INTAKE COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Sep 26, 2025 - The Intake Coordinator supports PC hardware, Windows systems, and Microsoft Office applications while safeguarding HIPAA-protected patient data. This role requires strong organizational skills, attention to detail, clear communication, and the ability to meet deadlines under pressure. The Coordinator also adapts to shifting priorities, seeks continuous improvement, and demonstrates a willingness to learn the complexities of the industry.

Essential Hard and Soft Skills for a Standout Intake Coordinator Resume
  • Data Entry
  • Insurance Verification
  • Referral Management
  • Authorization Processing
  • Documentation Management
  • Report Writing
  • Compliance Monitoring
  • Record Auditing
  • Intake Processing
  • Medical Coding
  • Communication Skills
  • Problem Solving
  • Time Management
  • Confidentiality Practice
  • Team Collaboration
  • Customer Service
  • Professional Interaction
  • Patient Communication
  • Community Collaboration
  • Crisis Intervention

Summary of Intake Coordinator Knowledge and Qualifications on Resume

1. BA in Health Administration with 4 years of Experience

  • Experience in an adult residential treatment setting.
  • Prefer prior experience working with the homeless population.
  • Basic understanding of veterans' benefits and issues.
  • Knowledge of community resources for veterans.
  • Proficient with Microsoft Word and Excel, and exhibits good data entry skills.
  • Must have good time management skills and be able to work in a fast-paced environment.
  • Ability to work with a diverse population.
  • Ability to fluently read, write, and communicate in English.
  • Ability to comfortably, both mentally and physically, perform all aspects of the job description.
  • Valid California driver’s license, current vehicle insurance.
  • Ability to bend and lift light objects.
  • Ability to sit for extended periods of time while viewing a computer monitor.

2. BS in Information Technology with 3 years of Experience

  • General understanding of reimbursement issues and Medicare guidelines for DME patients.
  • Familiarity with medical terminology.
  • Excellent organization and problem-solving skills.
  • Intermediate to advanced computer skills.
  • Strong organizational skills, as well as strong verbal and written communication skills.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables.
  • Ability to complete TARS, CMNs, and LMNs for DME patients.
  • Ability to add DME patients into the internal information system.
  • Ability to read and interpret documents such as discharge orders, insurance documents, operating/maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before customers or employees.
  • Ability to calculate figures and amounts such as discounts, proportions, and percentages.
  • Ability to apply concepts of basic algebra.
  • Ability to perform multiple tasks simultaneously.
  • Ability to perform in a highly stressful situation..

3. BA in Business Communication with 2 years of Experience

  • Experience with both hands-on and phone-based support of PC based hardware, Windows operating systems, and productivity software.
  • Understands HIPAA and the importance of the privacy of patient data.
  • Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.)
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Demonstrated attention to detail and is organized and able to prioritize duties.
  • Ability to meet deadlines and work under pressure. 
  • Produces excellent results and looks for ways to consistently improve performance.
  • Proficient verbal and written communication skills. 
  • Demonstrate flexibility and adaptability according to shifting priorities. 
  • Willingness to learn and understand the complexity of the industry and business.
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