FIELD PROPERTY ADJUSTER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Mar 14, 2025 - The Field Property Adjuster brings a rich mix of expertise in estimating dwelling and structural damages using platforms like Xactimate. This role requires a robust understanding of property claims, case law interpretations, and residential construction, coupled with a proficiency in handling complex claims, including those resulting from catastrophic events. Strong emphasis is placed on exceptional customer service, advanced negotiation abilities, and effective collaboration within and outside the Claims Department, aiming for industry-recognized designations such as AINS or CPCU.

Essential Hard and Soft Skills for a Standout Field Property Adjuster Resume
  • Documentation
  • Claim Management
  • Coverage Explanation
  • Customer Satisfaction Analysis
  • Damage Estimation
  • Loss Inspection
  • Subrogation Investigation
  • Compliance Adherence
  • Claims Settlement
  • Risk Management
  • Customer Relationship Management
  • Conflict Resolution
  • Empathy
  • Negotiation
  • Claim Escalation
  • Special Assignment Management
  • Leadership
  • Communication
  • Independent Work
  • Decision Making

Summary of Field Property Adjuster Knowledge and Qualifications on Resume

1. BS in Risk Management with 4 years of Experience

  • Proficient scoping and writing estimates using Xactimate
  • Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens.
  • Strong organizational abilities and empathetic interpersonal skills i.e., with internal and external working relationships, while collaborating with internal support teams and management as appropriate
  • Excellent communication and listening skills
  • Strong attention to detail, negotiating and problem-solving skills
  • Ability to adapt to change and work well a fast-paced environment and in extreme weather conditions
  • Knowledge of construction basics
  • Ability to mediate disagreements and resolve differences of opinion to achieve win-win outcomes
  • Ability to work independently with minimal supervision to manage schedules and meet deadlines
  • Knowledge and understanding of insurance policies and endorsements
  • Ability to understand complex documents, contracts, and other legal documents.
  • Able to gather facts and draw conclusions, interpret complex requirements/issues and work independently.

2. BA in Business Administration with 3 years of Experience

  • Experience of moderate complexity that includes writing estimates involving dwelling and structural damages
  • Proficient knowledge of Xactimate or similar estimating platforms
  • Advanced knowledge estimating losses of moderate complexity
  • Knowledge of property claims contracts and interpretation of case law
  • Demonstrated negotiation, investigation, communication and conflict resolution skills
  • Knowledge of residential construction
  • Experience adjusting property claims using virtual technologies
  • Experience in handling DWG, APS and ALE adjustments
  • Experience in handling large-loss complex claims caused by catastrophic events
  • Able to collaborate and develop strong team relationships with associates from within and outside the Claims Department.
  • Customer-centric with exceptional customer service skills.
  • Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

3. BS in Insurance with 4 years of Experience

  • Strong project management skills and ability to work independently
  • Strong working knowledge of insurance laws and general construction
  • Excellent human relations and customer service skills
  • Experience at an independent adjusting company
  • Experience with Xactimate or ImageRight
  • Basic computer skills and Microsoft and Google applications
  • Strong organizational abilities and empathetic interpersonal skills i.e. with internal and external working relationships while collaborating with internal support teams and management as appropriate
  • Experience in providing status updates to the insured and others associated with the claim activity
  • Ability to conduct inspections, provide analysis/reporting information, write estimates, and determine policy
  • Excellent communication and listening skills
  • Strong attention to detail and problem-solving skills
  • Experience within the insurance industry within the line of business
  • Able to identify and implement key opportunities while researching potential solutions.
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