• Facilitate and coordinate work assignments, adjust work schedule through clear and concise verbal and written work orders.
• Inspect and ensure that company standards are being met.
• Train, instruct, and assign work to the custodial crew, inspect work in progress and upon completion.
• Complete and keep reports of timekeeping, incident reports (injury and property) and maintenance records.
• Maintain distribution and delivery of supplies and equipment to custodial staff.
• Enforce policy and procedures.
• Discipline and suspend employees pending an investigation.
• Review and adhere to labor requirements, budgets, and all work-site specs.
• Review and correct Quality Inspection Reports and notify operations and branch managers of any performance issues.
• Maintain good client relations and resolve all customer issues in a timely manner.
• Interview, make hiring decisions and train all new hires.

Skills: Team Leadership, Staff Training, Quality Inspection, Work Coordination, Policy Enforcement, Supply Management, Client Relations, Hiring Management

• Assign janitorial duties to staff and regularly inspect their work to ensure that established standards are met.
• Issue cleaning supplies and equipment to janitorial staff.
• Take inventory of all cleaning supplies and equipment and inform management when supplies are depleted.
• Assist with the screening and hiring of new job applicants.
• Provide training and guidance to janitorial staff.
• Resolve conflicts between janitorial staff in an efficient manner.
• Attend meetings and in-service training sessions.
• Perform all janitorial duties necessary in instances of staff shortages.

Skills: Staff Supervision, Work Inspection, Supply Distribution, Inventory Control, Applicant Screening, Staff Training, Conflict Resolution, Janitorial Support

• Direct and participate in the overall sanitation and safety of the facility and associates.
• Demonstrate knowledge and efficient use of cleaning techniques, solutions, equipment and tools.
• Observe department policies and procedures.
• Determine cleaning assignments and establish priorities.
• Adjust assignments based on changes in room occupancy or emergency clean-up requests, and maintain an accurate record of assignments.
• Follow work procedures and expedite workflow to ensure timely, efficient service.
• Communicate room completion and availability.
• Inspect rooms, common areas and stock rooms, and approve staff work performance.
• Perform or delegate appropriate corrective action.
• Report unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep.

Skills: Sanitation Management, Safety Compliance, Cleaning Expertise, Task Prioritization, Workflow Coordination, Communication Skills, Performance Inspection, Maintenance Reporting

• Oversee the productivity and breaks of associates, and communicate performance issues to management.
• Participate in the onboarding and training of associates, and conduct daily pre-service meetings.
• Demonstrate safe and correct use of environmental services equipment and chemicals.
• Complete inventory of materials, supplies and linens, manages usage and orders in alignment with the budget.
• Open and close the department, maintain security for department property, supplies and operating funds.
• Communicate on the telephone, over the radio, in person and in writing with clients, customers, or residents, personnel from other departments and coworkers.
• Ensure all duties are performed in accordance with all federal, state, local, industry and client required guidelines.
• Interact hospitably, cheerfully, and supportively with staff, visitors, and work colleagues, and practice interactive cleaning.
• Take initiative in rendering services or responding to needs.
• Responsible for ensuring the security of keys.

Skills: Team Supervision, Training Coordination, Safety Procedures, Inventory Management, Department Security, Communication Skills, Regulatory Compliance, Customer Service

• Perform general cleaning in the common areas of the building.
• Plan, organize, and direct the workflow.
• Responsible for training new team members.
• Prepare and submit daily reports to superiors.
• Perform minor repairs and maintenance such as replacing light bulbs, restocking paper towels, tissue and other supplies.
• Assist in cleaning and sanitizing restrooms, kitchens, and break areas.
• Ensure heating and cooling systems are operational.
• Responsible for securing the building upon leaving and securing customers' keys at all times.
• Maintain a neat and orderly van or supply storage area.
• Ensure cleaning and maintenance supplies are stocked.
• Perform pressure washing, quality inspections, supply inventory, window cleaning, and biohazard cleanup and trash removal.
• Drive a personal or company vehicle to other customer locations to perform routine cleaning or additional services.
• Assist in examining the facility for safety hazards, identify additional services that are needed, and report deficiencies to the supervisor.
• Maintain a courteous and professional relationship with coworkers and the customer.

Skills: General Cleaning, Workflow Management, Staff Training, Reporting Skills, Minor Maintenance, Supply Management, Facility Security, Customer Relations

• Management/supervisory experience in a related field.
• Experience office cleaning, exterior cleaning, and event cleaning of high-traffic facilities.
• Experience in all aspects of coordination for large events.
• Able to demonstrate and promote a great customer service attitude with pride in work.
• Able to work quickly, showing initiative and follow-through.
• Must have bilingual English/Spanish.
• Able to be well-groomed, displaying a professional image at all times through appearance, dress, and attitude for a business office.
• Knowledge of proper cleaning procedures and handling of cleaning supplies.
• Must be able to stoop, bend, stand, walk and perform other movements for cleaning up to 8 hours.
• Able to properly clean upholstery, all types of floors, walls, ceilings, windows, vents, doors, lights, trash cans, blinds, equipment, furniture and various types of surfaces.

Qualifications: BS in Facility Management with 3 years of Experience

• Technical experience and knowledge of the janitorial industry and systems.
• Supervisory experience with five or more employees and demonstrates good leadership qualities.
• Must have excellent communication skills and the ability to communicate effectively with employees and customers.
• Must have janitorial etiquette (understand how to perform job tasks while least disturbing Shelter staff and residents) and deliver an immaculate service.
• Must be able to prepare reports, job descriptions, job tasks, and other vital reports in Excel and Word.
• Must be able to supervise, train, and direct multiple employees.
• Must have janitorial technical skills, including the use of chemicals, equipment, waxing and stripping floors, carpet extracting, team cleaning, scrubbing and recoating, bathroom cleaning, and specialty services.
• Must be flexible and/or able to cover or work during any shift, weekday, weeknight/overnight and/or weekend shifts, at any of the locations with limited notice, and as requested by management.
• Knowledge and use of email, Microsoft Office Word, and Excel.
• Must be able to perform each essential duty satisfactorily.

Qualifications: BS in Environmental Science with 5 years of Experience

• Experience in the cleaning/janitorial field.
• Must have previous supervisory experience.
• Must be able to communicate in English.
• Must be able to write basic business documents.
• Knowledge of machines and equipment such as carpet extract, auto scrubber, swing machine, and Kyvak machine.
• Must have janitorial experience.
• Knowledge of custodial/commercial cleaning.
• Ability to communicate verbally and in writing.

Qualifications: BA in Hospitality Management with 3 years of Experience

• Experience in working with individuals from diverse backgrounds and social socioeconomic backgrounds and cultures in a community work setting.
• Must have a management certificate in Green Cleaning.
• Experience in floor and carpet care.
• Computer skills, including Word, Excel, PowerPoint, and Adobe.
• Supervisory experience in janitorial services with proven results.
• Background in environmentally friendly “green” cleaning.
• Previous experience in training program development, multicultural service delivery to populations with disabilities and special needs.
• Must have previous supervisory experience.
• Previous custodial experience, including cleaning runs, floor care, and general maintenance experience.
• Ability to stand for long periods of time.
• Ability to work with minimal supervision.

Qualifications: BA in Business Administration with 5 years of Experience

• Supervisory experience and the ability to select, train, develop and evaluate team members by defining expectations and providing appropriate levels of behavior modeling feedback, counseling, and opportunities.
• Experience with property and facilities management with knowledge of relevant building systems and maintenance techniques, including plumbing, HVAC, elevator and mechanical systems, as well as generally accepted maintenance practices.
• Experience in a manufacturing facility.
• Ability to read and interpret documents such as design drawings, blueprints, safety guidelines, operating and maintenance instructions and procedural manuals.
• Ability to manage multiple projects simultaneously, set priorities and meet deadlines.
• Experience associated with building services activities.
• Desire to exceed and a service attitude relative to customer needs.
• Proficient in reading and writing.
• Must have experience with MS Office.
• Must have GMP experience.

Qualifications: BA in Human Resource Management with 6 years of Experience