Job Summary: 

• Run design, develop, deploy, test, and maintain highly scalable data management systems
• Research how to get the advantage of the infrastructure and new technologies for solving large-scale data problems
• Deliver new data management technologies and software engineering tools integration
• Collaborate closely with end-users and multi-functional stakeholders to understand their application and platform needs
• Deliver technical support for internal and external customers on a global scale
• Build efficient solutions through activities in network design, planning, and deployment
• Supervise the environment in  an operational state
• Contribute to continuous improvements in the organization

Skills on Resume: 

• Data Management (Hard Skills)
• Technology Research (Hard Skills)
• Tool Integration (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Technical Support (Hard Skills)
• Network Design (Hard Skills)
• Operations Supervision (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Responsible for all project management from small assignments to large projects
• Implement, analyze and support a wide range of on-prem and cloud applications in a virtualized environment
• Actively strive for long-term solutions for the global digitization process
• Organized and able to document all work in a clear and orderly manner
• Supporting the delivery of projects, bids and Work Packages for ICT works, and especially Network and IT (architecture, design, integration)
• Review the technical solution and associated risks and opportunities around ICT Networks and IT
• Contribute to the DVa and technical solution/architecture for ICT elements and submit it to the Project Design Authorities' approval
• Ensuring the adequacy of the ICT solution in terms of architecture and technology maturity concerning solution requirements
• Organises technical meetings and peer reviews to perform the Solution ICT Element technical assessment and validation
• Represents Australia and the customer interface for ICT-related topics
• Manage the support of bids and projects including project creation, user administration, tool configuration, and the extraction/migration of data between versions of the tools

Skills on Resume: 

• Project Management (Soft Skills)
• Cloud Applications (Hard Skills)
• Digitalization Strategy (Hard Skills)
• Documentation (Soft Skills)
• Network Architecture (Hard Skills)
• Risk Assessment (Hard Skills)
• Technical Validation (Hard Skills)
• Customer Interface (Soft Skills)

Job Summary: 

• Plan optical fibre paths
• Network point of presence design, including local loop unbundling and street cabinet
• Planning civils work as part of duct or fibre installation and changes
• Ordering and managing the installation of third-party fibre and copper circuits, including EAD, EBD, OSA, FTTC/P
• Manipulate data and metadata to identify fibre availability
• Fixed Wireless Access solutions
• Producing a Bill of Materials for network costing exercises, and customer quotes
• Prepare discipline design, studies, calculations and documentation to support feasibility studies,
• Detailed engineering for supply and construction
• Provide input into capital estimates and project schedules
• Provide key discipline input to multi-discipline project teams
• Participate in formal engineering review processes
• Provision of on-site construction and commissioning technical support

Skills on Resume: 

• Fibre Planning (Hard Skills)
• Network Design (Hard Skills)
• Civil Planning (Hard Skills)
• Circuit Management (Hard Skills)
• Data Analysis (Hard Skills)
• Wireless Solutions (Hard Skills)
• Cost Estimation (Hard Skills)
• Technical Support (Hard Skills)

Job Summary: 

• Resolve 1st - 3rd line technical support queries in line with SLAs
• Support and monitor the LAN and Server technologies
• Work closely with the Senior Secondary School Engineer to escalate issues to resolution
• Maintain user Security on all systems
• Assist with the implementation of new IT technologies and services
• Create and organize technical documents for internal or customer use
• Actively communicate and collaborate with other engineers
• Ensure the stable operation of systems and infrastructure
• Maintenance of servers, networks, tools, and IT infrastructure
• Participation in internal and customer project activities
• Participation in proposals for solution development
• Directly communicate with customers and HW / SW vendors

Skills on Resume: 

• Technical Support (Hard Skills)
• LAN Management (Hard Skills)
• Issue Escalation (Soft Skills)
• Security Administration (Hard Skills)
• IT Implementation (Hard Skills)
• Documentation (Soft Skills)
• System Maintenance (Hard Skills)
• Customer Communication (Soft Skills)

Job Summary: 

• Guide outsourcing vendors in the provision and improvement of services, projects and know-how of Hitachi processes and policies
• Cover gaps to ensure a high-quality and responsive service provision to businesses
• Performance of support and infrastructure compliance activities and management processes
• License management, HITCO2, ISO, IT security checks on outsourced service, ITIL
• Create and maintain documentation, standards, procedures manual and IT e-learning
• Maintain and liaise with suppliers on support and infrastructure systems and services, e.g., ServiceNow, HCM IT, Vodafone, KPN, Microsoft, Adobe, etc.
• Support annual visits to HCME liaison offices for IT/Infra support
• Support implementation of IoT devices, connecting IoT devices to the IT Infrastructure and making sure it's compliant with Hitachi Security Policy
• Proactively provide solutions and proposals based on current issues and/or business requirements on technical, EOL, business or operational processes in the area of support and infrastructure
• Provide project management, PMO or project support depending on the size and complexity of support and infrastructure projects
• Liaise with HCM IT on support and infrastructure policies, IT security, technical reference manuals, and improvements
• Ensure IT security and compliance for support and infrastructure in collaboration with the IT compliance officer and IT suppliers

Skills on Resume: 

• Vendor Management (Soft Skills)
• Service Quality (Soft Skills)
• Compliance Management (Hard Skills)
• License Management (Hard Skills)
• Documentation (Soft Skills)
• Supplier Liaison (Soft Skills)
• IoT Implementation (Hard Skills)
• Project Management (Soft Skills)

Job Summary: 

• Managing endpoint devices (Dell Wyse Thin Devices), 
• Maintaining and supporting the existing Dell house infrastructure, including servers, storage, backup solutions, firewalls, network, data and applications, including patch cycles
• Using automation for repeat tasks and checks to improve efficiencies, accuracy and reduce work effort
• Maintain L3 ticket queue for all infrastructure and escalations
• Resolve incidents, investigate root cause, and undertake problem management
• Monitor, maintain and support all IT Systems, including PCs, Laptops, printers, networking equipment, hardware and software, 1st and 2nd level
• Administer internet/intranet infrastructure (web, mail servers and clients, office automation tools, antivirus, backup systems, security applications etc.)
• Support users and troubleshoot ERP-related daily issues at 1st level, including the company's retail stores, regulate levels of access and security
• Collaborate with all departments, understanding business procedures and needs, correct problems and/or recommend actions for their resolution
• Keep current with the latest technologies on potential technology solutions

Skills on Resume: 

• Endpoint Management (Hard Skills)
• Infrastructure Support (Hard Skills)
• Task Automation (Hard Skills)
• Incident Resolution (Hard Skills)
• System Monitoring (Hard Skills)
• Internet Administration (Hard Skills)
• ERP Support (Hard Skills)
• Cross-Department Collaboration (Soft Skills)

Job Summary: 

• Provide consulting to clients on the benefits and business value of a holistic smart building approach from a conceptual and technical ICT perspective
• Analyse client information and conversations to create a clear set of requirements and deliverables to satisfy their needs
• Developing ICT building concepts using a value engineering approach to obtain added value regarding quality, efficiency and innovation
• Working in partnership with clients, advising them on how to use technology to meet their business targets or overcome problems
• Managing ICT and ELV projects and coordinating interface systems such as Security CCTV, Access Control, Audio-Visual Systems, Lighting Control and Building Management systems
• Creation and contribution to the Cost-Benefit Analysis of selected SMART systems
• Staying current with the latest and upcoming technologies, their potential use cases and impacts on design
• Manage relationships with client stakeholders to ensure alignment of objectives and deliverables and that project specification and approved drawings are followed as per the client's requirements and satisfaction
• Responsible for project management, including attending coordination and design team meetings, preparing drawings, and submitting related documentation

Skills on Resume: 

• ICT Consulting (Soft Skills)
• Requirement Analysis (Hard Skills)
• Value Engineering (Hard Skills)
• Technology Advisory (Soft Skills)
• Project Management (Soft Skills)
• Cost Analysis (Hard Skills)
• Technology Trends (Hard Skills)
• Stakeholder Management (Soft Skills)

Job Summary: 

• Providing IT support in various areas of specialization, analysis and error correction
• Device preparation and field support at the head office and remote sites
• Maintenance of user administration and access permissions
• Project support for system implementation
• Coordinate and co-supervision of the learner
• Deliver on-site IT-Support end-user support for PC and Printer such as installations, repairs, moves, changes for hardware and software
• Analyze errors in a customer-specific IT environment
• Provide solutions for requests and demands based on the electronic ticket system
• Troubleshoot and solve complex problems through the Trouble-Ticket-System (Remedy)
• Support local moves and hardware rollouts, as well as carry on customer-specific applications and mobile solutions (IOS, Android)
• Contribute to and improve knowledge transfer, documentation and information sharing management

Skills on Resume: 

• IT Support (Hard Skills)
• Field Support (Hard Skills)
• Access Management (Hard Skills)
• Project Support (Soft Skills)
• User Assistance (Soft Skills)
• Error Analysis (Hard Skills)
• Problem Solving (Soft Skills)
• Knowledge Sharing (Soft Skills)

Job Summary: 

• Create overall cluster design plans and cabling plan preparation, OS installation and OS/network services configuration
• Perform, coordinate and improve the most complex activities (3rd level environment) to provide IT services and the supporting infrastructure to fulfill relevant KPI’s
• Plan, implement and maintain a stable technical infrastructure to support the organization’s business processes
• Identify weaknesses in used processes and eliminate them, following industry and internal standards
• Installation and configuration of Apache Hadoop-related components and modules
• Propose and perform regular inspections and improvement recommendations
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure
• Restore normal service operation in case of an Incident to fulfill SLA/OLA
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
• Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in a controlled manner or escalate to a higher authority
• Assess the actual performance of the IT infrastructure against its predicted performance
• Create and maintain technical documentation to support the IT service
• Serve as technical lead to provide clear and comprehensive release and deployment plans
• Deliver effective training plans and concepts to train other employees and ensure their fulfillment

Skills on Resume: 

• Cluster Design (Hard Skills)
• OS Configuration (Hard Skills)
• Infrastructure Planning (Hard Skills)
• Process Improvement (Soft Skills)
• Hadoop Installation (Hard Skills)
• Incident Management (Hard Skills)
• Change Control (Hard Skills)
• Technical Leadership (Soft Skills)

Job Summary: 

• Responsible for facilitating and providing IT support to all administrative and educational staff
• Ensure best practices for the use of systems, applications, the Intranet portal and the Internet
• Installing, configuring, maintaining and administering hardware, software and infrastructure equipment in all areas of the school, such as offices, classrooms, and labs
• Troubleshoot any problems arising from the IT equipment 
• Respond to emergency calls in the school environment
• Responsible for following company procedures for back-ups, security or restoration of all IT equipment and software 
• Maintain a record of the licenses, hardware and passwords
• Collaborate and interact with IT staff within the School Support Centre and in other GEMS schools

Skills on Resume: 

• IT Support (Hard Skills)
• System Optimization (Hard Skills)
• Hardware Administration (Hard Skills)
• Problem Troubleshooting (Hard Skills)
• Emergency Response (Soft Skills)
• Data Security (Hard Skills)
• Asset Management (Hard Skills)
• Team Collaboration (Soft Skills)