SENIOR COMMUNICATIONS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: August 6, 2024 - The Senior Communications Manager possesses strong verbal and written communication skills in both Arabic and English, alongside critical thinking and research capabilities. Demonstrates experience in public relations with a proven track record of successfully managing multiple accounts and delivering high-quality services to clients across various sectors. Excels in storytelling, crafting compelling narratives using written and visual mediums, and thrives in a fast-paced environment requiring flexibility, creativity, and collaboration.
Essential Hard and Soft Skills for a Standout Senior Communications Manager Resume
- Public Relations
- Crisis Management
- Media Relations
- Content Creation
- Social Media
- Analytics
- Project Management
- Graphic Design
- SEO/SEM
- Digital Marketing
- Communication
- Critical Thinking
- Problem Solving
- Leadership
- Time Management
- Adaptability
- Collaboration
- Attention to Detail
- Interpersonal Skills
- Emotional Intelligence
Summary of Senior Communications Manager Knowledge and Qualifications on Resume
1. BA in Journalism with 7 years of Experience
- Must be able to work independently against deadlines
- Experience working with civil society organizations
- Executive Communications experience including ghost writing, speech writing and event support
- Politically savvy and able to navigate across all levels of the company as a representative of the Communications & Development Programs team as well as the Enterprise Technology organization
- Strong knowledge and experience developing communications content for technical, business and end-user audiences, with the ability to balance outreach with brand sensitivity
- Expert at distilling highly technical information about products, services and concepts to an end-user audience
- Proven track record of internal and external stakeholder relationship management
- Experience in developing and successfully executing communications and public relations strategies
- Extensive experience in communications technology and digital solutions
2. BA in Public Relations with 5 years of Experience
- Experience developing and executing communications strategies with a global audience and across multiple platforms and mediums
- Experience taking deeply technical information and translating into brand’s message
- Experience in complementary areas such as graphic or web design, search engine optimization for websites, data visualization, podcasting, or related skillsets
- Ability to work with and bring together a diverse group
- Solid experience in communications, PR or related
- Proven experience managing crisis situations and issues.
- Available to sometimes handle after-hours issues
- Excellent oral and written communication skills stakeholders in a fast moving, entrepreneurial and ambiguous environment
- Experience with managing issues and crisis situations for major retailer, package delivery brand, or manufacturing/plant/warehouse facility
- Experience gaining alignment with cross-functional teams
3. BA in Communications with 4 years of Experience
- Skill in developing creative, effective approaches to difficult communications challenges
- Strong sense of brand voice
- Ability to thrive in a fast-paced and deadline-oriented environment
- Demonstrating expertise with working with multiple stakeholders and stakeholder groups.
- Ability to manage up, down and across the matrix to complete projects on time and with accuracy
- Demonstrating ability as a proven presenter who is comfortable taking complicated frameworks/processes and presenting them in a straightforward and compelling way to internal stakeholders and key business partners to help influence perception
- Experience leading both internal and external corporate communications in a high growth organization
- Strong client management experience and relationship building/interpersonal skills
- Superlative project management skills, oral and written communication skills
- Proficient ability to precisely manage multiple communication projects that are multidimensional and encompass multiple disciplines
4. BA in Advertising with 3 years of Experience
- Strong strategic communication counsel, project management, change management, facilitative, analytical and consulting skills
- Extreme attention to detail, but loves to keep things simple, clear and concise and approaches challenges with a solution-oriented mindset
- Extensive experience in communications within a complex matrix organisation, ideally Payments or Financial Services background.
- Knowledgeable about marketing, communications, PR, digital, social media, design, market insights specific to the financial services and the payments industry.
- Proven experience of successfully delivering against communications plans within the financial services industry and in a regulatory environment
- Proven ability to develop communications strategies, tactics and plans to support Pay.UK's strategic objectives.
- Flexible approach, thriving on change and innovation, balanced by attention to detail and structured thinking
- Excellent verbal and written communication skills (incl. proofreading).
- Experienced with Content Management Systems and Salesforce, ability to quickly learn new digital applications.
- Deep understanding of integrated B2B communications strategies/tactics and how they come together to provide measurable results
5. BA in English with 5 years of Experience
- Experience across various communications channels and delivery with a clear track record in digital marketing and analytics
- Strategic thinker, with an aptitude to identify opportunities for storytelling and awareness raising initiatives
- Strong organisational and project management skills with ability to prioritise and manage expectations across multiple, complex projects/priorities with aggressive due dates and quick turn-around times
- Ability to interact and communicate across variety of stakeholder groups (technical subject matter experts to business owners)
- Ability to present complex information in easily understandable format and tailored to the audience
- Facilitation of leadership/stakeholder approvals of marketing strategy, content, and deliverables
- Team-oriented and highly motivated self-starter with proven track record for collaboration within and across teams
- Executive presence, professional client service manner, demonstrated ability to take initiative and follow-through
- Experienced with Content Management Systems and Salesforce, ability to quickly learn new digital applications
6. BA in Corporate Communications with 6 years of Experience
- Knowledge of latest measurement tools that analyze Share of Voice (SoV) and message pull through such as Meltwater and others.
- Knowledge of social platforms and best practices.
- Work effectively in a matrixed environment.
- Marketing/communications experience in the AI or tech space.
- Experience in growing SAAS community members.
- Experience with developing marketing strategy and management
- Well-organized, detail-oriented, resourceful and ability to manage multiple projects
- Ability to work and thrive in a fast-working collaborative environment in a growing startup
- Excellent communication, interpersonal and problem solving skills
- Proficiency in English verbal and written communication
- Proficiency in Google Suite, WordPress, Monday.com, Buffer, Mailchimp, CANVA, lead generation tools
7. BA in Political Science with 10 years of Experience
- Experience in communications and/or marketing roles, preferably with experience in HR or internal communications
- Strong leadership competency and skills
- Strong professional demeanor and comfort interacting with senior executives across the organization and external contacts, experience working with C-suite leaders is ideal
- Impeccable writing skills and attention to detail
- Excellent project management and operational skills
- Proactively identify where communications plans/strategy are needed and gets involved
- Ability to work within a deadline-driven environment
- Ability to work across a matrixed structure as well as work independently
- Ability to manage multiple complex tasks
- Passion for bringing the discipline of simplicity and continuous improvement to all aspects of work
8. BA in International Relations with 7 years of Experience
- Experience leading internal communications strategy within a high-achieving and fast-paced organization.
- Proven track record of developing and executing communications plans that contribute to delivery of business outcomes
- Solid grasp of change management communications practices.
- Passionate about the associate (employee) experience and understand the essential role that creative and contemporary internal communications play in helping to align, engage and inspire people.
- In-depth knowledge of current and emerging internal communications technology, tools, channels and best practices
- Persuasive, influential and savvy communicator and presenter, as well as have experience developing more junior communicators.
- Comfortable navigating a highly matrixed corporate environment and collaborating across many stakeholders and groups to accomplish a goal.
9. BA in Creative Writing with 5 years of Experience
- Strong verbal and written communications, both in Arabic and English, critical thinking and research skills
- Experience in the public relations profession, with a track record for successfully managing multiple accounts
- Ability to deliver a range of high-quality services consistently to clients across multiple sectors and with acute attention to detail
- Ability to develop or support with the development of communications strategies for clients
- Strong storyteller with the ability to craft compelling narratives leveraging written and visual mediums (photo, video, digital, design).
- Comfort working in a fast-paced environment where flexibility, creativity, and collaboration are keys to success.
- Exceptional writing skills with the ability to craft engaging messages, news releases, pitches, and written content.
- Strong organizational and project management skills.
10. BA in Sociology with 8 years of Experience
- Experience in a corporate-focused or public affairs field
- An amazing contact list of national and local business and financial media, including broadcast outlets
- A proven track record in developing and leading communications programs, with the results to show for it
- Superior writing skills for a variety of stakeholder audiences
- A natural storytelling disposition, and the ability to create narratives out of anything
- Experience in, and a keen eye for, leveraging data to tell national and local media stories
- Ability to work well within a team, willing to roll up sleeves and always putting company mission first
- Some experience in consumer communications to complement corporate lead
- Experience working with/managing external agency partners