Michael Turner

Columbus, OH

(614) 555-2847

michael.turner.pro@gmail.com

linkedin.com/in/michaelturner

SUMMARY

Results-driven Logistics Project Manager with 2+ years of experience in supply chain coordination, warehouse operations, and transportation management within retail distribution environments. Proven record of achieving 18% process efficiency gains through data-driven workflow improvements. Expertise in KPI reporting and cross-functional coordination to optimize delivery performance, mitigate logistics costs, and drive measurable business outcomes.

SKILLS

Project Coordination

KPI Reporting & Analysis

Transportation Management

Warehouse Operations

ERP & WMS Systems

Continuous Improvement

EXPERIENCE

Logistics Project Manager

Midwest Distribution Group, Columbus, OH

June 2023 – Present

• Coordinate regional logistics initiatives across two distribution centers, improving on-time delivery performance to 97% through structured milestone tracking.
• Develop KPI dashboards and weekly reports that reduced shipment visibility gaps 22% within the first year.
• Collaborate with operations and IT teams to implement WMS enhancements, cutting order processing time by 16%.
• Monitor transportation vendor metrics, driving corrective actions that lowered premium freight expenses by $120K annually.

Logistics Analyst

Great Lakes Supply Co., Cleveland, OH

July 2021 – May 2023

• Analyzed freight data across 500+ monthly shipments, identifying routing improvements that decreased transit times 14%.
• Supported cross-functional project teams during ERP upgrade, achieving 99% data migration accuracy.
• Tracked inventory KPIs, improving stock accuracy from 94% to 98% within six months.

EDUCATION

Bachelor of Science in Supply Chain Management

Ohio State University, Columbus, OH

Danielle Brooks

Dallas, TX

(972) 555-3910

danielle.brooks.pm@gmail.com

linkedin.com/in/daniellebrooks

SUMMARY

Results-driven Logistics Project Manager with 5+ years of experience in distribution network optimization, third-party logistics management, and ERP implementation within consumer goods manufacturing. Proven record of achieving $750K annual cost savings through strategic freight optimization. Expertise in cross-functional leadership and process improvement to optimize supply chain performance, mitigate operational risk, and drive measurable business outcomes.

SKILLS

Project Lifecycle Management

3PL Vendor Management

Distribution Optimization

ERP Implementation

Cost Control Strategy

Risk Mitigation

EXPERIENCE

Logistics Project Manager

SunPeak Consumer Products, Dallas, TX

March 2021 – Present

• Lead multi-site distribution improvement initiatives impacting 4 regional DCs, increasing network throughput 21% within 12 months.
• Implement transportation optimization program that reduced freight spend 15%, resulting in $750K annual savings.
• Manage cross-functional ERP enhancement project with IT and Finance, achieving 98% system adoption within first quarter post-launch.
• Oversee vendor performance reviews for 3PL partners, raising service-level compliance to 99.2%.

Logistics Project Coordinator

Trinity Industrial Supply, Fort Worth, TX

August 2018 – February 2021

• Supported warehouse automation rollout across 2 facilities, cutting order cycle time 19%.
• Developed cost baseline models that improved budget forecast accuracy from 88% to 96%.
• Facilitated risk mitigation planning sessions, reducing project delays by 24% year-over-year.

EDUCATION

Bachelor of Business Administration, Operations Management

University of Texas at Arlington, Arlington, TX

Christopher Reynolds

Atlanta, GA

(404) 555-6284

chris.reynolds.exec@gmail.com

linkedin.com/in/christopherreynolds

PROFESSIONAL SUMMARY

Results-driven Logistics Project Manager with 12+ years of experience in global supply chain transformation, digital logistics strategy, and large-scale distribution optimization within industrial manufacturing. Proven record of achieving 32% network efficiency gains and delivering $4.2M cumulative cost reductions. Expertise in enterprise program governance and Lean Six Sigma methodologies to optimize end-to-end logistics operations, mitigate financial risk, and drive measurable business outcomes.

CORE SKILLS

Global Logistics Strategy

Enterprise Program Management

Lean Six Sigma

Digital Supply Chain Transformation

Capital Project Leadership

Risk & Compliance Governance

EXPERIENCE

Logistics Project Manager

Titan Industrial Manufacturing, Atlanta, GA

January 2018 – Present

• Direct enterprise-wide logistics transformation initiatives across 8 U.S. distribution centers, improving overall network productivity 32%.
• Spearhead SAP EWM deployment program with $6M capital scope, achieving 99% inventory accuracy post-implementation.
• Lead cross-functional teams of 25+ stakeholders, delivering projects on schedule 96% of the time across a five-year portfolio.
• Negotiate national carrier contracts that reduced annual freight expenditures by $1.8M while maintaining 98% service performance.

Logistics Program Manager

Southern Engineered Systems, Charlotte, NC

May 2013 – December 2017

• Managed $12M warehouse automation initiative, increasing throughput capacity 28% across two manufacturing sites.
• Implemented KPI governance framework that cut operational variance 23% within first year.
• Directed risk mitigation strategies across multimodal transportation network, lowering claims exposure 35% over three years.

EDUCATION

Master of Business Administration

Georgia State University, Atlanta, GA

Bachelor of Science in Industrial Engineering

North Carolina State University, Raleigh, NC

• Direct cross-functional logistics initiatives across enterprise operations, maintaining structured engagement with project managers and stakeholders to sustain alignment, execution discipline, and measurable delivery performance.
• Ensure adherence to approved project plans across concurrent implementations spanning multiple facilities, safeguarding timelines and reducing schedule deviations approximately 15% through proactive oversight and corrective coordination.
• Recommend optimal resource allocations across capital-intensive logistics programs, aligning staffing and budget capacity with scope requirements to protect cost controls and maintain targets within authorized limits.
• Collaborate with external vendors and strategic partners supporting regional projects, strengthening coordination frameworks that enhance service reliability and stabilize third-party performance across integrated supply networks.
• Define development objectives and implement process innovations within enterprise logistics environments, standardizing methodologies that elevate operational consistency and reinforce compliance with corporate governance requirements.
• Deliver complex initiatives within assigned budgets averaging multimillion-dollar investments, integrating scheduling, documentation governance, and regulatory adherence to mitigate risk exposure and ensure audit-ready financial accuracy.

Core Skills:

• Logistics Project Governance
• Capital Budget Oversight
• Cross-Functional Coordination
• Regulatory Compliance Management
• Resource Allocation Strategy
• Process Integration Planning

• Build and lead multidisciplinary design teams overseeing construction programs from concept through completion across multiple sites, ensuring delivery milestones align with corporate expansion objectives and operational readiness standards.
• Develop innovative facility designs that optimize operational performance across regional portfolios, generating measurable workflow efficiencies and strengthening long-term scalability of distribution and retail environments.
• Evaluate existing layouts across active locations to implement mid- and long-term improvements, increasing space utilization efficiency approximately 18% while supporting evolving business requirements.
• Negotiate with promoters alongside real estate representatives during site acquisition processes, aligning technical specifications with commercial terms to secure favorable build-out conditions and cost allocations.
• Advise real estate leadership by assessing feasibility of prospective sites and providing construction expertise during lease negotiations, mitigating risk exposure and strengthening capital planning decisions.
• Oversee end-to-end construction delivery by establishing project budgets, developing schedules, awarding general contractors, and conducting site inspections that safeguard scope, timeline adherence, and financial discipline.

Core Skills:

• Construction Program Leadership
• Site Feasibility Analysis
• Lease Negotiation Support
• Capital Budget Planning
• Contractor Oversight
• Facility Design Optimization

• Lead enterprise logistics projects and continuous improvement initiatives across inbound, outbound, inventory, and systems functions, strengthening service performance and elevating operational reliability across multi-site distribution networks.
• Analyze weekly KPI dashboards across third-party providers and implement targeted corrective actions, improving service-level attainment by 12% while reinforcing data-driven accountability standards.
• Serve as primary liaison for logistics service providers on project and operational matters, facilitating structured weekly and monthly governance reviews to align performance expectations and improvement roadmaps.
• Develop comprehensive project plans based on evolving business requirements, structuring cross-functional teams, defining performance metrics, and institutionalizing standardized reporting frameworks to enhance execution transparency.
• Direct daily third-party logistics operations while acting as supply chain process expert and key user for SAP and Guardian systems, advancing best practices and harmonizing workflows across sites.
• Administer internal control and audit activities related to inventory and service providers, resolving ad hoc operational issues promptly and safeguarding compliance with corporate governance and financial policies.

Core Skills:

• Third-Party Logistics Management
• Supply Chain Systems Governance
• KPI Performance Analysis
• Inventory Control Auditing
• Continuous Improvement Strategy
• Cross-Functional Project Planning

• Architect end-to-end delivery value chain and logistics solutions across Siemens DI China, strengthening competitive positioning and elevating customer experience through integrated operational service models.
• Lead RC-CN DI FIN LOG project implementations in collaboration with cross-functional stakeholders and external partners, ensuring coordinated execution across regional and global business units.
• Orchestrate deployment of forward-looking strategies, processes, and systems across Division and BU operations, accelerating business growth while standardizing execution frameworks throughout China operations.
• Optimize warehouse performance across DI China by driving continuous improvement initiatives, achieving productivity gains exceeding 15% through root cause analysis, VSM application, and digital enablement.
• Negotiate competitive service rates and lead warehouse contract governance with procurement, balancing cost, compliance, and service commitments to protect multimillion-dollar operational expenditures annually.
• Spearhead warehouse tenders, implementations, and process optimization programs across China and global networks, acting as WMS subject matter expert to enhance performance visibility and scalability.

Core Skills:

• End-To-End Value Chain
• Warehouse Operations Governance
• WMS Functional Expertise
• Logistics Cost Optimization
• Contract Negotiation Management
• Continuous Improvement Methodology

• Master emerging supply chain technologies and advanced analytics techniques, strengthening future-ready logistics capabilities and positioning the organization for scalable digital transformation across U.S. warehouse networks.
• Design enterprise data models and executive reporting frameworks that accelerate decision velocity and improve planning accuracy by 20% across logistics and distribution operations.
• Partner with cross-functional stakeholders to prioritize high-impact initiatives, planning and executing capital and continuous improvement projects that consistently achieve defined business objectives within approved funding thresholds.
• Lead SAP WM/EWM implementation workstreams across U.S. facilities, aligning system configuration with current and future operating models to standardize processes and enhance platform adoption enterprise-wide.
• Facilitate workshops with business process owners to translate operational requirements into technical specifications, establish comprehensive test plans, and deliver role-based training supporting successful rollouts and hyper-care stabilization.
• Integrate EWM with legacy platforms, data lake architecture, and third-party applications while collaborating with global Center of Excellence teams to resolve root causes and sustain system performance above 98% availability.

Core Skills:

• SAP EWM Implementation
• Enterprise Data Modeling
• Warehouse Systems Integration
• Capital Project Execution
• Business Process Optimization
• Root Cause Analysis

• Conduct quantitative preliminary analyses and lead logistics outsourcing implementations across enterprise operations, enabling informed sourcing decisions and structured transitions to third-party service models.
• Establish competitive infrastructure by defining KPI frameworks and performance dashboards, increasing service visibility and sustaining customer satisfaction levels above 95% across distribution networks.
• Collaborate with IT to define functional requirements for ERP and WMS platforms, ensuring system capabilities align with operational workflows and long-term scalability objectives.
• Determine optimal make-or-buy strategies through cost-benefit evaluation and partner alignment, reducing total logistics expenditure by approximately 10% while preserving service continuity.
• Oversee internal and outsourced transportation and warehousing services, coordinating multi-site activities to maintain schedule adherence and operational performance against contractual commitments.
• Own end-to-end project delivery by managing interdependencies, tracking milestones, and presenting executive reports that ensure deadline compliance and transparent governance across cross-functional teams.

Core Skills:

• Logistics Outsourcing Strategy
• ERP WMS Integration
• Transportation Management
• KPI Performance Reporting
• Make Or Buy Analysis
• Project Governance Execution

• Execute assigned supply chain projects across cross-functional environments, ensuring structured delivery against defined scope, timelines, and enterprise performance expectations.
• Design comprehensive project methodologies and engagement approaches, establishing standardized frameworks that strengthen analytical rigor and execution consistency across diverse initiatives.
• Evaluate multi-scenario supply data models to recommend optimal alternatives, enabling cost-effective decisions and improving forecast accuracy by approximately 15% across planning cycles.
• Formulate end-to-end solutions by holistically assessing upstream and downstream interdependencies, guiding analytical development to enhance operational alignment throughout the value chain.
• Govern stakeholder relationships across business functions, defining communication channels and organizing structured forums that elevate transparency and sustain executive-level alignment.
• Facilitate continuous improvement programs across supply chain portfolios and deliver structured updates to senior leadership, reinforcing accountability and accelerating issue resolution at the strategic level.

Core Skills:

• Supply Chain Analytics
• Project Methodology Design
• Cross-Functional Governance
• Scenario Modeling Analysis
• Continuous Improvement Framework
• Executive Reporting Strategy

• Orchestrate high-efficiency projects across cross-functional environments, ensuring flawless execution from initiation through deployment while meeting defined scope, budget, and timeline commitments.
• Coordinate development of comprehensive project plans with subject matter experts, analyzing scenarios, evaluating alternatives, building consensus, and formalizing targets with clearly defined financial and scheduling parameters.
• Assemble, lead, and motivate multidisciplinary teams, aligning resources to maximize productivity and deliver measurable outputs within established governance frameworks.
• Direct initiatives from requirements definition through implementation, collaborating with internal departments and external partners to sustain communication clarity and execution alignment.
• Assess project performance metrics and recalibrate scope or timelines, maintaining milestone adherence rates exceeding 95% across complex workstreams.
• Cultivate stakeholder relationships and provide structured reporting to the Lead Project Manager, ensuring transparent oversight and disciplined resource allocation throughout the project lifecycle.

Core Skills:

• Project Lifecycle Management
• Cross-Functional Coordination
• Resource Allocation Planning
• Stakeholder Engagement Governance
• Schedule Performance Control
• Requirements Definition Leadership

• Direct strategic delivery of major construction programs, integrating stakeholder requirements across internal functions and external partners to ensure cohesive execution aligned with contractual and client objectives.
• Lead and develop high-performing multidisciplinary teams, elevating quality, safety, cost, and schedule performance while challenging delivery partners to strengthen project outcomes across all phases.
• Enforce rigorous health and safety governance throughout project lifecycles, maintaining incident-free site performance and embedding compliance standards within daily construction operations.
• Oversee procurement of works and services in collaboration with commercial teams, negotiating with vendors and subcontractors to control budgets exceeding multimillion-dollar thresholds and safeguard financial targets.
• Coordinate planning, scheduling, and on-site execution activities, running progress meetings and managing reporting trackers that sustain milestone adherence above 95% across work packages.
• Advise on system safety and risk management frameworks while delivering structured progress updates to clients and employer representatives, reinforcing transparency and collaborative supply chain engagement.

Core Skills:

• Construction Program Leadership
• Health Safety Governance
• Procurement Negotiation Management
• Budget Control Oversight
• Stakeholder Communication Strategy
• Project Risk Assessment

• Represent regional logistics within global cross-functional initiatives, championing digital transformation programs that redefine distribution and transportation networks across multi-site operations.
• Design and execute enterprise project plans by allocating resources, establishing budgets, and monitoring progress, ensuring disciplined governance and transparent communication across stakeholder groups.
• Control milestones, scope, risks, and timelines across concurrent initiatives, sustaining on-time delivery performance above 95% through structured risk mitigation and proactive issue resolution.
• Develop data-driven short- and long-term plans with defined KPIs and breakthrough targets, aligning cross-functional teams with executive objectives and measurable operational outcomes.
• Lead cross-functional workflow design using analytical problem-solving and Lean Six Sigma principles, reducing process waste by approximately 12% while improving service efficiency across the supply chain.
• Perform rigorous quality assurance and decision governance throughout project lifecycles, estimating logistics resources and prioritizing initiatives to uphold “Quality First” operational standards.

Core Skills:

• Digital Logistics Transformation
• Project Governance Leadership
• Lean Six Sigma
• Risk Mitigation Planning
• KPI Performance Management
• Cross-Functional Workflow Design

• Lead regional implementation and improvement initiatives aligned with global program governance, ensuring structured execution across distribution center networks and cross-functional stakeholder groups.
• Develop comprehensive regional project plans and detailed workstream timelines, synchronizing resources and milestones to achieve on-time delivery across multiple concurrent deployments.
• Monitor progress, manage exceptions, and mitigate risks through coordinated stakeholder engagement, maintaining milestone adherence rates exceeding 95% while escalating critical issues to global leadership.
• Transition completed implementations to operational teams with defined quality benchmarks, securing stable handovers that protect service continuity and process integrity.
• Support modernization and replacement of material handling equipment within distribution centers, optimizing goods flow and end-to-end processes to enhance throughput and operational resilience.
• Collaborate with rollout and testing teams to execute UAT, simulations, and training programs, accelerating solution adoption and strengthening local capability across regional facilities.

Core Skills:

• Program Implementation Leadership
• Distribution Center Optimization
• Material Handling Systems
• Risk Issue Management
• User Acceptance Testing
• Operational Transition Planning

• Participate in cross-functional initiatives requiring advanced logistics leadership, representing SC&L across regional and business portfolios to ensure integrated execution and operational alignment.
• Lead multiple strategic projects on behalf of Supply Chain & Logistics, defining scope, objectives, and business cases that secure executive sponsorship and resource commitment.
• Construct comprehensive project plans outlining short- and long-term deliverables, owners, and timelines, ensuring disciplined governance and on-time completion across concurrent workstreams.
• Direct cross-functional teams and coordinate with IT project leads when applicable, managing deliverables and facilitating gate reviews at key milestones to maintain executive transparency.
• Assess and mitigate risks across complex project portfolios, recalibrating schedules and targets as needed while sustaining milestone adherence above 95% through structured oversight.
• Represent logistics on new product launch teams, completing commercialization checklists and aligning supply chain interfaces to support seamless market introductions across regions.

Core Skills:

• Supply Chain Governance
• Cross-Functional Project Leadership
• Business Case Development
• IT Logistics Integration
• Risk Portfolio Management
• Product Launch Coordination

• Lead end-to-end project activities, ensuring timely communication of progress and results to cross-functional stakeholders while maintaining disciplined governance across all workstreams.
• Execute comprehensive lifecycle management from initiation through stabilization, delivering sustainable operational change aligned with enterprise performance objectives.
• Partner with operations and IT teams to design, evaluate, integrate, test, and implement new processes and equipment, improving process efficiency by approximately 14% across targeted workflows.
• Develop structured communication frameworks and training materials that accelerate user adoption and reinforce long-term solution sustainability across multi-site environments.
• Conduct on-site assessments and advanced data analyses, generating performance reports that quantify quality improvements and inform executive decision-making.
• Identify capability gaps and architect optimization solutions that strengthen existing logistics infrastructure and elevate service consistency across operations.

Core Skills:

• End-To-End Project Management
• Operations IT Integration
• Process Optimization Analysis
• Training Change Management
• Performance Reporting Systems
• Continuous Improvement Strategy

• Drive timely execution of strategic supply chain projects aligned with approved solutions, ensuring disciplined implementation across local and regional operations.
• Track, analyze, and present portfolio progress to internal and external stakeholders, delivering structured reporting that reinforces sponsor visibility and decision confidence.
• Foster cross-functional collaboration to achieve defined business objectives, aligning operational priorities and eliminating barriers that impede project momentum.
• Support deployment of regional and site-level initiatives, coordinating resources and activities to maintain milestone adherence above 95% across concurrent efforts.
• Serve as primary supply chain interface for major programs, maintaining comprehensive oversight of development streams and safeguarding integration across functional domains.
• Contribute to supply chain strategy formulation by designing actionable implementation roadmaps that translate business priorities into executable operational plans.

Core Skills:

• Supply Chain Strategy
• Project Portfolio Reporting
• Cross-Functional Alignment
• Regional Implementation Support
• Milestone Performance Control
• Operational Roadmap Development

• Prepare comprehensive sea transportation RFQs for procurement-led bidding processes, consolidating technical and commercial requirements to support competitive carrier selection across project logistics portfolios.
• Collaborate with Procurement to evaluate freight forwarders and ocean carriers, assessing service capability and rate structures to secure cost-effective transportation solutions.
• Coordinate with Insurance to review vessel suitability and risk exposure, ensuring compliance with marine standards and safeguarding cargo integrity throughout transit.
• Review contracts, ISO documentation, and heavy-lift agreements with logistics providers, reinforcing commercial clarity and mitigating contractual liabilities across international shipments.
• Oversee port verification, vessel scheduling, and loading and unloading operations, maintaining schedule adherence above 95% across the full project logistics lifecycle.
• Audit detention and liquidated damages calculations and authorize payments to carriers, preserving financial accuracy and strengthening governance over multimillion-dollar freight expenditures annually.

Core Skills:

• Sea Freight Procurement
• Carrier Contract Management
• Marine Risk Compliance
• Port Operations Coordination
• Vessel Schedule Control
• Freight Cost Auditing

• Architect end-to-end delivery value chain strategies across DI China, applying root cause analysis and solution design to elevate logistics performance and strengthen customer experience outcomes.
• Lead enterprise E2E delivery projects in collaboration with regional and global partners, driving continuous improvement practices that accelerate sales enablement and operational responsiveness.
• Advance process digitalization through innovative technology deployment, optimizing delivery chain performance and reducing cycle times by approximately 15% across critical workflows.
• Identify priority focus areas along the delivery value chain, monitoring lead time agreements and coordinating corrective actions to stabilize service consistency across business units.
• Develop and visualize advanced Celonis analytics dashboards independently, enabling real-time performance transparency and data-driven decision-making for cross-functional leadership teams.
• Serve as central interface for DI China and global E2E partners on performance governance topics, reinforcing alignment and accountability across interconnected supply chain networks.

Core Skills:

• End-To-End Value Chain
• Delivery Performance Optimization
• Process Digitalization Strategy
• Celonis Data Analytics
• Lead Time Governance
• Cross-Regional Coordination

• Oversee multiple concurrent projects across enterprise functions, ensuring business requirements are embedded while decisions consistently align with corporate strategy and governance standards.
• Lead multidisciplinary teams through structured program management practices, drafting comprehensive scope, timeline, cost baseline, and risk documentation to sustain execution discipline.
• Apply continuous improvement methodologies across portfolios, elevating process efficiency and mitigating project variance through proactive contingency planning and structured performance reviews.
• Partner with HR and senior management to identify and allocate optimal internal and external resources, strengthening capacity planning across diverse business streams.
• Deliver financial and management reporting that enhances executive visibility, highlighting obstacles early and recommending corrective actions to preserve milestone adherence above 95%.
• Act as central liaison for project-related matters, facilitating stakeholder communications and escalating critical issues to enable prompt, data-driven resolution.

Core Skills:

• Program Portfolio Management
• Strategic Governance Alignment
• Risk Contingency Planning
• Financial Performance Reporting
• Cross-Functional Resource Planning
• Stakeholder Communication Leadership

• Develop comprehensive project-level logistics budgets and forecasting models, strengthening financial predictability and maintaining cost variance within 5% of approved allocations.
• Formulate integrated logistics strategies aligned with corporate objectives, guiding execution frameworks that ensure safe, on-time, and on-budget delivery of critical equipment.
• Execute transportation and material control activities using structured work processes and SmartPlant systems, maintaining full traceability from origin through final destination.
• Ensure strict adherence to governmental and regulatory requirements, safeguarding compliance across international shipments and minimizing operational risk exposure.
• Lead commercial negotiations and apply strategic sourcing principles to secure competitive supplier agreements, reducing total logistics spend by approximately 8% annually.
• Unite cross-functional teams and external partners to resolve execution challenges, leveraging strong planning and facilitation capabilities to achieve defined performance targets.

Core Skills:

• Logistics Budget Management
• Strategic Logistics Planning
• Material Control Systems
• SmartPlant Administration
• Strategic Sourcing Negotiation
• Regulatory Compliance Governance

• Administer freight RFQs across FOB, EXW, and CIF terms, selecting carriers and negotiating contracts that reduce transportation spend by approximately 10% while protecting service reliability.
• Oversee ERP updates and verify shipping documentation, preparing complete customs declaration packages including Bills of Lading, packing lists, and certificates to ensure regulatory compliance.
• Coordinate daily container and truck movements, bookings, and delivery notices, maintaining vessel space availability and achieving on-time shipment performance above 96% across import and export flows.
• Manage customs clearance processes and duty optimization strategies, collaborating with authorities and cross-functional teams to minimize tax exposure and resolve compliance issues proactively.
• Control logistics cost reporting and payment cycles for lift-on/off, trucking, insurance, and local charges, reinforcing financial accuracy and audit readiness.
• Monitor quality, stock levels, transit times, and service provider KPIs, conducting layered process audits and implementing data-driven improvements that enhance efficiency across warehouse and distribution networks.

Core Skills:

• International Freight Management
• Customs Compliance Governance
• ERP Shipping Documentation
• Carrier Contract Negotiation
• Logistics Cost Control
• Supply Chain Performance Analytics

• Manage store relationships for Last Mile and White Glove services, providing accurate delivery lead times and order updates to sustain customer satisfaction across retail and digital channels.
• Oversee transportation vendor performance and implement corrective action plans, improving on-time premium delivery results by approximately 12% while controlling cost per shipment.
• Resolve logistics tickets and shipment inquiries through coordinated communication with Distribution Centers, Sales Administration, and Supply Chain teams to ensure seamless issue resolution.
• Supervise transportation invoicing, validate carrier charges, and close disputes, strengthening financial accuracy and safeguarding budget adherence across vendor portfolios.
• Ensure full documentation compliance for domestic and import-export flows, maintaining traceability and continuity of operations within regulated transportation environments.
• Collaborate with Logistics, Finance, IS&T, and DC stakeholders to streamline reporting, payment reconciliation, and spend visibility tools, reinforcing governance and uninterrupted service performance.

Core Skills:

• Last Mile Operations
• Transportation Vendor Management
• Logistics Ticket Resolution
• Freight Invoice Auditing
• Delivery Performance Analytics
• Cross-Functional Coordination