• Organize and manage office department leads for operations, specifically, the front desk, phone triage, billings and collections, and medical records.
• Co-manage with the lead clinical nurse
• Facilitate weekly physicians’ meeting for MD clinical roundtable, practice planning, and financial reporting.
• Evaluate office productivity, revise department procedures, and devise new methods/forms to improve the efficiency of the office.
• Take responsibility for EMR maintenance and interface.
• Manage marketing functions for the practice.
• Formulate procedures for systematic retention, protection, retrieval, transfer, and storage of records.
• Prepare reports for management - RX Logs and Monthly Financial Management.
• Negotiate contracts for equipment lease or purchase options.
• Assist in creating and updating policies and procedures, and ensure enforcement of such.

Skills: Office Management, Clinical Collaboration, Meeting Facilitation, Productivity Evaluation, EMR Maintenance, Marketing Management, Records Security, Contract Negotiation

• Serve as liaison between the practice and outside entities.
• Oversee participation in and adherence to compliance programs.
• Reporting and coordination of annual benefit reviews for physicians and staff.
• Function as or oversee the responsibilities of corporate security offices and the OSHA Compliance Officer.
• Directs and coordinates Accounts Payable responsibilities
• Provide direction to the Business Office Manager for negotiating insurance carrier contracts.
• Coordinate Financial records with corporate CPA.
• Take responsibility for the requisitions for supplies.
• Coordinate payroll preparation and other HR services.
• Interface with the Facility Manager for building and grounds.

Skills: Liaison Management, Compliance Oversight, Benefit Coordination, Security & OSHA Compliance, Accounts Payable Management, Contract Negotiation, Financial Coordination, Payroll & HR Management

• Coordinates interviews and hiring
• Maintain personnel records to assure completeness, accuracy, and timeliness.
• Supervises administrative personnel and completes performance reviews.
• Makes recommendations for personnel actions to the physicians or the clinic manager
• Fulfills supervisory responsibilities following the organization’s policies and procedures, and state and federal laws and regulations.
• Responsible for interviewing, hiring, and training employees.
• Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints, and resolve problems.
• Maintain and facilitate meetings - Monthly staff and department meetings
• Assist the Government with developing agendas and briefings, and conducting meetings and Working Groups.
• Represent the organization with agencies that may impact the ability to be successful.

Skills: Recruitment & Hiring, Personnel Records Management, Staff Supervision, Personnel Recommendations, Compliance Management, Employee Training, Performance Appraisal, Meeting Facilitation

• Design relevant, region-specific objectives and initiatives that support the corporate strategy.
• Demonstrate expertise while serving as an open-minded leader with an entrepreneurial mentality.
• Inspire 'out of the box' thinking that drives teams' commitment to continuous improvement.
• Build a business development plan that will utilize acquisition and or market development.
• Monitor the local, state, and national health care environment for threats or opportunities and implement adaptive strategies.
• Attract and recruit medical providers.
• Support ancillary services in an employment, partnership, or management model.
• Data Interpretation of available data (predictive analytics, AI models, operational dashboards).
• Develop and implement strategic initiatives following the CEO.
• Cultivate a diverse and high-functioning team of supervisors and managers.
• Manage a budget that ensures profitability and focuses on cost containment strategies.

Skills: Strategic Planning, Leadership & Innovation, Team Development, Business Development, Market Monitoring, Medical Provider Recruitment, Data Analysis, Budget Management

• Support the administration of the Referral process (including Fast Track referrals, Retrospective applications, and FNC) and the CHC Coordinator
• Ensure that the appropriate documentation has been provided and quality checked for accuracy.
• Arrange appointments for initial and review assessments for clients in respect of their eligibility for NHS Continuing Healthcare and NHS-funded Nursing Care, on time
• Ensure that all outcomes have been issued to referrers and clients, and representatives.
• Provide administration to the processes, ensuring that the appropriate documentation has been provided, liaising with Panel members, and facilitating the Panel process
• Communicate daily, both verbally and in writing, with team colleagues (clinical and non-clinical), care providers, and other health and social care agencies, providing and receiving sensitive information.
• Deliver an effective and competent level of clerical support and consistently deliver a "client-focused" service.
• Develop good working relationships with care providers, Local Authority Colleagues, and colleagues from other NHS bodies.
• Communicate with clients, families, carers, external agencies, NHS staff, and other healthcare professionals in a sensitive manner where the nature of the communications may be highly emotive.
• Take telephone calls for the department. 

Skills: Referral Process Support, Documentation Accuracy, Appointment Coordination, Outcome Communication, Panel Process Facilitation, Verbal & Written Communication, Clerical Support, Relationship Building

• Administrative experience in a healthcare setting
• Self-motivated, strong communication skills, and excellent attention to detail!
• Independent problem-solving skills
• Excellent organizational skills with attention to detail
• High level of service deliverability, including multi-tasking, ability to prioritize work and meet deadlines, and adapt to a dynamic environment
• Strong written and verbal communication skills
• Computer literacy, including command of Microsoft Word, PowerPoint, and Excel, with the ability to learn new software
• Ability to demonstrate respect and professionalism for patients’ rights and individual needs, including demonstrated ability to maintain HIPAA compliance and other confidentiality
• Analytical skills and the ability to resolve technical problems if needed
• Excellent customer service skills, including the ability to manage and triage complex telephone calls

Qualifications: BS in Health Information Management with 3 years of Experience

• Thorough knowledge and understanding of healthcare policies, regulations, guidelines, systems, and laws
• Strong analysis of existing systems and their role in perpetuating inequities
• Unwavering commitment to social justice and anti-racism
• Creatively imaginative with the ability to design new health systems and arrangements that meet the strengths and desired needs and expectations of marginalized communities
• Ability to listen deeply, integrate, and implement innovative healthcare systems
• Willingness to turn every known/given on its head to re-evaluate, re-imagine, and re-design healthcare delivery
• Excellent internal and external relationship-building, interpersonal, and culturally-responsive communication and managerial skills
• Ability to work effectively with a wide range of stakeholders in diverse communities and among all levels of leadership
• Ability to communicate information effectively in writing and verbally for a variety of audiences, including community and organization leaders
• Must be organized and pay attention to detail

Qualifications: BA in Medical Office Management with 2 years of Experience

• Working knowledge and experience in healthcare administration, in a supervisory role
• Familiarity with Healthcare Insurance Plan administration and the contracting process
• Familiarity with grant reporting
• Familiarity with healthcare billing and coding processes
• Familiarity with Electronic Health Record administration
• Experience addressing health equity and structural racism
• Excellent verbal and written communication skills
• Program management skills, with exceptional ability to set and meet deadlines, work with minimal supervision, manage multiple tasks, take initiative, and prioritize assignments
• Ability to lead and work collaboratively and flexibly in teams and to foster a respectful, cooperative, problem-solving team environment
• Willingness to travel and to work occasional weekends/evenings

Qualifications: BA in Healthcare Administration with 4 years of Experience

Experience in Skilled Nursing/Long Term care

Experience building relationships in a matrix organization

Experience with FTE management/labor management.

Experience in surveys and the statistics of how labor management works.

Strong interpersonal skills, to mentor and grow the team and build relationships.

Exceptional conflict management skills, to reduce and resolve conflict without a lot of noise.

Creative mindset, with the ability to generate creative solutions to problems and new ideas that can drive business development.

Must demonstrate strong consistency and business professionalism in communication skills to effectively work with residents, families, physicians, and staff.

Excellent judgement and discretion.

Business mindset, with the ability to proactively seek out opportunities to better the business.

Qualifications: BA in Public Health with 2 years of Experience

• Experience working in Healthcare Administration in the Military Health System (MHS).
• Expert knowledge of and experience with Appointing information systems such as the Composite Health Care System (CHCS), MHS GENESIS, Joint Outpatient Experience Survey (JOES), Interactive Customer Evaluation (ICE), and appointment reminder systems such as Audiocare and TRICARE Online (TOL).
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Knowledge of process improvement theories and processes.
• Highly skilled at operating a variety of technological tools to include Microsoft Office Suite and online scheduling programs.
• Excellent organizational skills.
• Ability to manage various calendars, schedule appointments, and keep meeting minutes.
• Keen problem-solving/critical thinking skills.
• Possess skills and knowledge of coordinating, setting up, and cost estimates for seminars, training classes, and staff meetings.

Qualifications: BA in Health Services Management with 7 years of Experience