ICT ENGINEER SKILLS, EXPERIENCES, AND JOB REQUIREMENTS
Published: Aug 13, 2025 - The Information and Communication Technology (ICT) Engineer possesses extensive expertise in ICT railway applications, systems engineering lifecycle, and a wide range of technologies and tools. This role requires strong problem-solving, decision-making, and communication skills to engage and collaborate effectively with stakeholders in dynamic, high-pressure environments. The engineer also leverages advanced computer skills and analytical tools to support system development, integration, and continuous improvement.
Essential Hard and Soft Skills for an ICT Engineer Resume
- Data Management
- Technical Support
- Network Design
- Cloud Applications
- Network Architecture
- Security Administration
- Incident Resolution
- Infrastructure Support
- IT Support
- Data Security
- Stakeholder Collaboration
- Process Improvement
- Project Management
- Documentation
- Customer Interface
- Problem Solving
- Technical Leadership
- Team Collaboration
- Service Quality
- Vendor Management

Summary of ICT Engineer Knowledge and Qualifications on Resume
1. BS in Cybersecurity with 9 years of Experience
- Must have BICSI RCDD Certification or internationally recognized equivalent (e.g., CDCDP, DCDC, CNIDP, PE, etc.)
- Information and Communications Technology (ICT) design experience in America and Europe
- Working experience with fiber optic components, cabling, and interconnect products, technologies, and standards in America and Europe
- Experience developing design documentation in America and Europe (plans, specifications, etc.) for construction and/or permitting
- Experience using Ekahau to develop and plan predictive AP placement
- Must have Certified Network Infrastructure Design Professional (CNIDP)
- Ekahau Certified Survey Engineer (ECSE) certification
- Experience in Revit, Auto-CAD, Bluebeam or other Computer Aided Design Tools
- Experience in carrying new design concepts from exploration, concept, development, through deployment/construction
- Ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs while maintaining or improving quality, reliability, or maintainability
- Possess excellent verbal and written communication skills, attention to detail, and maintain high-quality standards
- Ability to simultaneously work and manage multiple projects, prioritize & consistently deliver results in an ambiguous, complex, and fast-paced environment
2. BA in Network Administration with 8 years of Experience
- Advanced Certification and/or experience in relevant ICT industry technologies such as CCNP (Cisco), MCSE (Microsoft), VCDP (VMware), CA (Citrix) or similar
- Experience in relevant Cybersecurity methodologies such as CompTIA+, CISSP, CISM or similar
- Experience working within the IT industry as a systems, network, storage or managed services engineer
- Knowledge of the systems development lifecycle
- Able to work with little supervision, who consistently take the initiative to get things done
- Ability to adapt dictated by project changes
- Multi-tasking and can manage a variety of complicated tasks
- Understanding of data structures to provide analytical problem-solving
- Solid background working within a busy IT team and experience in supporting technical solutions
- Experience in an IT role, implementing change and projects successfully across multiple locations
- Working experience in Virtualisation technology
- Strong experience in Wintel
- Extensive knowledge of Microsoft Cloud technologies (Azure, CBA, MFA, Teams)
- Experience with remote desktops such as Citrix Desktop and VDI
- Advanced communication and interpersonal skills
3. BS in Data Science with 4 years of Experience
- Strong experience working in an ITIL enterprise environment
- Strong experience in ICT Systems projects as a technical subject matter expert
- Strong background in ICT Systems and Cyber Security
- Experience in managing multiple priorities in a fast-paced environment, maintaining attention to detail and getting results achieved
- Highly organised and can think three steps ahead
- Someone who has a high attention to detail and accuracy
- Able to be a self-starter who can take initiative and has a passion for good patient outcomes
- Ability to follow procedures and learn on the go
- Good knowledge of Cyber Security requirements
- Experience in communicating with users, other technical teams, and senior management to collect requirements, describe features, technical designs, and strategy
4. BA in Computer Science with 7 years of Experience
- Experience in an IT Systems Engineer or equivalent capacity
- Proficient in networking, servers, storage, IT security, and enterprise applications
- Current and demonstrated knowledge and systems experience at a senior level in an enterprise environment
- Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors
- Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment
- Experience in the implementation and maintenance of Honeywell Software (EBI, DVM, Energy Manager)
- Understanding of building support systems such as BMS, Security and CCTV
- Experience in implementing IT solutions and working with vendors in a construction project environment
- Experience in the implementation of ITIL practices, continuous improvement and client-focused service delivery standards and methodologies in large and complex organisations
5. BS in Electrical Engineering with 10 years of Experience
- Strong understanding of computer science fundamentals, especially data structures and algorithms
- Experience as an IT operations/support engineer
- Experience as a Linux administrator
- Familiarity with networking protocols (HTTP, SFTP, TCP/IP, UDP, etc.)
- Experience with programming and scripting languages (etc, Perl, Bash)
- Experience as a Database administrator (Postgres, MongoDB or similar)
- Experience with containers (Docker) and orchestrators (Kubernetes, Docker Swarm, etc.)
- Knowledge of IP networking
- Must have Business-level English Skills
- Experience with programming (at least one of: Java, Python) and scripting languages (Perl, Bash)
- Hands-on experience with Big Data architectures and technologies (Hadoop, Spark, Kafka, etc.)
- Knowledge of the core AWS/Azure services
- Strong notions of security best practices (e.g., using IAM Roles, KMS, etc.).
- Familiarity with Mobile Telecommunications technologies (LTE, WCDMA, etc.)
- Hands-on experience of AWS/Azure infra design
- Experience with Machine Learning and AI
- Familiar with CI/CD tools and processes
6. BS in Systems Engineering with 7 years of Experience
- Experience working within a Systems Engineering lifecycle
- Technical knowledge in ICT railway applications
- Solid experience and expertise in ICT technologies and systems
- Proven ability to work under pressure within a dynamic and fast-changing environment
- Demonstrated ability to engage, influence, collaborate and negotiate with diverse internal and external stakeholders and customers
- Effectively communicate with all levels of staff via meetings, written communications and one-on-one communication
- Excellent problem-solving and a strong decision-making ability
- Experience in tools such as JIRA, Confluence, DOORS, Git, Artifactory or other similar engineering toolsets
- Experience in editing files and scripting (various languages and file types such as batch, shell, XML, Java, SQL, Python)
- Advanced computer skills such as Microsoft Office, Power BI
- Experience working with REST APIs
7. BS in Cloud Computing with 8 years of Experience
- Attention to detail in producing Network diagrams
- Good knowledge of the Company's Cyber Security requirements
- Good record-keeping abilities with hardware and software asset lists
- Ability to produce procedures under instruction
- Good communication with the rest of the team
- Knowledge of core networking technologies (DHCP, DNS, Routing, NAT, wireless etc.)
- Knowledge of core Microsoft technologies (Active Directory, DFS/R, Exchange, SQL, Office365, llS)
- Good knowledge of Virtualisation technologies (VMware, Hyper-V)
- Proficiency in problem diagnosis, troubleshooting and solving using different tools and techniques
- Familiar with hardware such as Dell servers, Cisco, Fortigate firewalls, etc
- Good knowledge of Databases, Security, Networking and Load Balancing, Systems Monitoring, etc.
- Expertise with administering network protocols such as TCP, UDP, HTTP/HTTPS, and SSL/TLS
- Proven experience with Windows Servers, Linux, Microsoft SQL, VMware ESXi, VMware vCenter, Network Storage technologies, Veeam backup and replication software