RETAIL SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Nov 24, 2025 - The Retail Professional provides outstanding customer service by engaging with clients, understanding their needs, and guiding them through the purchasing process. This role requires maintaining a well-organized and visually appealing sales floor, managing inventory, and operating the register efficiently. The individual also contributes to team sales targets by demonstrating product knowledge, building customer relationships, and upholding brand standards.

Essential Hard and Soft Skills for a Standout Retail Resume
  • Sales Technology
  • Data Analysis
  • Inventory Control
  • Marketing Strategy
  • Financial Planning
  • Training Delivery
  • Contract Management
  • POS Management
  • Product Sourcing
  • Campaign Implementation
  • Customer Service
  • Team Leadership
  • Relationship Building
  • Cross Collaboration
  • Vendor Coordination
  • Problem Solving
  • Event Support
  • Communication Skills
  • Staff Development
  • Customer Engagement

Summary of Retail Knowledge and Qualifications on Resume

1. BA in Business Administration with 4 years of Experience

  • Account Management experience (CPG and/or mass/grocery/drug retail experience)
  • Proven track record of success in managing, analyzing, and growing key accounts
  • Comprehensive understanding of the retail life cycle and familiarity with retailer seasonal considerations
  • Ability to manage multiple projects simultaneously, balancing priorities in a fast-paced environment
  • Strong attention to detail with effective prioritization and organization skills
  • Ability to clearly articulate and present ideas both in written and oral presentations
  • Thrives in a fast-paced startup environment, with self-direction and initiative
  • Passionate, driven, and eager to learn and grow
  • Possesses strong quantitative and problem-solving skills, innovative thinking, and vision
  • Experience with syndicated data 

2. BS in Marketing with 5 years of Experience

  • Must be enthusiastic and dependable
  • Experience in IT Sales, Product Management, and Retail Account Management
  • Intermediate experience working with the MS Office Suite
  • Proficient in Excel (creating charts, pivot tables, lookups, formulas)
  • Experience and technical knowledge of the PC Gaming or PC Hardware market
  • Possesses a passion for technology and is proactive in staying current on the latest products to market
  • Well organized, process-driven, with the ability to multitask fast and efficiently
  • Ability to prioritise and demonstrate attention to detail with great accuracy
  • Exceptional written and verbal communication
  • Good knowledge of the English language, written and spoken
  • Ability to articulate a point of view and negotiate
  • Ability to work under pressure and to deadlines

3. BA in Retail Management with 7 years of Experience

  • Completion of an accounting designation (CPA, CA, CGA, CMA) 
  • Experience in Accounting and Finance (retail and inventory experience).
  • Demonstrated experience with account analysis, cash reconciliations, and general retail accounting.
  • Proficient in Excel, Financial ERP systems (JD Edwards experience).
  • Solid understanding of Accounting Standards and Principles (IFRS), as well as retail internal controls.
  • Meticulous attention to detail and the ability to deal with constantly changing requirements and priorities.
  • Excellent analytical and communication skills.
  • Ability to work independently or as part of a team.

4. BS in Fashion Merchandising with 6 years of Experience

  • Marketing, retail, or category management experience
  • Strong analytical skills in the CPG or Retail industry
  • Demonstrated ability to provide insight into the data and address client business issues
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Strong client relationship building/management skills
  • Knowledge of Nielsen products and services
  • The aptitude to look for ways to challenge the status quo
  • Ability to multitask and capable of independent decision making with a bold, nimble, and collaborative approach to problem solving
  • Technically fluid with strong data manipulation, Excel skills, and the ability to leverage technology as an enabler
  • Familiarity with using Power BI and/or Tableau
  • Accountable, results-driven driven and open to new ideas and ongoing learning
  • Proactively create innovative insights that challenge the status quo
  • Strong sales mindset with the ability to influence and build strong client relationships
  • Aptitude to look for ways to challenge the status quo

5. BA in Communications with 5 years of Experience

  • Retail experience, including people management experience.
  • Proven track record of delivering an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
  • Keen understanding of the business with strong commercial awareness/business acumen.
  • Excellent interpersonal, communication, people management, and leadership skills.
  • Strong organisational, planning, and time management skills with excellent attention to detail.
  • Ability to work in a dynamic and fast-moving environment.
  • Ability to demonstrate initiative with a solutions-oriented approach.
  • Self-motivated and prepared to be flexible when the occasion demands.
  • Strong background from within a Big Box retailer
  • Proficient in IT skills, including MS Office, POS, email, etc.

6. BS in Economics with 4 years of Experience

  • Proficiency with 10-key touch, Microsoft Office, and general office equipment
  • Ability to work flexible or extended working hours to meet business needs
  • Demonstrated good attendance and punctuality
  • Customer service orientation with effective problem-solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members
  • Outstanding listening and communication skills, both written and verbal
  • Ability to maintain confidentiality, follow directions, and apply proper policy procedures and guidelines
  • Self-motivated, goal-oriented, team player with strong interpersonal skills and sales aptitude
  • Organizational skills with the ability to prioritize workload and multitask in a fast-paced environment while maintaining accuracy and attention to detail
  • Basic math proficiency to include the ability to add, subtract, multiply, and divide, to help customers with their transactions and balance their teller drawer
  • Ability to read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements, and credit reports
  • Must be willing and able to stand for long periods of time
  • Goal-oriented sales experience
  • Previous cash handling, banking experience, or bilingual skills

7. BA in Sociology with 3 years of Experience

  • Ability to respond sensitively to the needs and priorities of the customer, recognize and take appropriate action to meet their needs
  • Ability to establish an effective working relationship with customers to gain their respect and loyalty.
  • Understand and effectively apply product promotion techniques to open, develop, and close a sale.
  • Must be able to create interest in a product and actively cross-promote other products and services.
  • Ability to provide exceptional customer interaction
  • Ability to project a positive image of the Bank to all internal and external customers.
  • Excellent phone etiquette and verbal and written communication skills.
  • Must be able to multitask and prioritize duties and work under stress and pressure to meet established deadlines.
  • General PC knowledge and the ability to learn and run a variety of machines.
  • Must be able to communicate effectively, get along with co-workers, and deal with colleagues effectively and professionally.
  • Understand and comply with the related laws and compliance regulations that pertain, examples include the Bank Secrecy Act, Privacy, and Funds Availability Policy.

8. BS in Supply Chain Management with 6 years of Experience

  • Experience as Brand Manager or Associate Brand Manager
  • Experience working with buying groups, hardware stores, and forecourts
  • Experience in identifying target audiences and devising effective campaigns
  • Proven ability to develop brand and marketing strategies and communicate recommendations to executives
  • Excellent understanding of the full marketing mix
  • Strong analytical skills partnered with a creative mind
  • Data-driven thinking and an affinity for numbers
  • Outstanding communication skills

9. BA in Hospitality Management with 7 years of Experience

  • Retail buying experience gained within a fashion and/or luxury environment.
  • Demonstrated experience in Range Building and Product Development.
  • Experience with a retail management system like AP21.
  • Strong commercial awareness and strong business acumen.
  • Passionate about exceeding corporate goals and driving business through an accomplished execution.
  • Forecasting and analytical experience 
  • Ability to run detailed reports, strong analytical skills, with a strong aptitude for numbers.
  • Proficient in Excel with demonstrated ability to create Excel-based reports and templates.
  • Excellent verbal, written, and interpersonal communication skills.
  • Excellent organisational skills, a high attention to detail, and the ability to multitask.
  • Flexible and able to quickly and effectively change priorities and direction.

10. BS in Accounting with 3 years of Experience

  • Guest services experience, prior cash handling experience
  • Must be able to multitask effectively and handle a high volume of monetary transactions error-free in a fast-paced environment.
  • Ability to communicate effectively with guests, team members, and management, both verbally and in writing.
  • Must be able to clearly speak, read, and write in the English language.
  • Proficient in Word, Excel, and Outlook.
  • Must possess outstanding communication and interpersonal skills.
  • Must be comfortable working and speaking with the public.
  • Must maintain good personal grooming habits and present oneself in a professional business manner.
  • Ability to maintain a positive and professional demeanor under stressful situations.

11. BA in International Business with 2 years of Experience

  • Positive, creative, and willing to learn on the job
  • Passionate about customer service and helping people find their style
  • Must be a multi-tasker who enjoys working in a fast-paced environment with an eye for detail
  • Previous transferable experience 
  • Ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull, and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Basic computer skills, such as browser navigation, software interaction, and data entry
  • Willingness to travel to support other stores and for training

12. BS in Finance with 5 years of Experience

  • Experience in the retail fashion industry
  • In-depth working knowledge of Adobe Creative Suite or similar, with a particular interest in Photoshop and InDesign
  • 3D Art skills using one of the following applications (3Ds MAX, Rhino, SketchUp).
  • Keen interest in design and creating unique assets from scratch
  • Desire to put their design skills in front of audiences of millions of people
  • Ability to drive to progress their design qualities while learning new skills
  • Ability to balance multiple projects and deadlines
  • Excellent eye for detail
  • Ability to communicate with an International team
  • Knowledge of creative Design Solutions, Mood boards, Sketches, and/or 3D and final presentation
  • Skills to create 3D artwork, such as 3D Render for new concepts and projects
  • Ability to present and discuss design concepts with the team and clients
  • Ability to develop design concepts with a team and individually
  • Basic Graphic Design skills, layout, and color design principles
  • Good knowledge of materials for production and construction

13. BA in Human Resources Management with 7 years of Experience

  • Experience working in a Hospitality or Retail, brick-and-mortar environment with a large national chain
  • Experience with project management, change management, and driving programs independently
  • Experience working with start-ups and helping organizations through scaling
  • Strong knowledge of retail operations, merchandising, and human resources
  • Consumer Packaged Goods and the cannabis industry experience
  • Experience driving profitable sales
  • Expert in retail with experience managing multiple retail locations
  • Strong analytical skills
  • Experience working with start-ups

14. BS in Data Analytics with 8 years of Experience

  • Experience with a financial institution with emphasis on sales, branch banking, and cross-selling of products and services
  • Management experience with Branch banking or a related field
  • Ability to coach, inspire, develop, and lead a team to achieve results
  • Strong oral and written communication skills
  • Strong presentation skills ( i.e., ability to develop and effectively deliver presentations to diverse audiences)
  • Proven planning, organizing, and project management skills, and the ability to manage multiple priorities
  • Strong analytical, influencing, and problem-solving skills
  • Understanding of operating and compliance regulations.
  • Intermediate Microsoft Office suite skills

15. BA in Public Relations with 4 years of Experience

  • Bilingual speaker in French and English
  • Experience in running/operating sports event retailing
  • Excellent influencing skills to support the needs of the internal and external stakeholder teams at every level
  • Ability to make quick decisions in a fast-paced and pressured environment
  • Excellent written and oral communication skills
  • Detail-oriented and extremely organized with the ability to multitask
  • Must be available to work extended hours, such as nights, weekends, and holidays, as business needs require
  • Must be able to work in a team environment with internal and external stakeholders across many international platforms and countries

16. BS in Information Systems with 3 years of Experience

  • Experience working in retail or sales
  • Ability to work independently and responsibly in a fast-paced environment
  • Availability to work extended hours on game days and during events
  • Excellent foreign language skills 
  • Possess a fun, outgoing, confident, and professional demeanor
  • Prior leadership or management experience 
  • Ability to work well with all levels of management, build partnerships, and direct a team
  • Ability to anticipate and solve problems, act decisively, and persist in the face of obstacles
  • Ability to represent Fanatics/League/Team Values and standards
  • Able to balance and prioritize multiple projects while remaining calm under pressure
  • Available to work varied shifts, including weekend, closing, and holiday shifts
  • Strong verbal and written communication skills
  • Ability to complete two-step network Duo verification in the rare instance of doing so

17. BA in Consumer Behavior with 5 years of Experience

  • Previous retail experience
  • Excellent time and priority management
  • Proven track record in retail, project coordination, merchandising, or visual design
  • Bilingual skills (English/French) with English.
  • Solution-oriented team player with a positive attitude
  • Proven creativity, aesthetic sensitivity, attention to detail, and strong visualization skills
  • Strong verbal and communication skills
  • Demonstrate autonomy and thoroughness.
  • Strong time and priority management skills with the ability to multitask
  • Must be able to read basic floor plans and fixture drawings
  • Proficiency in Adobe InDesign, Adobe Photoshop, Adobe Illustrator, and other design-based applications and design programs

18. BS in E-commerce with 6 years of Experience

  • Experience managing retail marketing, serving as the primary relationship manager for partnerships
  • Experience across diverse channels, excellent understanding of varied approaches for each
  • Knowledge of tactics to increase the ROI of promotional programs
  • Prior experience working for a skincare/beauty brand in-house
  • Excellent written communication skills, strong verbal communication skills
  • Ability to function independently, manage time and resources effectively, adapt to shifting priorities, and adjust behaviors to meet and exceed expectations
  • Experience using Adobe Creative Suite, Trello, Slack, and Google Suite.
  • Experience working across different cultures, adapting communication and work style for a successful relationship
  • Experience mentoring or managing the work of junior team members

19. BA in Organizational Leadership with 5 years of Experience

  • Basic Life Support (BLS) certification
  • Experience with hospital EMR and pharmacy applications
  • American Society of Health-System Pharmacists (ASHP) 
  • Board of Pharmaceutical Specialties (BPS) certification
  • Ability to communicate effectively with hospital staff and patients.
  • Demonstrate basic computer skills and use of typical office equipment.
  • Outpatient hospital pharmacy experience or retail pharmacy experience.

20. BS in Logistics with 7 years of Experience

  • Experience in Buying, Planning, Allocation, and/or Vendor Sales for a multi-store retailer
  • Comprehensive understanding of retail maths
  • Experience in gross margin profitability planning
  • Ability to create monthly reports, top-line sales plans, track promotional calendar/events, and pre-meeting prep
  • Experience in developing an understanding of customers, competitors, and retail trends
  • Knowledge of the activewear/outdoor apparel and footwear market
  • Ability to interpret financial sales data to make decisions and recommendations that impact the business
  • Advanced knowledge of MS Office applications
  • Proficiency in Excel, including creating spreadsheets, complex formulas pivot tables
  • Experience with planning software/tools and merchandise management systems
  • Ability to work in a matrix environment with multiple business functions
  • Strong team player with and ability to work with the cross-functional partners and senior management on all aspects of the business
  • Strong and demonstrated ability to effectively communicate and influence others

21. BA in Entrepreneurship with 6 years of Experience

  • Experience in business, consumer products, marketing, and/or data analysis
  • Experience with Microsoft Word, Excel, and PowerPoint
  • Experience in consumer/marketing analytics, product management, program plan development, inventory management, retail analytics, product economics, and/or business strategy
  • Successful team leadership experience on a direct or indirect basis
  • Proven ability to communicate messages to diverse audiences
  • Strong business and financial acumen
  • Proven ability to articulate key trends, end-to-end business drivers, and external influences affecting his/her business
  • Ability to use data and financial analysis to evaluate, draw insights, articulate a point of view, and act on product options and opportunities

22. BS in Statistics with 8 years of Experience

  • Excellent written and verbal communication skills.
  • Strong organizational and analytical skills. 
  • Ability to provide efficient, timely, reliable, and courteous service to customers. 
  • Ability to effectively present information.
  • Advanced knowledge of financial terms and principles.
  • Ability to calculate intermediate figures such as percentages, discounts, and commissions. 
  • Experience in conducting advanced financial analysis.
  • Ability to comprehend, analyze, and interpret complex documents. 
  • Ability to solve problems involving several options in situations.
  • Advanced analytical and quantitative skills.
  • Intermediate skills with Microsoft Office Suite. 
  • Ability to read and understand architectural drawings.
  • Knowledge in MS Project, leases, contracts, and construction practices.

23. BA in Fashion Design with 5 years of Experience

  • Experience in full-cycle recruiting within the retail space
  • Problem solver who thinks creatively to drive innovative sourcing strategies and unparalleled candidate experiences
  • Proven ability to execute and thrive in a fast-paced, rapidly changing environment.
  • Experience in leveraging sourcing tools and other creative solutions to drive talent attraction
  • Experience maneuvering through an ATS
  • Excellent and influential communication skills
  • Proven track record of strong organizational skills, team collaboration, and resourcefulness
  • Motivated, self-starter with a passion for the brand
  • Strong written and verbal communicator
  • Ability to travel to stores and new markets of the time

24. BS in Industrial Engineering with 2 years of Experience

  • Service-oriented and passionate to go the extra mile for customers
  • Good discipline and honesty
  • Observant, vigilant, and energetic
  • Effective interpersonal skills and a love for interacting with people
  • Well-groomed and respectful to customers
  • Conversational in English and Mandarin/Bahasa
  • Basic IT Skills (WhatsApp, Emails, Facebook)

25. BA in Advertising with 4 years of Experience

  • Experience in a sales or customer service role.
  • Computer experience with Microsoft Office Suite (includes applications like Outlook, Word, and Excel).
  • Must follow the TDS attendance guidelines to meet TDS’s business needs, including the obligations to the customers and to the customers’ needs.
  • Experience in a fast-paced environment managing multiple tasks
  • Experience working with detailed data
  • Ability to meet or exceed sales goals
  • Ability to handle a high volume of phone calls in a structured, contact center environment
  • Understanding of the telecommunication industry
  • Understanding of telecommunication products and services
  • Excellent interpersonal communication skills (i.e., verbal, written, listening)
  • Problem-solving skills (i.e., customer complaints, competitive issues)
  • Successful completion of classroom training
  • Demonstrated success in a competitive sales environment
  • Be able to Work Overtime with Advance Notice
  • Willing and able to travel based on the needs of the business

26. BS in Management Information Systems with 6 years of Experience

  • Must demonstrate competence in a medical insurance setting, experience with medical equipment, and related products
  • Retail experience and/or customer service experience
  • Ability to deal tactfully and diplomatically with other employees and with the public, regardless of economic status, race, religion, age, sexual orientation, disability, or ability to pay.
  • Computer experience and knowledge of information processes
  • Must possess sufficient logic skills to make necessary judgments, expediting workflow
  • Must be detail-oriented and able to prioritize 
  • Ability to understand, interpret, and explain insurance benefits
  • Demonstrated knowledge of medical equipment and its uses through experience or education
  • Must have demonstrated competence in the use of a personal computer using Windows, Excel Spreadsheets, and Word, and the ability to type 55 WPM 
  • Must be able to read, write, and/or speak English.

27. BA in Cultural Studies with 4 year of Experience

  • Be able to work a flexible schedule (including nights and weekends)
  • Experience selling retail products or services
  • Experience leading and coaching a team and/or supervising others
  • Must be able to engage and speak to customers and understand their needs
  • Clear understanding of merchandising and retail operations
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously
  • Key holder experience within a retail environment

28. BS in Operations Management with 6 years of Experience

  • Experience in Retail Business with experience in the same position
  • Experience working for an MNC
  • Fluent in English for all skills, including speaking, writing, listening, and reading
  • Proficient in MS Office applications (Word, Excel, Access, PowerPoint, Outlook)
  • In-depth knowledge of the stores’ commodities
  • Strong problem-solving skills
  • Hard working, trustworthy, and team spirit
  • Customer-oriented and good management ability
  • Be able to work on shifts, weekends, and public holidays

29. BA in Journalism with 5 years of Experience

  • Experience in processing, underwriting, or booking loans
  • Current knowledge of closing and title requirements
  • Excellent verbal and written communication skills with strong attention to detail
  • Excellent analytical and problem-solving skills
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Ability to handle competing priorities effectively and within established timeframes
  • Excellent interpersonal skills and positive attitude
  • Prior customer service experience in a mortgage environment
  • Experience working with a Windows-based computer environment, working knowledge of Microsoft Office
  • Must be knowledgeable in automated underwriting systems such as DU/LP
  • Knowledge of Real Estate Laws in NV, OR, AZ, and other states in the U.S.
  • Knowledge in a Loan Origination System, such as Empower

30. BS in Visual Merchandising with 7 years of Experience

  • Excellent verbal and written communication skills, including English at a business level, and additional language fluency
  • Strong organizational and time management skills
  • Proven training and development skills
  • Proven interpersonal and team management skills
  • Project Management skills
  • Proficiency PC Skills, including MS Office, Internet, and Adobe Creative Suite
  • Training and people development experience in a focused, customer service-oriented retail environment (apparel/footwear).
  • Experience in managing a team of people
  • Experience in dealing with multiple countries