Job Summary: 

• Achieve budgeted, forecasted and targeted sales and revenue for F&B.
• Ensure exceptional service is delivered to each guest in line with brand standards.
• Establish a relationship with external suppliers to continuously improve the Wine and Spirit offering.
• Control the overall stock of the restaurant and bar to ensure maximum yield in line with GP.
• Work closely with the Head Chef to ensure a well-rounded and coordinated service is delivered on each shift.
• Think ''We, Not Me'' to develop and grow the team, ensuring mentoring and coaching are provided.
• Liaise with HR, lead the recruitment of any new team members within the department.
• Monitor guest feedback and deal with any queries in a timely and efficient manner.
• Participate in preparing monthly and quarterly departmental forecasts in line with the hotel budgeting process.
• Responsible for being an ambassador to the brand.

Skills on Resume:

• Sales Management (Hard Skills)
• Guest Experience (Soft Skills)
• Supplier Relations (Soft Skills)
• Stock Control (Hard Skills)
• Service Coordination (Soft Skills)
• Team Coaching (Soft Skills)
• Talent Hiring (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Responsible for the day-to-day Food and Beverage operations of a restaurant in Universal Beijing.
• Responsible for efficient and profitable operation and direct supervision of both the Culinary and Restaurant Management teams.
• Oversee the planning and effective daily management of the venue to ensure positive performance to budget and standards.
• Manage the operating profit/loss components, food safety and hygiene, participation in global and divisional initiatives, partnering with key departments, meeting and exceeding guest service standards and maintain location theming and presentation.
• Ensure all UBR standards, policies, and procedures are adhered to.
• Accountable for all facets of service, production, quality, and controls during the day-to-day operation.
• Ensure policies and procedures of the Food and Beverage department are followed.
• Accountable for all sales and operating transactions in compliance with procedures.
• Participate in Global Action Committees to further enhance Team Member development and the Team Member experience.
• Oversee both service and production staff’s schedules, ensuring that they are in accordance with the forecasted business volume and altering them as the business varies.

Skills on Resume:

• Operations Management (Hard Skills)
• Team Leadership (Soft Skills)
• P&L Management (Hard Skills)
• Food Safety (Hard Skills)
• Quality Control (Hard Skills)
• Policy Compliance (Hard Skills)
• Guest Standards (Soft Skills)
• Staff Scheduling (Hard Skills)

Job Summary: 

• Responsible for managing costs.
• Accountable for guiding and leading the team.
• Maintain a good floor presence and interact with guests.
• Create a positive and fun working environment.
• Develop a positive relationship with guests.
• Take ownership of the business to increase sales and profitability.
• Increase brand awareness by creating marketing plans.
• Set an example to the staff by providing excellent hospitality and service at all times.
• Anticipate the needs of the restaurant and act upon them.

Skills on Resume:

• Cost Management (Hard Skills)
• Team Leadership (Soft Skills)
• Guest Interaction (Soft Skills)
• Workplace Culture (Soft Skills)
• Guest Relations (Soft Skills)
• Business Ownership (Hard Skills)
• Marketing Planning (Hard Skills)
• Service Excellence (Soft Skills)

Job Summary: 

• Welcome guests in a professional and friendly manner.
• Respond to telephone inquiries.
• Work with the Service Manager to prepare and organize seating plans.
• Seat guests according to the seating plan.
• Communicate any special requests to Servers and Bussers.
• Maximize the capacity of the dining room by assisting with table re-setting.
• Assist Bussers, Servers, Bartenders and Managers.
• Adhere to MLSE service standards and policies.
• Follow all MLSE Health and Safety policies and procedures.
• Work in compliance with the provisions of the Occupational Health and Safety Act.

Skills on Resume:

• Guest Welcoming (Soft Skills)
• Phone Handling (Hard Skills)
• Seating Coordination (Hard Skills)
• Special Requests (Soft Skills)
• Capacity Optimization (Hard Skills)
• Team Support (Soft Skills)
• Service Standards (Hard Skills)
• Safety Compliance (Hard Skills)

Job Summary: 

• Run day-to-day operations at Thai by the Beach Restaurant.
• Ensure staff are following operational procedures.
• Responsible for staff recruitment and training.
• Responsible for fostering and forecasting.
• Work with the chefs to help plan the menu.
• Organise the restaurant's events and functions.
• Monitor the daily banking and transactions.
• Ensure restaurant compliance with health and safety regulations.
• Responsible for maintaining a high level of service.
• Responsible for ensuring customer satisfaction.
• Assist in taking reservations and orders when short-staffed or very busy.
• Record and ordering of stock, working with the F&B Manager in stock control.
• Be in charge of training the wait staff.

Skills on Resume:

• Operations Management (Hard Skills)
• Procedure Compliance (Hard Skills)
• Staff Training (Soft Skills)
• Menu Planning (Hard Skills)
• Event Coordination (Hard Skills)
• Financial Monitoring (Hard Skills)
• Customer Satisfaction (Soft Skills)
• Stock Control (Hard Skills)

Job Summary: 

• Organize the restaurant operations on a daily basis with various shift assignments.
• Ensure the personnel’s full awareness of the menu and service offered by the brand.
• Keep the restaurant clean and organized for the full day service while following the food code requirements.
• Find the most efficient way to serve the food/drinks/pastries in the restaurant regardless of the footfall.
• Engage the staff on the allocated shift to work in the best and positive mood, getting along with the reaching the branch’s sales and performance targets.
• Plan the staff’s schedule, ensuring maximum efficiency and swift performance.
• Manage and assist with the minor documentation required from and for staff (sick leave, leave application, various HR requests).
• Responsible and fully involved in the restaurant’s operation.
• Conduct inventories and stock takes on a permanent basis, refill stocks on time while keeping par levels, and ensure the availability of all ingredients at all times.
• Predict and/or prevent the guest’s dissatisfaction on every possible level.

Skills on Resume:

• Daily Operations (Hard Skills)
• Menu Knowledge (Hard Skills)
• Cleanliness Standards (Hard Skills)
• Service Efficiency (Hard Skills)
• Staff Engagement (Soft Skills)
• Schedule Planning (Hard Skills)
• HR Coordination (Hard Skills)
• Inventory Control (Hard Skills)