OPERATIONS EXECUTIVE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 12, 2025 - The Operations Executive has a strong aptitude for process improvement and people management, demonstrating exceptional organizational and time management skills in fast-paced environments. This role requires a proven ability to manage multiple tasks and projects simultaneously while maintaining high standards and delivering results efficiently. The operations executive is also adept at simplifying complex concepts and leveraging analytical tools like MS Office, Jira, Zendesk, and Power BI, with valuable expertise in the digital payment domain.

Essential Hard and Soft Skills for a Standout Operations Executive Resume
  • Process Management
  • Data Analysis
  • Project Management
  • Digital Payment Systems
  • MS Office/Excel
  • Jira
  • Zendesk
  • Power BI
  • Budget Management
  • Performance Metrics
  • Time Management
  • Problem Solving
  • Communication
  • Team Collaboration
  • Adaptability
  • Attention to Detail
  • Leadership
  • Critical Thinking
  • Accountability
  • Multitasking

Summary of Operations Executive Knowledge and Qualifications on Resume

1. BA in Business Administration with 2 years of Experience

  • Market Research experience covering Field Work or Vendor Management or Quality Checks
  • Understands technology and can use it in different circumstances
  • Developing management skills in supporting a cohesive team environment
  • Attention to detail and accuracy (oversees the production and delivery of quality outputs at all times)
  • Able to coordinate on several projects at a time/multitask
  • Efficient with MS Excel
  • Understand the operational metrics as well as survey data
  • Familiarity with digital marketing/outreach
  • Excellent customer service skills
  • Strong negotiation and collection skills.
  • Fluency (verbal and written) in English and local language

2. BA in Economics with 3 years of Experience

  • Experience from MIS/Operations/KPO/BPO background
  • Experience in US back office Operations
  • Should have advanced Excel skills and MIS knowledge
  • Proven experience in Data Management
  • Experience in troubleshooting web-based systems/applications, experience in diagnosing the system logs
  • Hands-on experience in advanced excel
  • Be able to handle multiple responsibilities
  • Strong leadership, communication, and interpersonal skills
  • Results-oriented personality who thrives working in a dynamic environment
  • Understand the operational metrics as well as survey data
  • Process-focused with an understanding of end-to-end business processes and their financial impacts

3. BA in Operations Management with 1 year of Experience

  • Previous experience or internships in an operational or customer-facing role
  • An interest in the global logistics and supply chain industry
  • A highly team-centric person who is motivated by delivering on team and client expectations
  • Proficient in Google Suite and Microsoft Office
  • Confident in managing, analysing, and interpreting data
  • Exceptional attention to detail and strong organisational skills to keep up with the fast-paced nature of the global trade industry
  • A hands-on, process-driven person with structured thinking and strong problem-solving skills
  • Confident communication, both written and verbal
  • Ability to understand and implement strong process and governance frameworks, keeping in mind both short-term and long-term objectives of the organization.
  • Experience and comfort with multi-tasking

4. BA in Supply Chain Management with 4 years of Experience

  • Experience working in fast-paced environments (e.g., tech companies or operations function in a startup)
  • Ability to handle multiple tasks with tight deadlines whilst ensuring the work undertaken remains at a high standard
  • Process-oriented with a strong sense of ownership and accountability
  • Able to grasp complex and detailed concepts/tooling easily and quickly, simplifying them where needed
  • Excellent time management skills with the ability to build strong cross-functional relationships and work collaboratively
  • Process driven – understand processes intuitively, are highly organized, and are constantly on the lookout to improve the way you work, you love tweaking things
  • Communicate actions and intentions clearly - verbally as well as in a written form
  • Highly motivated and a strong team player who is not afraid of pitching in and getting their hands dirty
  • Strong aptitude for operations with a balance of process improvement and people management expertise
  • Ability to work in an accelerated environment with several projects simultaneously, in a dynamic and constantly evolving context
  • Analytically strong and ability to manage/learn data using MS Office (Excel) or tools like Jira, Zendesk, Power BI, among others
  • Experience and knowledge in the digital payment domain
Relevant Information
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