GROUP SALES COORDINATOR SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: May 13, 2025 - The Group Sales Coordinator applies proven sales experience in cultural or tourism environments to meet targets and customize offerings based on client needs. This role requires strong communication, customer service, and organizational skills to manage multiple priorities in a fast-paced setting. The coordinator utilizes advanced proficiency in software tools and systems to support sales functions, reporting, and client relationship management effectively.

Essential Hard and Soft Skills for a Group Sales Coordinator Resume
  • Event Coordination
  • Reservation Management
  • Billing Processing
  • Contract Preparation
  • Report Generation
  • Policy Compliance
  • Sales Assistance
  • Lead Management
  • Booking Coordination
  • Prospect Tracking
  • Client Communication
  • Team Collaboration
  • Guest Consultation
  • Staff Training
  • Email Response
  • Prospect Engagement
  • Customer Outreach
  • Onsite Support
  • Trade Promotion
  • Inquiry Follow-Up

Summary of Group Sales Coordinator Knowledge and Qualifications on Resume

1. BA in Tourism and Travel Services with 5 years of Experience

  • Excellent verbal and written communication skills
  • Ability to provide excellent customer service with a wide range of clients/partners and personality types
  • Highly organized with strong attention to detail and the ability to multitask, while maintaining a clear and proactive flow of communication
  • Professional, mature, responsible, and enthusiastic attitude
  • Quick to learn new technologies and systems, proficient in MS Office and Salesforce
  • Ability to work an occasional weekend day or evening
  • Experience in ticketing/sales/operations/customer service with a large organization and a fast-paced environment
  • Experience working for an attraction, sports team, or museum
  • Demonstrated exceptional social, verbal, and negotiating abilities
  • Prior experience working in the hospitality sector
  • Good organization and time management skills
  • Must be able to convey information and ideas
  • Must work well in stressful high high-pressure situations
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider adjusting or modifying to meet the constraints of the particular need

2. BA in Business Administration with 4 years of Experience

  • Experience in a visitor/guest service environment 
  • Selling experience and handling reservations 
  • Strong analytical experience/capabilities
  • Must be flexible and available to work days, weekends, holidays, and evenings 
  • Strong interpersonal and organizational skills
  • Must have a good command of the English language, both written and verbal
  • Effective oral and written communication skills coupled with strong interpersonal skills
  • Demonstrated ability to manage multiple functions and multitask
  • Intermediate level Microsoft Word and Excel
  • Previous hotel or resort experience 
  • Ability to read and comprehend instructions, short correspondence, and memos
  • Ability to write routine reports and correspondence
  • Ability to effectively speak to small groups, customers, clients, and other team members of the organization
  • Must be proficient in inputting group and individual reservation information into the scheduling software database

3. BA in Communication Studies with 2 years of Experience

  • Working experience as an Administrative Sales Assistant in the Hospitality Industry
  • Previous customer service experience
  • Must have computer skills to include Microsoft Word and Excel, Outlook, Word, Publisher and Outlook
  • Experience with Salesforce or other CRM systems
  • Demonstrates self-confidence, dependability, integrity, initiative, and positive demeanor
  • Must display excellent communication skills, both written and verbal, as well as customer service skills
  • Ability to effectively move around all areas of the property
  • Ability to prioritize and organize work responsibilities and goals, as well as work with minimal supervision
  • Attention to detail, flexibility, and the ability to act quickly and effectively on arising opportunities
  • Must have strong collaborative and interpersonal skills
  • Experience in an administrative role within an upscale hotel
  • Strong knowledge of food and beverage operations

4. BA in Tourism Management with 6 years of Experience

  • Sales experience in a cultural or tourism-related institution
  • Demonstrated ability and proven past performance to meet sales goals and tailor creative offerings to meet client needs
  • Excellent interpersonal skills, demonstrating a focus on providing exceptional customer service
  • Excellent oral and written communication skills, and organizational skills, demonstrating an ability to work under pressure with deadlines
  • Demonstrated judgement, initiative, and the ability to work independently and as a team member
  • Experience with cold calling, prospecting, sales presentations, and relationship building to meet financial targets
  • Experience upselling ancillary products and services (i.e., exhibitions, tours, team building products, and other group visit enhancements)
  • Strong working knowledge of most current computer software applications (Word, Excel, VivaTickets BOS, Sage financial system, etc.)
  • Able to speak fluently in French
  • Ability to work and thrive in a fast-paced environment
  • Ability to prioritize work in an environment with multiple tasks
  • Ability to handle complex and confidential information with discretion
  • Competency using a variety of computer software, including Micros, and various digital platforms
  • Must be proficient in Windows Operating Systems Company company-approved spreadsheets, and word processing

5. BA in Customer Relationship Management with 3 years of Experience

  • Working experience in service in a Hotel or Resort environment 
  • Previous Front Desk, Reservations, or Front Office experience 
  • Presentation skills with experience conveying information in a clear, focused, and concise manner
  • Strong administrative, organization, and planning skills 
  • Decision-making ability and strong problem resolution skills
  • Strong goal orientation and knowledge of sales concepts
  • Interact and communicate with individuals at all levels of the organization 
  • Self-directed and independent, but works as a team player
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Experience in an administrative support setting and customer relations
  • Experience using popular software such as MS Office, Excel, and POS
  • Able to work independently and within a team
Relevant Information
Sales Coordinator Skills, Experience, and Job Requirements