Job Summary: 

• Execute outbound prospecting campaigns, including research, cold calls, emails, and social media
• Manage the sales process for specific opportunities and customer accounts
• Deliver sales presentations and product overviews to customers and channel partners
• Build and execute weekly sales activity plans to maximize efficiency and effectiveness in managing the business pipeline
• Attend select virtual and physical industry events
• Report on activities and opportunities in the CRM and on territory calls
• Meet and exceed sales targets
• Action inbound business leads in collaboration with the SDRs and field sales representatives
• Collaborate with Demand Generation, Channel and Field Sales teams
• Provide product and customer feedback to internal teams, including product management, product marketing, and customer insights

Skills on Resume: 

• Prospecting (Hard Skills)
• Sales Management (Hard Skills)
• Presentation (Soft Skills)
• Planning (Soft Skills)
• Networking (Soft Skills)
• CRM Reporting (Hard Skills)
• Target Achievement (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Create, manage, and implement a full-cycle Account Management plan (from onboarding to upselling and renewal)
• Oversee customer support on all accounts
• Manage customer expectations and alignment with the delivery team
• Maintain customer relationships and ensure customer satisfaction and success
• Serve as the primary escalation point for any problems with clients
• Help clients develop a strategy that maximizes business value
• Handle billing and invoicing for the clients
• Work in close contact with sales and product teams to ensure the quality of the company's output and the delivery of services within key accounts
• Manage client risk while ensuring that client support is provided on time, within budget, and with exceptional quality
• Track account metrics versus account plan
• Hire and train an inside account representative to support growth and customer satisfaction goals

Skills on Resume: 

• Account Planning (Hard Skills)
• Customer Support (Hard Skills)
• Expectation Management (Soft Skills)
• Relationship Building (Soft Skills)
• Problem Solving (Soft Skills)
• Strategic Thinking (Soft Skills)
• Billing (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Call on target customers and qualify prospects
• Qualify the total value of the opportunity and manage with appropriate sales support (external sales team, marketing, etc.)
• Develop profitable new accounts within the assigned account base
• Maintain relationships and develop new business with existing customers
• Manage accounts by overseeing all current and upcoming projects
• Contact with technical centers, plants and customers to discuss service, quality, pricing, environmental, sample and tooling lead times
• Develop and maintain positive relationships with customers and other ThermoSafe personnel
• Take responsibility for pricing accounts and implementing a profitability strategy that is competitive and beneficial to ThermoSafe
• Prepare forms, reports, and projections for appropriate managers and departments
• Prepare for and lead ongoing client operations calls
• Ensure that all customer requests are appropriately documented, communicated and resolved
• Partner with WELL Support to effectively track, triage, and resolve open issues
• Partner with Sales Operations on strategic account projects or expansion/growth opportunities
• Communicate product functionality and enhancements to assigned customers
• Develop a deep understanding of WELL's functionality
• Develop a trusted advisor relationship with the book of business

Skills on Resume: 

• Prospect Qualification (Hard Skills)
• Account Development (Hard Skills)
• Relationship Management (Soft Skills)
• Project Oversight (Hard Skills)
• Customer Communication (Soft Skills)
• Profitability Strategy (Hard Skills)
• Issue Resolution (Soft Skills)
• Product Knowledge (Hard Skills)

Job Summary: 

• Document information into Salesforce CRM
• Develop and oversee customer retention campaigns
• Participate in and improve upon in-house brand promotions
• Engage with clients daily via live contact and follow up with all customers
• Learn and recognize triggers based on customer behavior
• Engage with clients to request to terminate or downgrade
• Use multi-line phone systems
• Quote and calculate rates for new services accurately
• Summarize the agreement and explain the next steps
• Interact with other departments to ensure customer satisfaction
• Meet established productivity goals such as sales, call handling time, and record accuracy
• Work simultaneously with multiple computer applications and databases
• Properly move the lead through the correct channel or handle internally for sale
• Perform miscellaneous administrative functions
• Meet the measures of success and strive for continuous improvement

Skills on Resume: 

• CRM Management (Hard Skills)
• Retention Campaigns (Hard Skills)
• Client Engagement (Soft Skills)
• Behavior Recognition (Soft Skills)
• Rate Quoting (Hard Skills)
• Cross-Department Communication (Soft Skills)
• Multitasking (Soft Skills)
• Continuous Improvement (Soft Skills)

Job Summary: 

• Engage, lead and develop customers and partners and implement specific account plans, resulting in identifying opportunities, solution adoption, integrated offerings and go-to-market strategies
• Identify and secure a diverse set of relationships with the key decision-makers
• Build, qualify and report on the pipeline
• Generate revenue/bookings, license, subscription, services, and new maintenance across all offerings
• Proactively acquire industry/ product knowledge across all platforms, applications, and products to ultimately ensure quota attainment, i.e., product seminars, etc.
• Analyze competitive landscape, use cases, champions and frameworks to demonstrate differentiation and outline Progress’s unique selling points
• Become a customer ally by adopting a cadence of discovery and positioning with prospects and customers to enable an aligned value offering
• Deliver high-impact account/ territory plans and presentations through teaming with key internal stakeholders, such as Sales, Marketing, Pre-sales, Product Management, Development, Finance, Professional Services, and Tech Support
• Engage in discussions to define business and technical/ product challenges, map these to technologies and then overcome objections
• Promote industry mature workloads to drive business penetration and growth in midmarket/long tail by leveraging NPN coverage
• Joint task force with PBMs of Disti/NPNs/OEMs to drive the demand in the mid-market and catch the sales leads, drive run rate business and new account penetration
• Work with the Industry team to profile potential accounts and nurture them into further named accounts

Skills on Resume: 

• Account Planning (Hard Skills)
• Relationship Building (Soft Skills)
• Pipeline Management (Hard Skills)
• Revenue Generation (Hard Skills)
• Product Knowledge (Hard Skills)
• Competitive Analysis (Hard Skills)
• Value Positioning (Soft Skills)
• Presentation (Soft Skills)

Job Summary: 

• Work with NSP Account Managers to uncover, follow up and close large sales deals
• Lead conference calls, quotes, tracking and resolving customer issues
• Establish and maintain an effective relationship with the customer, through consultative and partnership selling activities and a comprehensive understanding of their office commercial needs
• Take the lead in research accounts, identify key players, generate interest and develop accounts to stimulate opportunities
• Track, manage and report sales activities and pipeline in Salesforce
• Help create and execute innovative marketing and sales programs and contests
• Conduct sales trainings, team sits, and other revenue generation activities with the Insight Salesforce
• Increase the number of engagements with SHI
• Work at SHI’s office for a minimum of 1 day per week when offices reopen
• Qualify incoming leads from a given set of accounts
• Utilize Social Networks’, partner endorsements and other techniques for access to key contact persons within accounts
• Clarify the roles of contacts and create organizational charts
• Collect information on the organizations’ structure, key geographies and subsidiaries
• Map out the key vendor relationships for both competitive, partner and complementary technologies
• Set up meetings for EAMs
• Identify the key business and IT initiatives
• Update and maintain prospect and customer accounts in the Veeam CRM system

Skills on Resume: 

• Deal Closing (Hard Skills)
• Issue Resolution (Soft Skills)
• Consultative Selling (Soft Skills)
• Account Research (Hard Skills)
• Pipeline Tracking (Hard Skills)
• Marketing Support (Hard Skills)
• Lead Qualification (Hard Skills)
• Networking (Soft Skills)

Job Summary: 

• Establish and maintain a high level of customer satisfaction
• Meeting account retention and cancellation policy goals by resolving customer issues in a timely, accurate and professional manner
• Investigate cancellation requests from customers and develop action plans for recovery
• Refer unsuccessful attempts to save accounts to the Account Manager or the Sales Manager for further action
• Manage and follow up all pending cancellations until cases are closed, including account research, maintenance of contact results, scheduling of follow-up activities and completion of all other requirements
• Consistently meet or exceed weekly or monthly goals for handling cancellation requests
• Manage the Save Desk, including tracking, follow‑up, and reporting of cancellation results, and placing lost accounts into Salesforce.com
• Offer and quote pricing for service on demand as encountered during customer contact
• Play a key role in meeting sales and pricing objectives by proactively promoting WTI services
• Identify opportunities to up‑sell and cross‑sell existing customers and refer opportunities appropriately
• Generate leads for follow‑up by inside and outside sales personnel

Skills on Resume: 

• Customer Satisfaction (Soft Skills)
• Issue Resolution (Soft Skills)
• Account Recovery (Hard Skills)
• Follow Up (Soft Skills)
• Goal Achievement (Hard Skills)
• CRM Management (Hard Skills)
• Upselling (Hard Skills)
• Lead Generation (Hard Skills)

Job Summary: 

• Primary contact for assigned customer accounts
• Responsible for daily service and selling to assigned accounts
• Additional focus on reactivating inactive customers in the assigned territory
• Work with partnered field associates to provide optimal customer service and support
• Manage retention and growth of assigned accounts utilizing company initiatives, programs, and resources
• Maintain outbound call, talk-time and sales quotas
• Shared selling with designated accounts in the assigned district
• Provide pricing and product information to customers
• Place, monitor, and ensure timely shipment of customer orders
• Maintain proper call notes in CRM for each customer contact and activity
• Manage, develop, and grow assigned accounts through regular contact
• Build relationships with contacts at assigned accounts
• Introduce new products and services to assigned accounts as applicable
• Partner with Field sales associates and management to help achieve territory objectives
• Complete targeted sales campaigns assigned by management
• Report customer and market developments to Field sales associates and management
• Complete and maintain product training and certification
• Keep abreast of product, service and industry developments

Skills on Resume: 

• Account Management (Hard Skills)
• Customer Service (Soft Skills)
• Account Reactivation (Hard Skills)
• Collaboration (Soft Skills)
• Retention Growth (Hard Skills)
• CRM Documentation (Hard Skills)
• Relationship Building (Soft Skills)
• Product Knowledge (Hard Skills)

Job Summary: 

• Sell Ygrene financing programs to designated channel partners
• Establish productive, professional relationships with key personnel in designated partner accounts
• Develop a business case with the partner to demonstrate how the program generates additional profits and/or top-line revenue for that partner
• Earn the right with the partner to be their financing option of first choice
• Works directly with senior leadership, marketing and sales teams at each partner
• Ensure that they have the information, sales tools and support
• Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Proactively assess, clarify, and validate partner needs on an ongoing basis and secure information on competitive offerings being made to partners
• Sell through partner organizations to property owners in coordination with partner sales resources
• Responsible for securing a sustained and effective co-marketing program including lead generation, lead capture, and financing
• Coordinate the involvement of Ygrene personnel, including support, marketing, and management resources
• Meet partner performance objectives and partners’ expectations
• Ensure compliance with partner agreements

Skills on Resume: 

• Channel Sales (Hard Skills)
• Partner Relations (Soft Skills)
• Business Case Development (Hard Skills)
• Strategic Positioning (Soft Skills)
• Joint Planning (Hard Skills)
• Needs Assessment (Soft Skills)
• Co-Marketing (Hard Skills)
• Compliance (Hard Skills)

Job Summary: 

• Support the sale of products to customers by entering, managing, and expediting orders to facilitate the timely delivery of products to customers
• Respond to calls/e-mails/faxes daily from customers, distributors, agents and outside sales personnel
• Communicate technical information to customers, distributors and end-users, including technical specifications, samples, and catalogs
• Process requests for quote by providing pricing and product availability, and proactively follow up on quotes to win business and gain market intelligence
• Develop and maintain product knowledge through product certification of up to 6 product lines including custom products
• Partner with Regional Sales Managers and agents to communicate customer requirements and proactively increase sales
• Confer with supply chain, warehouses, regional distribution centers, and carriers to supply customers with desired products as expeditiously as possible
• Process customer returns and claims in a timely fashion
• Resolve customer complaints professionally and effectively
• Communicate with customers, distributors, and agents in a professional and timely manner, both verbally and in writing
• Provide back-up assistance and coverage for other team members
• Attend training classes, achieve product certification, and participate in Lean projects
• Participate in cross-functional projects, both on a departmental and company-wide basis, and share pertinent information with fellow team members
• Participate in departmental initiatives and objectives

Skills on Resume: 

• Order Management (Hard Skills)
• Customer Support (Soft Skills)
• Technical Communication (Hard Skills)
• Quoting (Hard Skills)
• Product Knowledge (Hard Skills)
• Sales Collaboration (Soft Skills)
• Returns Handling (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Reviews exception requests to product, credit, and service delivery (including variations to ship instructions, changes to reservations, expedited requirements, etc.)
• Ensures quality standards and client expectations are met and or exceeded
• Monitors minimum order quantities, minimum order size, lead time forecasting and PO provision, and validation of any special requested T&C’s terms and conditions
• Monitors order statuses from arrival through booking and works to eliminate Entered Not Booked orders
• Adheres to order documentation policies, maintains all records, and keeps trackers updated
• Interfaces between the customer and Shipping and Logistics for tracking, misdeliveries, short deliveries, etc.
• Helps process, monitor, and control shipping windows, allocation assignments, pull-ins/push-outs
• Ensures client issues are dealt with professionally and expediently, informing the Distribution Account Manager and/or Director of Sales Ops
• Assists with the closure of contracts and T&C agreements for new and existing clients
• Approves Change Orders and invoices in accordance with the reservation and logistics standard rule sets

Skills on Resume: 

• Exception Handling (Hard Skills)
• Quality Assurance (Hard Skills)
• Order Monitoring (Hard Skills)
• Documentation (Hard Skills)
• Logistics Coordination (Hard Skills)
• Issue Resolution (Soft Skills)
• Contract Management (Hard Skills)
• Invoice Approval (Hard Skills)

Job Summary: 

• Assist with payment collections when the customer order ‘hold’ status is dependent on receipt of payment
• Work across international boundaries with offshore liaisons for accounts that overlap territories
• Work within the constructs of key sales processes and procedures
• Reporting, program compliance and tracking
• Tracking of key customer inputs for supply chain management including forecasts for SFDC (Sales Force.Com), customer POS (Point of Sales), and inventory reporting, and looks to ensure adequacy of product replenishment is achieved
• Act as a customer advocate and voice of the customer to represent the client's interests across Enphase
• Assist or lead new customer onboarding
• Provides regular two-way communication between the client and internal sales operations management
• Provide strong team representation and set proper client expectations
• Acts as an SME (subject matter expert) who can efficiently respond to and expedite issue resolution on multiple/varying fronts
• Provide regular input on all account activity, weekly status and call reports

Skills on Resume: 

• Payment Collections (Hard Skills)
• Cross-Border Coordination (Soft Skills)
• Process Adherence (Hard Skills)
• Reporting (Hard Skills)
• Forecast Tracking (Hard Skills)
• Customer Advocacy (Soft Skills)
• Onboarding (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Perform telesales via inbound and outbound calls to clients and prospects, during hours assigned by management, and in accordance with sales and marketing plans
• Maximize consultative selling approaches and maintain sales territory with remote meetings and telephone sales to new, potential and established accounts
• Increase territory revenues and profit through the development of existing accounts and cold calling prospects from designated sources
• Execute marketing activities and promotions to maximize sales results with targeted accounts
• Maintain a high accuracy level on company pricing and procedures
• Inform current and potential customers of products, promotions and services to generate new business or to increase business
• Know the client's needs and requirements and create solutions that may better serve their needs
• Source prospective clients from media (both printed and electronic), business directories, and referrals to generate profitable business
• Follow up on all leads promptly and track progress with detailed information
• Inform and promote industry information within the team environment
• Communicate with business partners from outside companies
• Adhere to the company sales policy and guidelines

Skills on Resume: 

• Telesales (Hard Skills)
• Consultative Selling (Soft Skills)
• Revenue Growth (Hard Skills)
• Marketing Execution (Hard Skills)
• Pricing Accuracy (Hard Skills)
• Solution Selling (Soft Skills)
• Lead Sourcing (Hard Skills)
• Follow Up (Soft Skills)

Job Summary: 

• Utilize Unified Communications as the primary means of contacting customers, articulating solutions, developing and closing sales opportunities
• Provide expertise around particular areas of interest to discuss industry best practices and development of high-level strategies
• Connect the client's business objectives with Black Box offerings and solutions
• Establish yourself as a 'Trusted Advisor' to the prospect or customer
• Retain current customer base and expand footprint through cross/up sell opportunities
• Acquires and grows strong knowledge of products and services in the assigned practice area
• Effectively sell a broad portfolio of solutions across a wide range of industries
• Assist the customer in maximizing the return of their investment with Black Box
• Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement
• Responsible for accurate and timely revenue forecasting and updates
• Understands gross profit, margin and related sales objectives to ensure achievement of assigned quota and company objectives

Skills on Resume: 

• Communication (Soft Skills)
• Strategic Expertise (Hard Skills)
• Business Alignment (Soft Skills)
• Trusted Advisor (Soft Skills)
• Account Growth (Hard Skills)
• Product Knowledge (Hard Skills)
• Solution Selling (Soft Skills)
• Forecasting (Hard Skills)

Job Summary: 

• Supports ConvergeOne’s strategic Cloud growth objectives across business segments
• Understands the ConvergeOne BANT Qualification methodology (Budget, Awareness, Need and Timing)
• Develops new business opportunities by driving awareness for the ConvergeOne portfolio, Cloud offerings, 5X4 core practices and strategic partners by utilizing campaigns, regional events, digital tools (website, emails, social media)
• Builds customer engagement through phone calls, emails, social media, sending white papers, and recorded webinars
• Positions thought leadership and differentiation
• Nurtures and cultivates relationships by using BANT methodology (clarifying timing, need, authority and budget)
• Follows up with prospects and existing customers from field market events
• Answers inbound sales calls from potential customers, obtains customer information, answers questions, provides information and follows up 
• Uses Microsoft Dynamics CRM to capture information regarding leads/customers and communication history
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data when account information is incomplete to ensure data integrity

Skills on Resume: 

• Cloud Sales (Hard Skills)
• BANT Qualification (Hard Skills)
• Business Development (Hard Skills)
• Customer Engagement (Soft Skills)
• Thought Leadership (Soft Skills)
• Relationship Nurturing (Soft Skills)
• CRM Management (Hard Skills)
• Data Integrity (Hard Skills)

Job Summary: 

• Developing sales and profits through regular contact with current accounts and customer prospects
• Processing customer orders, reviewing and expediting orders and resolving customer issues
• Supplying product information to customers and promoting sales
• Reviewing customer requests and providing quotes
• Promoting the customers’ use of the proprietary inventory control program
• Reviewing and adjusting purchase order pricing according to the branch's marginal goals
• Working with the quality department on approvals and returned product
• Assisting in the preparation and presentation of “Account Reviews” with customers
• Managing an account base of 100 or more
• Maintaining existing and developing new business within a defined territory based on first-tier customer service and product knowledge
• Achieving and exceeding sales goals
• Maintaining activities in internal CRM including tracking interactions about accounts, contacts, prospects, and opportunities

Skills on Resume: 

• Sales Development (Hard Skills)
• Order Processing (Hard Skills)
• Product Promotion (Hard Skills)
• Quoting (Hard Skills)
• Inventory Control (Hard Skills)
• Quality Coordination (Hard Skills)
• Account Management (Hard Skills)
• CRM Tracking (Hard Skills)

Job Summary: 

• Make outbound sales calls
• Customer service, answer phone, and enter orders
• Investigate and resolve customer queries
• Operate the most common office machines
• Assist internal customers (Other customer service employees and sales reps)
• Communicating with customers via phone, email, or mail
• Develop strong working relationships with channel partners to assist with driving channel-led revenue
• Support prospective and new Authorized Rhombus Resellers throughout the application, approval, and onboarding process
• Deliver sales and technical partner enablement training 
• Manage the Rhombus Deal Registration approval/denial process
• Maintain content and enhance workflows within the Rhombus Partner Portal 
• Recommend/assist with the development of partner collateral and marketing material

Skills on Resume: 

• Outbound Sales (Hard Skills)
• Customer Service (Soft Skills)
• Query Resolution (Soft Skills)
• Office Operations (Hard Skills)
• Partner Relations (Soft Skills)
• Onboarding (Hard Skills)
• Training Delivery (Hard Skills)
• Portal Management (Hard Skills)

Job Summary: 

• Achieve weekly, monthly, and quarterly sales goals
• Interact with customer leads generated through marketing to create and close opportunities
• Comply with assigned schedules, assignments, and productivity metrics
• Target new and existing customers via direct phone, mail, and e-marketing to promote new and existing product lines
• Generate price quotations and suggested offerings for customers
• Maintain customer and opportunity information in the CRM tool
• Occasionally attend tradeshows 3-4 times a year, and qualify and coordinate leads from tradeshows and marketing campaigns
• Understand and proactively learn the company's product, functionality, positioning, and competitive advantages
• Support other sales and marketing team members 
• Provide detailed reports regarding customer needs and feedback

Skills on Resume: 

• Sales Goals (Hard Skills)
• Lead Interaction (Soft Skills)
• Customer Targeting (Hard Skills)
• Quoting (Hard Skills)
• CRM Management (Hard Skills)
• Tradeshow Networking (Soft Skills)
• Product Knowledge (Hard Skills)
• Team Support (Soft Skills)