• Follow all company and safety, and security policies and procedures 
• Report any maintenance problems, safety hazards, accidents, or injuries
• Complete safety training and certifications, and properly store flammable materials
• Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Adhere to quality expectations and standards
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Speak with others using clear and professional language
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and perform heavier lifting or movement tasks with assistance
• Move up and down stairs, service ramps, and/or ladders
• Enter and locate work-related information using computers

Skills: Safety Compliance, Problem Reporting, Hazard Prevention, Professional Appearance, Guest Service, Quality Standards, Team Collaboration, Physical Stamina

• Implement and handle preventative maintenance of all equipment and update appropriate logs.
• Diagnose and handle all repairs of equipment, including motors, starters, breakers, chillers, and associated equipment throughout the entire building.
• Work harmoniously and professionally with co-workers and supervisors.
• Respond to service requests regarding maintenance of rooms and equipment in guest rooms or public areas promptly.
• Respond to all emergency conditions such as fires, power failures, etc.
• Maintain an organized work space, department, and equipment spaces.
• Install or relocate any additional equipment or existing equipment 
• Assist with energy conservation programs in the hotel.
• Install electrical and mechanical systems for renovations, outlet additions, and associated equipment, and provide electrical setups for exhibits, including maintenance of those setups.

Skills: Preventative Maintenance, Equipment Repair, Teamwork Skills, Service Response, Emergency Handling, Workspace Organization, Equipment Installation, Energy Conservation

• Performs work requiring the basic skills, including electrical, plumbing, HVAC, carpentry, painting/wall covering, locksmith, in addition to performing other general maintenance duties
• Responsible for all maintenance for the primary trade area of expertise
• Provides supervision and training to subordinate engineering positions
• Responds to trouble/complaint/maintenance request calls throughout the hotel and grounds 
• Work with hazardous materials and chemicals in the performance of duties
• Uses tools, equipment, materials, and chemicals safely and efficiently according to manufacturers' instructions/MSDS requirements
• Checks the clipboard and Maintenance Requests lists, daily for work assignments, at the beginning of and throughout each shift
• Communicates the status of job assignments and maintenance requests to the supervisor
• Notifies supervisor/dispatcher upon completion of work assignment
• Completes appropriate records associated with work performed
• Makes minor repairs to equipment brought into the shop

Skills: Electrical Maintenance, Plumbing Skills, HVAC Knowledge, Carpentry Skills, Team Supervision, Safety Compliance, Work Documentation, Problem Resolution

• Assist in performing the duties of a dispatcher 
• Assist/perform minor set-up duties for functions throughout the hotel and grounds
• Be completely familiar with Hotel Emergency procedures and be able to respond quickly and accurately
• Promotes and applies teamwork skills at all times
• Notifies appropriate individuals promptly and fully of all problems and/or unusual matters of significance
• Confer with polite, friendly, and helpful to all guests, management, and fellow employees 
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures by hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel and department standards, policies, and rules
• Maintain current with hotel information and changes
• Complies with hotel uniform and grooming standards

Skills: Dispatch Assistance, Event Setup, Emergency Response, Teamwork Skills, Problem Reporting, Guest Relations, Equipment Maintenance, Safety Compliance

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Maintain compliance with standards and regulations to encourage safe and efficient hotel operations.
• Follow all hotel and departmental procedures and policies.
• Report emergencies and unusual situations immediately.
• Handle guest room maintenance requests in a timely fashion.
• Demonstrate an attitude of cooperation and helpfulness at all times.
• Assist with the operation, maintenance, and repair of equipment.
• Employees must always be friendly, courteous, and helpful to guests, fellow employees, and managers.
• Perform preventative maintenance for guest rooms, including changing out light bulbs, vinyl repair, touch-up paint, minor furniture repair, tub caulking, tile repairs, etc.

Skills: Customer Service, Attendance Reliability, Personal Grooming, Safety Compliance, Policy Adherence, Emergency Reporting, Room Maintenance, Preventative Repairs

• Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool, and hot tub.
• Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans, and monitor energy conservation
• Repair vacuum cleaners and any other small equipment upon request.
• Immediately follow up on any alarms to determine the exact location and cause, determine emergency status, and report to the Front Desk with findings.
• Point out and assist with eliminating safety concerns.
• Assist in the maintenance of health code requirements for the pool and spa
• Executes periodic property tours of the garden and exterior perimeter for debris and trash removal. 
• Check the lighting and irrigation periodically.
• Complete all appropriate Engineering forms.
• Assist with the set-up of special meeting needs.
• Complete assigned maintenance request forms daily.
• Use proper two-way radio etiquette at all times when communicating with other employees.

Skills: Preventative Maintenance, Equipment Repair, Plumbing Skills, Alarm Response, Safety Awareness, Health Code Compliance, Property Inspection, Radio Communication

• Respond to guestroom calls in a positive, polite, and timely manner.
• Take equipment and meter readings and record in a legible and orderly manner.
• Ensure that the job site is clean and orderly after completion of all jobs.
• Detailed record keeping in English is required for logs and inspection sheets.
• Perform preventive maintenance on all hotel guest rooms and public areas as assigned 
• Think quickly and act appropriately in emergencies.
• Perform well under pressure situations, time demands, and work overtime
• Always treat guests with courtesy and respect in a variety of situations.
• Perform any general cleaning tasks as assigned.
• Perform other duties, such as moving supplies and equipment or cleaning up spills, to ensure a safe working environment.
• Report major repairs and items that cannot be repaired immediately to Management for further action.
• Under the direction of the Director of Operations, perform general repairs and preventive maintenance of any equipment found in and around the hotel.
• Work areas will be assigned to each employee based on skill level and experience.
• Accurate record-keeping on assigned tasks
• Ensure that all safety systems are operable.

Skills: Guest Service, Equipment Monitoring, Site Cleanliness, Record Keeping, Preventive Maintenance, Emergency Response, Time Management, Safety Compliance

• Builds, repairs, and paints all parts of the hotel.
• Install and replace lighting fixtures and bulbs.
• Clean carpets and rugs.
• Visually inspect and test machinery and equipment.
• Listen for unusual sounds from machines or equipment to detect malfunctions and discuss machine operation variations with supervisors or other maintenance workers to diagnose the problem or repair the machine.
• Dismantle defective machines and equipment and install new or repaired parts.
• Repair and maintain the physical structure of the establishment.
• Fabricate and repair furniture and fixtures.
• Attend all scheduled training classes and meetings.
• Paint corridors, hotel rooms, and lobby areas 
• Transport heavy boxes and packages within the hotel for maintenance and repairs.
• Assist in delivering and setup up all new equipment such as televisions, mattresses, tables, chairs, etc.
• Communicate with the Maintenance Supervisor on projects
• Respond to all customer requests in a timely and personable manner.

Skills: Carpentry Skills, Lighting Installation, Carpet Cleaning, Equipment Inspection, Machinery Repair, Structural Maintenance, Furniture Fabrication, Customer Service

• Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
• Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacements.
• Assist in checking and making routine repairs and assist on major repairs of all hotel equipment, including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipelines, toilets, and sinks, kitchen and laundry equipment.
• Service the hotel's pool, including adjusting chemicals and cleaning filters, completing maintenance request forms, and recording logs.
• Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
• Refurbish furniture and fixtures within guest rooms, such as cabinets, tables, chairs, doors, windows, and counters. 
• Paint and finish furniture and fixtures 
• Respond courteously to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
• Exposure to extreme temperatures.
• Remain calm and alert, especially during emergencies and heavy hotel activity. 
• Plan and implement detailed steps by using experienced judgment and discretion.
• Operation of heavy machinery.
• Adhere to attendance rules and be available to work regularly.

Skills: Preventative Maintenance, Electrical Repairs, Equipment Servicing, Pool Maintenance, Exterior Upkeep, Furniture Refurbishing, Guest Relations, Heavy Machinery

• Tend to all of the hotel's equipment and conduct preventive maintenance routines
• Respond to emergencies that occur outside of regular working hours
• Create an available channel of communication between and other staff, including managers and department heads
• Observe all engineering safety rules and criteria
• Work with a variety of tools, hammers and screwdrivers, indicators and edge finders, drills, wrenches, and other maintenance tools of the trade
• Perform planned preventative maintenance, compliance tasks, and reactive works.
• Painting/Decorating and providing a professional finish at all times.
• Working safely and professionally in a client-facing environment
• Service, test, diagnose, and repair systems related to the building systems.
• Carry out electrical and mechanical, and system checks 
• General Building services work

Skills: Preventive Maintenance, Emergency Response, Team Communication, Safety Compliance, Tool Proficiency, System Diagnostics, Painting Skills, Building Services

• Skilled in any of the following areas such as HVAC, Electrical, Carpentry, Dry Walling, Painting, Plumbing, Roofing, and Landscaping.
• Knowledge of machines and tools used in a maintenance environment.
• Hands-on experience in a commercial maintenance environment.
• Effective verbal, written, and comprehension of the English language.
• Ability to communicate effectively with the public and other team members.
• Ability to stand for long periods.
• Ability to work in confined spaces 
• Must be able to bend, stoop, reach, and climb a ladder.
• Must be able to work a flexible shift, including nights and weekends, while also being on-call.

Qualifications: BS in Mechanical Engineering with 2 years of Experience

• Understand the technologies required for the work directly involved in.
• Work with a variety of situations.
• HVAC experience 
• Possess a COF(Certificate of Fitness) 
• Ability to solve problems using facts and personal judgment.
• Ability to react quickly in emergencies and make decisions that may involve a great amount of money or the safety of others.
• Be able to work with different kinds of people.
• Be able to available on nights, weekends, and holidays.
• Computer skills are enough to do company learning on pc.
• Ability to work with all types of people.

Qualifications: BS in Electrical Engineering with 3 years of Experience

• Must have basic knowledge of repairs and maintenance, including drywall, painting, electrical, plumbing, and HVAC
• General maintenance experience (painting, drywall, plumbing, carpentry, electrical, HVAC, etc.)
• Experience in a hotel environment is helpful, must enjoy working with the public
• Knowledge of building equipment, building codes, and building systems (HVAC, plumbing, and electrical)
• Basic understanding of computer use, including Word, Excel, email, Texting, and Internet Explorer
• Ability to communicate clearly and concisely, both orally and in writing, with guests and associates at all levels of the organization
• Ability to perform work requiring considerable and strenuous physical exertion, such as frequent climbing of ladders, lifting objects over 50 pounds, crouching or crawling, or strenuous physical exertion
• Ability to perform periodic outside work for extended periods, including inclement weather
• Ability to work independently in the absence of supervision
• Must be able to pass a drug screen, background check, and must meet all health requirements.
• Flexibility with schedule, availability/on call for emergencies

Qualifications: BS in Facilities Management with 7 years of Experience

• Progressive experience in a hotel or related field 
• Flexible and long hours are sometimes required.
• Must be able to effectively communicate both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Be able to approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Positive attend all hotel-required meetings and trainings.
• Must adhere and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems 
• Must be able to understand and apply complex information, data, etc., from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel-related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.

Qualifications: BS in Building Services Engineering with 2 years of Experience

• General knowledge of heating, air conditioning, electrical, and plumbing skills.
• Knowledge and ability to use basic work tools and equipment.
• Ability to patch holes, clean carpets, and paint walls.
• Ability to work well under limited supervision.
• Ability to work well with others.
• Strong work ethic.
• Apartment, building, or lodging maintenance experience.
• HVAC, Electrical, Pool Operator certifications 
• Ability to bend at the waist and work on knees.
• Ability to reach overhead.
• Ability to stand for long periods.
• Ability to walk three flights of stairs.
• Ability to work outside in hot or cold weather.

Qualifications: BA in Hospitality Management with 4 years of Experience

• Vocational training in HVAC or equivalent experience
• Certificate of related vocational training. 
• Be able to exposure to the hotel, hospitality, and/or casino industry
• Have working knowledge of Local, State, and Federal guidelines as related to the position
• Ability to work with corrosive and toxic chemicals
• Ability to work as part of the team and take on other maintenance work 
• Ability to read, interpret, and apply technical information from manuals, drawings, blueprints, and schematics
• Ability to track and log assignments through a shop log or work order system
• Ability to communicate effectively in the English language
• Ability to work from ladders, scaffolds, and lifts

Qualifications: BS in Industrial Technology with 5 years of Experience

• Previous hotel experience
• Experience in the related field with experience in electrical motors, H.V.A.C. systems, and refrigeration systems.
• Ability to walk, stand, stoop, reach, crouch, bend, and kneel
• Ability to understand and follow verbal and written directions
• Ability to work in confined spaces
• Ability to operate power tools
• Ability to perform mathematical calculations and measurements
• Ability to accept constructive criticism
• Ability to interact effectively with guests and team members
• Ability to maintain professionalism and composure
• Ability to appear for work on time

Qualifications: BS in HVAC Engineering with 6 years of Experience

• Experience in a commercial or institutional maintenance environment.
• Strong HVAC, light plumbing, and light electrical skills
• Proficiency in light refrigeration equipment experience 
• Ability to communicate effectively with the public and other Team Members.
• Preventive maintenance background 
• Experience in the construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, etc.
• Possess certain people skills to be proactive and interactive with other associates and the guests of the hotel.
• Proficient enough to do a good job and to train others in the department.

Qualifications: BA in Construction Management with 3 years of Experience

• Must possess adequate written, verbal, and spoken communication skills in the English Language.
• Must possess the ability to follow instructions.
• Previous resort maintenance or a similar field
• Proficiency in mechanical aptitude, such as HVACR, electrical, plumbing, commercial food equipment, and building construction and/or repair.
• A basic understanding of Windows computer systems (Word, Excel, etc.) or the ability to learn pertinent applications for the engineering department is desirable.
• Must adhere to practices of occupational safety and health, including wearing personal protective equipment 
• Ability to stand, walk, and climb ladders
• Physical flexibility is enough to work in confined spaces
• Ability to work in temperature extremes of heat, cold, and inclement weather
• Ability to properly wear any required personal protective equipment

Qualifications: BS in Civil Engineering with 1 year of Experience

• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Must be familiar with troubleshooting and/or repairs of such.
• Experience with power tools and safety.
• Ability to effectively communicate both verbally and in writing
• Positive attitude with a ‘team’ mentality
• Ability to handle guest issues in a professional and tactful manner
• Ability to work in confined spaces.
• Ability to climb, stand, and walk for prolonged periods
• Ability to observe and detect signs of emergencies and respond calmly.
• Ability to work the overnight shift

Qualifications: BS in Environmental Engineering with 5 years of Experience