HCM CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: May 5, 2025 – The Human Capital Management Consultant (HCM Consultant) has experience in SAP HCM, with a focus on US payroll, providing domain and technical SAP knowledge to business partners. This role demands skills in Payroll, Time, Organizational Management, and PA modules, including Gross to Net calculation, BSI, garnishments, bank payments, and integration with accounting. The consultant is also proficient in designing interfaces with third-party applications, performing parallel payroll and integration testing, and delivering excellent customer service with strong communication and business analysis skills.

Essential Hard and Soft Skills for a Standout HCM Consultant Resume
  • Solution Implementation
  • Client Configuration Design
  • Testing and Deployment
  • Project Management
  • Oracle HCM System Expertise
  • Data Analysis
  • Timecard Profile Management
  • Oracle Update Testing
  • Support Ticket Management
  • Data Integrity
  • Client Relationship Management
  • Problem-Solving
  • Communication
  • Prioritization
  • Training and Development
  • Consulting
  • Confidentiality and Discretion
  • Attention to Detail
  • Stakeholder Engagement
  • Collaboration and Training

Summary of HCM Consultant Knowledge and Qualifications on Resume

1. BA in Business Administration with 3 years of Experience

  • Previous human resources experience
  • A strong working knowledge of enterprise HR systems
  • Oracle Cloud HCM knowledge
  • Expertise in faculty, staff, and student employment life cycles, from position creation to separation from employment
  • Personal and professional integrity, as well as confidence and credibility
  • The ability to be service-oriented and customer-focused
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • The ability to provide technical advice and information to the campus unit-based HCM Specialist
  • The ability to perform a complex task and to prioritize multiple assignments
  • Able to analyze and offer solutions to complex problems
  • Adapts easily to changes in technology and process
  • Displays self-awareness and is comfortable asking for help when needed

2. BA in Labor Relations with 4 years of Experience

  • Good understanding of Workday products, HCM/Financials/Payroll, as well as any specialist capabilities
  • Good customer focus, with experience in a customer-facing, consulting environment.
  • Able to understand customer needs and build relationships, and understand when to escalate issues.
  • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation.
  • Good commercial awareness and sound understanding of project and business dynamics
  • Capable of working within (remote) teams and alongside customers, as well as on tasks with no supervision
  • Able to plan own workload and meet deadlines
  • Consulting skills, e.g., presenting, participating in workshops, explaining functionality or solutions to customers
  • Able to apply all relevant standards and procedures to work, maintaining high quality, accuracy, and attention to detail
  • Aware of the importance of confidentiality and non-disclosure policies and/or agreements, and ensures the security of information at all times
  • Willing to learn in depth about relevant subject matter, e.g., international regulatory requirements
  • Awareness of the company strategy and how to support it

3. BA in Sociology with 7 years of Experience

  • Experience with formal solution architecture, integration design, and implementation experience in HCM Products (e.g., Workday)
  • Experience in developing and implementing application strategies and patterns
  • In-depth HRIS experience, including HR data management
  • Experience in implementing solutions in public cloud (preferably AWS Cloud)
  • In-depth and hands-on experience with Workday
  • Solid understanding of BI and Data Warehousing concepts and methodologies
  • Demonstrated ability in identifying gaps cross-functionally between HR processes, HR systems, and implementing process improvements and technology
  • Experience working with confidential information and critical business processes
  • Strength in the development of processes and procedures
  • Solid understanding of HR business procedures and practices
  • Outgoing personality, good interpersonal, multi-tasking, and organizational skills
  • Excellent communication skills in English

4. BA in Organizational Behavior with 6 years of Experience

  • Experience in SAP HCM, primarily US payroll, providing domain/technical SAP knowledge to Business partners
  • Good understanding of Payroll, Time, Organizational Management, and PA modules
  • Understanding and configuration experience in Gross to Net calculation, BSI, garnishments, bank payments, 3PR process models, and integration with accounting.
  • Experience in designing interfaces of SAP HCM with third-party applications
  • Good exposure in tax reporting
  • Understanding of SAP Payroll and Time drivers and schemas
  • Experience with HCM integration points
  • Experience with SAP Custom interfaces and reports.
  • Experience in parallel payroll testing and Integration testing with 3rd party applications
  • Business analysis and requirements gathering abilities.
  • Excellent customer service skills and oral and written communication skills
  • Ability to organize and prioritize projects in a fast-paced, deadline-oriented, and rapidly changing business