ICT ENGINEER SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: Aug 13, 2025 - The Information and Communication Technology (ICT) Engineer possesses extensive expertise in ICT railway applications, systems engineering lifecycle, and a wide range of technologies and tools. This role requires strong problem-solving, decision-making, and communication skills to engage and collaborate effectively with stakeholders in dynamic, high-pressure environments. The engineer also leverages advanced computer skills and analytical tools to support system development, integration, and continuous improvement.

Essential Hard and Soft Skills for an ICT Engineer Resume
  • Data Management
  • Technical Support
  • Network Design
  • Cloud Applications
  • Network Architecture
  • Security Administration
  • Incident Resolution
  • Infrastructure Support
  • IT Support
  • Data Security
  • Stakeholder Collaboration
  • Process Improvement
  • Project Management
  • Documentation
  • Customer Interface
  • Problem Solving
  • Technical Leadership
  • Team Collaboration
  • Service Quality
  • Vendor Management

Summary of ICT Engineer Knowledge and Qualifications on Resume

1. BS in Cybersecurity with 9 years of Experience

  • Must have BICSI RCDD Certification or internationally recognized equivalent (e.g., CDCDP, DCDC, CNIDP, PE, etc.)
  • Information and Communications Technology (ICT) design experience in America and Europe
  • Working experience with fiber optic components, cabling, and interconnect products, technologies, and standards in America and Europe
  • Experience developing design documentation in America and Europe (plans, specifications, etc.) for construction and/or permitting
  • Experience using Ekahau to develop and plan predictive AP placement
  • Must have Certified Network Infrastructure Design Professional (CNIDP)
  • Ekahau Certified Survey Engineer (ECSE) certification
  • Experience in Revit, Auto-CAD, Bluebeam or other Computer Aided Design Tools
  • Experience in carrying new design concepts from exploration, concept, development, through deployment/construction
  • Ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs while maintaining or improving quality, reliability, or maintainability
  • Possess excellent verbal and written communication skills, attention to detail, and maintain high-quality standards
  • Ability to simultaneously work and manage multiple projects, prioritize & consistently deliver results in an ambiguous, complex, and fast-paced environment

2. BA in Network Administration with 8 years of Experience

  • Advanced Certification and/or experience in relevant ICT industry technologies such as CCNP (Cisco), MCSE (Microsoft), VCDP (VMware), CA (Citrix) or similar
  • Experience in relevant Cybersecurity methodologies such as CompTIA+, CISSP, CISM or similar
  • Experience working within the IT industry as a systems, network, storage or managed services engineer
  • Knowledge of the systems development lifecycle
  • Able to work with little supervision, who consistently take the initiative to get things done
  • Ability to adapt dictated by project changes
  • Multi-tasking and can manage a variety of complicated tasks
  • Understanding of data structures to provide analytical problem-solving
  • Solid background working within a busy IT team and experience in supporting technical solutions
  • Experience in an IT role, implementing change and projects successfully across multiple locations
  • Working experience in Virtualisation technology
  • Strong experience in Wintel
  • Extensive knowledge of Microsoft Cloud technologies (Azure, CBA, MFA, Teams)
  • Experience with remote desktops such as Citrix Desktop and VDI
  • Advanced communication and interpersonal skills

3. BS in Data Science with 4 years of Experience

  • Strong experience working in an ITIL enterprise environment
  • Strong experience in ICT Systems projects as a technical subject matter expert
  • Strong background in ICT Systems and Cyber Security
  • Experience in managing multiple priorities in a fast-paced environment, maintaining attention to detail and getting results achieved
  • Highly organised and can think three steps ahead
  • Someone who has a high attention to detail and accuracy
  • Able to be a self-starter who can take initiative and has a passion for good patient outcomes
  • Ability to follow procedures and learn on the go
  • Good knowledge of Cyber Security requirements
  • Experience in communicating with users, other technical teams, and senior management to collect requirements, describe features, technical designs, and strategy

4. BA in Computer Science with 7 years of Experience

  • Experience in an IT Systems Engineer or equivalent capacity
  • Proficient in networking, servers, storage, IT security, and enterprise applications
  • Current and demonstrated knowledge and systems experience at a senior level in an enterprise environment
  • Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors
  • Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment
  • Experience in the implementation and maintenance of Honeywell Software (EBI, DVM, Energy Manager)
  • Understanding of building support systems such as BMS, Security and CCTV
  • Experience in implementing IT solutions and working with vendors in a construction project environment
  • Experience in the implementation of ITIL practices, continuous improvement and client-focused service delivery standards and methodologies in large and complex organisations

5. BS in Electrical Engineering with 10 years of Experience

  • Strong understanding of computer science fundamentals, especially data structures and algorithms
  • Experience as an IT operations/support engineer
  • Experience as a Linux administrator
  • Familiarity with networking protocols (HTTP, SFTP, TCP/IP, UDP, etc.)
  • Experience with programming and scripting languages (etc, Perl, Bash)
  • Experience as a Database administrator (Postgres, MongoDB or similar)
  • Experience with containers (Docker) and orchestrators (Kubernetes, Docker Swarm, etc.)
  • Knowledge of IP networking
  • Must have Business-level English Skills
  • Experience with programming (at least one of: Java, Python) and scripting languages (Perl, Bash)
  • Hands-on experience with Big Data architectures and technologies (Hadoop, Spark, Kafka, etc.)
  • Knowledge of the core AWS/Azure services
  • Strong notions of security best practices (e.g., using IAM Roles, KMS, etc.).
  • Familiarity with Mobile Telecommunications technologies (LTE, WCDMA, etc.)
  • Hands-on experience of AWS/Azure infra design
  • Experience with Machine Learning and AI
  • Familiar with CI/CD tools and processes

6. BS in Systems Engineering with 7 years of Experience

  • Experience working within a Systems Engineering lifecycle
  • Technical knowledge in ICT railway applications
  • Solid experience and expertise in ICT technologies and systems
  • Proven ability to work under pressure within a dynamic and fast-changing environment
  • Demonstrated ability to engage, influence, collaborate and negotiate with diverse internal and external stakeholders and customers
  • Effectively communicate with all levels of staff via meetings, written communications and one-on-one communication
  • Excellent problem-solving and a strong decision-making ability
  • Experience in tools such as JIRA, Confluence, DOORS, Git, Artifactory or other similar engineering toolsets
  • Experience in editing files and scripting (various languages and file types such as batch, shell, XML, Java, SQL, Python)
  • Advanced computer skills such as Microsoft Office, Power BI 
  • Experience working with REST APIs

7. BS in Cloud Computing with 8 years of Experience

  • Attention to detail in producing Network diagrams
  • Good knowledge of the Company's Cyber Security requirements
  • Good record-keeping abilities with hardware and software asset lists
  • Ability to produce procedures under instruction
  • Good communication with the rest of the team
  • Knowledge of core networking technologies (DHCP, DNS, Routing, NAT, wireless etc.)
  • Knowledge of core Microsoft technologies (Active Directory, DFS/R, Exchange, SQL, Office365, llS)
  • Good knowledge of Virtualisation technologies (VMware, Hyper-V)
  • Proficiency in problem diagnosis, troubleshooting and solving using different tools and techniques
  • Familiar with hardware such as Dell servers, Cisco, Fortigate firewalls, etc
  • Good knowledge of Databases, Security, Networking and Load Balancing, Systems Monitoring, etc.
  • Expertise with administering network protocols such as TCP, UDP, HTTP/HTTPS, and SSL/TLS
  • Proven experience with Windows Servers, Linux, Microsoft SQL, VMware ESXi, VMware vCenter, Network Storage technologies, Veeam backup and replication software