Job Summary: 

• Manage the day-to-day operations of a luxury property, working with the Regional Property Manager to meet the asset's goals.
• Work with building staff, engineers and 3rd party vendors.
• Monitor all staff in buildings, providing operational leadership to the team.
• Develop, interpret and implement policies and procedures, program and strategy for the property.
• Work with leasing to audit files, assist in rent collections.
• Oversee and perform regular building inspections.
• Manage major capital improvement projects, filing permits and sign-offs.
• Conduct staff meetings, facilitate staff onboarding, hiring and firing.
• Oversee property operating budget, review financials and expense analysis.
• Forecast annual budgets and projects for capital improvement projects.
• Draft and distribute notice to residents on new work orders and updates.
• Prepare reports, maintain records of tenant and vendor correspondence.
• Work with the maintenance department to ensure all tenant requests and issues are resolved in a timely manner.
• Effectively handle tenant requests and complaints, and work to resolve resident issues to their satisfaction.
• Conduct inspections to ensure the portfolio is violation-free.
• Manage all aspects of violation removal.
• Work with city agencies to comply with safety codes and regulations.
• Oversee construction projects with management and 3rd party vendors.
• Maintain regular communication with 3rd party vendors, tenants, and ownership.

Skills on Resume:

• Property Management (Hard Skills)
• Staff Coordination (Soft Skills)
• Policy Implementation (Hard Skills)
• Budget Management (Hard Skills)
• Safety Compliance (Hard Skills)
• Project Management (Hard Skills)
• Tenant Relations (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Conduct all related lease administrations from billings to reconciliations.
• Provide leadership and supervise other staff on the property.
• Work on bid contracts and oversee the performance of vendors.
• Coordinate with tenants and ensure timely work order completions.
• Conduct regular inspections/Property Manager walk-throughs to ensure the proper condition of the site.
• Create reports on a monthly basis.
• Review final matters such as packages and accruals.
• Held responsible for invoices and any corrections that need to be made.
• Work to improve any issues/Property Manager matters regarding the property, including parking operations and meetings.
• Maintain relations with other staff, such as Asset Managers and teams.

Skills on Resume:

• Lease Administration (Hard Skills)
• Staff Supervision (Soft Skills)
• Vendor Management (Hard Skills)
• Tenant Coordination (Soft Skills)
• Site Inspection (Hard Skills)
• Report Creation (Hard Skills)
• Invoice Review (Hard Skills)
• Stakeholder Relations (Soft Skills)

Job Summary: 

• Ensure the property provides an exceptional living environment for the residents.
• Complete all lease applications, rent collection, servicing of appropriate notices regarding rent increases, delinquent rents, and other lease infractions.
• Submit required reports and maintain records according to company policies.
• Perform apartment move-in and move-out inspections.
• Greet prospective tenants and tour available units.
• Follow up on all prospects.
• Perform routine physical inspection of property to report any services needed to maintenance staff.
• Conduct daily property inspection and periodic unit inspections.
• Assist in resident relations.
• Supervise the maintenance staff.

Skills on Resume:

• Resident Experience (Soft Skills)
• Lease Management (Hard Skills)
• Record Compliance (Hard Skills)
• Unit Inspections (Hard Skills)
• Prospect Touring (Soft Skills)
• Follow-Up Communication (Soft Skills)
• Property Inspection (Hard Skills)
• Maintenance Supervision (Hard Skills)

Job Summary: 

• Provide leadership and guidance to all office, leasing and maintenance personnel.
• Deliver superior customer service and resident relations.
• Oversee the training programs for property personnel and motivate staff.
• Lead the on-site team to achieve excellence with the physical appearance of each property.
• Develop short- and long‐term marketing plans to achieve and sustain occupancy and preleasing goals.
• Implement and oversee effective strategic leasing and renewal strategies to enable the property to meet and exceed leasing, renewal/Property Manager retention, and NOI goals.
• Establish and maintain a thorough knowledge of the local real estate market and lead the team to adapt to changing market dynamics.
• Prepare reports and analyse data in order to make appropriate recommendations and conclusions.
• Monitor the local market and make pricing recommendations to senior management.

Skills on Resume:

• Leadership Guidance (Soft Skills)
• Customer Service (Soft Skills)
• Staff Training (Hard Skills)
• Team Oversight (Soft Skills)
• Marketing Planning (Hard Skills)
• Leasing Strategy (Hard Skills)
• Market Knowledge (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Develop positive and productive relationships with residents of the community.
• Identify the needs and concerns of homeowners and renters, and resolve their issues in a timely manner.
• Manage capital improvement projects.
• Adjust and control expenditures, taking advantage of revenue-generating and cost savings opportunities in order to achieve community financial objectives.
• Collect rent and other charges, and deliver timely rent increase notices.
• Participate in meetings with local regulatory agencies and authorities.
• Sell and lease homes, manage resident turnover and home refurbishment projects.
• Perform presidential property management.
• Focus on customer service and financials.
• Responsible for performing supervisory, collections.
• Drive leasing or sales success.
• Effectively organise project and management time.
• Communicate clearly, both oral and in writing.
• Work flexible hours, including Saturdays or other times outside of normal business hours for emergent situations.

Skills on Resume:

• Resident Relations (Soft Skills)
• Issue Resolution (Soft Skills)
• Capital Projects (Hard Skills)
• Budget Control (Hard Skills)
• Rent Collection (Hard Skills)
• Regulatory Coordination (Hard Skills)
• Leasing Operations (Hard Skills)
• Clear Communication (Soft Skills)

Job Summary: 

• Maintain property rentals by advertising and filling vacancies, negotiating and enforcing leases.
• Inspect properties and identify necessary maintenance and repairs.
• Update and improve properties to increase return on investment.
• Ensure all work orders and repair requests are processed in a timely manner.
• Prepare reports by collecting and analysing property management-related matters.
• Supervise and manage contractors.
• Enforce the property and associations' rules and regulations.
• Responsible for property management administrative tasks.

Skills on Resume:

• Property Leasing (Hard Skills)
• Property Inspection (Hard Skills)
• Property Improvements (Hard Skills)
• Work Order Management (Hard Skills)
• Report Preparation (Hard Skills)
• Contractor Supervision (Hard Skills)
• Rule Enforcement (Soft Skills)
• Administrative Management (Hard Skills)

Job Summary: 

• Ensure that services are carried out in accordance with lease agreements and that the right budget is in place via regular site visits.
• Interpret the lease, work within the terms of the lease at all times.
• Monitor collection of service charges to fund necessary works and respond within agreed service level time frames.
• Manage risk through a full document trail and updating systems in accordance with changes in legislation.
• Utilise MS Office products and web-based applications.

Skills on Resume:

• Service Oversight (Hard Skills)
• Lease Compliance (Hard Skills)
• Charge Monitoring (Hard Skills)
• Risk Management (Hard Skills)
• System Updating (Hard Skills)
• Document Control (Hard Skills)
• Site Communication (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Take an active role in generating new business.
• See new opportunities and convert them into business.
• Lead the sales team to meet new business, financial and customer satisfaction targets.
• Provide excellent customer service to all stakeholders.
• Carry out property visits to advise new and existing clients on best marketing practice and have the ability to overcome objections face-to-face.
• Oversee the team's daily workload to ensure completion in line with the company's in-house process and policy.

Skills on Resume:

• Business Development (Soft Skills)
• Opportunity Conversion (Soft Skills)
• Sales Leadership (Soft Skills)
• Customer Service (Soft Skills)
• Client Advising (Soft Skills)
• Objection Handling (Soft Skills)
• Workload Oversight (Hard Skills)
• Process Compliance (Hard Skills)

Job Summary: 

• Oversee a multi-family apartment community.
• Accountable for all income (rents) and occupancy for buildings.
• Lead, motivate, and manage on-site team, including leasing agents.
• Ensure smooth interaction between residents, employees, and the corporate office.
• Handle maintenance items.
• Address resident complaints and solve problems.
• Ensure collections procedures and processes are being followed.
• Audit the apartment community to ensure a high level of quality.
• Maintain positive tenant relationships and property standards.

Skills on Resume:

• Property Oversight (Hard Skills)
• Income Management (Hard Skills)
• Team Leadership (Soft Skills)
• Resident Interaction (Soft Skills)
• Maintenance Coordination (Hard Skills)
• Problem Resolution (Soft Skills)
• Collections Compliance (Hard Skills)
• Quality Auditing (Hard Skills)

Job Summary: 

• Carry out site inspections, investigating health and safety breaches.
• Manage service charges, monitor expenses and prepare client reports.
• Act as a key point of contact for prospective and existing tenants and suppliers.
• Process tenant leases, including making amendments.
• Manage contractors and provide general support to the property and asset management team.

Skills on Resume:

• Site Inspections (Hard Skills)
• Safety Investigation (Hard Skills)
• Service Charge Management (Hard Skills)
• Expense Monitoring (Hard Skills)
• Client Communication (Soft Skills)
• Lease Processing (Hard Skills)
• Contractor Management (Hard Skills)
• Team Support (Soft Skills)

Job Summary: 

• Log and monitor service charge reserves and budgets.
• Be in charge of regular management reports and conferring with clients and tenants regularly.
• Lead maintenance checks.
• Ensure all buildings healthy and safety regulations are complied with.
• Responsible for being prepared to work out of hours, attending clients ’ AGMs.
• Responsible for controlling and monitoring arrears.

Skills on Resume:

• Service Charge Monitoring (Hard Skills)
• Budget Oversight (Hard Skills)
• Report Management (Hard Skills)
• Client Communication (Soft Skills)
• Maintenance Checks (Hard Skills)
• Safety Compliance (Hard Skills)
• After-Hours Support (Soft Skil

Job Summary: 

• Report to clients and assist them in connection with the asset management of their properties.
• Undertake building inspections, ensuring tenant compliance with lease obligations.
• Oversee the provision of common services to properties.
• Manage planned and reactive maintenance works.
• Accountable for contractor liaison and management.
• Responsible for regulation management, ensuring compliance with health and safety, and other legislation.
• Manage rental and other income, coordinate with the accounts team and chase arrears.
• Prepare budgets and administer service charge income and expenditure.
• Oversee the preparation of year-end accounts.
• Maintain property records and systems.
• Deal with tenant applications for consent to assign, sublet and alter.
• Liaise with insurance brokers in relation to block policy and annual premium recharges.
• Ensure client monies are looked after in accordance with best practice and the RICS client money regulations.

Skills on Resume:

• Client Reporting (Soft Skills)
• Building Inspections (Hard Skills)
• Service Oversight (Hard Skills)
• Maintenance Management (Hard Skills)
• Contractor Coordination (Hard Skills)
• Regulation Compliance (Hard Skills)
• Income Management (Hard Skills)
• Record Management (Hard Skills)

Job Summary: 

• Comply with ARLA and RICS guidance and company policy and procedures, for local properties, take marketing details and advertise the property on Zoopla, arrange and carry out viewings and provide feedback to clients.
• Review tenant references and refer to the client for instruction, draw up move-in packs including tenancy agreement and all compliance and regulation documents, proactively develop service levels across the portfolio to exceed client expectations.
• Respond to all correspondence within 48 hours, and detailed correspondence within 5 working days, provided an acknowledgement is sent.
• Instruct contractors on maintenance works within agreed expenditure limits and seek client instruction on costs above the agreed expenditure limits.
• Periodically reviewing rents via Section 13 Notices and monitoring and recording contractors’ progress, keeping track of maintenance works instructed until confirmation is received that the job is complete.
• Ensure photographic evidence is provided of the completed instruction.

Skills on Resume:

• Regulation Compliance (Hard Skills)
• Property Marketing (Hard Skills)
• Client Feedback (Soft Skills)
• Reference Review (Hard Skills)
• Move-In Documentation (Hard Skills)
• Service Improvement (Soft Skills)
• Contractor Instruction (Hard Skills)
• Maintenance Monitoring (Hard Skills)

Job Summary: 

• Accountable for the day-to-day management of a portfolio of properties.
• Monitor budgets and expenditure in relation to planned preventative maintenance.
• Implement service charge budgets whilst working closely with property finance teams.
• Assess and arrange reactive maintenance with contractors.
• Undertake property inspections.
• Attend meetings with leaseholders and RMCs.
• Deal with leaseholder and client requests and queries.

Skills on Resume:

• Property Management (Hard Skills)
• Budget Monitoring (Hard Skills)
• Service Charge Implementation (Hard Skills)
• Maintenance Coordination (Hard Skills)
• Property Inspections (Hard Skills)
• Meeting Attendance (Soft Skills)
• Client Communication (Soft Skills)
• Request Handling (Soft Skills)

Job Summary: 

• Responsible for the management of a large residential and portfolio across the assigned area.
• Responsible for managing an attractive residential project portfolio, including individual properties and block management of apartments.
• Responsible for the preparation of inventories alongside liaising with tenants, landlords and contractors.
• Deal with walk-ins, answer the phones and perform any other duties directed by the branch manager.
• Responsible for the preparation of paperwork for marketing purposes and advertising properties on all available property portals and Social media platforms.
• Conduct viewings and negotiate tenancy terms, rent and furnishings alongside the preparation of all legally required tenancy paperwork.

Skills on Resume:

• Property Management (Hard Skills)
• Portfolio Oversight (Hard Skills)
• Inventory Preparation (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Customer Interaction (Soft Skills)
• Marketing Preparation (Hard Skills)
• Property Advertising (Hard Skills)
• Tenancy Negotiation (Soft Skills)

Job Summary: 

• Work with the CEO to develop the Property Management business line.
• Work with the CEO to develop and implement a complete set of standard operating procedures for Property Management covering Technical, Accounting, IT, Training and Operations.
• Responsible for risk Management and HSE to best practice global standards.
• Assist the CEO in the recruitment and staff planning to ensure the Property Management company can fulfil its obligation to manage the Masterise portfolio as and when each new project is completed and handed over from the Main Contractor.
• Responsible for monitoring the outsourced Service Providers to ensure they are delivering property management services in accordance with the signed Management Agreement.
• Provide support to set up and implement a rigorous property management training program for all staff joining the Property Management business to enable Masterise to deliver its promise of Customer Service Excellence.
• Collaborate with the IT team to enable the digitisation of the Property Management service offering and implement customised technology platforms for all stakeholders.

Skills on Resume:

• Business Development (Soft Skills)
• SOP Development (Hard Skills)
• Risk Management (Hard Skills)
• Staff Planning (Soft Skills)
• Vendor Monitoring (Hard Skills)
• Training Support (Soft Skills)
• Service Digitisation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Conduct screening of potential tenants.
• Responsible for collecting and setting rents.
• Oversee maintenance of property facilities and surroundings.
• Ensure the security of the property.
• Enforce tenant occupancy policies and regulations.
• Maintain records of property revenue, expenditure and insurance.

Skills on Resume:

• Tenant Screening (Hard Skills)
• Rent Collection (Hard Skills)
• Maintenance Oversight (Hard Skills)
• Property Security (Hard Skills)
• Policy Enforcement (Hard Skills)
• Record Management (Hard Skills)
• Tenant Communication (Soft Skills)
• Problem Resolution (Soft Skills)

Job Summary: 

• Responsible for organising the housekeeping rota.
• Manage maintenance tasks that arise.
• Responsible for ensuring quality standards.
• Manage or do inventory and periodic inspections of holiday cottages.
• Manage, train and engage with housekeeping teams and home managers.
• Responsible for key management.
• Responsible for the onboarding of new holiday cottages.

Skills on Resume:

• Housekeeping Coordination (Hard Skills)
• Maintenance Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Property Inspections (Hard Skills)
• Team Training (Soft Skills)
• Team Engagement (Soft Skills)
• Key Management (Hard Skills)
• Cottage Onboarding (Hard Skills)

Job Summary: 

• Evaluate vendors and negotiate service contracts.
• Review and sign contracts per signing authority guidelines.
• Review and approve Certificates of Insurance.
• Respond to after-hours emergency calls.
• Take charge of tenant relations and lease administration.
• Collaborate with the VP of Leasing, Asset Management, and the Director of Construction to facilitate leasing processes.
• Review and approve Lease Abstracts, Notice of Lease Term Dates, Tenant Action Forms, sub-meter utility calculations, direct bills, and memo distribution.
• Populate the CAM Summary and Tenant Matrix upon new lease activity.
• Oversee move-ins/move-outs.
• Financial Reporting (in conjunction with Finance and Accounting Departments).
• Prepare annual budget and required reforecasts.
• Prepare and/or approve CAM Estimates and Reconciliation packages.
• Review and approve operating and construction-related expense payables and check requests.
• Review and approve monthly accrual reports.
• Accountable for transactions (Acquisition/ACQ and Disposition/DISPO).
• Manage requests for information and review of materials related to property transactions.
• Direct the team on individual transaction job assignments and monitor the timely completion of work.
• Coordinate due diligence material review with the internal team.
• Assist and/or prepare the initial operating expense budget.
• Review and approve estoppels, vendor and tenant notices, and coordinate delivery of documents.
• Ensure successful transfer/set-up of applicable utilities and fire monitoring.
• Review service contracts for assignment or cancellation.
• Review and assist with roof and other warranty processes per PSA language.
• Review Seller’s historical CAM Reconciliations and identify any Base Years, Caps, etc. applicable to future ownership.
• Lead discussion with the Accounting team for tenant recovery review.
• Review physical due diligence reports and coordinate post-close repairs and capital improvements.

Skills on Resume:

• Contract Negotiation (Hard Skills)
• Insurance Review (Hard Skills)
• Emergency Response (Soft Skills)
• Tenant Relations (Soft Skills)
• Lease Administration (Hard Skills)
• Budget Preparation (Hard Skills)
• Expense Approval (Hard Skills)
• Transaction Coordination (Hard Skills)

Job Summary: 

• Responsible for overall management of building operations (residents, customers, tenants, employees, contractors).
• Develop policies, regulations, procedures, and instructions related to building operation.
• Make regular reports and advise Directors on the operation of the building.
• Responsible for other jobs assigned by the Board of Directors.
• Participate in Buyer/Seller Tenant Interviews.

Skills on Resume:

• Building Operations (Hard Skills)
• Policy Development (Hard Skills)
• Operational Reporting (Hard Skills)
• Director Support (Soft Skills)
• Tenant Interviewing (Soft Skills)
• Team Coordination (Soft Skills)
• Contractor Oversight (Hard Skills)
• Resident Relations (Soft Skills)

Job Summary: 

• Oversee the daily operations of all assigned properties.
• Maintain regular and professional interaction with tenants.
• Coordinate capital projects related to make-lease-ready, tenant improvements, building systems and other property-related needs, including proposal review, budget preparation, approval requests and logistical coordination.
• Assist with accounting-related functions such as budget preparation and CAM estimates and recoveries.
• Create and manage internal PM transaction checklists for acquisitions and dispositions.

Skills on Resume:

• Property Operations (Hard Skills)
• Tenant Interaction (Soft Skills)
• Project Coordination (Hard Skills)
• Budget Preparation (Hard Skills)
• CAM Management (Hard Skills)
• Checklist Management (Hard Skills)
• Improvement Planning (Hard Skills)
• Professional Communication (Soft Skills)

Job Summary: 

• Manage properties effectively across all asset classes, drawing on private practice experience.
• Take responsibility for rent and service charge collection, lease management and building maintenance.
• Coordinate specialist services such as insurance procurement and statutory compliance.
• Offer an end-to-end property management service, with full client liaison and reporting responsibilities and service charge responsibility.
• Use computer software and a smartphone, use Microsoft products, the Corrigo work order system, and MRI.

Skills on Resume:

• Property Management (Hard Skills)
• Rent Collection (Hard Skills)
• Lease Management (Hard Skills)
• Maintenance Oversight (Hard Skills)
• Service Coordination (Hard Skills)
• Client Liaison (Soft Skills)
• Reporting Management (Hard Skills)
• Software Proficiency (Hard Skills)

Job Summary: 

• Responsible for managing and leasing market-rate residential properties.
• Manage property presentation, leasing, managing vendors, building strong tenant relationships, and developing tenant retention strategies.
• Collaborate and strategise methods to identify market trends, increase occupancy, and capitalise on leads while maintaining a thorough knowledge of competitor properties and offerings.
• Create property operating budgets, monitor expenses, report variances, and recommend cost-saving solutions.
• Responsible for a keen eye for details when inspecting properties for building system efficiency, code compliance, weather tightness, and maintenance/housekeeping issues to be addressed.
• Responsible for a collaborative approach to working with coworkers, particularly the building maintenance team.

Skills on Resume:

• Residential Leasing (Hard Skills)
• Vendor Management (Hard Skills)
• Tenant Relations (Soft Skills)
• Market Analysis (Hard Skills)
• Occupancy Strategy (Soft Skills)
• Budget Management (Hard Skills)
• Property Inspection (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Create and review contracts.
• Familiarize yourself with the attestation process in Qatar.
• Familiarize with the utilities payment and transfer process in Qatar.
• Follow up with prospects to win new property management business.
• Respond to client requests for maintenance in a timely and professional manner.
• Use the RM platform effectively.
• Take a proactive in all tasks and responsibilities.
• Demonstrate passion for real estate.
• Exhibit honest, enthusiastic and trustworthy.

Skills on Resume:

• Contract Creation (Hard Skills)
• Attestation Knowledge (Hard Skills)
• Utility Processing (Hard Skills)
• Prospect Follow-Up (Soft Skills)
• Maintenance Response (Soft Skills)
• Platform Usage (Hard Skills)
• Proactive Approach (Soft Skills)
• Professional Integrity (Soft Skills)

Job Summary: 

• Liaise with both Landlords and Tenants about any questions that might arise before or during a tenancy.
• Liaise with Lettings, Tenancy Management and Accounts teams with regard to new tenancies, end of tenancies and tenancy renewals.
• Inspect all properties every 4 months and at any other time.
• Instruct and oversee work and ensure the work has been carried out correctly and in a timely fashion.
• Responsible for invoice management.
• Set up and close utility accounts for properties.
• End of tenancy deposit claims.
• Maintain accurate property notes for the portfolio.
• Deal with and process insurance claims.

Skills on Resume:

• Tenant Liaison (Soft Skills)
• Team Coordination (Soft Skills)
• Property Inspections (Hard Skills)
• Work Oversight (Hard Skills)
• Invoice Management (Hard Skills)
• Utility Management (Hard Skills)
• Deposit Handling (Hard Skills)
• Record Maintenance (Hard Skills)

Job Summary: 

• Ensure rent collections and service charges are allocated correctly and paid on time.
• Manage the maintenance of properties, ensuring properties are kept in repair and in line with government and health and safety standards.
• Manage tenant applications and lease renewals.
• Monitor asset performance of a portfolio of land and properties.
• Manage lettings, sub-lettings, change of use, dilapidations, schedules of conditions and property defects within the portfolio assigned.

Skills on Resume:

• Rent Allocation (Hard Skills)
• Maintenance Management (Hard Skills)
• Lease Processing (Hard Skills)
• Asset Monitoring (Hard Skills)
• Letting Coordination (Soft Skills)
• Tenant Communication (Soft Skills)
• Issue Resolution (Soft Skills)
• Defect Management (Hard Skills)

Job Summary: 

• Responsible for the profit and loss of the NZ Property portfolio through development and execution of business strategies, budgets, reforecasting and expense management.
• Set the annual underwriting budget in close alignment with the Head of Property and Casualty.
• Conduct presentations both internally and externally on the Property underwriting product.
• Establish and grow relationships with brokers.
• Develop and maintain a market presence with Producers through involvement in new business development, account retention and marketing of CHUBB’s local and global capabilities.
• Manage the underwriting team through the setting of objectives and provide development opportunities through coaching and mentoring of staff.
• Consult with other Product Line Managers to ensure a consistent and timely response to Producers on key accounts.
• Recommend changes to standards or procedures.
• Keep current with all new industry and market developments.
• Manage and monitor New Zealand Earthquake PMLs in line with set limits.
• Ensure all accounting and underwriting systems are maintained correctly and within expected time frames.
• Manage and deliver all portfolio reporting requirements on time.
• Work with P&C actuaries to monitor the portfolio performance through loss trending.
• Attend audits (internal and external) and peer reviews to ensure underwriting integrity is maintained.
• Work closely with the Claims department to ensure Claims Service standards are being met in line with expectations.
• Work with legal and compliance to ensure all materials are compliant with the regulations.
• Liaise with Finance, ensuring premium book entries are managed within global standards.
• Attend to other projects to be determined in agreement with the Country President, NZ and Deputy Regional Property Manager.

Skills on Resume:

• Portfolio Strategy (Hard Skills)
• Budget Management (Hard Skills)
• Product Presentation (Soft Skills)
• Broker Relations (Soft Skills)
• Business Development (Soft Skills)
• Team Leadership (Soft Skills)
• Procedure Improvement (Hard Skills)
• Market Awareness (Soft Skills)

Job Summary: 

• Inspire the team to deliver brilliant customer service, a great working atmosphere and a safe and secure ethos.
• Ensure appropriate resourcing and task management with clear follow-up and monitoring.
• Support the recruitment, coaching, training and development of all property team members, identifying and nurturing talented team members.
• Effectively manage, coach and mentor operational team performance and consistently address any team issues.
• Responsible for role model company values and the utmost way.
• Uphold values, integrity, development, energy, achievement and support.
• Support the delivery of tasks through individual demonstration, support and consistency.
• Understand the bigger picture, be inquisitive, self-starting, and engage with peers and seniors.
• Manage upwards, proactively ask for support and clarity.
• Deliver excellent resident and stakeholder service.
• Focus on delivering excellent customer and stakeholder experience, regularly seeking and acting on feedback.
• Build and maintain networks and relationships with key external stakeholders and customers, such as universities and students, to understand their priorities and needs.
• Engage appropriate and timely problem-solving skills to manage difficult or challenging conversations with an ethos of empathy and consistency.
• Support the Sales and Customer Accounts teams in achieving their targets, assisting with viewings to boost sales activity and building relationships with residents to maximise collections of outstanding money.
• Ensure exceptional property condition, safety and security.
• Work collaboratively with colleagues across the urbanest team to develop expert property and critical life systems knowledge and manage Health and Safety risks.
• Ensure keen attention to detail and maintain sector-leading urbanest standards.
• Regular focus and motivation around the critical elements, fire drills, water safety, and incident escalation.
• Understand how and when to escalate and manage emergencies.
• Master policies, processes and procedures.
• Ensure comprehension and understanding of the urbanest way.
• Deliver operational model through organisation, planning, prioritisation and communication.
• Continuously improve the biggest set-piece operational events (check-in, check out and turnaround) to drive consistency.
• Effectively control costs, in line with budget/targets.
• Take responsibility in developing, adapting and managing plans to successfully deliver against operational KPIs, including NOI, Occupancy, Health and Safety, Customer Satisfaction, Stakeholder Satisfaction and Asset Management.

Skills on Resume:

• Team Inspiration (Soft Skills)
• Task Management (Hard Skills)
• Talent Development (Soft Skills)
• Performance Coaching (Soft Skills)
• Value Role-Modelling (Soft Skills)
• Stakeholder Service (Soft Skills)
• Problem Solving (Soft Skills)
• Safety Management (Hard Skills)

Job Summary: 

• Ensure the management of all existing contractual agreements for all properties managed by Lowe’s Canada.
• Work closely with the Real Estate Development department regarding the various legal obligations (e.g., lease renewals, amendments, and other changes made to original leases and renegotiated with the Real Estate Development department).
• Ensure and plan the various legal obligations regarding lease end, the handover, third-party obligations towards the company, easements, municipal notices, property taxes, environmental clauses, and location certificates.
• Work with the Construction and Operations departments regarding all derogations and non-compliances with various city regulations to ensure the property meets applicable standards.
• Negotiate the following real estate transactions, leases and other contract renewals pertaining to existing properties, lease amendments following a renovation or expansion, major repairs, termination before expiration, handover of premises, and liquidation.
• Negotiate the settlement of various lease-related disputes, such as rental disputes, the interpretation of monetary clauses, commitment-related defaults, and restrictions.
• Make requests and ensure the follow-up of legal documents with the Legal department.
• Analyse and reconcile common costs, applicable tax accounts, and various other charges.
• Ensure the preparation of the annual budget for rents, common area maintenance (CAM), and property taxes.
• Authorise all monthly rent payments and validate the commitments required by the Accounting department.
• Control monetary liabilities pertaining to revenue, collect revenue from sublets, and administer seasonal sublease agreements.
• Coordinate and follow up on objections regarding realty assessments in collaboration with external taxation consultants.
• Ensure the Infosite database for all changes made to properties under their responsibility is constantly updated.
• Ensure compliance with contractual commitments and conditions during store openings and closings.
• Ensure the internal follow-up of reimbursements for letters of credit, guarantees, and tenant improvement allowances.
• Manage and direct questions from store managers and regional directors and ensure their follow-up.
• Collaborate with Technical Services for repairs to be made on a property, in accordance with the lease in effect.

Skills on Resume:

• Contract Management (Hard Skills)
• Lease Compliance (Hard Skills)
• Legal Coordination (Hard Skills)
• Regulation Alignment (Hard Skills)
• Transaction Negotiation (Soft Skills)
• Dispute Resolution (Soft Skills)
• Cost Reconciliation (Hard Skills)
• Stakeholder Support (Soft Skills)

Job Summary: 

• Liaise with Landlords and Tenants.
• Responsible for lease preparation.
• Responsible for incoming/outgoing condition reports.
• Quarterly routine inspections.
• Accountable for the collection of rent monies.
• Take charge of conducting open homes.

Skills on Resume:

• Landlord Liaison (Soft Skills)
• Lease Preparation (Hard Skills)
• Condition Reporting (Hard Skills)
• Routine Inspections (Hard Skills)
• Rent Collection (Hard Skills)
• Open Home Management (Soft Skills)
• Tenant Communication (Soft Skills)
• Property Coordination (Hard Skills)