HOTEL HOUSEKEEPER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jul 21, 2025 - The Hotel Housekeeper is responsible for maintaining the cleanliness and presentation of guest rooms and public areas, ensuring high standards are met while upholding safety and hygiene protocols. This role requires strong attention to detail, proficiency in basic phone and computer operations, and the ability to communicate professionally with coworkers, managers, vendors, and clients. The housekeeper also must be physically capable of performing repetitive tasks such as standing, lifting, bending, and working flexible hours, including evenings, weekends, and holidays.

Essential Hard and Soft Skills for a Standout Hotel Housekeeper Resume
  • Room Cleaning
  • Linen Replacing
  • Laundry Handling
  • Trash Removal
  • Deep Cleaning
  • Floor Maintenance
  • Cart Stocking
  • Amenity Restock
  • Equipment Operation
  • Dusting Furniture
  • Guest Service
  • Time Management
  • Team Support
  • Communication Skills
  • Friendly Demeanor
  • Problem Solving
  • Attention To Detail
  • Professional Appearance
  • Request Response
  • Schedule Flexibility

Summary of Hotel Housekeeper Knowledge and Qualifications on Resume

1. BA in Hospitality Management with 4 years of Experience

  • Knowledge of the proper and safe use of applicable custodial equipment.
  • Willingness to be open to learning and growing.
  • Be able to demonstrate appropriate maturity of judgment and behavior.
  • High standards for work areas and appearance.
  • Be able to attend work and show up for scheduled shift on time with satisfactory regularity in light of Sodexo time and attendance policy and/or client operating hours.
  • Ability to work a flexible schedule.
  • Must comply with any dress code requirements.
  • Must be able to work nights, weekends, and some holidays.
  • Ability to learn and use established techniques for the efficient and compliant completion of duties.
  • Ability to present oneself in a highly professional manner to others and understand that honesty and ethics are essential.
  • Ability to maintain a positive attitude.

2. BS in Environmental Science with 3 years of Experience

  • Ability to communicate with co-workers and other departments with professionalism and respect.
  • Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.
  • Ability to provide clear directions and respond accordingly to employees.
  • Must have basic phone and computer skills (email, texting, etc.).
  • Good attention to detail.
  • Ability to work well under pressure.
  • Adequate/reasonable oral and written communication skills.
  • Ability to work well alone and in a team.
  • Ability to use all relevant electronic and communication devices.
  • Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.
  • Ability to work in a standing position for long periods (up to 8 hours).
  • Ability to reach, bend, stoop, push, and/or pull, and frequently lift to 35 pounds and occasionally lift/move 40 pounds.
  • Be able to vary schedule to include evenings, holidays, weekends and extended hours as business dictates.

3. BA in Tourism Studies with 2 years of Experience

  • Strong ability to pull and push work-related equipment, such as a loaded housekeeping cart, over uneven and sloping surfaces
  • Ability to bend, twist, stoop, and pull
  • Ability to sit, stand, walk, or kneel for a long period
  • Ability to manipulate, turn, and grasp objects of different sizes and weights
  • Strong hand-eye coordination and motor skills
  • Strong ability to follow verbal instructions
  • Strong knowledge of cleaning supplies and procedures
  • Ability to work independently without direct supervision
  • Previous cleaning experience may be an advantage sometimes
  • Strong attention to detail

4. BS in Business Administration with 6 years of Experience

  • Strong customer service skills
  • Must be able to work well in a team environment
  • Ability and willingness to stand for 8+ hours at a time
  • Ability and willingness to bend, stretch, reach, lift to 20 lbs, and push up to 40 lbs
  • Ability and willingness to complete all work assignments in an efficient and customer-oriented manner
  • Ability and willingness to meet the company's Standard of Appearance (ie, Dress Code) policy
  • Ability and willingness to work a varied schedule, which includes working on weekends and holidays
  • Previous experience in housekeeping 

5. BA in Hotel and Restaurant Management with 5 years of Experience

  • Be able to perform repetitive tasks
  • Must be able to stand for extended periods
  • Must arrive at work properly dressed according to the dress code
  • Must be able to work under pressure and time deadlines during peak periods
  • Ability to be available on weekends, evenings, and holidays 
  • Ability to multitask
  • Ability to communicate effectively verbally and in writing
  • Be able to real team player 
  • Ability to exceed the expectations of guests
  • Knowledge of cleanliness standards

6. BS in Public Health with 1 year of Experience

  • Strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Flexible and available for all shifts, including rotating shifts
  • Ability to multitask in a busy environment and adhere to the hotel's Standard Operating Procedures.
  • Excellent communication and organizational skills
  • Great work ethic and organizational, time management, and communication skills

7. BA in Human Services with 2 years of Experience

  • Housekeeping experience within an upscale hotel 
  • Must have schedule flexibility, including evenings, weekends, holiday shifts, and overtime 
  • Knowledge of housekeeping service techniques and productivity expectations.
  • Ability to identify and prioritize issues.
  • Must be personable and professional, capable of using caution and discretion in communication.
  • Willing to train the right person who fits the team
  • Ability to work hard with strong time management, organizational, and communication skills
  • Be able to professional housekeeper, strongly
  • Good understanding of cleaning techniques and products
  • Possess impeccable work ethic and excellent organizational, time management, and communication skills
Relevant Information
Executive Housekeeper Skills, Experience, and Job Requirements
Housekeeper Skills, Experience, and Job Requirements