HEALTH INFORMATION TECHNICIAN SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: May 6, 2025 - The Health Information Technician demonstrates expertise in clinical settings with strong knowledge of EMR systems such as EPIC and experience using SharePoint portals. This role requires effective communication, advanced computer proficiency, and the ability to collaborate with medical staff and internal departments while maintaining professionalism. The technician consistently prioritizes tasks, adapts to workflow changes, and resolves issues with a detail-oriented and solution-focused approach.

Essential Hard and Soft Skills for a Health Information Technician Resume
  • System Training
  • Application Testing
  • Security Management
  • Record Indexing
  • Document Scanning
  • HIPAA Compliance
  • Medical Coding
  • Data Abstraction
  • Regulatory Compliance
  • EHR Workflow
  • Issue Resolution
  • Team Collaboration
  • Process Improvement
  • Workflow Prioritization
  • Patient Communication
  • Record Coordination
  • Staff Training
  • Documentation Efficiency
  • Patient Support
  • Quality Control

Summary of Health Information Technician Knowledge and Qualifications on Resume

1. BA in Health Services Management with 4 years of Experience

  • Must have Certification or exam eligibility as an RHIT, RHIA, or CCS 
  • Experience in a medical office/behavioral healthcare setting
  • Knowledge of medical terminology and HIPAA laws and regulations 
  • Experience with computer systems, especially Microsoft Word and Excel
  • Good organizational skills, which enable one to work quickly and accurately with a large amount of incoming information 
  • Ability to provide a positive customer service orientation toward patients, former patients, their families and caregivers
  • Ability to interact positively and confidently with doctors, professional medical staff and other team members
  • Ability to manage time effectively and to work in a high-volume, high-accuracy work environment
  • Ability to communicate effectively and to work in a collaborative team environment
  • Demonstrated verbal communication and customer service skills
  • Able to follow established Departmental policies and procedures and the ability to respond quickly to customer needs

2. BA in Health Informatics with 3 years of Experience

  • Working experience in an inpatient or outpatient health information management department 
  • Excellent organization and detail-oriented skills
  • Demonstrated ability to effectively work independently and as part of a team in a fast-paced environment
  • Ability to communicate professionally in English, both in writing and verbally
  • Deep knowledge of customer service concepts and practices
  • Able to work in a fast-paced environment with multiple tasks and deadlines
  • Prior experience in a healthcare-related setting or experience with Health Information Management
  • Must be able to operate multiple integrated software applications, and other programs to include resources and e-mail
  • Ability to perform audits and conduct analysis on imaged data
  • Advanced knowledge of Microsoft products including the ability to format Excel spreadsheets

3. BA in Health Information Management with 5 years of Experience

  • Working experience in a clinical setting
  • Knowledge and experience with the SharePoint portal
  • Prior Health Information Management experience
  • Working experience in EPIC or other EMR 
  • Ability to interact courteously and effectively with the Medical Staff, peers and supervisors, and other internal and external customers
  • Ability to communicate and articulate effectively (oral and written)
  • Proficient computer skills including typing by touch, MS Word, Excel, and acceptable Windows-based navigation abilities
  • A Detail-focused individual with the ability to work independently with minimal direct supervision and cooperatively within a team environment
  • Ability to handle frequent interruptions and adapt to changes in workload and work schedule
  • Ability to analyze and set priorities, make important and effective decisions in support of HIM processes
  • Ability to assess, prioritize, analyze and efficiently resolve problematic situations and prioritize, while maintaining a professional, customer-focused/friendly demeanor
  • Ability to work independently, multitask, problem solve and prioritize work with strict attention to detail
Relevant Information
Behavioral Health Technician Skills, Experience, and Job Requirements