FITNESS DIRECTOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Apr 10, 2025 – The Fitness Director has experience in high-end, resort-style club operations with a strong background in leading teams, managing budgets, and driving revenue through member engagement and retention. This role requires a well-versed individual in fitness training protocols, current industry trends, and the development and delivery of educational workshops. Excellent communication and relationship-based service skills ensure high levels of member satisfaction and loyalty.
Essential Hard and Soft Skills for a Standout Fitness Director Resume
- Program Development
- Goal Tracking
- Payroll Processing
- Facility Management
- Fitness Programming
- Group Instruction
- Budget Oversight
- Fitness Evaluations
- Equipment Maintenance
- Report Preparation
- Team Management
- Conflict Resolution
- Client Coaching
- Team Communication
- Customer Service
- Service Promotion
- Staff Motivation
- Member Relations
- Issue Resolution
- Partnership Development
Summary of Fitness Director Knowledge and Qualifications on Resume
1. BA in Kinesiology with 2 years of Experience
- PT experience in a large fitness facility
- Previous supervisory experience leading a team
- Desire for personal growth with confidentiality and integrity
- Ability to make decisions and problem solve in a fast-paced environment
- Willingness to go above and beyond
- Strong leadership skills with the ability to develop and motivate a team
- Highly organized and agile to change priorities
- Outgoing personality with a team-oriented mindset
- Understanding of Health and Safety requirements
- Outstanding interpersonal skills to work with customers and employees
- Must have computer literacy
2. BA in Recreation Management with 3 years of Experience
- Certification in the American Council of Exercise (ACE), the American College of Sports Medicine (ACSM), or related groups
- Experience in personal training, aquatic exercise, fitness training, physical therapy, or related areas.
- Competencies in aquatics and dry-land exercise instruction, class instructions, class development, program management, and client assessment.
- Experience in working with seniors in the area of fitness
- Must have life-saving skills training and certification, such as CPR, WSL, or the like.
- Able to plan, organize, develop, implement, and interpret goals, objectives, policies, and procedures to provide quality resident services and maintain sound operations.
- Ability to work cooperatively with other providers, staff, family, and residents in meeting resident needs.
- Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
- Excellent customer service and people skills
- Friendly, outgoing, energetic, enthusiastic, positive, and motivational
- Honest, ethical, principled, and trustworthy
3. BA in Public Health with 5 years of Experience
- Club and/or hospitality industry experience (high-end, resort-style, family-oriented facilities)
- Relationship-based selling/servicing skills and training/presentation skills
- Must have Word, Excel, and PowerPoint basic proficiency
- Strong budgeting and analysis skills
- Knowledge and expertise in individual and group training protocols and standards, current fitness trends, and anatomy/physiology
- Experience in customer engagement and retention
- Experience in directing a revenue-generating department or business
- Experience in managing and achieving a budget
- Experience in leading a team of 25 people
- Experience in developing and delivering educational workshops and seminars
- Excellent written and verbal communication skills with great listening skills
- Comfortable with striking up conversations with members, with approaching members at the club, with providing advice and assistance, with calling members on the phone, and with handling and resolving member complaints