INSURANCE ADMINISTRATOR SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: Sep 23, 2025 - The Insurance Administrator demonstrates excellent communication, time management, and organizational abilities to effectively manage high-volume workloads and meet tight deadlines. This role requires a detail-oriented and customer-focused approach, especially when handling complex claims and navigating fast-paced environments. The administrator also demands proficiency in Microsoft Office, adaptability to changing priorities, and a strong team-oriented mindset.

Essential Hard and Soft Skills for an Insurance Administrator Resume
  • Claims Processing
  • Policy Processing
  • Report Preparation
  • Document Management
  • Data Entry
  • Regulatory Compliance
  • Quote Preparation
  • Spreadsheet Management
  • Renewal Issuing
  • Invoice Management
  • Client Communication
  • Team Support
  • Relationship Management
  • Email Handling
  • Phone Handling
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Task Ownership
  • Stakeholder Liaison

Summary of Insurance Administrator Knowledge and Qualifications on Resume

1. BS in Insurance and Actuarial Science with 6 years of Experience

  • Able to work to a high level of accuracy
  • Able to work well under pressure and meet targets
  • Highly skilled in pertinent word processing, spreadsheet, and email software
  • Experience in learning new software applications rapidly
  • Ability to work effectively in a team environment
  • Must have excellent customer skills
  • Great stakeholder management abilities
  • High level of proficiency in Word, Excel, and PowerPoint
  • High-level interpersonal and communication (verbal/written) skills
  • Effective time management
  • Strong organisational and accuracy skills with attention to detail

2. BA in Communication with 4 years of Experience

  • Ability to remain accurate and precise whilst working under pressure and to strict deadlines
  • Proven experience of dealing with people at all levels, face to face, written formats and over the telephone
  • Experience of dealing with Financial Advisers
  • Previous experience of working within a customer or financial services environment
  • Proven experience of working with databases, including entering and updating information
  • Proven administration experience
  • Must have a CII-accredited or be working towards the Certificate
  • Confident and polite telephone manner with the ability to build strong business relationships
  • Must have good interpersonal skills
  • Knowledge and understanding of the Data Protection Act and FCA regulations

3. BA in Business Administration with 7 years of Experience

  • Previous knowledge or experience within claims handling 
  • Strong communication, organisation and time management skills 
  • Ability to prioritise volume workloads
  • Attention to detail, accuracy and ability to thrive under pressure
  • Ability to work collaboratively
  • Ability to work well and hit deadlines
  • Excellent telephone manner and interpersonal skills
  • Must have a flexible, adaptable, and proactive approach to tasks, with the ability to learn quickly
  • Very customer-focused with experience in dealing with a high volume of complex calls, working in a fast-paced environment
  • Must have excellent organisational skills 
  • Ability to manage your own workload in line with changing priorities,
  • Able to be a great team player, with the willingness to support others,
  • Good level in using MS packages such as MS Excel, MS Word and Outlook
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