FIELD TECHNICIAN SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Mar 24, 2025 - The Field Technician supports devices and end users throughout clinical settings during an active directory migration, installing and maintaining workstations, desktops, and laptops, while ensuring the transition to a new domain. This position resolves a variety of hardware and software issues, diagnoses system and network connectivity problems, and updates inventory in the client’s asset management database. This role provides exceptional customer service, adheres to all company policies and safety standards, and maintains professional conduct within the healthcare environment.

Essential Hard and Soft Skills for a Standout Field Technician Resume
  • Equipment Installation
  • Data Management
  • Optical Systems Installation
  • Mapping Software Proficiency
  • Test Equipment Operation
  • Fiber Optic Testing
  • RF Safety Evaluation
  • Troubleshooting
  • Data Documentation
  • Utility Mapping
  • Problem Solving
  • Subcontractor Oversight
  • Stakeholder Collaboration
  • Training Delivery
  • Cross-Departmental Collaboration
  • Relationship Building
  • Feedback Collection
  • Technical Communication
  • Inquiry Response
  • Issue Resolution

Summary of Field Technician Knowledge and Qualifications on Resume

1. BS in Electrical Engineering with 2 years of Experience

  • Familiarity with Leica laser scanning equipment and software.
  • Experience with Data processing
  • Ability to read legal survey documents, field notes, and engineering/architectural plan sets.
  • Experience with AutoCAD and/or MicroStation drafting
  • Experience with FAA Part 107 Certified Remote Pilot, or ability to complete in the future
  • Experience with High-definition laser scanning (HDS) 
  • Basic understanding of fundamental photogrammetry principles.
  • Knowledge of pumps, pneumatic, hydraulic & fluid principles
  • Ability to work independently using own initiative or be a member of a team
  • Ability to show a structured method of work, planning and executing different workloads
  • Strong oral and written communication, with commercial & negotiation capabilities

2. BA in Information Technology with 4 years of Experience

  • Experience in field deployments and/or warehousing and logistic operations.
  • Excellent interpersonal and organizational skills and must be able to work independently.
  • Able to follow written and oral instructions and carry out tasks safely with minimal supervision and oversight.
  • Proficiency in MS Office Suite including the ability to update and write Status Reports and After-Action Reports.
  • Experience performing warehousing activities and mechanical repairs.
  • Experience in field deployment of mechanical equipment and operation.
  • Ability to interpret a variety of instructions furnished in written, oral, or other forms.
  • Ability to give and receive clear direction from multiple sources.
  • Ability to effectively communicate, present information, and respond to managers, employees, customers, and vendors in an intelligent, clear, concise, professional and grammatically correct manner.
  • Ability to establish and retain customer confidence
  • Knowledge of FDEP Petroleum Restoration
  • Ability to properly maintain project field documentation and communicate in field with Project Manager
  • Ability to ensure compliance with strict safety guidelines

3. BS in Computer Science with 3 years of Experience

  • Knowledge of substations, networks/telecommunications, or transmission lines.
  • Excellent written & verbal communication skills. 
  • Strong analytical and problem-solving skills.
  • Strong document control skills.
  • Proficient with computers and strong background in Microsoft Excel and other database platforms.
  • Knowledge of NERC / FERC requirements
  • Ability to pass a criminal record check, DOT Physical, and drug screen.
  • Knowledge of smartphone technology and knowledge or ability to learn how home networks and connected devices work in a customer's home.
  • Comfortable working autonomously with direct leadership often remote, using email for the bulk of the communication to peers and supervisors.
  • Active listening skills and strong interpersonal communication skills, capability to demonstrate strong problem-solving skills.
  • Ability to operate a company vehicle in a variety of traffic and weather conditions.

4. BA in Network Administration with 4 years of Experience

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and regulatory personnel.
  • Ability to work with mathematical concepts such as probability and fundamentals of geometry and trigonometry
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to use RF Sweep and PIM equipment to certify installation quality, setting start and stop frequencies, power levels, and limit lines, and name, save, and export the data into PDF reports for presentation to Betacom management and the end customer.
  • Experience working with the company's hardware, software and equipment products
  • Experience working with customer technology and support requirements
  • Good interpersonal skills to resolve field support problems

5. BS in Mechanical Engineering with 3 years of Experience

  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio and percentages
  • Ability to calculate figures and amounts such as percentages, area, circumference and volume
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Knowledge of low voltage system/data cabling infrastructure.
  • Strong troubleshooting and problem-solving skills
  • Proficient in written and verbal English.
  • Strong analytical and problem-solving skills
  • Good time management and organizational skills
  • Ability to resolve complex hardware/software and equipment problems
  • Ability to provide guidance to other field engineers

6. BA in Electronics with 2 years of Experience

  • Experience troubleshooting and repairing systems that include pneumatics, electronics, and mechanics
  • Proficiency with basic hand tools and testing equipment such as voltmeters and pressure gauges
  • Experience with an electronic work order system, Salesforce experience preferred
  • Ability to operate within and adapt to fast-paced, highly variable work environments
  • Ability to build and configure Processing and Integrity Stations
  • Ability to trouble-shoot GNSS receivers and Cellular Modems
  • Ability to plan, build, and configure evaluation development kits
  • Ability to contact the host and troubleshoot
  • Enterprise experience in Service Desk Ticketing and managing tools
  • Experience Administering Enterprise Mobile Management solutions such as AirWatch
  • Proficient in the use of school-provided computer-based technologies to create, manipulate, store and retrieve information, and communicate with others