Job Summary: 

• Responsible for the timely and accurate assessment of allocated New Business and Variations applications.
• Process applications under the "Ownership Model", which requires accountability of file management from allocation to final approval.
• Thoroughly review application information/documentation and obtain a clear understanding of customer needs and loan purpose to ensure customer satisfaction within service levels.
• Communicate professionally, clearly, and concisely with brokers and customers (and the Sales Team) both over the phone and in writing throughout the stages of the assessment process, including approvals, declines, and requests for further information in all communications.
• Package and submit deals requiring Lenders Mortgage Insurance (LMI).
• Liaise with Lenders Mortgage Insurance to obtain approval on proposed applications.
• Build and maintain strong relationships with Business Development Managers, Mortgage Specialists, customers, and brokers as per the 'Ownership Model Contact Agreement'.
• Review title searches for all deals before approval.
• Obtain approval from Risk and Mortgage Product where exceptions are required.
• Review the completed final approval with all supporting documents.
• Sign and instruct Solicitors to prepare mortgage documents.

Skills on Resume: 

• Application Assessment (Hard Skills)
• Document Verification (Hard Skills)
• Loan Analysis (Hard Skills)
• Professional Communication (Soft Skills)
• Stakeholder Coordination (Soft Skills)
• Lmi Packaging (Hard Skills)
• Risk Escalation (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Confirm scheduling information (time, location) with the Title or Escrow Company and internal Closing calendar when information is received.
• Verify the accuracy and consistency of documents by performing an audit of the file, checking for any discrepancies while preparing the closing package.
• Complete a minimum of fifty closing packages monthly.
• Fund the loan in compliance with investor guidelines, as well as meeting all at-closing conditions to assist investor delivery for the third-party sale of the loan.
• Review the Closing Disclosure for accuracy and completeness.
• Request a wire from the warehouse line.
• Forward the Closing Disclosure to the consumer, processor, and loan officer/assistant in one of the three approved delivery methods.
• Communicate with the title/escrow company before the consummation and/or during the signing.
• Authorize funding to Title/Escrow Agents.

Skills on Resume: 

• Document Verification (Hard Skills)
• Closing Preparation (Hard Skills)
• Loan Funding (Hard Skills)
• Disclosure Review (Hard Skills)
• Wire Requests (Hard Skills)
• Clear Communication (Soft Skills)
• Escrow Coordination (Soft Skills)
• Time Management (Soft Skills)

Job Summary: 

• Develop and implement mortgage lending objectives, policies, and practices.
• Evaluate the loan portfolio and analyze developing trends.
• Review approved loans and delinquency reports to ensure the mortgage loan is being serviced efficiently and that policies and practices are being followed.
• Open consumer loans and cross-sell checking accounts to new customers.
• Work directly with secondary market lenders if a bridge, construction, or second mortgage loan is needed.
• Develop liaison with real estate agents, mortgage brokers, builders, etc., to solicit new business or better service existing businesses.
• Maintain contact with other lending institutions to remain informed of trends in the field.
• Keep informed of short and long-term regional and national market conditions, lending trends, tax implications, and other factors influencing profitable performance.

Skills on Resume: 

• Mortgage Strategy (Hard Skills)
• Portfolio Analysis (Hard Skills)
• Loan Review (Hard Skills)
• Loan Opening (Hard Skills)
• Market Coordination (Hard Skills)
• Relationship Building (Soft Skills)
• Trend Monitoring (Hard Skills)
• Market Awareness (Hard Skills)

Job Summary: 

• Manage and liaise with high-net-worth clients.
• Provide comprehensive mortgage advice.
• Assist the client with understanding the legal and financial paperwork.
• Evaluate credit history, tax information, and bank statements for financial status.
• Oversee negotiations with the aim of delivering the best option to the client.
• Meet and exceed targets set out by management.
• Proactively contact leads and seek out potential clients.
• Develop and maintain existing client relationships.
• Use mortgage sourcing software.
• Support the team by assisting with other ad hoc duties.

Skills on Resume: 

• Client Liaison (Soft Skills)
• Mortgage Advisory (Hard Skills)
• Financial Evaluation (Hard Skills)
• Negotiation Skills (Soft Skills)
• Target Achievement (Soft Skills)
• Lead Generation (Soft Skills)
• Client Relationships (Soft Skills)
• Team Support (Soft Skills)

Job Summary: 

• Assist post-closing with funding and stacking of loan files.
• Prepare closing documents to state, federal, and investor guidelines.
• Complete a quality control check prior to the preparation of closing documents.
• Contact the title company, loan processor, or mortgage lenders if additional items are needed for the preparation of closing documents.
• Complete closing checklist.
• Assist the Mortgage Department in meeting the monthly closing goal.
• Assist the Post Closing Department with funding requests, wires, shipping of closed loans, and investor pends.
• Assist the Mortgage Department in meeting the monthly closing goal.

Skills on Resume: 

• Document Preparation (Hard Skills)
• Quality Control (Hard Skills)
• Title Coordination (Soft Skills)
• Closing Checklist (Hard Skills)
• Funding Support (Hard Skills)
• Wire Processing (Hard Skills)
• Loan Shipping (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Work through existing leads, utilising an extensive in-house database as well as self-generating leads for new/historical customers.
• Build effective and long-term relationships with introducers and associated parties.
• Liaise with the customer base, undertaking in-depth fact-finding.
• Understand often complex customer needs and circumstances.
• Meet with clients face to face/virtually (telephone and video calls) to discuss requirements.
• Liaise and negotiate with lenders to secure funding for the customer.
• Utilise knowledge and expertise to provide advice and guidance.
• Deliver advice on portfolio management and investment strategies.
• Assure superb standards of service, assuring repeat business and recommendations.
• Work as part of a wider team in the achievement of business objectives and growth plans.

Skills on Resume: 

• Lead Generation (Soft Skills)
• Relationship Building (Soft Skills)
• Customer Fact-Finding (Soft Skills)
• Needs Analysis (Soft Skills)
• Client Meetings (Soft Skills)
• Lender Negotiation (Soft Skills)
• Financial Advisory (Hard Skills)
• Portfolio Guidance (Hard Skills)

Job Summary: 

• Complete the Closing Checklist Worksheet before entering data into bank LOS systems for closing.
• Prepare and disclose initial and corresponding Closing Disclosures.
• Demonstrate knowledge of Conventional and Government guidelines, policies, and procedures.
• Review and balance closing disclosures and advise on corrections.
• Review Lock Confirmation and Underwriter Approval to ensure the loan is closed in accordance with underwriting, state, and federal guidelines.
• Act as a correspondent between the title company and the loan officer.
• Review Title Policy, Tax Certs, Hazard Insurance, and Surveys for accuracy.
• Prioritize assignments and schedule workload to meet critical deadlines and manage a high volume of loan activity with a high degree of accuracy.
• Help with post-closing functions.

Skills on Resume: 

• Closing Checklist (Hard Skills)
• Disclosure Preparation (Hard Skills)
• Guideline Knowledge (Hard Skills)
• Loan Compliance (Hard Skills)
• Title Coordination (Soft Skills)
• Document Accuracy (Hard Skills)
• Deadline Management (Soft Skills)
• Post-Closing Support (Hard Skills)

Job Summary: 

• Prospect, develop, and maintain relationships with potential new business referral partners such as realtors, builders, bank colleagues, and the community at large.
• Analyze applicants' financial status, credit, and other necessary information to determine the feasibility of granting loans.
• Answer applicant questions about the loan process via in-person meetings, phone, or email.
• Obtain and assemble information, including loan applicants' credit histories and other relevant financial information for the loan-granting process by communicating with the applicants.
• Ensure accuracy of loan application before sending applications to loan processors.
• Communicate different loan and credit options to applicants in the context of each customer’s individual situation.
• Engage in each branch office Sales Meeting to develop new business opportunities for SCMS and educate on new product offerings.
• Review final closing statements for accuracy and communicate closing statements with customers.
• Understand programs, guidelines, and processes to deliver professional experience.

Skills on Resume: 

• Relationship Development (Soft Skills)
• Financial Analysis (Hard Skills)
• Applicant Communication (Soft Skills)
• Information Gathering (Soft Skills)
• Application Accuracy (Hard Skills)
• Loan Options Advisory (Hard Skills)
• Sales Engagement (Soft Skills)
• Closing Review (Hard Skills)

Job Summary: 

• Take a large volume of inbound and/or outbound calls.
• Assist clients over the phone.
• Make outbound phone calls to clients.
• Sell and produce loans.
• Enter accurate information into the web-based application and verify that the information is correct.
• Meet production numbers and goals that change monthly.
• Maintain a pipeline of clients.
• Update all client files daily.
• Sign borrowers for both mortgage and consumer loans.

Skills on Resume: 

• Inbound/Outbound Calling (Soft Skills)
• Client Assistance (Soft Skills)
• Loan Sales (Hard Skills)
• Data Entry (Hard Skills)
• Goal Achievement (Soft Skills)
• Pipeline Management (Hard Skills)
• File Updating (Hard Skills)
• Loan Signing (Hard Skills)

Job Summary: 

• Responsible for processing loans from set-up to closing by verifying, assembling, and entering borrower information into the system.
• Verify that income and assets documentation are complete and compliant with established guidelines.
• Notate files to keep all necessary parties informed of the loan’s current status.
• Request third-party steps.
• Order any necessary documentation.
• Verify income documents and recalculate income to confirm figures are correct.
• Review appraisal against the title for accuracy of property description.
• Review the title and work with the title officer to clear judgments and liens.
• Verify real estate taxes are paid to date.
• Update aggregate escrows for both taxes and insurance.
• Verify hazard insurance is paid in full and adequately covers the loan amount.
• Work with the Post Closing department to resolve any funding issues.

Skills on Resume: 

• Loan Processing (Hard Skills)
• Document Verification (Hard Skills)
• Status Notation (Soft Skills)
• Third-Party Requests (Hard Skills)
• Income Calculation (Hard Skills)
• Appraisal Review (Hard Skills)
• Title Clearance (Hard Skills)
• Escrow Updates (Hard Skills)

Job Summary: 

• Motivate and lead Loan Processors to meet productivity and turn time goals.
• Train and manage Loan Processors to provide exceptional customer service.
• Partner with Origination, Underwriting, and Closing managers to drive an exceptional customer experience, meet timely metrics, and close customers timely and quality manner.
• Identify and resolve any operational inefficiencies.
• Work closely with business partners in all departments to lead, communicate, and execute necessary process enhancements, new initiatives, and internal and external changes.
• Ensure appropriate staffing to meet department needs.
• Recruit and hire top sales talent.
• Evaluate employee performance and plan for compensation actions in accordance with that performance.
• Provide developmental opportunities through the identification of internal and external training opportunities.
• Create opportunities for employee growth.
• Provide continuous coaching of technical skills and behaviors.

Skills on Resume: 

• Team Leadership (Soft Skills)
• Processor Training (Soft Skills)
• Cross-Functional Coordination (Soft Skills)
• Operational Improvement (Hard Skills)
• Process Execution (Hard Skills)
• Staffing Management (Soft Skills)
• Talent Recruitment (Soft Skills)
• Performance Evaluation (Soft Skills)

Job Summary: 

• Work in a fast-paced, target-driven environment, effectively managing own workload and efficiently contacting customers.
• Assess a customer’s finances through open and honest conversations.
• Have the confidence to question someone’s circumstances and take ownership of the decision of whether to lend.
• Educate customers about the process and influence them to progress through the details quickly.
• Evaluate the accuracy and authenticity of each customer’s details and documents.
• Manage multiple cases at any one time, often with conflicting deadlines.
• Ensure all activities comply with regulatory requirements and all company policies.
• Update systems accurately to allow others to understand actions taken or proposed.
• Communicate frequently, both verbally and in writing, with applicants, brokers, and other departments.
• Identify any potentially fraudulent activity and escalate any concerns to the team leader, the Financial Crime team, or the Compliance Department.

Skills on Resume: 

• Workload Management (Soft Skills)
• Financial Assessment (Hard Skills)
• Decision Ownership (Soft Skills)
• Customer Education (Soft Skills)
• Document Verification (Hard Skills)
• Case Management (Soft Skills)
• Regulatory Compliance (Hard Skills)
• System Updating (Hard Skills)