Job Summary:

• Develop and manage commerce and search components within the global Joint Business Plan across the company's products and services, countries and channels
• Working in partnership with local Account Executives, global team members, inclusive of GMP and Cloud
• Build search strategy, drive search maturity and search revenue growth globally
• Drive Search product adoption and depth globally, focus on Creative Excellence, Conversion Tracking, Audience, Automated Bidding, mWeb, Shopping, etc, 
• Coordinate with regional Large Customer Solutions teams & agencies to build and carry out long-term digital strategies and maximize advertising expenditures.
• Build and foster long-term VP-level relationships with global client decision makers, to be able to build and carry out long-term digital strategies and optimize business growth.
• Build a deep understanding of the Retail industry and trends that can be applied to the client.
• Develop senior-level relationships within the business's clients, local organisations and continuously add value to the business through strategic insight and consulting.
• Expand the business internationally by developing relationships with existing customers.
• Support the design and development of the business's software by providing the development team with feedback from clients and ideas for new functionality and features.

Skills on Resume: 

• Commerce Management (Hard Skills)
• Search Strategy (Hard Skills)
• Revenue Growth (Hard Skills)
• Product Adoption (Hard Skills)
• Client Relationships (Soft Skills)
• Industry Trends (Hard Skills)
• Strategic Insight (Soft Skills)
• International Expansion (Soft Skills)

Job Summary:

• Maintain a positive working relationship with accounts, mining opportunities for deeper engagement.
• Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support.
• Collaborate with the engineering and development team to set up or configure software platform as per customers’ requirements and troubleshoot technical issues raised by customers.
• Handle and resolve customer requests or complaints in a timely manner.
• Marshall resources across Granulate to support customer's needs.
• Provide insights to customers to ensure that they get the most out of the Granulate’s real-time continuous optimization solution.
• Identify expansion opportunities within designated accounts and walk them through installation on additional services.
• Measure and analyze account performance and customer sentiments to provide insights on how to improve.
• Identify opportunities for customers to act as Granulate advocates (e.g. testimonials, case studies) and work closely with the Marketing team to produce these assets. 
• Represent the voice of the customer to provide input into every new feature. 

Skills on Resume: 

• Account Management (Soft Skills)
• Onboarding Support (Soft Skills)
• Technical Troubleshooting (Hard Skills)
• Customer Service (Soft Skills)
• Resource Coordination (Soft Skills)
• Customer Insights (Hard Skills)
• Expansion Opportunities (Soft Skills)
• Customer Advocacy (Soft Skills)

Job Summary:

• Develop important and effective relationships within the account including Key Executives, by translating customer challenges and opportunities into unique business value
• Build, maintain and grow opportunity pipeline within account(s), effectively managing the Bentley sales process and successfully utilizing other Bentley tools and methodologies effectively
• Develop, communicate and execute on the Bentley sales strategy and work to drive change within accounts
• Create effective proposals that link solutions to the customer's business and effectively negotiate customer agreements
• Build solid Account Business plans and ensure execution of the plan by all parties, including aligning and influencing all relevant parties within the account(s) and the Bentley organisation
• Strong presentation skills, able to construct and deliver internal/external presentations in an effective and professional manner
• Consistently challenge the status quo in pursuit of best-in-class performance
• Provide clear and concise communication of activities and accurately forecast business
• Improving the account P&L with the aim of increasing profitability and cash flow.
• Represent the voice of the customer to inform the sales process and product roadmap.

Skills on Resume: 

• Relationship Building (Soft Skills)
• Opportunity Pipeline (Hard Skills)
• Sales Strategy (Hard Skills)
• Proposal Creation (Hard Skills)
• Account Business Plans (Hard Skills)
• Presentation Skills (Soft Skills)
• Challenging Status Quo (Soft Skills)
• Communication Forecasting (Soft Skills)

Job Summary:

• Define and execute sales plans for the Agency Vertical and then meet and exceed sales goals through prospecting, qualifying, demoing and closing sales opportunities in new accounts
• Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline
• Drive strategic deals and accounts to six-figure deal victories on a regular basis.
• Coordinate resources throughout the sales cycle, including product support and sales engineering. 
• Manage and track customer and transactional information in a CRM system
• Provide product demonstrations to prospective customers
• Provide regular reporting of pipeline and forecast and performance
• Keep abreast of competition, competitive issues and products
• Practice effective, excellent communication with direct reports, management, customers and support staff
• Drive retention and growth among the most valuable customers by understanding business needs and helping them succeed, mine opportunities for deeper customer engagements.

Skills on Resume: 

• Sales Planning (Hard Skills)
• Pipeline Management (Hard Skills)
• Strategic Deals (Hard Skills)
• Resource Coordination (Soft Skills)
• CRM Management (Hard Skills)
• Product Demonstrations (Hard Skills)
• Reporting Performance (Hard Skills)
• Customer Retention (Soft Skills)