Job Summary:

• Manages the oversight and development of strategic plans to maintain and grow customer relationships and revenue
• Leads account teams in partnering with customers to understand business needs and objectives
• Effectively communicates the value proposition of services and teaches others to do the same
• Consistently forecasts client’s needs and delivers innovative ideas and strategic leadership on new mission-critical initiatives
• Serves as a member of the agency’s leadership team, coordinating processes and practices with other department leads to grow the agency and ensure collective success
• Partners with department leads to create innovative ways to impact the client’s business results
• Understands the business model and key drivers of the client’s success
• Leads the development of account management team’s marketing communications plans, coordinating with the strategy team. 
• Ensuring plans are strategically sound and imaginative
• Partners with Planning leadership to ensure account and planning teams are working together to form insights into the category, competitive environment, brand health and customer needs
• Relentlessly applies insights across the business and drives the team to do the same

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Team Leadership (Soft Skills)
• Value Communication (Soft Skills)
• Forecasting Needs (Hard Skills)
• Agency Collaboration (Soft Skills)
• Innovation Impact (Soft Skills)
• Business Acumen (Hard Skills)
• Insight Application (Soft Skills)

Job Summary:

• Works continually to maximize marketing results and create new opportunities
• Inspires team to deliver work that is breakthrough, strategically sound, impactful and transformative
• Serves as a continuous advisor to team to ensure everyone executes the work effectively and smoothly and serves as point of escalation for both internal teams and clients in solving challenges
• Serves as the champion for the agency’s POV, partners internally to shape the work, craft selling strategies, and sell and defend work to clients on all key initiatives
• Ensures consistent, successful delivery of deliverables on time and on budgetEnsures the agency operates on a solid foundation by building strong, impenetrable senior client relationships and trains and leads others to do the same
• Possesses an in-depth understanding of client business issues, industry, competitors and brands and guides team members in how to do the same
• Serves as key advisor to clients on marketing and business issues
• Communicates effectively building credibility with senior and executive clients
• Easily builds rapport and trust with others
• Constantly attuned to the evolving needs of clients
• Integrates seamlessly with agency executives to facilitate collaboration and innovation

Skills on Resume: 

• Marketing Strategy (Hard Skills)
• Team Inspiration (Soft Skills)
• Problem Solving (Soft Skills)
• Client Advocacy (Soft Skills)
• Project Delivery (Hard Skills)
• Client Relations (Soft Skills)
• Industry Knowledge (Hard Skills)
• Executive Communication (Soft Skills)

Job Summary:

• Resolves conflict easily and quickly, reducing organizational and interpersonal issues
• Works to bring all parties to consensus (client, creative, media, strategy, production)
• Develops and implements career development paths and plans for the account team
• Passionately defends, grows and manages key accounts
• Leads account management partnership with Finance to manage the financial health of account(s), including revenue, growth, profitability and delivery of forecasts
• Helps the account team identify organic growth opportunities and leads the development of account growth plans
• Allocates resources effectively, balancing client needs with profitability
• Recruits talent that raises the bar on creativity and quality
• Supports the Executive team in the development and implementation of various agency initiatives
• Partners with the Leadership Team in the development of new business proposals and pitches
• Build close relationships with senior clients and internal discipline leads alike, leading strategic responses to briefs whilst also ensuring the consistently smooth delivery of the high volume of work going through the team
• Maintain a strong bond and true partnership with clients.

Skills on Resume: 

• Conflict Resolution (Soft Skills)
• Consensus Building (Soft Skills)
• Career Development (Soft Skills)
• Account Management (Hard Skills)
• Financial Oversight (Hard Skills)
• Growth Planning (Hard Skills)
• Resource Allocation (Hard Skills)
• Talent Recruitment (Soft Skills)

Job Summary:

• Develops and maintains excellent client relationships
• Establishes trust, credibility, and respect with the client
• Collaborates with agency partners beyond M+M to drive integrated strategies and Client success
• Develop a solid understanding of the Client business category and competitive environment
• Seeks innovative strategic and creative solutions that surpass common practice and wow clients
• Works with digital strategy and data analytics teams to build results-driven, hyper-targeted omnichannel plans to allow clients to create profitable, long-term relationships with customers
• Maximizes Agency revenue, views the larger financial picture and understands impacts on contribution margins and revenue targets
• Identifies business development opportunities
• Fosters and generates proposals for incremental business building
• Leads or supports new business pitches
• Coaches and guides junior team members on identifying, planning, and managing key deliverables, activities, budgets, and deadlines for individual projects
• Monitors and evaluates the performance of staff (identifying strengths, weaknesses, and areas for development)

Skills on Resume: 

• Client Relationships (Soft Skills)
• Trust Building (Soft Skills)
• Cross Collaboration (Soft Skills)
• Market Understanding (Hard Skills)
• Creative Innovation (Soft Skills)
• Omni-channel Planning (Hard Skills)
• Revenue Management (Hard Skills)
• Business Development (Hard Skills)

Job Summary:

• Monitor and evaluate the competitive landscape to provide senior-level strategic insights.
• Engage with clients at all levels and continue ongoing relationship development.
• Identify opportunities for account growth.
• Acts as a go-to person for cross-functional team(s), collaborates effectively with Strategic Planning, Creative, etc., fosters positive internal relationships and ensures everyone understands deliverables and client's needs
• Lead client and agency team to deliver best-in-class creative work and responsible for quality of output and thinking on the account
• Maintain total account oversight by putting the right team in place across client businesses and understand when to provide structure and when ideas need freedom to flourish
• Build relationships beyond day-to-day clients and into the C-suite of a client's organization
• Uncover opportunities for revenue growth and creative wins
• Possess a deep understanding of client's business, objectives and how work will drive success
• Drive annual fee negotiations and be responsible for developing and managing agency scope of work

Skills on Resume: 

• Competitive Analysis (Hard Skills)
• Client Engagement (Soft Skills)
• Account Growth (Hard Skills)
• Team Collaboration (Soft Skills)
• Creative Leadership (Soft Skills)
• Account Oversight (Hard Skills)
• Executive Relationships (Soft Skills)
• Scope Management (Hard Skills)

Job Summary:

• Demonstrate command over entire business from a macro-business point of view to details of key projects
• Set vision for account in line with agency goals and outline clear creative and business growth expectations for agency team
• Cover most senior clients, advising them on business and leading them to the right solutions
• Orchestrating agency-management involvement to drive agency agenda and deepen the relationship
• Strategically and assertively manage financial health of accounts, ensuring agency profitability
• Plot out organic growth with clear strategy and plan
• Participate in new business development
• Actively seek opportunities to contribute to the agency culture above and beyond current assignments and responsibilities
• Develop strategies and tactics and prepare presentations for clients showcasing innovative ideas and solid tactical rationale
• Manage budgets and profitability and work closely with the finance team on invoicing

Skills on Resume: 

• Business Acumen (Hard Skills)
• Vision Setting (Soft Skills)
• Client Advising (Soft Skills)
• Agency Leadership (Soft Skills)
• Financial Management (Hard Skills)
• Growth Strategy (Hard Skills)
• New Business (Hard Skills)
• Team Contribution (Soft Skills)

Job Summary:

• Manage all aspects of the client business, providing superior customer service while maximizing business opportunities.
• Manage project execution to ensure processes are being followed and that projects comply with regulatory requirements and timelines.
• Establish and grow a strong relationship(s) with client stakeholders through a demonstration of industry knowledge and delivery expertise.
• Work with analytic partners to gauge media performance and KPI’s to determine the extent to which the original objectives and strategies of Axon programs were met.
• Manage a multi-disciplinary team, ensuring all team members are delegated work appropriate for level and experience.
• Proactively keep abreast of industry trends and share knowledge with the team.
• In partnership with sales, review and manage project budgets to ensure they are on track and optimize any revenue opportunities either with current client base maintenance or new program development.
• Lead large pharmaceutical portfolios consisting of HCP and patient initiatives, corporate communications, medical education and DTC and social media campaigns
• Establish positive and trusting working relationships with all clients and partner with internal cross-functional teams to deliver solutions
• Direct and oversee the internal team's progress, and provide guidance to ensure each project is executed seamlessly from initiation to completion
• Overseeing the growth and development of junior staff including goals, check-ins, development opportunities, performance reviews, etc.

Skills on Resume: 

• Client Management (Soft Skills)
• Project Execution (Hard Skills)
• Stakeholder Relations (Soft Skills)
• Performance Analysis (Hard Skills)
• Team Delegation (Soft Skills)
• Industry Awareness (Hard Skills)
• Budget Management (Hard Skills)
• Campaign Leadership (Hard Skills)

Job Summary:

• Manage internal team, agency resources and build interdepartmental relationships
• Primary contact with the senior client, providing clients with innovative short and long term strategic marketing guidance
• Take ownership of decision-making on the client’s business
• Develop a positive and partnering relationship with all clients
• Take the lead role on building the clients business, generating new strategies for agency-client partnerships
• Overall responsibility to ensure the team is developing effective strategies to motivate creative excellence while maintaining strategic course
• Aspire to and inspire award-winning creative
• Assist in building and championing the integration of the business by leading and facilitating cross-divisional discussions and planning
• Overall responsibility to ensure thatthe  agency produces all client work with the highest level of quality, on time and on budget
• Responsible for all budgeting and forecasting
• Responsible for taking the lead role for new hires into the group, building an effective team
• Develop staffing plans, budgets and promotions
• Lead building and integrating the business

Skills on Resume: 

• Team Management (Soft Skills)
• Strategic Guidance (Hard Skills)
• Decision Ownership (Soft Skills)
• Client Partnership (Soft Skills)
• Business Growth (Hard Skills)
• Creative Strategy (Soft Skills)
• Cross Integration (Soft Skills)
• Budget Forecasting (Hard Skills)

Job Summary:

• Oversee the Account Services team, managing up to (5) direct reports
• Provide oversight of federal government clients
• Analyze market data and research findings to develop strategies and insights that achieve client goals/objectives
• Lead brainstorming sessions with research/planning and client services teams to develop integrated strategies to clients, based on strategic needs and facilitate creative ideas
• Review strategic plans, creative briefs, client presentations, and other crucial written communication materials
• Deliver insights on emerging trends and digital/social strategies for engaging multicultural and general market audiences
• Review all creative concepts to ensure marketing and creative work is on-strategy and on-brand prior to client delivery
• Establish success metrics and KPIs
• Identify ways to measure success against the campaign goals and achievable outcomes, as well as facilitate reporting
• Take an active role in building a positive agency culture
• Take an active role in developing all direct reports, providing mentorship and conducting on-going performance evaluations
• Lead workshops and learning sessions for staff and clients
• Lead new business initiatives

Skills on Resume: 

• Team Oversight (Soft Skills)
• Client Management (Soft Skills)
• Market Analysis (Hard Skills)
• Strategy Development (Hard Skills)
• Content Review (Hard Skills)
• Trend Insights (Hard Skills)
• Success Metrics (Hard Skills)
• Staff Mentorship (Soft Skills)

Job Summary:

• Gives the direction for the overall digital strategy, integrated intothe  overall strategy with a varied portfolio of all digital channels and tactics to drive results
• Assists client teams and strategists while focusing on the overall media strategy and how digital can support to fulfill objectives and business targets e.g. Awareness, Engagement, CPA, or ROI
• Assists strategy & planning teams for translating digital strategy into action plans to deliver best-in-market, data-driven and effective integrated digital media campaigns
• Leads the digital operations teams and oversees the delivery of the strategies and plans
• Adhering to client-specific processes while building digital processes to identify areas of potential development
• Demonstrates awareness of the competition and opportunities for the business
• Works across all digital media channels (Direct, Programmatic, Paid Search, Paid Social and Digital Partnerships)
• Key contact for digital-related topics for the client’s media lead
• Ensure that the appropriate technology and data are available to track performance against core KPI’s across all digital media channels
• Ensure the digital channel approaches follow best practice set out by Specialist Leads (Search, Social, Programmatic, Direct, Partnerships), are in line with overall strategy and are deliverable and commercially viable.

Skills on Resume: 

• Digital Strategy (Hard Skills)
• Media Planning (Hard Skills)
• Action Translation (Hard Skills)
• Team Leadership (Soft Skills)
• Process Development (Hard Skills)
• Market Awareness (Soft Skills)
• Channel Management (Hard Skills)
• Client Liaison (Soft Skills)

Job Summary:

• Responsible for key account planning, business development opportunities and forecast decisions
• Develop relationships and provide strategic counsel to senior-level clients
• Strategically evaluate and propose solutions for client’s business, both new and existing clients
• Provide strong leadership in the development of pitches and proposals
• Display strong, consistent leadership with the Account Directors to achieve excellence in all aspects of planning and delivery as well as financial management of projects
• Maintain awareness of relevant account profitability, and flag over-servicing or other financial risks, and plan on how to manage these situations
• Identify, promote and ensure adherence to best practices in the team and in interaction with other internal teams
• Responsible for initiating regular client/agency reviews and project reviews
• Direct the account team to ensure that execution is handled in the most efficient and cost-effective manner
• Review and report on the performance versus a forecast of assigned teams
• Develop expertise within each emerging digital platform that INVIVO actively works with (mobile apps, e-detailing, medical animation, etc)
• Manage professional development of Account Directors with a view to increasing performance and expertise

Skills on Resume: 

• Account Planning (Hard Skills)
• Client Strategy (Soft Skills)
• Solution Evaluation (Hard Skills)
• Pitch Leadership (Soft Skills)
• Project Oversight (Hard Skills)
• Financial Risk (Hard Skills)
• Best Practices (Soft Skills)
• Team Development (Soft Skills)

Job Summary:

• Understands, abides by and promotes the agency’s business practices and philosophies
• Partner with cross-functional departments to ensure all work is done on time, on strategy and on budget
• Work with EVP to address new business opportunities, including growing current accounts, pitching, and presenting capabilities
• Delivers high-value, strategically driven work
• Provides strong leadership and strategic direction
• Work in conjunction with the Group Account Director to ensure client satisfaction
• Oversees all new go-to-market plans, programs and creative to provide strategic direction
• Key communicator between clients, teams and management
• Identify problems and respond with effective solutions
• Communicates with the entire team all relevant information and insights regarding the clients’ business

Skills on Resume: 

• Business Alignment (Hard Skills)
• Cross Collaboration (Soft Skills)
• Opportunity Management (Hard Skills)
• Strategic Delivery (Hard Skills)
• Leadership Direction (Soft Skills)
• Client Satisfaction (Soft Skills)
• Market Strategy (Hard Skills)
• Effective Communication (Soft Skills)