• Assist in managing the assets to ensure high quality of presentation and operation.
• Assist in the preparation and delivery of internal reporting requirements, including budgets, strategic asset plans and monthly reporting.
• Ensure accuracy of all internal systems, including preparation of tenancy schedules, invoice processing and stack plans.
• Review and manage lease-related documentation such as leases, arrears, insurance certificates and bank guarantees.
• Provide assistance to the portfolio team for coordination of leasing, marketing, branding and customer engagement.

Skills: Asset Management, Reporting Support, Budget Preparation, Data Accuracy, Tenancy Admin, Lease Review, Invoice Processing, Leasing Coordination

• Work directly with the regional Property Manager on maintaining the highest level of service and quality for the portfolio, employee staff and clients.
• Perform, provide and foster positive working relationships with tenants, maintaining open communication.
• Review and abstract leases to determine tenant and landlord responsibilities for new and existing tenants.
• Ensure Tenants are abiding by lease covenants, and ensure the landlord meets all responsibilities outlined in the lease.
• Respond to landlord and tenant concerns and provide problem resolution.
• Ensure compliance with property management policies and procedures, codes, regulations, and governmental agency directives.
• Assure the safety and security of tenants, vendors, and the general public accessing the managed properties.
• Assist in all aspects of the administrative, financial, and operational aspects of the portfolio.
• Monthly review of operating statements, variance reporting, and quarterly reporting of the portfolio.
• Prepare annual budgets, operating expense escalations and reconciliations.
• Accountable for a proactive approach to minimising operating expenses, especially costs, ensuring fiscal responsibility by establishing and meeting the budget.
• Review and Approve A/P and misc. tenant billings, oversee receivables, monitor ageing report, and ensure timely receipt of tenants’ obligations, incl. rent, security deposits, insurance certs, etc.
• Assist the Construction Manager as contractor/tenant liaison with Tenant Improvement projects and extensive Capital Improvements.
• Supervise, train, schedule and evaluate all onsite personnel with emphasis on efficiency and quality service.
• Suggest and establish new processes and practices that will help bring additional efficiencies to the organisation and maximise the profitability of each centre.

Skills: Property Coordination, Tenant Relations, Lease Administration, Compliance Oversight, Financial Reporting, Budget Management, Receivables Control, Team Supervision

• Collect rents in the assigned portfolio with a goal of minimising evictions and reducing delinquency.
• Act as a liaison between tenants and the maintenance coordinators to resolve escalated and emergency maintenance issues.
• Deliver timely and applicable responses to tenant inquiries.
• Maximise retention rate through lease renewals while increasing rental rates from year to year.
• Conduct move-out reconciliation, checks for damages.
• Determine what portion of the security deposit will be returned to the tenant in accordance with state laws.
• Drive the profitability of the portfolio assigned through rental growth, lease renewal and expense mitigation of both repair and maintenance and turn costs.
• Handle evictions when a tenant does not pay rent or otherwise breaches the terms of a lease, and ensure all properties are within HOA compliance.

Skills: Rent Collection, Tenant Liaison, Issue Resolution, Lease Renewals, Move-Out Inspection, Deposit Assessment, Portfolio Profitability, Eviction Management

• Daily management and oversight of existing portfolios.
• Review lease and purchase agreements after execution.
• Participate in building evaluations and reviewing reports related to existing facilities.
• Enter and maintain critical dates and information using ProLease software so that deadlines and maintenance language are followed and met.
• Review and produce the monthly Rent Roll based on portfolio lease terms.
• Review leases with the ability to comprehend Landlord vs Tenant lease responsibilities and enforce compliance.
• Supervise Facility Coordinators and their daily tasks and growth, including daily direction for national facility requests.
• Responsible for cost tracking, operating expenses and budgeting.
• Manage, review and pay property taxes.
• Manage the communication and setup of property insurance.
• Coach team members to develop strengths and identify development areas to maintain and improve team effectiveness.
• Develop and maintain relationships with contractors, clients, and stakeholders.
• Openly and confidently communicating with various stakeholders, including internal department leaders.
• Oversee various projects pertaining to the maintenance and improvement of operations and satellite facilities.

Skills: Portfolio Oversight, Lease Review, Facility Evaluation, Data Management, Rent Roll Management, Compliance Enforcement, Team Supervision, Cost Tracking

• Manage client relationships directly.
• Support out-of-hours contracts.
• Take on responsibility for a full Southeast portfolio of property.
• Carry out site inspections.
• Responsible for facilitating strategic projects.

Skills: Client Management, Contract Support, Portfolio Oversight, Site Inspection, Project Facilitation, Stakeholder Coordination, Operations Monitoring, Issue Resolution

• Build and maintain relationships with tenants, landlords, colleagues, etc.
• Minimise voids by monitoring tenancies and negotiating renewals.
• Monitor and chase rental arrears.
• Administer the letting process, including referencing and producing a statement of accounts.
• Organise check-in and check-out inventory inspections.
• Organise repair quotes and works, including new build defect issues.

Skills: Tenant Relations, Renewal Negotiation, Arrears Monitoring, Lettings Administration, Inventory Coordination, Repair Management, Stakeholder Communication, Process Oversight

• Accountable for all aspects of the day-to-day operation of assigned property.
• Manage and direct the maintenance team.
• Responsible for marketing activities to increase traffic to the properties.
• Weekly activity reports to update owners on the status of the property.
• Responsible for rent collecting and posting and maintaining a less than 2% delinquency rate.
• Responsible for inputting invoices and overseeing all maintenance orders.
• Accountable for being organized on day-to-day tasks, including filing, application processing, and file integrity etc.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with the Regional Manager physical needs of the property.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market-ready condition.
• Promote and teach safe work practices and ensure the safety of the site and its occupants.
• Perform regular monthly inspections of managed property.
• Accountable for providing reports.

Skills: Property Operations, Team Leadership, Marketing Support, Activity Reporting, Rent Management, Invoice Processing, Lease Enforcement, Safety Compliance

• Supervise and evaluate the performance of all staff members.
• Ensure compliance by all staff with Fair Housing rules and regulations.
• Perform daily inspections of the property and annual inspections of each unit.
• Address safety and security concerns at the property.
• Perform market comparable studies to ensure that rents are in line with market conditions.
• Promote resident retention and resolve resident issues.
• Ensure resident compliance with the lease and all property rules and regulations.
• Oversee leasing and lease renewal processes, the rental collection process, delinquencies, marketing activities, supply and equipment inventory and ordering and processing of move-ins and move-outs.
• Oversee maintenance, preventative maintenance, and capital improvement projects at the property.
• Work with the Regional Manager and the corporate office on annual budget development and monitoring, and control of accounts receivable and payable.

Skills: Staff Supervision, Fair Housing Compliance, Property Inspection, Safety Management, Market Analysis, Resident Relations, Lease Administration, Maintenance Oversight

• Ensure efficient operations of the property while following Reside Living’s policies and procedures, OSHA, ADA, fair housing, Fair Credit Reporting Act, and all other state and federal laws.
• Partner with the Regional Manager to create and manage yearly budgets.
• Ensure smooth operation of rent collections and reporting.
• Track leases and application documents.
• Maintain records of management activity on a daily, weekly, and monthly basis.
• Collaborate on a regular basis with vendors and contractors.
• Secure vendor proposals and manage contracts.
• Source, hire, terminate, train, motivate and supervise all onsite staff, including conducting new employee orientation and annual performance reviews, managing payroll, and implementing corrective action.
• Lead weekly team meetings with onsite staff.
• Conduct ongoing training for office staff on workplace safety, how to complete proper leasing paperwork, and any other required topics.
• Manage staff schedule to ensure adequate coverage at all onsite locations.
• Assist in planning and hosting resident events, and attend events.
• Own the preventive maintenance program.
• Inspect property on a regular basis and ensure vacant apartments meet company standards.
• Oversee completion of all service requests.
• Conduct monthly market surveys and provide trend report information to the Regional Manager and VP of Yield Optimization.
• Welcome and show property to prospective new residents and manage incoming calls from prospective new residents.

Skills: Operations Compliance, Budget Management, Rent Administration, Lease Tracking, Vendor Coordination, Staff Supervision, Maintenance Oversight, Market Analysis

• Know the financial and business dealings of the residential community while focusing on budget adherence and resident retention.
• Monitor residents' lease and maintenance activity reports.
• Supervise on-site property Leasing and Maintenance staff.
• Review and approve resident applications.
• Receive and record application fees and deposits when new leases are signed.
• Monitor security deposits and determine the amount due when the resident moves out.
• Approve security deposit refunds.
• Maintain accounts payable records and monitor payable transactions.
• Reconcile and balance accounts and resident ledgers.
• Compile reports of cash receipts and expenditures, A/P, A/R, as well as lease status reports.

Skills: Financial Oversight, Budget Adherence, Lease Monitoring, Staff Supervision, Application Review, Deposit Management, Accounts Payable, Ledger Reconciliation

• Lead a team comprising the Chief Engineer and technicians to run the day-to-day operation, including taking over of completed premises from the main contractor and handing over to the incoming tenants.
• Responsible for the planning, management and delivery of soft and hard services.
• Responsible for including the management of term and specialist contractors to ensure smooth operation.
• Maintain good relations with tenants/authorities.
• Manage tenants' fitting-out works with reference to the tenants' guide.
• Provide tenants/authorities with updates of electrical, water and other critical service outages and scheduled shutdowns.
• Attend to all emergencies promptly and feedback from tenants, and take remedial actions with minimal inconvenience and disruption.
• Responsible for annual property management budget preparation, planning and controlling of operating and capital expenses.
• Improve building maintenance standards and efficiency.
• Regularly review the Standard Operating Procedures (SOPs).
• Ensure compliance with all government regulations, statutory regulations on fire, health and safety standards.
• Conduct audits to ensure that all safety procedures, including disaster recovery, business continuity plan, emergency response plan and escalation procedures are in place and maintained.
• Enforce safety rules and regulations needed to comply with term and specialist contractors for the maintenance work.
• Oversee all administrative support for the industrial buildings.
• Responsible for executing all identified and approved asset enhancement initiatives (AEIs) and improvement plans.
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings.
• Implement green and sustainability initiatives.

Skills: Operations Leadership, Service Management, Contractor Oversight, Tenant Relations, Outage Coordination, Budget Planning, Safety Compliance, Asset Enhancement

• Responsible for the day-to-day operational direction and supervision of a multi-site property portfolio.
• Ensure monthly occupancy and delinquency goals are met.
• Provide reviews and analysis of operating budgets, monthly/quarterly/annual financial statements, and rent rolls for each assigned property.
• Communicate regularly with on-site managers, company employees, lenders, property owners, financial partners, and other individuals.
• Manage expenses to ensure careful monitoring and control.
• Perform regular visits to each property to ensure the highest standards are maintained.
• Ensure all employees are properly trained.
• Track repairs and unit turnovers.
• Monitor building violations to ensure building managers are addressing complaints timely and certifying corrections prior to due dates.
• Ensure full compliance with Low Income Housing Tax Credit (LIHTC) requirements.
• Ensure regulatory compliance and adherence to all legal requirements are reinforced.

Skills: Operations Supervision, Occupancy Management, Financial Analysis, Stakeholder Communication, Expense Control, Property Inspection, Staff Training, Compliance Monitoring

• Responsible for the day-to-day management of the properties.
• Ensure superior tenant relations through personal contact and excellent customer service.
• Supervise direct reports to ensure high standards are maintained in accordance with established policies.
• Interact and effectively communicate on financial performance, property operations, staffing and tenant relations.
• Responsible for building revenue and expenses, including preparing and operating within an approved budget, analyzing monthly financial statements and preparing the monthly management report.
• Ensure tenant billings and year-end adjustments are correct and conform to the lease.
• Administer leases to ensure all requirements are met.
• Oversee accounts receivable to ensure they are maintained at an acceptable level.
• Ensure capital projects, including building improvements and leasehold improvements, are properly implemented.
• Oversee all Landlord’s Work and construction projects along with the Operations team.
• Oversee the sustainable initiatives and programs.
• Promote community involvement and charitable events in the portfolio with tenants and staff.
• Tender, recommend, and supervise service contracts.
• Work closely with Operations teams to ensure the efficient operation, maintenance and repair of properties, including compliance with government regulations, achievement of maintenance/life safety standards and sourcing cost-effective ways to operate.
• Oversee management of cleaning, snow removal, security and landscape contracts to ensure performance within company standards and exceeding the needs of tenants.
• Supervise and/or develop appropriate operating procedures for the properties, ensuring legislative or regulatory requirements are adhered to and emergency response procedures are regularly updated.
• Work cooperatively with Leasing to support the achievement of budgeted leasing projections.
• Accountable for regular site visits to all locations.

Skills: Property Management, Tenant Relations, Staff Supervision, Financial Oversight, Lease Administration, Project Management, Compliance Monitoring, Service Contracting

• Analyze the needs of the complex and the clientele in order to respond to them.
• Complete the various reports requested.
• Ensure the flow of information throughout the complex.
• Ensure the marketing of the building and rentals in order to have buildings rented at full capacity.
• Ensure the optimization of human resources in a context of operational and financial efficiency.
• Ensure compliance with standards and quality standards.
• Inspect buildings and coordinate maintenance according to established standards.
• Participate in the preparation of annual budgets and in the maintenance of buildings and ensure efficient cost management.
• Purchase products and materials according to the budget.
• Supervise the contractors carrying out work in the building.

Skills: Needs Analysis, Reporting Management, Information Coordination, Marketing Support, HR Optimization, Quality Compliance, Maintenance Oversight, Contractor Supervision

• Timely arrangement of the monthly payment for cell site rental.
• Verify and arrange ad hoc payment.
• Reconcile the payment record with the payee.
• Maintain an accurate database to keep track of the licence terms, rental payment and licence deposit movement.
• Responsible for being the focal point between Site Management and Cash Management on proper payment arrangements.
• Handle all inquiries related to cell-site agreement expenses.
• Assist in financial analysis for cell site expenses and provide a monthly report.

Skills: Payment Coordination, Ad Hoc Processing, Record Reconciliation, Database Management, Stakeholder Liaison, Inquiry Handling, Expense Analysis, Reporting Support

• Collaborate closely with Support Center to execute on sales, marketing, and processes that drive operational key results with an eye towards innovative solutions that lead to significant efficiency improvements.
• Lead by example and exhibit values and behaviors consistent with the culture at Eenhoorn.
• Act strategically as the “CEO” of the community, while tactically executing via a hands-on approach onsite at properties.
• Help the team attain high levels of performance by setting goals, providing best practice solutions, and guiding their development.
• Operate as a liaison between investors and the Support Center team.

Skills: Sales Execution, Marketing Support, Process Improvement, Leadership Modeling, Strategic Operations, Goal Setting, Team Development, Investor Liaison

• Support the preparation and administration of the annual operating budgets.
• Assist with review and delivery of year-end recovery adjustments in accordance with lease requirements and deadlines.
• Review the lease workflow to ensure accuracy and completeness of the lease abstract and recovery methodology.
• Report periodically to management on the status of each property.
• Perform site and tenant inspections.
• Manage tenant requests and emergency situations.
• Complete Annual Tenant Meetings.
• Assist in the LEED and WELL certification processes.
• Assist in the IMIT Grant program.
• Review of payables to ensure accuracy and completeness.
• Oversee tenant improvement and/or landlord’s work.
• Provide a high level of customer service to all clients, colleagues and users requiring assistance.
• Coordinate, collect and report on the collection of all tenant rental payments.
• Prepare reconciliation of tenant accounts.
• Review proposed annual billings from accounting for accuracy.
• Manage purchase orders and coordinate work with tenants and ensure accurate billing of work.
• Assist with event coordination and administration.
• Maintain, track and report on work order status in the maintenance reporting software system.
• Complete assigned duties with respect to Allied’s Sustainability Well-Being Program.
• Assist with the launch of The Well’s Occupant Engagement Program.

Skills: Budget Support, Recovery Analysis, Lease Accuracy, Property Reporting, Site Inspection, Tenant Management, Certification Assistance, Payables Review

• Provide an experiential approach that guides a differentiated property management experience, resulting in better care and better business.
• Support the exponential growth of business by providing people integration and synergy.
• Develop people for bigger and better roles.
• Support ambitions beyond the workplace.
• Apply new technology and data to drive change.

Skills: Experiential Service, People Integration, Team Development, Talent Growth, Tech Adoption, Data Utilization, Change Leadership, Business Synergy

• Serve as a primary contact point for tenants, vendors, and owners across the portfolio.
• Collect rent and monitor/act on delinquencies.
• Work with the bookkeeper to produce monthly and year-end financial reports.
• Draft and serve notices (rent increases, lease violations, etc.).
• Manage capital improvement projects.
• Manage 150-200 units (18 properties).

Skills: Tenant Relations, Rent Management, Financial Reporting, Notice Administration, Project Management, Portfolio Oversight, Vendor Coordination, Delinquency Control

• Assist in the overall management and operation of assigned deluxe properties.
• Ensure the assigned properties are being managed up to the company's standard.
• Set up standard procedures and control systems and ensure that they are strictly followed by all staff members at supervising properties.
• Manage the tendering of assigned service agents and/or contractors for areas such as cleaning, security, technical, etc.
• Communicate with Owners’ Committee members.

Skills: Property Management, Quality Assurance, Procedure Development, Contractor Tendering, Owner Communication, Staff Oversight, Compliance Monitoring, Operations Support

• Lead, schedule, coordinate and supervise all associates/departments within the community.
• Manage employment cycle-recruitment, selection, hiring, orientation, training and development, performance management and coaching in accordance with company policy and procedure.
• Ensure that the community is adequately and appropriately staffed.
• Prepare, implement and meet the annual operating and capital budgets/forecasts for the community.
• Responsible for completing required reports, including monthly, quarterly leasing, variance and capital reporting.
• Oversee Accounts Receivable, ensuring that all rents are collected in a timely manner.
• Oversee collection and demand processes in accordance with local law, including the eviction process.
• Think creatively about ways to engage residents through ongoing programs and promotions designed to increase satisfaction and minimize resident turnover.
• Motivate, engage, and inspire the local leasing team to exceed occupancy expectations for the property.
• Oversee the lease renewal program and documentation process.
• Perform regular property inspections to ensure compliance with established standards regarding the grounds, risk management, safety, cleanliness and general appearance.
• Work with the Service Manager to document, identify, develop, and execute/monitor preventive maintenance schedules.
• Oversee capital improvement projects and run the appropriate bid process for any improvement work.
• Collaborate directly with the Capital Project team should there be any significant renovations or unit rehabilitation work.
• Ensure compliance with the company’s safety programs.
• Monitor resident selection criteria in accordance with federal and state regulations.
• Ensure that the community adheres to all local and state laws, including all laws governing Fair Housing.
• Ensure compliance with all applicable ADA (Americans with Disabilities Act) and Section 504 (FHAA) regulations.
• Help create and deliver organizational goals, including sharing best practices on process improvement, refining and introducing new Standard Operating Procedures (SOPs).

Skills: Team Leadership, Staffing Management, Budget Oversight, Reporting Management, Rent Collection, Resident Engagement, Property Inspection, Compliance Enforcement

• Monitor collections, post rent payments, enforce the collection policy and initiate legal action.
• Facilitate all aspects of apartment leasing, touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
• Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations.
• Assist in all facets of physical and financial Management.
• Act as Property Manager in the absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable from issuing purchase orders to processing invoices.

Skills: Collections Management, Leasing Coordination, Customer Service, Operations Support, Manager Backup, Financial Reporting, Recertification Processing, Payables Monitoring

• Answer phone calls from residents, vendors, and agencies.
• Maintain organized office space and assist in ordering required supplies, as per PM and RM.
• Assist the leasing department in obtaining all necessary documents to maintain resident files.
• Create and maintain work orders for the property.
• Liaise between residents, maintenance staff, vendors, and management.
• Ensure residents are responded to promptly and within 24 hours of requests.
• Provide administrative support to the Property Manager and Resident Manager.
• Assist and support all team members in required training and scheduling.
• Assist the Property Manager and Resident Manager in walking vacant apartments and ensure all apartments are prepared for move-in.
• Coordinate move-ins, move-outs and tenant files with the main office.
• Be in charge of process move-outs, including scheduling move-out inspection, completing move-out paperwork and uploading all required documents to Yardi and then notifying PM and VP.

Skills: Phone Handling, Office Organization, File Management, Work Order Coordination, Resident Liaison, Admin Support, Unit Preparation, Move-Out Processing

• Address the concerns of current and prospective residents in a friendly and professional manner.
• Help set the standard on how other staff members engage prospective and current residents.
• Be in charge of the tour and lease apartments.
• Help with training staff and models in effective sales techniques on a daily basis.
• Lead rent collection efforts, specifically with delinquent residents.
• Manage lease terminations and related legal processes.
• Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
• Help maintain the accuracy of resident ledgers and files.
• Inspect apartments during move-ins and move-outs, walking through apartments and the community.
• Fill the role of acting Property Manager in their absence.

Skills: Resident Relations, Leasing Tours, Sales Training, Rent Collection, Lease Termination, Budget Support, Ledger Accuracy, Unit Inspection

• Create, organize, and implement maintenance procedures and projects.
• Plan and manage repair and installation activities.
• Assign repair schedules and evaluate repair cost estimates.
• Conduct regular inspections of the facilities (stores, HQs and Warehouses) to detect and resolve problems.
• Track expenses and oversee the budget for maintenance.
• Prepare market research with regard to supplies and materials.
• Ensure all facilities are operating according to the safety policies and procedures.
• Document and prepare daily progress maintenance reports.

Skills: Maintenance Planning, Project Management, Repair Scheduling, Facility Inspection, Budget Tracking, Market Research, Safety Compliance, Reporting Documentation

• Maintain an optimum level of occupancy through wait list management and proactive marketing.
• Process timely and accurate move-ins, move-outs, and recertifications.
• Supervise and assist the Assistant Property Manager or Occupancy Specialist with annual and interim recertifications in compliance with WinnCompanies guidelines, local, state, and federal regulations.
• Approve rental applications for multiple programs following property and agency standards.
• Maintain compliance with all state and federal program regulations relating to the property.
• Prepare or oversee preparation for audits and inspections.
• Ensure property compliance by maintaining the compliance percentage for Low Income Housing Tax Credit, or any other applicable programs.
• Ensure the accuracy of HAP requests and TRACS files.
• Work with the WinnCompanies compliance department to investigate/resolve TRACS errors.
• Review monthly and quarterly reports and address discrepancies.
• Manage marketing according to the Affirmative Fair Housing Marketing Plan and update.
• Complete the annual utility analysis for submission with the Rent Schedule to HUD.
• Ensure the property and grounds are well-maintained.
• Complete annual or periodic unit inspections and monthly building inspections.
• Resolve resident issues and conflicts in a timely manner and in accordance with site guidelines.
• Complete the annual owner’s certifications required for the affordable programs.
• Complete the monthly bond compliance reports and any other periodic reports required by the property’s programs.

Skills: Occupancy Management, Compliance Oversight, Recertification Supervision, Application Approval, Audit Preparation, TRACS Management, Marketing Compliance, Property Inspection

• Provide overall direction and supervision of day-to-day property management with oversight responsibility for management of the properties within a designated portfolio.
• Ensure monthly occupancy and delinquency goals are met.
• Confirm timely and accurate reporting for the assigned portfolio to the Regional Vice President.
• Accountable for information included will be vacancy and delinquency numbers, budget variances, staffing needs, upcoming inspections, and other data.
• Communicate regularly with all necessary company employees, lenders, property owners, financial partners, and other individuals.
• Responsible for regular visits to each property to ensure the highest standards are maintained.
• Manage expenses to ensure proper monitoring and control.
• Ensure all employees are properly trained.
• Responsible for resident satisfaction is a continual focus.
• Make certain that each property is maintained to the highest standards with a continual focus on asset preservation and enhancement.
• Ensure regulatory compliance and adherence to all legal requirements are reinforced.

Skills: Operations Supervision, Occupancy Management, Portfolio Reporting, Stakeholder Communication, Expense Control, Staff Training, Resident Satisfaction, Compliance Enforcement

• Monitor collections, post rent payments, and enforce the collection policy.
• Perform all aspects of apartment leasing, such as touring with prospective residents, processing applications, handling recertifications, and negotiating lease renewals.
• Respond to resident issues and complaints in a timely manner.
• Promote positive resident relations with exceptional customer service.
• Assist in physical and financial management.
• Manage resident correspondence and recertification notices.
• Act as Property Manager in the manager’s absence.

Skills: Collections Management, Leasing Coordination, Resident Relations, Customer Service, Operations Support, Correspondence Handling, Recertification Processing, Manager Backup

• Maintain positive tenant relationships through professional and effective responsiveness and proactive consideration of tenant issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met.
• Provide excellent tenant service.
• Respond to tenant requests/problems in a timely and courteous manner, and generate work orders directed to vendors or maintenance staff.
• Follow up with the tenant to ensure satisfactory resolution of the issue.
• Ensure that there is 24-hour emergency coverage for the property at all times.
• Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well-coordinated, organized and proactively managed, and in fulfillment of lease obligations.
• Meet with the property management team, tenants, vendors, contractors and senior management to review and provide support to resolve operational challenges and implement new initiatives.
• Responsible for all relevant tenant communications.
• Accountable for the Fire, Life, Health and Safety of operations within the building.
• Hold shared accountability for building a presentation to ensure the best-in-class image is upheld at all times at the complex.
• Provide assistance in the fulfillment of the maintenance and upkeep of ongoing resources and financial performance.
• Coordinate tenant/stakeholder meetings.
• Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant/owner relations.
• Lead and develop the property management staff.
• Accomplish organization goals by accepting ownership and exploring opportunities to add value to job accomplishments.
• Manage the inspection and audit process for services delivered.
• Manage and report non-conformances and critical incidents.

Skills: Tenant Relations, Tenant Service, Work Order Coordination, Emergency Coverage, Construction Liaison, Operational Support, Safety Compliance, Staff Leadership

• Provide exceptional customer service at all times to owners, prospects, and residents.
• Lead a portfolio inclusive of both single-family residential homes and small multi-family buildings (2-50 units) to meet company objectives and metrics.
• Systematically assess, organize, schedule, and execute tasks by leveraging proprietary technology and central teams.
• Work closely with the Resident Services, Property Services, and Leasing Services team to ensure all aspects of the portfolio are successfully managed and performing.
• Identify and take on escalated challenges.
• Create trust with owner clients and provide high-level asset management.
• Discuss and cross-sell Mynd real estate products.
• Enthusiastically participate in innovation by testing software, processes, and organizational changes and providing feedback.
• Oversee Onsite Managers, who live on the premises of any property with sixteen or more apartments and perform various tasks at the property.

Skills: Customer Service, Portfolio Management, Task Coordination, Cross-Team Collaboration, Issue Resolution, Asset Management, Product Promotion, Manager Oversight

• Develop and maintain strong relationships with property owners, tenants, vendors and contractors.
• Respond in a timely manner to tenants’ needs to meet lease obligations.
• Support senior management by preparing regular ownership reports, budgets and other reports.
• Successfully manage all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance and vendor compliance requirements.
• Lead the team into the new era of Smart Facilities Management with the aid of technologies.

Skills: Owner Relations, Tenant Support, Reporting Assistance, Administrative Management, Work Order Coordination, Vendor Compliance, Maintenance Oversight, Tech Integration

• Recommend and carry through the eviction process and approval by the main office.
• Collect and record rent and follow up on delinquencies.
• Assist in drawing up specifications and putting bids out to contractors on recommended work and approved by main office.
• Prepare and complete records and files and any other reports required for the property by the main office and/or state agency.
• Coordinate tenant move-ins and move-outs in a timely manner.
• Perform annual unit inspections or more frequent inspections, and assist the state agency or any other 3rd party with required inspections.
• Handle tenant complaints and follow up in a timely manner.
• Responsible for all clerical duties associated with this position.

Skills: Eviction Management, Rent Collection, Contractor Bidding, Records Administration, Move-In Coordination, Unit Inspection, Tenant Relations, Clerical Support

• Support the day-to-day management of a Retail portfolio, including tenant liaison, lease administration, occupancy issues, as well as general office administration duties.
• Establish positive relationships and provide prompt responses to tenants' requests.
• Accountable for the general administration of all leases to ensure compliance by the owner and the tenants.
• Monitor financial transactions relative to lease and contractual obligations.
• Prepare/compile reports, documents, presentation material, and minutes for meetings.
• Be in charge of General Property, Office and Administrative duties, including greeting clients, attending meetings, monthly reporting, and ad-hoc duties.

Skills: Tenant Liaison, Lease Administration, Occupancy Management, Office Administration, Financial Monitoring, Report Preparation, Client Support, Meeting Coordination

• Operate within the provisions of Seattle and Washington State Landlord Tenant law, Fair Housing law and the ADA.
• Maintain all tenant files per company standards.
• Provide professional customer service standards at all times.
• Resolve all tenant complaints in a timely and professional manner.
• Ensure adequate coverage of the premises through coordination with onsite staff, Portfolio Manager and the CRH office.
• Enforce rules and lease provisions.
• Follow up with appropriate disciplinary actions for rule violations.
• Complete annual and interim certifications within HUD timelines.

Skills: Legal Compliance, File Management, Customer Service, Complaint Resolution, Coverage Coordination, Lease Enforcement, Disciplinary Follow-Up, Certification Processing

• Oversee operations such as maintenance, vacancies, lease renewals, etc.
• Prepare and schedule property viewings, conduct property tours and interview prospective tenants.
• Address and resolve residents' questions, concerns, and complaints in a timely manner.
• Process applications, conduct credit checks, and negotiate contracts.
• Inspect property conditions and coordinate maintenance activities.
• Manage budgets, accounts, rent collections, and tenant notices.
• Create and distribute marketing materials to attract new tenants.
• Maintain organized and updated resident files and records.
• Report any problems or issues to the property manager.
• Work with Human Resources to oversee staffing, from talent acquisition, onboarding, performance management and employee engagement.
• Perform all other ad-hoc duties as needed by the Regional Property Manager.

Skills: Operations Oversight, Property Tours, Resident Relations, Application Processing, Maintenance Coordination, Budget Management, Marketing Support, File Organization

• Responsible for the management of the entrusted buildings.
• Communicate with the client, participate in meetings with the client, and report.
• Communicate with tenants, control of fulfilment of conditions of lease agreements, negotiation of extensions/conditions of lease agreements.
• Prepare budgets and monitor their compliance.
• Organize tenders for service suppliers and ensure a continuous high level of services.
• Responsible for implementation and compliance with Health and Safety rules and regulations, as well as Fire protection.
• Represent the building owner in negotiations with the state authorities.

Skills: Property Management, Client Communication, Tenant Relations, Lease Negotiation, Budget Monitoring, Supplier Tendering, Safety Compliance, Owner Representation

• Coordinate with maintenance for any work to be scheduled.
• Inspect the property on a regular basis and report all safety hazards, property damage, and needed repairs to maintenance personnel.
• Determine budget needs and resident compliance with regulations set forth by federal, state, and local agencies.
• Maintain professional communication with residents, applicants, and other representatives.
• Assist applicants by giving property tours, answering telephone calls, preparing application paperwork, and communicating leases and community policies.
• Assist in the collection of all monies due to the Community (rents, damages, late fees, etc.) and the preparation of receipts.

Skills: Maintenance Coordination, Property Inspection, Budget Assessment, Resident Communication, Leasing Support, Application Processing, Rent Collection, Compliance Monitoring

• Constantly updating knowledge of legislation relating to property management.
• Use knowledge of the law relating to property management to make recommendations to the client.
• Build and maintain client, tenant and customer relationships.
• Understand the principles of lease structure and be able to read a lease.
• Recognise opportunities for selling additional services to clients, including cross-selling.
• Apply legal principles of tenant applications for consent and the process to be followed.
• Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements.
• Understand and apply all JLL procedures relating to work activities.
• Use IT software such as Word, Excel, and databases.
• Work as part of a team, supporting other team members and recognising the work of others.
• Build and maintain relationships with other parts of the wider JLL team.

Skills: Legal Knowledge, Client Relations, Lease Interpretation, Service Selling, Consent Processing, Service Charge Management, IT Proficiency, Team Collaboration

• Manage multiple tasks concurrently within tight time frames.
• Ensure all compliance requirements are actioned.
• Oversee the delivery of best practice property management in accordance with the scope of services.
• Manage and analyse building outgoings and budgets.
• Be in charge of arrears management, communication and reporting to the client Asset Manager.
• Work closely with the Facilities Management team to ensure a comprehensive understanding of the maintenance requirements of the assets within the portfolio.

Skills: Task Management, Compliance Oversight, Property Management, Budget Analysis, Arrears Control, Client Reporting, FM Coordination, Outgoings Review

• Coordinate all construction work and its impact on the property.
• Review and approve all construction documents and specifications.
• Attend or designate an attendee to all construction meetings.
• Monitor construction project progress, including project close-out, finish dates, move-in dates, and budget close-out.
• Maintain a summary file to include bids, permits, Certificate of Occupancy, and correspondence.
• Maintain a full set of as-built building drawings and specifications.
• Set up and close out the Job Cost process.

Skills: Construction Coordination, Document Review, Meeting Attendance, Project Monitoring, File Management, As-Built Maintenance, Job Costing, Budget Close-Out

• Contact for tenants for requests, work orders and to solve issues, maintain and distribute tenant access cards.
• Ensure requests by maintenance staff and/or vendors are responded to in a timely manner.
• Assist in the preparation and other necessary management reports.
• Assist in the coordination of service contracts and projects throughout the portfolio.
• Coordinate all vendor preventive maintenance services for the building and tenants.
• Assist with building inspections to guarantee that building services are at the highest level of quality standards.
• Monitor AR reports and follow up with correspondence in accordance with the AR policy and procedure.

Skills: Tenant Support, Work Order Coordination, Report Preparation, Contract Coordination, Maintenance Scheduling, Building Inspection, AR Monitoring, Vendor Management

• Understand Corporate’s requirements on all aspects, i.e, EH&S, Sustainability, Risk Management, Operation, etc and ensure that the assets adhere to these requirements and policies.
• Keep updated on the regulatory requirements and ensure that the assets are operating in accordance with the legislative requirements.
• Contract administrator and oversees the day-to-day operation of soft services, i.e, housekeeping, security, landscaping, waste management, pest control, etc.
• Understand and have good knowledge of the M&E systems within the asset and with the Building Manager, ensure that the systems are operated within the design efficiencies and smoothly.
• Troubleshoot, attend to complaints and derive targets.
• Assist the Senior Property Manager/Property Manager in developing operational budget, annual business plan, asset review report, etc, to demonstrate the performance of the asset.
• Assist the Senior Property Manager/Property Manager in development strategies, plans, and training schedules for the operation team.
• Ensure that the team is competent for the job scope and to achieve the targets and expectations set by the Group Functions.
• Assist the Senior Property Manager/Property Manager to work in partnership with relevant Group Functions in implementing any new policies and/or requirements for the assets.
• Assist the assets in implementing these requirements and ensure that the requirements are implemented effectively and provide feedback to the Group Functions on the pros and cons, and make any adjustments to suit the operation teams.

Skills: Corporate Compliance, Regulatory Knowledge, Contract Administration, M&E Systems Management, Issue Resolution, Budget Support, Team Development, Policy Implementation

• Ensure that all local facilities are structurally sound, operationally efficient, well well-maintained.
• Successfully interact and build relationships with the Commercial Tenants and Residential Residents of facilities, along with Contractors, Architects, City Officials, Office Staff, and the General Public, all the while upholding the reputation and integrity of the company.
• Manage the day-to-day operations of the local property portfolio, including multiple downtown mixed-use buildings containing apartment and condominium residential, along with commercial office and retail tenants.
• Ensure all buildings adhere to local municipal codes, and oversee all compliance activity.
• Perform and document inspections, including but not limited to move-out, compliance, roof, housekeeping, tenant complaints, maintenance issues, appraiser assistance, liability exposure inspections, and parking lots.
• Manage and schedule both routine preventative maintenance of building systems and emergency maintenance.
• Manage all maintenance, repair and service contracts from obtaining quotes, negotiation, hiring, overseeing and maintaining communications to ensure contracted tasks are completed efficiently and correctly.
• Maintain files of warranties, records, licenses, inspections, service agreements, and contracts.
• Oversee all building and grounds maintenance activities.
• Perform some routine maintenance on facilities and make repairs.
• Maintain utility (sub meter accounts) monthly, pull billing, and compare to the month prior to look for any issues.

Skills: Facility Maintenance, Tenant Relations, Operations Management, Code Compliance, Property Inspection, Maintenance Scheduling, Contract Management, Record Keeping

• Ensure the smooth running of the community in a fast-paced environment.
• Oversee all operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Provide superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
• Complete lease/renewal paperwork to ensure completion to completion to company standards.
• Track and evaluate advertising and all client traffic.
• Develop, mentor, lead, and manage a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
• Drive revenues with a thorough understanding and analysis of competition and the development of creative marketing programs.
• Responsible for leading by example.
• Instill, maintain and model the Cushman and Wakefield mission to be the best national management company.
• Supervise day-to-day operations of the entire on-site team, ensuring that all Cushman and Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching the team.
• Maintain residents’ files in accordance with the company’s standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of the overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors, prospects, residents and team members.

Skills: Community Management, Operations Oversight, Customer Service, Lease Administration, Team Leadership, Marketing Strategy, Budget Management, Vendor Relations

• Develop the annual budgets for the properties comprising the assigned portfolio, and oversee attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Controller, client/owner, and others to address and resolve gaps in the financial performance of the portfolio.
• Ensure that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Provide leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.
• Oversee the appropriate and adequate staffing at each community and supervise the acquisition, development, and management of community team members.
• Promote client satisfaction and retention through timely reporting and ongoing communication about the performance of the properties, and respond quickly and with urgency to client/owner concerns, questions, issues, and requests.
• Review, analyze, and interpret market data to identify emerging trends that may impact the performance of the portfolio.
• Work with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
• Ensure that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through routine site and safety inspections, and communicate concerns and requests for capital to provide for the physical upkeep of each property in the portfolio.
• Coordinate work activities and services from vendors, consultants, and other contractors by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and the company project team members.
• Complete various human resources, financial, administrative, and other reports and analyses.

Skills: Budget Development, Financial Analysis, Team Leadership, Staffing Oversight, Client Relations, Market Analysis, Property Inspection, Vendor Coordination

• Drive asset net profit by maximising all revenue opportunities and accurate forecasting on a monthly basis.
• Prepare and manage the annual operational and capital expenditure budgets.
• Ensure all rent reviews are undertaken in accordance with the requirements of the lease.
• Prepare lease approval forms and corresponding lease set-up documentation for all new Leases, licenses, renewals and short-term occupancies.
• Take responsibility for 100% accuracy with lease set up, including tenancy schedule, lease abstract and tenancy charges.
• Ensure harmonious relationships with key site contacts and tenant representatives.

Skills: Revenue Maximization, Budget Management, Rent Review, Lease Documentation, Lease Accuracy, Tenancy Administration, Stakeholder Relations, Forecasting

• Receive and process applications, including reference checks and national database checks.
• Responsible for condition reports and recording thereof.
• Enter invoices, send accounts, and quotes to landlords.
• Accountable for maximizing owners' income through maintenance plans, lease renewals, and rent increase processes.
• Complete documentation, including agency agreements, tenancy agreements and rental bond documents.
• Organise property repairs and maintenance, including property condition reports.
• Provide advice to property owners and tenants on preventative and planned maintenance.
• Assess and process tenancy applications.

Skills: Application Processing, Condition Reporting, Invoice Entry, Income Maximization, Documentation Management, Maintenance Coordination, Advisory Support, Tenant Assessment

• Prepare, respond and advise on all community aspects, including market, physical condition, policies, procedures and onsite emergencies.
• Deliver legal and resident notices and file evictions in compliance with current policy and local ordinances.
• Assist with planning and leading the team in executing successful annual Turnover processes.
• Manage all resident accounts and utility billing, coordinate accounts receivable, and maintain regular auditing and documentation.
• Ensure move-in, room assignments, transfer and move-out processes are executed efficiently and successfully.

Skills: Community Oversight, Emergency Response, Notice Delivery, Eviction Processing, Turnover Coordination, Account Management, Billing Administration, Move-In Management

• Lead and manage a team of Senior Property Officers, Property Officers and Technicians in the day-to-day estate management operations.
• Responsible for all estate management matters for the Division in charge.
• Attend all aspects of estate matters, such as routine building maintenance works, cyclical maintenance works, improvement works, conservancy and horticulture, use and control of the common property, etc.
• Assist other departments in all related estate matters, including arrears management, etc.
• Attend division-level budgeting, preparation of Tenders/Quotations, and evaluation of Tenders/Quotations for estate-related works.
• Handle, prepare paper documentation and reports related to daily estate management operations.
• Verify admin and paper documentation prepared by Property Officers (team).
• Manage and handle all contractors.
• Liaise with all external authorities in estate matters relating to the division.
• Attend related meetings as tasked coordinate among divisional managers on works/projects.
• Attend to feedback/requests from residents and other authorities.

Skills: Team Leadership, Estate Management, Maintenance Oversight, Arrears Support, Tender Preparation, Documentation Review, Contractor Management, Stakeholder Liaison

• Lead the Property Management (PM) team to provide a best-in-class customer-focused environment throughout the property, including but not limited to the lobby and common spaces.
• Manage customer relationships, including executive relations, lease renewals, hospitality, and traditional operations management, while understanding customer business needs and leveraging the platform to solve their real estate challenges.
• Responsible for overseeing account management for prospective customers (asset space deliverables, review lease proposals, buildouts and space tours).
• Oversee the implementation of ZO.
• Responsible for event programming focused on creating and maintaining a unique community atmosphere.
• Accountable for driving engagement through the Property Management organization.
• Manage a cross-functional team to ensure all corporate objectives, policies and standards are met.
• Develop team members through mentoring.
• Identify growth potential and set objectives to achieve career advancement.

Skills: Customer Focus, Relationship Management, Account Oversight, Hospitality Service, Event Programming, Team Leadership, Cross-Functional Coordination, Talent Development

• Excellent verbal and written communication skills (English).
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must have a team player with excellent leadership skills.
• Ability to work independently, prioritize duties, manage time efficiently, and multitask.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Proficient with Yardi or similar property management software.

Qualifications: BA in Business Administration with 3 years of Experience

• Commercial property management experience or assistant property management experience.
• Exceptional customer service skills.
• Excellent verbal and written skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Must have Yardi software experience.
• Able to be detail-oriented, organized, and reliable.
• Able to multitask, prioritize and meet deadlines.
• Able to professional, friendly attitude.
• Able to team oriented.

Qualifications: BA in Hospitality Management with 2 years of Experience

• Able to possess a winning attitude, outstanding customer service skills and a proven track record of success in sales.
• Property management experience or a minimum of five years Customer Service Manager experience from a customer-facing, sales-oriented position such as retail sales, hotel, car rental, restaurant, or call center.
• Proficient in Microsoft Office, Word, Excel, and Outlook.
• Experience using software programs.
• Communication and interpersonal skills.
• Must be able to work independently and as part of a small team.
• Excellent problem resolution skills, including the ability to use tact and diplomacy.

Qualifications: BS in Property & Facilities Management with 4 years of Experience

• Experience in New York City residential rental property management.
• Must have superior verbal and written communication skills and proven customer service experience.
• Must have a high-energy type of attitude to deal with the day-to-day tasks and be able to multitask under pressure and stressful situations.
• Must be extremely organized, consistent, and flexible and adaptable to change.
• Proven leadership and teamwork skills and attributes.
• Working knowledge of Microsoft Office and Windows environment.
• Experience with Yardi Voyager, AvidXchange, and ClickPay.

Qualifications: BS in Real Estate Management with 5 years of Experience

• Experience as a Property Manager.
• Experience managing over 200 market-rate residential units.
• Experience working in the Manhattan real estate market.
• Experience managing a Property Management team, including an Assistant Property Manager and Maintenance team.
• Experience creating budgets and conducting variance analysis.
• Excellent written and verbal communication.

Qualifications: BA in Urban Studies with 6 years of Experience

• Experience in commercial property management.
• Must have Texas Real Estate License.
• Strong interpersonal skills.
• Must have enhanced negotiation abilities.
• Proficient in computer programs, including Microsoft Office.
• Ability to work with minimal direction.
• Experience with various property management software.
• Able to work results-driven, disciplined, hard-working, with a focus on meeting deadlines and budgets.
• Able to work evenings and weekends.
• Able to present oneself in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.

Qualifications: BA in Public Administration with 4 years of Experience

• Must have CPM or RPA designation.
• Related commercial property management experience with a high level of administration and accounting.
• Must be fluently bilingual in English and French (written and verbal).
• Knowledge of operational procedures, general maintenance, construction, contract negotiation and accounting.
• Experience and confidence with variance analysis and financial review of operating statements.
• Strong in Microsoft Office applications.
• Experience in Yardi and Yardi Payscan.

Qualifications: BS in Finance with 6 years of Experience

• Experience in customer service, property management.
• Section 8 housing experience.
• Experience RealPage, Yardi, and ARGUS software application.
• Demonstrated experience in residential property management.
• Must maintain confidentiality.
• Ability to work under pressure, multitask, and meet deadlines.
• Must have knowledge of Federal, State and Local Policies.
• Excellent written, oral communication and presentation skills.
• Ability to manage effective teams and develop strategic solutions.
• Must be self-motivated and able to work independently with strong attention to detail.

Qualifications: BA in Communications with 4 years of Experience

• Previous experience as a Property Manager.
• Must hold a Certificate in Real Estate.
• Sound knowledge of the Residential Tenancies Act.
• Console Cloud experience.
• Able to work collaboratively within a team environment.
• Must have outstanding communication, negotiation, problem resolution and presentation skills.
• Exceptional time management with the ability to prioritise deadlines.

Qualifications: BS in Architecture with 3 years of Experience

• Must have RPA designation in progress.
• Must possess a Real Estate License where required by state law.
• Property management experience, preferably in commercial /Class A Office management.
• Must have intermediate to advanced MS 365 Word, Excel, and Outlook proficiencies.
• Angus and accounting software such as MRI, Yardi, or CTI preferred proficiencies.
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload.
• Exceptional oral and written communication skills.
• Strong customer service orientation.

Qualifications: BS in Finance with 4 years of Experience

• Insurance industry experience, including commercial property underwriting experience.
• Demonstrated effective communication, negotiation and interpersonal skills to be capable of dealing with all levels of CHUBB personnel as well as in dealing with agents, brokers and clients.
• Proven analytical skills necessary to judge the desirability of complex or unusual risks within the assigned specialised line.
• Proven record in insurance sales.
• Must have leadership and organisational skills through past management experience.
• Must be PC literate (Excel, Word, PowerPoint).

Qualifications: BS in Real Estate Management with 6 years of Experience

• Excellent team worker with a flexible approach to work.
• Must have an ARLA license/achieved the NFOPP Technical Award.
• Excellent IT skills, including Excel, PowerPoint, Word, etc.
• Ability to multitask.
• Able to adapt and a good team player.
• Must have a strong service ethic.
• Excellent written and communication skills.
• Ability to work effectively in a busy environment as part of a team.
• Strong organisational skills.
• Able to pay meticulous attention to detail.
• Able to happy to take the initiative.
• Able to be confident in dealing with clients.

Qualifications: BS in Construction Management with 2 years of Experience

• Basic computer and Internet knowledge.
• Expanded knowledge of Internet marketing.
• Intermediate knowledge of MS Word and Excel, proficiency with Outlook.
• Ability to operate and understand personal computer functions and company-utility software packages.
• Expensive experience with Microsoft software’s not limited to Outlook, Word, Excel, etc.
• Knowledgeable on Adobe Sign, Adobe DC, and Adobe Creative Cloud applications.
• Leadership skills and coaching ability.

Qualifications: BA in Communications with 3 years of Experience

• Experience in a property management/retail environment.
• Must have one of the following professional designations: Certified Facility Manager (CFM), Certified Property Manager (CPM), Facility Management Administrator (FMA), Real Property Administrator (RPA), Certified Shopping Center Manager (CSM), Accredited Shopping Center Manager (ASM).
• Ability to work independently with limited direction.
• Excellent accounting and business management skills.
• Excellent at planning and organizing.
• Strong negotiation skills.
• Exceptional people management skills.
• Ability to multitask and to prioritize in a fast-paced environment.
• Knowledge of building standards and requirements, coupled with sound technical knowledge.
• Strong analytical and problem-solving skills.

Qualifications: BA in Hospitality Management with 6 years of Experience

• CAM or related business experience, or more, depending on the community.
• Must have outstanding customer service, communication and interpersonal skills.
• Effective written and verbal communication skills.
• Advanced command of computer hardware/software, specifically, knowledge of Microsoft Windows, Word, Excel, PowerPoint Point and Outlook.
• Able to speak multiple languages, depending on the community’s needs.

Qualifications: BS in Architecture with 3 years of Experience

• Must have Software-Word, Excel, and PowerPoint proficiency.
• Able to supervise and staff development.
• Able to apply corporate accounting procedures.
• Must have association including Covenants, Conditions and Restrictions, Bylaws, Rules and Regulations.
• Superior communication and Collaboration abilities (with Board, General Manager, Staff, residents, guests, committees, general public).
• Leadership/conflict resolution skills.
• Reporting skills, including oral and written reporting and formal presentations.
• Able to project leadership, from vision to completion.
• Ability to manage multiple initiatives concurrently.
• General knowledge and management skills with property mechanical systems.

Qualifications: BA in Public Administration with 7 years of Experience

• Must have proven ability to build, lead, and serve on teams r.
• Must demonstrate strong marketing skills.
• Must have advanced mathematical skills and the ability to analyze and explain financial reports.
• Must have a strong working knowledge of the MS Office Suite to include MS Excel.
• Must have Onesite and Yieldstar knowledge or knowledge of similar programs.
• Must have strong time management skills and the ability to multitask.
• Must demonstrate support of Bell Core Values.
• Must demonstrate support of BAL strategic drivers.
• Must demonstrate ability to provide exceptional customer service.
• Must be able to clearly communicate both orally and in writing.
• Must be able to understand directives both orally and in writing.
• Must have superior interpersonal skills, ability to get along with diverse personalities, tactful, mature, and flexible.
• Must present a professional image.
• Must be resourceful and well organized.

Qualifications: BA in Business Administration with 4 years of Experience

• Ability to multitask and meet various deadlines.
• Exceptional scheduling and organizational skills.
• Computer literate, specifically MS Word, Excel (advanced level) and Outlook for Windows.
• Well-developed interpersonal and communication skills.
• Strong decision-maker with the ability to negotiate effectively.
• Must have the ability to climb stairs and ladders.
• Must have the ability to safely drive a golf cart.
• Must be flexible to work after-hours in emergency situations.
• Experience working with Project-Based (Section 8) HUD, Tax Credit (Section 42), and Bond subsidized housing programs.
• Knowledge of Yardi Residential.
• Knowledge of Initial and Interim Certifications and Mass Annual Recertifications.
• Experience as a Community Manager supervising subordinates, or strong skills as an Assistant Community Manager.
• Ability to manage finances and work within a budget.
• Personal appearance compatible with image of community, positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates.
• Demonstrated integrity on a personal as well as a professional level.
• Exceptional communication skills.
• Able to be attentive to details.
• Team player with a strong work ethic and ability to interact with a variety of people and personality types.
• Ability to solve problems involving residents, personnel, finances, equipment failure, and emergency situations while remaining calm, rational, and professional.
• Ability and willingness to substitute for any position from the Regional.
• Must be goal-oriented.

Qualifications: BS in Property & Facilities Management with 5 years of Experience

• Property management experience.
• Ability to read, write, understand, and communicate in English.
• Ability to use a personal computer and have working knowledge of email, Microsoft Word, Excel, and Onesite or other types of on-site accounting software.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key, and key track system.
• Excellent customer service and interpersonal skills, ability to relate to others.
• Professional verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to perform basic mathematical and accounting functions.
• Ability to read and comprehend reports.
• Ability to comprehend federal fair housing laws and any applicable local housing provisions.
• Ability to multitask, make quick and effective decisions.
• Ability to analyze and resolve problems.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to close a sale, set and meet goals.
• Ability to consistently meet deadlines.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality, drive an automobile.

Qualifications: BA in Hospitality Management with 2 years of Experience

• Thorough knowledge of all HVAC, physical plant systems and operations, and ability to interact with vendors, contractors and tenants regarding the same.
• Ability to familiarize with energy management systems.
• Ability to coordinate various construction build-outs.
• Excellent verbal and written communication skills.
• Strong customer service skills in communication with tenants.
• Strong planning, scheduling and negotiating skills.
• Must be able to work with minimal supervision and manage.
• Ability to interface with other team members toward the completion of projects.
• Must have good organizational skills.

Qualifications: BA in Business Administration with 4 years of Experience

• Experience in commercial real estate.
• Comfortable reviewing and negotiating complex leasing contracts.
• Must have a data-driven analytical mindset, strong Excel skills.
• Able to hustle, not stopping after 20 obstacles a day.
• Excellent spoken and written English.
• Must be passionate about new technologies and ride-sharing.

Qualifications: BS in Real Estate Management with 3 years of Experience

• Experiences in Property Management.
• Proven track record in managing multiple projects preferred in managing the strata office/mall building.
• Extensive exposure to Property Management operations in Jakarta and through project assignments.
• Proven experience in project budgeting, contract negotiations and scheduling.
• Knowledge of property management and best practices.
• Ability to work effectively under pressure.
• Must be a strong individual contributor and team player with a “can-do” attitude.

Qualifications: BS in Finance with 6 years of Experience

• Experience in a similar property role.
• Must hold a valid and current Agent's Representative/Certificate of Registration.
• Possess competent skills in utilising the MS Office Suite.
• Must hold strong analytical skills in conjunction with high attention to detail.
• Possess strong organisational skills with the ability to juggle multiple priorities.
• Must have a confident communicator with a demonstrated ability to engage within a team.
• Able to look for opportunities to contribute, innovate and add value.
• Demonstrated initiative and a proven ability to work autonomously.
• Able to coordinate business submissions and reports.

Qualifications: BA in Communications with 3 years of Experience

• Experience within the property industry.
• Highly proficient in the Microsoft Office suite, particularly Excel.
• Ability to build rapport and generate trust with clients.
• Excellent communication and presentation skills.
• Strong customer service skills.
• Ability to work weekends.

Qualifications: BA in Business Administration with 2 years of Experience

• Knowledge of in KSA property market.
• Technical knowledge, Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
• Strong Communication Skills.
• Good interpersonal and communication skills for both written and oral presentations.
• Must have good financial skills.
• Lease negotiation skills.

Qualifications: BA in Public Administration with 3 years of Experience

• Experience in property management/lease administration or in a similar position in real estate.
• Strong organizational and planning skills.
• Strong interpersonal/communication skills with the ability to work effectively at all levels of the organization (internally and externally).
• Extensive knowledge of the Microsoft Office Suite and ability to learn how to use housing software (Infosite).
• Ability to understand several different legal and operational structures (experience in Finance).
• Must have oral and written bilingualism (French and English).
• Able to cooperate, attitude, autonomy, and the ability to facilitate.

Qualifications: BA in Hospitality Management with 4 years of Experience

• Rent-stabilized multi-family housing property management experience.
• Must have property management experience.
• Knowledge, understanding and compliance with applicable Federal, State and local laws, particularly rent stabilization laws.
• Ability to motivated self-starter with strong multi-tasking and organizational skills.
• Ability to thrive and lead a team in an entrepreneurial environment.
• Experience with on-site community renovation work.
• Proficient with Microsoft Word and Excel.
• Comprehensive knowledge of industry software systems, preferably Yardi Voyager.
• Must have superior communication (written and verbal), negotiation and presentation skills with all levels of management internally and externally.

Qualifications: BA in Business Administration with 5 years of Experience

• Must have a Current Certificate/Registration in Real Estate.
• Property Management experience.
• Ability to manage a first-class portfolio and show clients care about them and their property.
• Superior communication skills.
• Must have immaculate presentation.
• Great sense of humour.

Qualifications: BA in Communications with 2 years of Experience

• Excellent customer service and client focus.
• Background in the rural sector.
• Proficient in written and verbal communication skills.
• Ability to make sound decisions and solve problems.
• Ability to manage conflict.
• Ability to work with different stakeholders and build strong working relationships with all styles.
• Proficient with computer systems and database management.
• Able to pay attention to detail and a high level of accuracy.
• Able to organisation and time management skills.
• Able to proactive team player.
• Must be financially literate.

Qualifications: BA in Public Administration with 3 years of Experience

• Exceptional organizational skills and verbal and written communication skills.
• Ability to work in a fast-paced environment, manage multiple projects simultaneously, multitask effectively and efficiently with an attention to detail.
• Able to pay acute attention to detail and accuracy with a high standard of excellence.
• Exemplary leadership and problem-solving skills.
• Working knowledge of lease administration with the ability to accurately interpret terms and conditions of leases.
• Strong proficiency with Property Management/Accounting Software, Excel and other Windows applications.
• In-depth knowledge of financial planning, budgeting and operational performance.
• Must have RPA or CPM, or be in the process of working toward certification.
• Demonstrated track record of academic success, extracurricular involvement and leadership.
• Self-motivated with a strong work ethic, follow-through and accountability for results.
• Willingness to learn and take on any new task or challenge.
• Ability to work in an entrepreneurial environment and balance changing priorities with the ability to interface with personnel at all levels.

Qualifications: BA in Business Administration with 6 years of Experience

• Experience as an assistant property manager/property manager, preferably in the facilities management or property management field.
• Able to comprehend lease/purchase agreement language.
• Knowledge and understanding of building components, systems and mechanics.
• Effective communication skills to motivate teammates, delegate tasks, and present proposals to clients with competence and confidence.
• Able to demonstrate fortitude to juggle competing priorities in a fast-paced environment.
• Ability to multitask with a sense of urgency while still maintaining strong attention to detail and accuracy.
• Must be a self-starter with strong leadership abilities and a desire to drive excellence and meet high standards.
• Must have superior interpersonal skills with the ability to interface with a variety of personalities with professionalism.
• Proven track record of providing excellent internal and external customer service.
• Must thrive in a fast-paced environment and have a strong commitment to team support.
• Ability to help create, develop, and implement process improvements.
• Must be proficient in MS Office, G Suite, and Adobe.
• Working knowledge of Pro-Lease Software or similar lease management software.

Qualifications: BS in Property & Facilities Management with 4 years of Experience

• Able to provide courteous, efficient handling of resident requests and complaints.
• Able to maintain a professional appearance and attitude always.
• Able to seek educational opportunities and self-improvement for personal growth and development.
• Ability to work 40 hours a week, 52 weeks of the year, as well as overtime.
• Outstanding communication skills, both verbal and written.
• Team-oriented with the ability to work independently on occasion.
• Must have basic sales skills.
• Strong customer service orientation.
• Excellent negotiation and problem-solving skills.
• Strong people skills and comfortable on phones.
• Able to organize well with the ability to prioritize and multitask.
• Demonstrated tact and diplomacy.

Qualifications: BA in Business Administration with 2 years of Experience

• Experience as a Property Manager with a Real Estate licence.
• Proficient with the standard terms of the General Tenancy Agreement.
• Knowledge of Console Cloud and InspectRealEstate.
• Experience in ADL forms.
• Excellent time-management and conflict resolution skills.
• Excellent written and oral communication skills.
• Ability to remain calm under pressure.
• Great presentation skills.
• Ability to work autonomously with minimal supervision.
• Able to be dedicated, self-driven, and a problem solver.
• Must have enjoyed the Real Estate Industry.
• Professional and diplomatic customer service skills.

Qualifications: BA in Public Administration with 3 years of Experience

• Able to coordinate special projects as requested by the Regional Property Manager.
• Able to competitive spirit.
• Must have high energy.
• Demonstrated leadership and strategic thinking skills.
• Must have supervisory experience.
• Able to warm, friendly, and service-oriented philosophy.
• Must have a high degree of flexibility and tolerance for change.
• Ability to train, develop, lead and mentor.
• Superior written and verbal communication skills.
• Must be computer literate.
• Able to organize and detail-oriented.
• Able to provide customer-driven, multitasking.
• Financial experience/experience working with a budget.
• On-site property management experience.
• Excellent oral and written communication skills.
• Experience in a supervisory role and managing staff.
• Experience in writing and maintaining budgets.
• Proficient in Yardi property management software or other similar property management software.
• General office, bookkeeping and sales skills.
• Must be computer literate, including Microsoft Office Suite.

Qualifications: BS in Construction Management with 5 years of Experience

• Exquisite presentation and negotiation skills.
• Able and willing to work both evenings and weekends.
• Must enjoy meeting people and take pride in providing excellent customer service.
• Excellent computer skills, including Microsoft Office.
• Must have an Oklahoma real estate license (or willingness to obtain one).

Qualifications: BA in Communications with 1 year of Experience

• Multi-family property management experience.
• Experience leading and managing sales and leasing efforts.
• Excellent communication skills.
• Must have an unmatched dedication to customer service.
• Software knowledge with RealPage/One-Site.

Qualifications: BS in Real Estate Management with 3 years of Experience

• Understanding of the property management process with a proven background in property management and customer service.
• Able to maintain Qube (Aspasia) with all notes and documentation.
• Professional approach and appearance.
• Ability to work on own initiative.
• Strong relationship-building and problem-solving skills.

Qualifications: BS in Construction Management with 2 years of Experience

• Property management experience or an accounting background with substantial exposure to property management.
• Self-driven, self-sufficient, motivated, and able to complete projects.
• Experience with large national or health care-related tenants.
• Must have a high level of attention to detail and accuracy, and the ability to make effective decisions and solve problems.
• Strong analytical skills and ability to interpret data and develop effective models.
• Strong understanding of the MS Office Suite.
• Advanced proficiency in Excel, Argus and Asana.
• Experience utilizing Yardi.
• Must have CPM or related designation.

Qualifications: BA in Hospitality Management with 6 years of Experience

• Able to manage physical properties in the assigned region and influence the performance of properties to achieve the lowest efficient operating expense level.
• Able to ensure properties are operating in a code-compliant, safe, functional and cost-effective manner.
• Able to manage vendors and contractors.
• Able to prepare annual operating budget and capital/expense project plan for property.
• Able to maintain relationships with existing end users, the regional management hierarchy and market operations managers (MOMs).
• Able to communicate with line of business heads for assigned buildings.
• Able to visit each facility.
• Able to implement building-unique facility strategic plans.
• Able to execute a facility's churn process (including new hires) for up to 10 people.
• Able to oversee property-related projects, up to $200k in value, including reconfigurations and consolidations.
• Able to ensure projects are on budget, on time and completed with minimal disruption to end users.

Qualifications: BA in Business Administration with 4 years of Experience

• Property management experience.
• Able to prepare and manage budgets.
• Able to attract new tenants through advertising, property viewings, and encouraging referrals.
• Proficient in Microsoft Office and property management software.
• Understanding of marketing and accounting principles.
• Strong Organizational and time management skills.
• Excellent communication and negotiation skills.
• Great exceptional service skills.

Qualifications: BA in Communications with 3 years of Experience

• Relevant Commercial Real Estate Property Management experience.
• Must have a Kansas and Missouri Real Estate License.
• Exceptional customer service and communication skills.
• Experience in property, facilities, and repair or maintenance service operations management.
• Ability to prioritize and multitask to meet all deadlines.
• Knowledge of federal, state, and local laws pertaining to property management.
• Excellent organizational skills, project management and sharp attention to detail.
• Ability to prioritize workflow and organize diverse material.
• Must have the capacity to handle multiple, competing and changing priorities.
• Ability to perform effectively without supervision and within established timelines.
• Ability to interact and communicate effectively, and provide exceptional service, both internally and externally, at all times.
• Proficient in computer skills, including Microsoft Office.
• Able to display adaptability in learning the use of company-specific software and display comprehension of fundamental computer practices, including database management.
• Exhibit exemplary customer service skills with external customers, vendors, visitors, co-workers, and management staff.
• Excellent written and verbal communication skills.
• Able to exercise confidentiality concerning business affairs.
• Willingness to learn, problem solve and support the team.

Qualifications: BA in Hospitality Management with 6 years of Experience

• Demonstrated experience in Residential Property Management.
• Excellent written and verbal communication skills to effectively communicate with residents, employees, peers, vendors, owners, etc. and to assist with efficient operations.
• Able to demonstrate bilingual abilities (written and verbal), based on the specific needs of the property.
• Computer software experience to include MS Word, MS Excel, MS Outlook, and property management software programs.
• Basic understanding of Landlord/Tenant laws and application, familiarity with local Apartment Association Lease and Addendum, Fair Housing/ADA regulations and application, OSHA and EPA requirements for the property management industry.
• Ability to multitask and prioritize.

Qualifications: BA in Urban Studies with 1 year of Experience

• Excellent written and verbal communication skills, including the skills to deal tactfully and professionally with employees, senior management and vendors.
• Effective time management and the ability to work both independently and in a team environment.
• Strong organizational skills, ability to develop and maintain recordkeeping systems and procedures with a high level of accuracy and attention to detail.
• Self-motivation and effective project management skills.
• Ability to make administrative and procedural decisions with sound business discretion, good judgment, and problem-solving skills.
• Ability to multitask and adapt to shifting priorities, demands, and tight timelines.
• Excellent customer service skills.
• Ability to handle sensitive information with complete confidentiality and professionalism.
• Ability to read, understand, follow and enforce safety procedures and building regulations.
• Ability to climb a ladder.
• Ability to lift objects up to 50 pounds.
• Ability to be bilingual in Spanish and English.

Qualifications: BS in Architecture with 2 years of Experience

• Progressively responsible experience in property management of at least 200 units with demonstrated ability to deliver financial results.
• Must have CAM designation.
• Experience in budgeting, revenue enhancement and expense control.
• Strong track record of successful personnel management, including hiring, training and staff development.
• Excellent oral and written communication skills.
• Excellent organizational and time management skills.
• Strong interpersonal and consensus-building skills.
• Excellent training skills.
• Excellent computer skills, with emphasis on the Microsoft Office Suite, Word, and Excel.
• Experience with the Entrata software application.
• Ability to operate basic office equipment.
• Ability to lift up to twenty pounds.

Qualifications: BA in Hospitality Management with 5 years of Experience

• Real Estate qualification and Property Management experience.
• Able to provide a high level of customer service to valued clients.
• Must have outstanding, polished and professional communication skills.
• Demonstrated initiative and a can-do attitude with a smile.
• Must have certifications for this position include Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (CAM), or Certified Property Manager (IREM).
• Must have skills for this position include fair housing laws, Microsoft Office, and leadership/supervisory skills.
• Must have skills for this position include affordable housing programs at select properties, One-Site, landlord/tenant knowledge, and YieldStar.

Qualifications: BA in Public Administration with 4 years of Experience

• Must have industrial asset experience.
• Knowledge of building services and real estate market activities, developments and trends.
• Ability to interpret leases, licences, and similar legal documents.
• Property management, mechanical trade, or building service experience.
• Must have personal computer skills.
• Able to familiarize with blueprints and site plans.
• Working knowledge of mechanical and electrical systems, building construction and maintenance.
• Experience in multifamily property management, along with supervisory experience, or an equivalent combination of experience and education.

Qualifications: BS in Construction Management with 5 years of Experience

• Full-time experience in Property Management.
• Strong leadership skills and the ability to boost employee morale.
• Strong computer program knowledge, such as MS Office Suite, as well as RealPage OneSite.
• Must have organization skills and thorough interpersonal communication skills.
• Ability to successfully interact with people.
• Good organizational, verbal skills.
• Strong customer service/satisfaction philosophy.
• Proficient in sales, Yardi skills.
• Must have a professional image.

Qualifications: BS in Property & Facilities Management with 4 years of Experience

• Professional approach to customer service.
• Excellent organisational skills.
• Excellent telephone manner.
• Strong time management skills.
• Ability to problem solve.
• Must have outstanding attention to detail.
• Must have CPM and/or RPA designation.
• Property management experience, preferably in commercial management.
• Ability to work well with a variety of different individuals, both inside and outside of the company.
• Experience in property management or hospitality management, or equivalent.
• Sound judgement, attention to detail, and decision-making skills.
• Strong work ethic and commitment to excellence.
• Ability to read, write, speak, and comprehend English.

Qualifications: BS in Real Estate Management with 5 years of Experience

• Residential Property Management experience.
• Must have PropertyMark Level 3 Technical Award in Residential Lettings and Property Management (NFoPP).
• Good understanding of London’s residential property market.
• Must have high IT literacy, preferably with experience on Qube/Aspasia.
• Sound understanding of leases and licences.
• Knowledge of estate asset management databases.

Qualifications: BA in Communications with 3 years of Experience

• Proven track record in a similar role.
• Must have IRPM Qualification (or currently studying toward one).
• Ability to manage own diary.
• Experience in property management.
• Exceptional customer service skills.
• Strong Microsoft Excel skills.
• Excellent organization skills, with a strong emphasis on attention to detail.

Qualifications: BA in Public Administration with 2 years of Experience