• Perform non-supervisory assignments that support customer contracts and ensure the timely delivery of all associated outputs.
• Manage and track customer requests to guarantee quality, accuracy, and contractual compliance.
• Provide daily oversight of task execution, customer support, and quality control processes.
• Participate in training and awareness sessions to stay current on tools, methodologies, and program requirements.
• Ensure adherence to all legal, regulatory, and contractual obligations in every task.
• Analyze and resolve complex issues through in-depth data examination and critical thinking.
• Prepare detailed analytical reports and presentations that include actionable recommendations based on customer inquiries.
• Exercise sound judgment within established procedures to select appropriate courses of action.
• Work under strict deadlines in a high-pressure environment requiring confidentiality and precision.
• Remain available during designated on-call hours with cell phone, pager, and laptop, sharing 24/7 support responsibilities with the team.

Skills: Customer Service, Data Analysis, Quality Control, Contract Management, Workflow Coordination, Problem Solving, Technical Skills, Time Management

• Perform routine intelligence production and collection tasks, including research, data entry, filing, and database maintenance.
• Draft standardized reports, studies, and internal briefings that support ongoing intelligence operations.
• Use collected and researched information to develop projections and estimates of potential future developments.
• Assist in the preparation of intelligence products that demonstrate foundational analytical skills and growing subject-matter expertise.
• Ensure reports and studies meet established formatting and content standards for intended audiences.
• Prepare and refine collection requirements to align with mission and analytical objectives.
• Evaluate incoming intelligence reports from field collectors for relevance, accuracy, and completeness.
• Provide constructive guidance and feedback to field elements to improve the quality and effectiveness of intelligence reporting.

Skills: Information Research, Report Writing, Data Management, Intelligence Analysis, Quality Assurance, Requirements Development, Source Evaluation, Feedback Delivery

• Conduct all-source counterintelligence analysis and produce comprehensive intelligence reports.
• Collaborate with members of the intelligence and defense communities to ensure coordinated counterintelligence efforts.
• Maintain strong professional relationships with analysts across agencies to enhance information sharing and collaboration.
• Develop and distribute specialized counterintelligence products tailored for leadership and key government stakeholders.
• Provide analytical support to human intelligence operations to strengthen counterintelligence effectiveness.
• Prepare and deliver briefings to personnel across military and government organizations.
• Maintain a deep understanding of the tactics, techniques, and procedures used by foreign intelligence and security services.
• Continuously expand expertise on threats posed by terrorist groups and other hostile actors.
• Support and brief senior forums and reviews for acquisition directorates, enterprise leadership events, industry partners, facility tours, and other directorates and offices.

Skills: Counterintelligence Analysis, Report Production, Interagency Collaboration, Product Development, HUMINT Support, Briefing Delivery, Threat Assessment, Stakeholder Engagement

• Plan and coordinate all-source intelligence analysis to identify gaps and define production requirements that resolve shortfalls.
• Conduct collection, interpretation, evaluation, integration, production, and dissemination of analytical products in response to command intelligence needs.
• Develop and maintain contingency and crisis-action plans to support the full spectrum of Cyberspace Operations.
• Integrate and synchronize cyberspace effects with the Joint Warfighter’s operational plans and objectives.
• Draft and refine operation orders, operation plans, contingency plans, warning orders, and fragmentary orders to support Combatant Command warfighters.
• Collaborate closely with cyber operators, analysts, and engineers to identify and prioritize requirements for information, collection, analysis, and effects.
• Translate intelligence requirements into actionable collection plans and analytic tasks, monitoring progress and adjusting on demand.
• Produce timely, mission-focused intelligence products that inform decision-makers and operational planners.
• Coordinate dissemination and feedback loops to ensure analytic outputs are used effectively and intelligence shortfalls are tracked.
• Maintain readiness by exercising, testing, and updating plans and procedures to respond to evolving cyber threats.
• Foster cross-disciplinary integration to align intelligence production with operational, technical, and strategic objectives.

Skills: Intelligence Planning, Gap Analysis, Cyber Operations, Crisis Management, Operational Integration, Requirements Development, Intelligence Production, Strategic Coordination

• Support global channel and tool management, including global social media channels, social media advertising platforms, and customer experience management (CXM) systems.
• Utilize global social listening and analytics tools such as Brandwatch, Google Data Studio, Sprinklr, and Talkwalker to gather insights and performance data.
• Analyze and interpret paid and organic social media data at a global level, summarizing findings into actionable insights for stakeholders.
• Monitor and respond to customer queries received through inboxes and ticketing systems in a timely and professional manner.
• Establish and maintain global process governance principles as part of business process management, serving as a center of excellence within the defined scope of responsibility.
• Manage user access to global channels, tools, and systems to ensure proper authorization and compliance.
• Oversee user lifecycle management and perform regular audits and maintenance of global platforms.
• Handle incident management by identifying, documenting, and resolving issues related to global platforms and tools.
• Support the implementation and continuous improvement of new global platforms to enhance operational efficiency and user experience.
• Assist in quarterly and campaign-based reporting initiatives on global campaign performance.
• Extract and interpret data from social listening tools, including metrics such as conversation volume, sentiment, key discussion drivers, and influencers.
• Manage dashboards and visualization tools to report global campaign performance and provide data-driven insights for strategic decision-making.

Skills: Social Media Management, Data Analysis, Customer Support, Process Governance, Access Control, Incident Management, Platform Optimization, Performance Reporting

• Experience within the refractory, steel, heavy industrial, or intelligence sectors.
• Demonstrated intercultural work experience and ability to operate effectively in a global environment.
• Proficiency with Power BI for data visualization and dashboard development.
• Practical knowledge of SQL for data extraction, manipulation, and analysis.
• Skilled in preparing and delivering analytical presentations to stakeholders, with the ability to lead discussions and communicate insights clearly.
• Capable of managing small-scale analytical or intelligence projects from planning to execution.
• Working knowledge of SAP systems, particularly SAP Ariba.
• Awareness of risk analysis and early-warning systems for monitoring political, economic, and industrial developments.
• Understanding of data ethics, confidentiality protocols, and information security principles in intelligence handling.
• Strong analytical mindset with a passion for collecting, integrating, and interpreting data to generate actionable business intelligence and competitive advantage.
• Proven ability to collaborate effectively across functions and departments to drive strategic outcomes.
• Excellent storytelling and visualization ability.

Qualifications: BS in Electrical Engineering with 6 years of Experience

• Experience in insurance claims handling or similar investigative experience.
• Experience in producing clear and concise, and high-quality written reports/summaries of fraud intelligence/risk/process review briefings.
• Evidence of adapting research and analytical skills to changing roles, environments, etc.
• Experience in dealing with customers, stakeholders, and members of the public over the telephone.
• Competent in the use of Word, Excel, PowerPoint, email, and online search facilities (e.g., Experian, Equifax, etc.).
• Knowledge of insurance fraud and other forms of financial crime.
• Understanding of the principles of insurance.
• Understanding of the regulatory framework applicable to the insurance industry.
• Familiarity with the relevant processes and data requirements of external/law enforcement stakeholders.
• Familiarity with analytics systems and associated processes to identify suspect patterns of activity in large data clusters.
• Experience working with law enforcement to investigate fraud/crime.
• Previous use of i2 or similar mapping/charting software.

Qualifications: BA in Finance with 4 years of Experience

• In-depth knowledge of intelligence requirements, processing and exploitation methods, analytical techniques, and relevant MTIO software suites.
• Ability to analyze multi-source intelligence and present findings clearly and effectively for decision-making.
• Skilled in complex research and analysis, including identifying and leveraging appropriate data systems and sources.
• Solid understanding of IC partners and customers relevant to the company's mission.
• Proven ability to develop intelligence briefings, operational summaries, and situational reports supporting tactical and strategic decision-making.
• Experience designing and maintaining intelligence databases and dashboards to streamline data retrieval and mission tracking.
• Skilled in evaluating data credibility, identifying intelligence gaps, and formulating collection or tasking recommendations.
• Familiar with advanced analytical methodologies, including link analysis, pattern-of-life studies, and predictive modeling.
• Knowledge of intelligence-sharing protocols and information security standards across IC and allied partner networks.
• Analytical precision and sound judgment.
• Strong collaboration skills, with experience coordinating across internal and external teams to achieve mission goals.
• Excellent written and verbal communication, capable of delivering concise, high-impact presentations to senior audiences.

Qualifications: BS in Data Analytics with 9 years of Experience

• Experience as an intelligence targeter.
• Knowledge of all intelligence disciplines (HUMINT, SIGINT, IMINT, and MASINT) and Special Operations intelligence activities and programs.
• Knowledge of the various intelligence data systems to include SIPR and JWICS.
• Understanding of intelligence principles and concepts sufficient to monitor and evaluate contingency plans and training.
• Ability to respond to policy questions for intelligence as prescribed in applicable regulations and guidance.
• Proficient in structured analytic techniques (assumptions checks, ACH, indicators, and warnings) and methods to enhance analytic rigor.
• Familiarity with information security controls, classification handling, and controlled-access dissemination best practices.
• Knowledge of data fusion and metadata standards, enabling reliable correlation across disparate datasets and tools.
• Awareness of emerging analytic technologies (AI-assisted prioritization, automated entity extraction) and their responsible application in intelligence workflows.
• Strong briefing and storytelling skills.
• Excellent stakeholder engagement and relationship-building abilities.
• Meticulous attention to analytic integrity and sourcing.

Qualifications: BS in Computer Science with 11 years of Experience

• Proven Intelligence experience.
• Experience with deployments supporting Combat and Military operations.
• Experience with integrating Army Doctrine with the steps of the Military Decision-Making Process (MDMP) and the Intelligence Preparation of the Battle space (IPB) process.
• Experience applying Network Engagement, Hybrid Threat, and Intelligence Support tasks and theories as they relate to tactical units and multiple types of operations.
• Experience with Scenario Development, Training development, Developing Terminal Learning Objectives, and Enabling Learning Objectives (TLOs/ELOs).
• Experience in developing and refining Information Requirements at multiple echelons.
• Experience with lethal and non-lethal targeting and analyzing to determine second and third-order effects.
• Knowledge of network analysis, including identifying human networks, analyzing and assessing networks, and engaging networks.
• Good interpersonal communication skills.
• Highly proficient at rapid prioritization and time-boxing.
• Skilled at cognitive bias mitigation and the use of structured analytic techniques.
• Tech-adaptive and inquisitive.

Qualifications: BS in Information Systems with 10 years of Experience