INFORMATION SERVICES MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Sep 15, 2025 - The Information Services Manager has experience in managing IT infrastructure, data systems, and digital platforms while ensuring smooth integration of information services across the organization. This role requires strong leadership, problem-solving, and technical expertise to oversee projects, safeguard data security, and optimize service delivery. The Manager also possesses excellent communication skills, strategic planning abilities, and adaptability to emerging technologies to align information services with organizational goals.
Essential Hard and Soft Skills for a Standout Information Services Manager Resume
- Process Improvement
- Technical Implementation
- System Integration
- Software Testing
- Data Management
- Network Security
- Business Intelligence
- Strategic Planning
- Vendor Management
- IT Governance
- Team Leadership
- Performance Management
- Executive Communication
- Change Management
- Customer Focus
- Cross-Department Collaboration
- Relationship Building
- Problem Solving
- Staff Development
- Continuous Improvement
Summary of Information Services Manager Knowledge and Qualifications on Resume
1. BS in Cybersecurity with 8 years of Experience
- Experience with enterprise application and database development, data management, data services infrastructure, server, and network infrastructure.
- Experience with security administration, website/internet development, and application/customer support.
- In-depth experience within a Microsoft Environment.
- Progressive IT experience, including experience in a technology-integrated mid to large-sized organization.
- Increasing information services management experience and administrative responsibility.
- Demonstrated ability to work with the Executive Management of an organization and to manage multiple concurrent projects.
- A leader who can communicate highly technical information to IS professionals and business stakeholders.
- A team player who is enthusiastic about developing strong, cohesive teams.
- Strong project management skills.
- Collaborative, can develop strong, effective business relationships with vendors, department managers, and other agency staff.
2. BS in Information Technology with 6 years of Experience
- Relevant experience in IS and/or management role in a Matrixed Leadership environment.
- Knowledge of EHR (Cerner, Epic, etc) as well as business or clinical applications and supporting technology.
- Demonstrated fundamental understanding of project accounting and financial management.
- Understanding of general Information Management roles, responsibilities, and best practices, including resource allocation.
- Some combination of the following certifications/coursework: PMP, ITIL, Six-Sigma/continuous improvement/quality training, Agile Methodologies, CCNA, VCP, CISA, CISSP, or vendor-specific SAN/NAS training.
- Strong working skills with MS Office tools such as Word, Excel, PowerPoint, Visio, etc.
- Experience with contractor and vendor management.
- Skill in persuading and gaining buy-in from diverse stakeholders without direct authority.
- Capacity to analyze complex situations, anticipate challenges, and implement practical solutions.
- Able to stay calm and productive during shifting priorities, system outages, or organizational change.
3. BS in Computer Science with 9 years of Experience
- Experience in technology, project management, and software development.
- Track record of building and leading high-performing development teams.
- Working on knowledge of Dev/Ops processes and agile methodologies (SAFE).
- Knowledge in Public Cloud (GCP), container platforms (GKE), CI/CD tools/processes (Github, Spinnaker, Jenkins).
- Working knowledge of the FICO platform.
- Hands-on knowledge of regulatory frameworks (HIPAA, SOX, PCI-DSS) and governance processes to ensure IT aligns with organizational and legal standards.
- Proven ability to manage multimillion-dollar budgets, optimize infrastructure spend, and drive cost efficiency in cloud and on-premise environments.
- Strong leadership, interpersonal, coaching, and collaboration skills.
- Ability to proactively find improvement opportunities, plan, and implement those improvements.
- Ability to manage multiple squads, multiple projects, priorities, and clients.
- Ability to build relationships with business partners, simply communicate complex information, and garner the support of peers, executives, and external partners for ideas.
4. BS in Data Analytics with 5 years of Experience
- Recent experience as a public librarian, demonstrating a customer-service orientation, a record of accomplishment, and a variety of work experiences.
- Knowledge of current trends and professional issues in public library services and management.
- Knowledge of, and experience with, providing, improving, and evaluating a range of branch library services such as information, reader’s advisory, outreach, programming, collection management, and children’s services.
- Knowledge of, and experience with, the principles and methods of organizational administration, such as staff supervision in a unionized environment, budgeting, communications, and records management.
- Knowledge of, and experience with, the scheduling, monitoring, and evaluation of multiple tasks, projects, and priorities.
- Strong leadership and management skills, and the ability to challenge, lead, and inspire others to excel.
- Good written, verbal, and presentation skills.
- Excellent interpersonal, communication, and conflict resolution skills.
- Skilled with group and team dynamics and possessing the ability to motivate, persuade, and negotiate with diverse individuals and groups.
- Skilled in the use of information management tools, including Microsoft Office suite, databases, internet/web, etc.
- Self-starter, results-oriented individual with superior organizational skills.