FRAUD SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Apr 01, 2025 – The Fraud Specialist possesses extensive expertise in identifying and preventing fraud and money laundering within the cryptocurrency space, with hands-on experience in crypto investigations and blockchain analysis. This role requires strong analytical and critical thinking abilities, utilizing tools such as SQL, Zendesk, Excel, and blockchain monitoring systems to trace suspicious wallet movements. The specialist also holds a Certified Fraud Examiner (CFE) certification and effectively collaborates across departments through excellent verbal and written communication skills.

Essential Hard and Soft Skills for a Standout Fraud Specialist Resume
  • Fraud Detection
  • Data Analysis
  • Risk Assessment
  • Fraud Investigation
  • Regulatory Compliance
  • Documentation Review
  • Claims Processing
  • Report Analysis
  • Dispute Resolution
  • Call Handling
  • Problem Solving
  • Communication Skills
  • Detail Oriented
  • Team Collaboration
  • Customer Support
  • Critical Thinking
  • Process Improvement
  • Investigative Mindset
  • Stakeholder Communication
  • Cross-Department Collaboration

Summary of Fraud Specialist Knowledge and Qualifications on Resume

1. BA in Economics with 5 years of Experience

  • Related experience with fraud prevention, fraud data analysis, investigations, or risk management.
  • Experience in reviewing orders, identifying fraud trends, and creating fraud rules
  • Experience analyzing data and using database query languages (SQL)
  • Strong skills with Spreadsheets or Excel (Intermediate to Advanced)
  • Ability to think analytically, logically, and make accurate decisions
  • Strong attention to detail with consistent accuracy.
  • The ability to take direction and follow stringent processes and regulations
  • Must be highly organized and have the ability to meet critical deadlines in a fast-paced environment
  • Excellent communication skills, both verbal and written
  • Self-starter, requires little to no supervision, and is comfortable taking initiative while quickly grasping concepts, processes, and ideas
  • Must be able to work within a team environment and be a team player
  • Consistently go the extra mile to provide a positive consumer experience
  • Strong proficiency working with web browsers and web-based tools

2. BA in Business Administration with 2 years of Experience

  • Experience working in the fraud space
  • Previous call center or customer service-related experience.
  • Quickly understand complex customer issues through research, investigations, and appropriate questions.
  • Possess strong judgment and have the ability to balance the needs of both the customer and the business.
  • Ability to quickly learn new tools, processes, and policies to support customers in navigating the eCommerce marketplace and building their businesses.
  • Consistently demonstrate strong verbal and written communication skills.
  • A team player, thrives working in a team environment with a detail-oriented approach to the work.
  • Can manage multiple, concurrent work streams where every detail matters
  • Technical savvy, be comfortable navigating multiple screens, using multiple systems, and creating shortcuts.
  • Analytical skills with the ability to analyze data points to assess risk.
  • A calm and confident demeanor in uncertain circumstances.

3. BA in Finance with 4 years of Experience

  • In-depth knowledge of fraud and money laundering identification and prevention within the Cryptocurrency space
  • Experience working in fraud investigations with experience in crypto/blockchain
  • Experience working in a financial environment within a Financial Crimes Unit or e-commerce company.
  • Self-motivated, organized, and analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behavior.
  • An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization.
  • Experience with fraud and money laundering related to Crypto Wallet movements.
  • Knowledge of cryptocurrency investigation and transaction monitoring tools, and the proven ability to trace transactions through the blockchain.
  • Excellent verbal and written communication skills to operate across multiple departments with both internal and external stakeholders
  • Basic SQL experience, Intermediate experience
  • Competence with Zendesk and the Microsoft Office product suite, and Intermediate Excel skills
  • Certified Fraud Examiner (CFE) certification
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