Job Summary: 

• Translate and analyze variances from the project plan, research alternatives, and implement the preferred recommendations.
• Provide complex business model design services for development.
• Analyze and interpret requirements, and prioritize them in alignment with process advisors and across the organization.
• Integrate a subset of complex process areas, including data, education and security across a limited subset of the organization.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Develop test plans, test, coordinate user acceptance testing (UAT), and approve changes to ensure alignment with business objectives and test plans. 
• Focuses on process improvement and data management ensuring data is reliable and valid through validation and user acceptance testing.
• Continuously improving application knowledge and technical skills by attending training classes, conferences, user groups, and webinars.
• Develops technical skills to assist with troubleshooting and debugging reported issues.

Skills on Resume: 

• Project Analysis (Hard Skills)
• Business Model Design (Hard Skills)
• Requirements Interpretation (Hard Skills)
• Process Integration (Hard Skills)
• Problem-Solving (Soft Skills)
• Test Planning (Hard Skills)
• Data Management (Hard Skills)
• Continuous Learning (Soft Skills)

Job Summary: 

• Ensure the security and confidentially of all information managed by the Information Technology department in support of the company’s operations.
• Ensure the ongoing protection and integrity of the information systems, technology assets and artifacts of the company.
• Analyze Tier 1 & 2 business requirements, perform process analysis of customer activities to determine business solutions or process improvement opportunities across business functions and recommend solutions. 
• Oversee and assist with the gathering and documentation of requirements. 
• Develop and maintain comprehensive documentation of business requirements.
• Assess reported issues, provide regular and timely incident updates and work to drive them to closure
• Create working procedures, build up knowledge databases and functional documentation
• Develop functional requirements and system design specifications that align with proposed or existing business solutions. 
• Work with developers to ensure optimal solutions are delivered.
• Implement enhancements, change requests, break-fixes, patches and updates. 

Skills on Resume: 

• Information Security (Hard Skills)
• Process Analysis (Hard Skills)
• Requirements Documentation (Hard Skills)
• Incident Management (Soft Skills)
• Knowledge Management (Hard Skills)
• Requirements Development (Hard Skills)
• Developer Collaboration (Soft Skills)
• System Implementation (Hard Skills)

Job Summary: 

• Develop and deliver end-user training materials as well as document solutions.
• Communicate software updates and changes to affected stakeholders.
• Contribute to the development of project plans, participate, lead, assign and monitor tasks 
• Meet deadlines, control scope, and identify and manage project risks.
• Provide regular updates on task completions, issue resolution, system readiness and other metrics identified.
• Liaise with management, functional leaders, department heads, and end-users to ensure system functionality meets business requirements.
• Apply working knowledge of the organization's roles and relationships, as well as utilize available resources to resolve issues.
• Pursue new knowledge on a continuous basis and implement best practices of the profession.
• Articulate technical knowledge in a language that is understandable and appropriate for users.
• Train and mentor junior team members

Skills on Resume: 

• End-User Training (Hard Skills)
• Documentation (Hard Skills)
• Communication (Soft Skills)
• Project Management (Hard Skills)
• Risk Management (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Problem-Solving (Soft Skills)
• Continuous Learning (Soft Skills)

Job Summary: 

• Responsible for maintaining up-to-date expertise in PeopleSoft (ERP)/Maximo applications and applying this to the development, execution, and improvement of these systems by providing advice and guidance to the business.
• Provides technical assistance to analyze issues and correct data-related problems. 
• Perform this type of assistance would include ability to create database SQL logic to analyze and correct data issues, understanding the page layout configurations, and security relationships (roles, permission lists, pages), and working with and configuring complicated workflow processes.
• Stays current with the business needs and strategies by utilizing formal and informal written communications to educate updates and findings to both technical and non-technical employees.
• Identifies, creates, and facilitates process design changes by conducting process analysis and design at a complex level. 
• Negotiates resolutions of conflicting business requirements and provides recommended business process changes and solutions, where applicable.
• Provide support implementations and upgrades of business solutions by building relationships and partnerships with key stakeholders, identifying business needs
• Determining and carrying out necessary processes and practices, monitoring progress and results
• Recognizing and capitalizing on improvement opportunities and adapting to competing demands, organizational changes and new responsibilities.
• Develop and publish complex PeopleSoft (ERP) Queries and Pivot Grid Reports which would require joining multiple database tables to produce accurate reporting results.

Skills on Resume: 

• PeopleSoft Expertise (Hard Skills)
• Technical Assistance (Soft Skills)
• SQL Logic Creation (Hard Skills)
• Workflow Configuration (Hard Skills)
• Communication (Soft Skills)
• Process Design (Hard Skills)
• Problem-Solving (Soft Skills)
• Report Development (Hard Skills)

Job Summary: 

• Serve as a liaison between the business and information technology to assist and gather business requirements needed for system modifications, enhancement and implementations.
• Provides strong functional expertise to assist with technical research and troubleshooting within the PeopleSoft/Maximo applications within assigned areas based on extensive experience with the application.
• Operates at the highest level Subject Matter Expert (SME) which is responsible for transferring knowledge to the business super users and able to provide end user training 
• Partners with businesses in preparing test scripts to ensure testing encompasses all areas affected. 
• Reviews testing results with business partners and assists with problem-solving. 
• Leads the unit testing process, along with business users and developers, to ensure overall functionality and technical quality of deliverables.
• Develops and communicates ways of streamlining existing processes to develop efficiencies, reduce manual intervention and enhance service.
• Provides alternative solutions and recommendations to complex problems and issues assisting the business decision on best approach.
• Performs project management responsibilities for various tasks.
• Leads the process of reviewing software release notes to determine if new/added functionality can be utilized at EKPC.

Skills on Resume: 

• Business Requirement Gathering (Soft Skills)
• Functional Expertise (Hard Skills)
• Subject Matter Expertise (Hard Skills)
• End-User Training (Hard Skills)
• Test Script Preparation (Hard Skills)
• Problem-Solving (Soft Skills)
• Process Improvement (Soft Skills)
• Project Management (Hard Skills)