Job Summary: 

• Support and assist the supervisor by providing leadership, training, and coaching to the unit
• Provide analytical support as the subject matter expert to determine business processes
• Coordinate and manage the workload of the team by evaluating the workload, assigning and distributing projects, and determining and monitoring deadlines to meet standards of performance
• Conduct various types of analyses including data, feasibility, impact, technical, and workflow/processes, to support business decision making
• Conduct internal and external research to gather data and accomplish objectives
• Provide training and coaching on processes, procedures, and system tools to new team members
• Represent the department on corporate and divisional projects
• Communicate impacts and work with management to develop solutions
• Act as first contact for urgent or escalated issues raised by Clients, Brokers, and the Sales Team
• Identify a resource for resolving escalated issues and delegate or handle the response to ensure the highest level of customer satisfaction
• Inform supervisors of trends in staff performance identified through observation and feedback
• Monitor the phone system to ensure appropriate phone coverage is provided at all times
• Provide input to supervisors for developing a phone coverage schedule
• Assist Supervisors with special projects to support organizational and departmental objectives

Skills on Resume: 

• Leadership Coaching (Soft Skills)
• Analytical Support (Hard Skills)
• Workload Management (Hard Skills)
• Data Analysis (Hard Skills)
• Research (Hard Skills)
• Process Training (Soft Skills)
• Issue Resolution (Soft Skills)
• Customer Satisfaction (Soft Skills)

Job Summary: 

• Leads a team of 5-10 Inside Sales Representatives or Channel Representatives
• Manages team performance against quotas and sales forecasts
• Executes operating plans and ensures sales objectives are met
• Maintains and promotes a successful and positive work environment
• Trains new hires and provides coaching and counseling to direct reports
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Monitors daily activity of sales representatives, including outbound calls, prioritization of customer targets, and managing sales support activities
• Develops and drives metrics to measure the performance of the inside sales activities
• Collaborates with field sales employees on territory planning and execution
• Ensures the team is updating/maintaining the Veeam CRM system (Salesforce.com)

Skills on Resume: 

• Team Leadership (Soft Skills)
• Performance Management (Hard Skills)
• Sales Planning (Hard Skills)
• Work Environment (Soft Skills)
• Training Coaching (Soft Skills)
• Revenue Growth (Hard Skills)
• Activity Monitoring (Hard Skills)
• Territory Collaboration (Soft Skills)

Job Summary: 

• Lead and coach through the company vision, mission, and core values
• Build, manage, and motivate a team of Inside Sales reps to hit and exceed their targets
• Elevating performance through call shadowing, providing feedback, conducting goal setting and review meetings, and providing support
• Work closely with the Director of Sales and Sales Manager to help build and maintain systems and processes that deliver continuous improvement to the department
• Assist representatives in handling calls from customers who are interested in upgrading their homes and scheduling appointments for the team of Design Consultants
• Train and qualify new employees in accordance with department procedures/guidelines
• Provide exceptional service to customers while developing a team to maintain key metrics that drive business forward
• Oversee the appointment calendar for the assigned region
• Monitor employee performance against goals/objectives and provide real-time feedback and coaching
• Identify employee improvement opportunities by monitoring call recordings and sharing feedback with employees

Skills on Resume: 

• Vision Coaching (Soft Skills)
• Team Management (Soft Skills)
• Performance Elevation (Hard Skills)
• Process Improvement (Hard Skills)
• Customer Assistance (Soft Skills)
• Employee Training (Hard Skills)
• Service Delivery (Soft Skills)
• Performance Monitoring (Hard Skills)

Job Summary: 

• Reviews and tracks the achievements of sales targets and other KPIs for the squad set by local Radiology sales organizations and the Head of Inside Sales Excellence
• Co-develops and implements inside sales standards within a squad to improve governance and processes in line with hub-wide guardrails set by the Head of Inside Sales Excellence
• Leverages own inside sales experience to develop and coach Inside Sales Reps (Squad Members) in digital/ remote selling techniques (e.g., via training, feedback)
• Executes and leads daily check-ins of an inside sales squad to track sales progress vs. target
• Prioritize sales opportunities, and facilitate best practice sharing within/ across squads
• Leads onboarding of new squad members
• Analyses customer-related data and reimbursement situations to understand product use, demand patterns, and untapped needs to unlock sales opportunities for Bayer Radiology
• Generates and qualifies leads to fuel a pipeline of new customer acquisition opportunities
• Prepares, schedules, conducts, and follows up on outbound calls with Radiology customers
• Conducts regular check-ins with customers to promote Bayer Radiology product and service suite, including new offerings and promotions to strengthen customer relationships and to seize cross-/upselling opportunities
• Building on segmentation, develops joint customer and territory plans together with the local field sales force, and hands over opportunities that require joint coverage to close sales deals

Skills on Resume: 

• Sales Tracking (Hard Skills)
• Process Improvement (Hard Skills)
• Sales Coaching (Soft Skills)
• Squad Leadership (Soft Skills)
• Opportunity Prioritization (Hard Skills)
• Onboarding (Hard Skills)
• Data Analysis (Hard Skills)
• Lead Generation (Hard Skills)

Job Summary: 

• Report directly to the Head of Sales
• Consult and then execute a buyer-centric sales process
• Own the sales cycle from lead to close
• Become a trusted advisor to the restaurant industry by demonstrating product knowledge and building customer relationships along the way
• Involved in the development of a team of sales executives
• Training and managing the team to hit their weekly and monthly goals
• Prospect for potential restaurant partners through Internet research, social media, and cold-calling
• Lead, develop, and drive the team to attain a minimum of 100% of quota attainment
• Plan and execute demand generation activities for the install base and new business opportunities
• Ensure customer inquiries are responded to, qualified and converted in a high-quality and timely manner
• Mentor team to ensure that each team member can realize their full potential and deliver a phenomenal Customer Experience
• Identify gaps and opportunities in the team for future development
• Collaborate with NVIDIA Field Sales, Channel and Marketing teams

Skills on Resume: 

• Sales Process (Hard Skills)
• Cycle Management (Hard Skills)
• Trusted Advisor (Soft Skills)
• Team Development (Soft Skills)
• Training Management (Hard Skills)
• Prospecting (Hard Skills)
• Quota Attainment (Hard Skills)
• Mentoring (Soft Skills)

Job Summary: 

• Responsibility for the management and growth of the AWC portfolio within selected accounts
• Developing sales through commercial activities, relationships with customers, individual or group product presentations/demonstrations and product evaluations
• Supporting and coaching the Inside Sales Team in Poland
• Driving growth via specialist projects as identified within the BU
• Generating new leads through social media activities, promotion and development of digital events
• Regular reporting and joining Inside Sales Teams meetings
• Cooperation with the SFE and Marketing Department in the prospection, segmentation and follow-up on possible new accounts/contacts
• Develop a strong knowledge of the market, competitors, products and price offers to be more competitive and strategic, working closely with the Regional Sales Management
• Account planning/action plans (i.e., weekly, monthly, quarterly, yearly) by analyzing performance
• Identify the needs and consequently implement actions to achieve sales goals
• Making sure of compliance with all regulatory, clinical and industry guidelines

Skills on Resume: 

• Account Management (Hard Skills)
• Sales Development (Hard Skills)
• Team Coaching (Soft Skills)
• Lead Generation (Hard Skills)
• Reporting (Hard Skills)
• Market Knowledge (Hard Skills)
• Strategic Planning (Hard Skills)
• Compliance (Hard Skills)

Job Summary: 

• Manage a team of Inside Sales on the Spanish market, specialised in telephone prospecting and in charge of generating leads and turning them into partners
• Be an inspiring leader and maintain a positive attitude
• Identifying and developing new opportunities with the sales teams
• Bringing expertise, dynamism, charisma and leadership to achieve objectives
• Monitoring the team's performance daily and taking corrective action
• Communicating to the team all the elements for them to achieve their mission
• Participating in HR processes (recruitment, bi-annual evaluation)
• Coaching, training and stimulating the sales team
• Coaching and animation of the team
• Training on CRM tools
• Implement new sales pitches
• Collaboration, proactivity and respect for processes
• Collaboration with marketing and sales operations teams to improve process efficiency and results (weekly to daily, depending on the subject)
• Participation in new product launches, suggestions for improvement, implementation, and user feedback
• Proactivity in the organisation and follow-up of administrative matters (CRM, challenge rules, gifts to prospects)
• Regular and transparent communication with the manager

Skills on Resume: 

• Team Management (Soft Skills)
• Leadership (Soft Skills)
• Opportunity Development (Hard Skills)
• Performance Monitoring (Hard Skills)
• Recruitment (Hard Skills)
• Coaching (Soft Skills)
• CRM Training (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Provide support for Axis customers and act as an internal escalation point for other Account Executives
• Assist with the planning and implementation of business area call center strategies and operations
• Coach team members to operate by high-quality, customer-focused standards
• Monitor day-to-day activities and provide direction and communication to employees
• Ensure calls are answered in a timely, efficient and knowledgeable manner
• Provide a daily review of CRM lead queues
• Ensuring team members are providing accurate and timely follow-up
• Maintain focus on the constant improvement of processes and initiatives
• Improve area operations, efficiency and service to both internal and external customers
• Oversee team calendars, scheduling of resources and adequate staffing of phones and chat for all business areas
• Assist in coordinating new employee onboarding and training
• Consistently review and update training resources
• Regularly monitor wallboard call activity and intervene for quality assurance and training purposes
• Provide feedback and concerns to the Business Area Director

Skills on Resume: 

• Customer Support (Soft Skills)
• Strategy Implementation (Hard Skills)
• Team Coaching (Soft Skills)
• Activity Monitoring (Hard Skills)
• CRM Review (Hard Skills)
• Process Improvement (Hard Skills)
• Onboarding (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Coach, motivate and improve the performance of the Inside Sales team
• Understand sales funnel and key metrics to drive efficiency and improve KPIs
• Qualify new sales opportunities through inbound lead follow-up, calls and emails, including outreach and relationship management, negotiation and closing of new business
• Understand customer needs and requirements
• Manage within Salesforce and internal CRMs, the sales cycle for assigned accounts
• Create and manage both pipeline and daily activities within Xant and Salesforce
• Work strategically with management to identify challenges and provide recommended solutions
• Identify current and future partnership opportunities
• Collaborate with both the BDR and Marketing teams
• Sharing industry news, sales best practices, and other experiences to help the team learn, innovate, and grow together
• Exceed monthly and quarterly quota targets

Skills on Resume: 

• Team Coaching (Soft Skills)
• KPI Management (Hard Skills)
• Opportunity Qualification (Hard Skills)
• Relationship Management (Soft Skills)
• CRM Management (Hard Skills)
• Pipeline Management (Hard Skills)
• Strategic Solutions (Soft Skills)
• Quota Achievement (Hard Skills)

Job Summary: 

• Assist with projects that need immediate assistance
• Assist the team in achieving the goals made in their 1-1 reviews
• Assist supervisors with projects and questions raised by the team
• Manage a portfolio while new CSMs are onboarded
• Assist tthe team with roadblocks that might need more research time
• Assist the team with system issues and tickets routed to the correct departments
• Motivate team members daily
• Oversee the Inside Sales day-to-day operation
• Discover training needs and provide coaching

Skills on Resume: 

• Project Support (Hard Skills)
• Goal Assistance (Soft Skills)
• Portfolio Management (Hard Skills)
• Issue Resolution (Soft Skills)
• System Support (Hard Skills)
• Team Motivation (Soft Skills)
• Operations Oversight (Hard Skills)
• Training Coaching (Soft Skills)

Job Summary: 

• Lead team to develop revenues and relationships with national and international customers, offering the best quality of service in the market
• Responsible for resource planning and management, as well as reporting on the performance of the team and the development of customer portfolios
• Provide detailed reports on quality, performance and development to the management of the business unit
• Training and development of the team, to meet and maintain the international standards of Sixt
• Lead and train the VIP support team who directly serve the biggest customers
• Develop and implement training on lead generation and conversion
• Improve the quality of the sales associates as a quality assurance agent, monitoring and coaching the sales reps
• Assume ownership and accountability for the timely
• Accurate identification and resolution of operational, benefit, data, and communication issues
• Facilitate inter-departmental communication to effectively provide customer support

Skills on Resume: 

• Revenue Development (Hard Skills)
• Resource Management (Hard Skills)
• Performance Reporting (Hard Skills)
• Team Training (Soft Skills)
• VIP Support (Soft Skills)
• Lead Generation (Hard Skills)
• Quality Assurance (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Be accountable for delivering an exceptional customer experience for Computacenter, managing a team of Customer Executives who will have a deep awareness and appreciation of customer requirements and contracts
• Be part of a management team shaping the future of customer management in delivering a first-class service
• Collaborating internally with a range of stakeholders at varying levels across the business, driving a growth mindset culture and a desire to achieve success for customers and themselves
• Meet the commitments made to customers and internal stakeholders to successfully deliver a first-time customer experience
• Be accountable for the performance and development of the team
• Participate in customer steering committees and drive improvements on contracts in scope
• Promptly and effectively resolving customer escalations to avoid disruption and minimise business impact
• Analyses management reports to allocate work and report on trends
• Actively participates in the recruitment of new employees
• Positively engages with team members, setting objectives and measuring performance
• Drives personal and team development
• Identifies training needs in the team and guides the search for suitable development measures
• Being an ambassador for Customer Management

Skills on Resume: 

• Customer Experience (Soft Skills)
• Team Management (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Performance Development (Hard Skills)
• Contract Management (Hard Skills)
• Escalation Resolution (Soft Skills)
• Report Analysis (Hard Skills)
• Recruitment (Hard Skills)

Job Summary: 

• Hire, train, and onboard new Inside Sales associates
• Manage, motivate and develop a team of Inside Sales associates
• Help them improve their performance and generate leads to achieve sales outcomes (both new business and cross-sell) for both inbound and proactive outbound activity
• Coach individual team members on how to improve their business acumen and commercial skills
• Overcome performance gaps and deliver ongoing informal/formal feedback
• Help the team build careers and conduct end-of-year performance reviews, and address any performance management gaps
• Conduct monthly performance scorecard reviews with the team
• Accomplish targeted sales goals and achieve relevant KPI's
• Evaluate and improve new and existing operational processes (including but not limited to commission processes, SLAs on marketing/sales engagements)
• Report on team metrics to both the team and relevant stakeholders on weekly/monthly cadence calls
• Ensure correct usage and adoption of Salesforce and other tools
• Drive team to individual and team goals, driving team utilization and territory allocation
• Collaborate with marketing and sales on upcoming go-to-market campaigns and planned marketing events to ensure Inside Sales support
• Communicate the performance of the team weekly, celebrating success and highlighting gaps to target

Skills on Resume: 

• Recruitment (Hard Skills)
• Team Management (Soft Skills)
• Lead Generation (Hard Skills)
• Business Coaching (Soft Skills)
• Performance Feedback (Soft Skills)
• Process Improvement (Hard Skills)
• KPI Achievement (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Act as the main point of contact/Supervisor and assist with questions from all the ISRs and escalated customer situations
• Listen and engage with customers, surfacing relevant learnings to share with the team
• Ensure the team stays organized and helps them manage their sales pipeline effectively to achieve their goals
• Assist with team scheduling to ensure proper coverage
• Approve timesheets for the ISRs on the team
• Supervise and motivate the team to achieve their sales targets and other KPIs
• Monitoring their performance and mentoring them to achieve their targets
• Achieve and consistently exceed the monthly sales goal for the team by not only helping them to manage their pipeline but also selling to customers and contributing towards the team's goal
• Interacting with customers to handle inbound calls, live chats and video demos
• Help manage the pipelines for the team of ISRs when they are out of the office
• Identify opportunities and strategies to increase sales
• Collaborate with other Team Leads to establish consistency across teams as well as to learn about and implement best practices
• Work with the Sales Operations Coordinator to ensure any system issues for the team are addressed
• Work with the Sales Support Associate to ensure the team has the appropriate messaging resources to achieve their goals and seek out assistance when additional resources are needed
• Work with the Director of Inside Sales and the Sales L&D team to train new ISRs on the team as well as recommend new training modules based on team learning gaps

Skills on Resume: 

• Customer Supervision (Soft Skills)
• Pipeline Management (Hard Skills)
• Team Scheduling (Hard Skills)
• Performance Monitoring (Hard Skills)
• Sales Achievement (Hard Skills)
• Customer Interaction (Soft Skills)
• Sales Strategy (Hard Skills)
• Team Training (Soft Skills)

Job Summary: 

• Guides, coaches, develops, and leads team members who collaborate and coordinate with Business Units, other Sales teams, and stakeholders to attain or exceed all performance goals including bookings, retention and growth
• Supports the manager to drive accountability of bookings goals as well as OKRs, KPI, and growth targets
• Supports development plans and mentors individuals on the team to maximize their growth and potential
• Serves as a point of escalation and guidance for team members to ensure account coverage
• Makes high-volume inbound or outbound sales calls and identifies opportunities to sell solutions to existing and net new customers
• Maintains familiarity with assigned customers’ business in the context of the overall health care industry
• Understands how the inside sales team differentiates itself in markets and creates value by showing how the Change Healthcare portfolio can support/maximize their differentiation
• Consults with customers to identify the strategic outcomes they are seeking to achieve and coordinates the engagement of users as well as functional and technical specialists within their own and customers' organizations
• Proactively and continually assesses, clarifies and validates short-term needs and long-term customer objectives
• Directs customers to solutions that address their needs
• Through strategic account planning, creates and drives bookings retention and growth strategies for account sets
• Leveraging market share intelligence data, utilization reviews, value-based selling methods and facilitation of training and onboarding to ensure product adoption
• Serves as an operational guide for all aspects of account alignment, both for existing and new customers
• Maintains and expands relational footprint within assigned team, focusing but not limited to Director, VP and C-suite contacts
• Creates and delivers Business Reviews and Strategic Meetings with all assigned customers/ sales representatives per corporate guidelines
• Maintains contact with all key customers and representatives every week
• Maintains accuracy of customer documentation in all corporate repositories such as Salesforce, Siebel, Qualtrics and Contract Administration
• Serves as a secondary escalation point for operational disruption across the inside sales organization

Skills on Resume: 

• Team Leadership (Soft Skills)
• Accountability Support (Hard Skills)
• Mentoring (Soft Skills)
• Escalation Guidance (Soft Skills)
• Sales Calling (Hard Skills)
• Customer Consultation (Soft Skills)
• Account Planning (Hard Skills)
• Relationship Management (Soft Skills)

Job Summary: 

• Manage unique customers and high-value placement weekly performance
• Discuss achievements, challenges, receive feedback, and motivate the team
• Research potential leads, support outside sales reps
• Maintain active, up-to-date call sheets for sales representatives
• Maintain communication with sales reps and management with important account information
• Manage schedule/timekeeping for team
• Ensure that the team reports to work on time with a professional attitude
• Prepare orders via telephone, voicemail, email, text, and fax
• Ensure accuracy of orders, shipment date, quantity, pricing, duplicates, etc.
• Supervise the daily work of the inside sales team
• Provide support for the outside sales team
• Credits, pick-ups, special requests, routing information, usage reports, sample requests, NSIs
• Provide coverage when inside/outside sales representatives are absent (team-specific)

Skills on Resume: 

• Performance Management (Hard Skills)
• Team Motivation (Soft Skills)
• Lead Research (Hard Skills)
• Account Communication (Soft Skills)
• Scheduling (Hard Skills)
• Order Processing (Hard Skills)
• Team Supervision (Soft Skills)
• Sales Support (Soft Skills)

Job Summary: 

• Communicate professionally on the phone and in person with customers, vendors, and fellow employees
• Build and maintain customer relationships
• Anticipate customer needs by monitoring inventory control, holiday schedules, weather conditions, etc.
• Resolve customer service-related issues professionally
• Utilize current reports and/or create new ones
• Monitor/analyze the performance of call center representatives
• Manage the Average Speed of Answer (ASA) to 25 seconds or less
• Manage the abandoned calls to within 2% or less
• Leverage CW Tools to Drive Sales and Profits
• Review the RealTime Placement Report weekly
• Submit a weekly log of calls made and reasons

Skills on Resume: 

• Professional Communication (Soft Skills)
• Relationship Building (Soft Skills)
• Needs Anticipation (Soft Skills)
• Issue Resolution (Soft Skills)
• Report Management (Hard Skills)
• Performance Analysis (Hard Skills)
• Call Monitoring (Hard Skills)
• Sales Driving (Hard Skills)

Job Summary: 

• Manage the weekly Push List Report
• Submit a weekly log of sales made
• Utilize recognition programs/champion and participation in appreciation activities
• Champion and lead the development of new inside sales representatives
• Training and post-training to ensure success
• Utilize inside product and sales experts to engage in training for the inside team
• Coach inside sales reps on customer service and selling behavior/language
• Ensure productivity by providing clear instructions, follow-up, feedback, recognition and accountability
• Provide support and motivation to the inside sales team to achieve individual and overall targets
• Participate in the job interview of applicants
• Provide support to the sales manager
• Commit to performance improvement plans and provide weekly documentation and feedback

Skills on Resume: 

• Report Management (Hard Skills)
• Sales Tracking (Hard Skills)
• Team Development (Soft Skills)
• Employee Training (Hard Skills)
• Sales Coaching (Soft Skills)
• Product Training (Hard Skills)
• Performance Feedback (Soft Skills)
• Team Motivation (Soft Skills)

Job Summary: 

• Lead the Inside Sales team and work closely with Leaders in Sales, Marketing, and Operations to drive alignment and top-line outcomes
• Deliver predictable, scalable and repeatable results across all aspects of Inside Sales,
• Implement in the region detailed policies and procedures, as well as reporting and forecast metrics for hiring, onboarding, training, role execution, pipeline impact, and revenue impact
• Collaborate with Sales and Marketing Operations to establish reports, dashboards, and analysis
• Provide visibility into Inside sales activities and drive operational excellence through rigorous adherence to standards and auditability
• Collaborate cross-functionally with Sales and Marketing leaders
• Develop, implement, deliver and measure the results of Demand Gen initiatives that drive pipeline and revenue growth
• Ensure lead quality, quantity, and proper follow-up and align pipeline products to sales priorities
• Ensure Inside sales develop and maintain effective territory plans to maximize and demonstrate phone and activity time
• Pre-call planning, adhering to territory hours and metrics, and customizing scripts to market segments and prospect types
• Hire, train, and retain a world-class Inside Sales team in the region
• Develop domain expert leaders and future sales stars through coaching, mentoring and focused employee engagement initiatives
• Support Enterprise and Commercial segment sales growth by implementing strategic initiatives and promoting a high-energy, high-activity environment

Skills on Resume: 

• Team Leadership (Soft Skills)
• Sales Alignment (Soft Skills)
• Policy Implementation (Hard Skills)
• Reporting (Hard Skills)
• Operational Excellence (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Demand Generation (Hard Skills)
• Territory Planning (Hard Skills)

Job Summary: 

• Lead in the training of ISRs on established contract review procedure, order entry, status, shipments, and returns
• Develop and organize training documents and the guidelines for the team
• Represent the team in internal meetings
• Back up the ISR manager in their absence
• Assist the ISRs with customer escalations and internal communication issues
• Oversee temporary workers and full-time employees who require special attention
• Assist the manager in ensuring audits and procedure reviews are complete and up to date
• Deploy the team resources to the priorities of the day
• Lead and oversee the work of the inside sales team
• Coach, train, evaluate, and monitor sales representatives’ performance
• Set and track sales targets and KPIs
• Coordinate sales projects to meet deadlines
• Execute sales analysis, prepare sales report and suggest improvements
• Work closely with Product and Engineering teams to represent the voice of the customer to drive product improvements

Skills on Resume: 

• Training Delivery (Hard Skills)
• Documentation (Hard Skills)
• Team Representation (Soft Skills)
• Escalation Handling (Soft Skills)
• Resource Deployment (Hard Skills)
• Performance Monitoring (Hard Skills)
• Sales Analysis (Hard Skills)
• Customer Advocacy (Soft Skills)

Job Summary: 

• Manages the inside Sales team
• Supports annual planning and forecasting (BI Analysis for Excel)
• Supports customer subsidiaries in foreign countries
• Supports sales activities such as Marquardt’s New Product Development Process (PEP) landscape, sample order management and coordination, marketing logistics tasks, and settlement of projects
• Works on the edit change notifications by the ECN workflow
• Understands and interprets logistics/supply chain details (SAP)
• Works with finance on invoices, outstanding item list, credit management and dispute management reports
• Executes the monthly outstanding item list
• Understands and can read Material master data, material BOM
• Price determinations, preparing and creating quotations
• Manages customer complaints and executes commercial adjustments in case of logistics and quality complaints
• Prepares and follows up on price negotiations, price sheets and annual price alignment
• Reading and understanding engineering drawings
• Edits agreements and first sample inspection reports

Skills on Resume: 

• Team Management (Soft Skills)
• Forecasting (Hard Skills)
• Sales Support (Hard Skills)
• Project Coordination (Hard Skills)
• Supply Chain (Hard Skills)
• Invoice Management (Hard Skills)
• Quoting (Hard Skills)
• Complaint Handling (Soft Skills)

Job Summary: 

• Supports initiatives of the field sales organization and carries individual and/or team quotas shared with the field
• Generates prospective customers and closes sales generated through cold calling
• Book appointments for new prospects
• Informs customers of company promotions and upgrades, uses persuasive techniques to motivate customers and urges timely purchases to meet qualifications for discounts
• Qualifies leads, identifies decision makers, determines customer needs, and explains product/service alternatives
• Recommends the most suitable products/services and identifies features and benefits
• Overcomes customer objections and closes sales
• Reports daily or weekly activity to the field sales manager or the inside sales management
• Respond to inquiries and resolve problems
• Attempt to cross-sell or up-sell each account
• Prepares required sales documentation

Skills on Resume: 

• Sales Generation (Hard Skills)
• Appointment Booking (Hard Skills)
• Promotional Communication (Soft Skills)
• Lead Qualification (Hard Skills)
• Product Recommendation (Hard Skills)
• Objection Handling (Soft Skills)
• Problem Resolution (Soft Skills)
• Sales Documentation (Hard Skills)

Job Summary: 

• Lead the team of inside sales
• Serve as the first point of contact for customers seeking commercial assistance over the phone or email
• Provide accurate information and educate customers on products and services
• Determine the best solution based on the customer’s technical or commercial needs and details provided
• Qualify leads and follow up with them or with existing customers until the sale is closed or forwarded to a key account manager
• Provide an excellent customer experience
• Identify opportunities to upsell and cross-sell products as per clients’ requirements
• Record events, complete logs, and reports
• Pass on any feedback or suggestions from customers to the appropriate internal team
• Identify and suggest possible improvements to procedures

Skills on Resume: 

• Team Leadership (Soft Skills)
• Customer Assistance (Soft Skills)
• Product Education (Hard Skills)
• Solution Determination (Hard Skills)
• Lead Qualification (Hard Skills)
• Customer Experience (Soft Skills)
• Upselling (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Responsible for the performance of the Inside sales team and their key KPI’s
• Coaching to provide support and guidance
• Planning of the sales team development
• Hold team meetings to discuss performance and business priorities
• Produce innovative ideas on how the team can improve and become consistently more effective
• Produce annual plans to cover such as future expansion, optimising existing practice and market and customer penetration
• Provide feedback for continuous improvement of tools, processes, and systems
• Provide insights to shape the most effective remote campaign
• Provide Senior Leader updates on critical projects, updates or performance
• Direct sales of BIOMERIEUX solutions and services for determined product lines or customer categories
• Manage and track all leads from various external lead sources
• Assign inbound leads coming from bioMérieux’s websites to the Sales owners via CRM, following a defined process
• Proactive outbound initiatives for relevant projects defined with the Sales and Marketing teams
• Acts as a liaison with the sales team to pass on potential leads, checking that the necessary contact is then made by them and any requested action taken
• Development of best practices with guidance from the Digital Marketing Manager, Marketing Director, and the Communication team 
• Campaign, tradeshow/event, and webinar support with subsequent supervision of leads provided to sales owners
• Creation and verification of accurate and complete customer lists for ad targeting

Skills on Resume: 

• Performance Management (Hard Skills)
• Team Coaching (Soft Skills)
• Sales Planning (Hard Skills)
• Idea Generation (Soft Skills)
• Process Improvement (Hard Skills)
• Campaign Insights (Hard Skills)
• Lead Management (Hard Skills)
• Event Support (Hard Skills)

Job Summary: 

• Managed the selling process of the full suite of PayPal products and exceeded revenue goals based on the roll-up of sales executive targets
• Develop a holistic plan on upskilling the team, working in partnership with regional leadership, sales enablement and sales effectiveness team
• Work with internal stakeholders to review and enhance the existing sales process to help sales representatives shorten the sales cycle
• Utilizes analytics tools and works to provide detailed analyses of sales performance for the purpose of formulating a sales strategy that identifies the successes, weaknesses, and opportunities for sales management
• Working with internal stakeholders to create and execute a strategic sales plan that identifies high-value prospects within the Small Middle Business segment
• Understand the payment competitive landscape to build a strong pipeline and lead generation
• Builds strong relationships with the external partners and consumers
• Interacts with them to promote the PayPal brand and play an active role in the Payment industry for possible partnership collaboration
• Hire, onboard, and scale the inside sales team and processes to 3x within 6 months
• Set targets and KPIs for the team as well as individual performance, while continuously motivating the team with weekly performance reports and meetings
• Responsible for the growth and development of the team
• Leading training and coaching, leading performance reviews and creating more efficient processes to help the team achieve their goals

Skills on Resume: 

• Sales Management (Hard Skills)
• Team Upskilling (Soft Skills)
• Process Enhancement (Hard Skills)
• Sales Analysis (Hard Skills)
• Strategic Planning (Hard Skills)
• Pipeline Building (Hard Skills)
• Relationship Building (Soft Skills)
• Team Development (Soft Skills)

Job Summary: 

• Recruitment and employment of new candidates
• Initial training of new employees
• Identify needs and provide strategies for further training
• Enforce and ensure company policies, routines and processes are followed by the team
• Follow and enforce established disciplinary procedures
• Document best practices, routines, and processes
• Set clearly defined goals for the team in projects, short-term and mid-term, together with management and other stakeholders
• Report and provide management with trends, forecasts, and team progress
• Provide sales techniques and sales coaching to each team member
• Proactively sell and handle the end-to-end sales process
• Work with delivery and other sales organizations to ensure success
• Maintain the team’s focus on core values
• Maintain and improve team morale
• Provide and communicate essential information to the team and stakeholders
• Follow up on team activities and arrange continuous training

Skills on Resume: 

• Recruitment (Hard Skills)
• Employee Training (Hard Skills)
• Policy Enforcement (Hard Skills)
• Goal Setting (Hard Skills)
• Forecast Reporting (Hard Skills)
• Sales Coaching (Soft Skills)
• End-to-End Sales (Hard Skills)
• Team Morale (Soft Skills)

Job Summary: 

• Provide consultative services to clients and therapists during the sales process, including Equipment Trials, Product Demonstrations and Education and Equipment Sales
• Providing information on the appropriate medical equipment and services for the client's needs
• Handling retail customers in the showroom (showing and selling products)
• Using the custom HME CRM system, preparing quotations and executing work orders
• Ensure clients get the highest level of service promptly
• Responsible for Victoria’s Sales Coordinator (Internal)
• Responsible for client complaints (taking calls)
• Training any new Sales Coordinator staff on CRM, front desk, and programs
• Act as a backup for any staff who are sick or on vacation
• Tracking sick days/when CSRs are late and emailing to HR for payroll adjustments

Skills on Resume: 

• Consultative Selling (Soft Skills)
• Product Knowledge (Hard Skills)
• Customer Service (Soft Skills)
• CRM Management (Hard Skills)
• Quoting (Hard Skills)
• Complaint Handling (Soft Skills)
• Staff Training (Hard Skills)
• Backup Support (Soft Skills)

Job Summary: 

• Assist in the hiring process
• Review resumes, conduct interviews, and hire new Sales Coordinators
• Assist in annual performance review
• Requesting new office supplies
• Responsible for ensuring Policies and Procedures are enforced and followed
• Responsible for merchandising the showroom, keeping it stocked and maintaining the accuracy of pricing
• Going through purchase orders that have arrived and scheduling for delivery
• Assisting sales reps with sales quotes, rental quotes, buyout quotes or any changes
• Responsible for answering calls and handling all walk-ins
• Overall quality control of the front of house and coordination with the warehouse team
• Oversight of roles and responsibilities for sales coordinators
• Helping in organizing company events

Skills on Resume: 

• Hiring (Hard Skills)
• Performance Review (Hard Skills)
• Policy Enforcement (Hard Skills)
• Merchandising (Hard Skills)
• Order Scheduling (Hard Skills)
• Sales Support (Soft Skills)
• Quality Control (Hard Skills)
• Event Organization (Soft Skills)