• Review title reports to determine insurability, within State and Company title underwriting requirements. 
• Develop and maintain client relationships. 
• Know and understand the correct title practices for the conveyance and encumbrance of land.  
• Understand how judgments and licenses can attach to the property and how foreclosures affect land ownership. 
• Reviews and approves title in accordance with state and company procedures and guidelines.  
• Determines curative requirements needed to ensure transaction. 
• Review customer instructions to determine whether instructions can be met within the limits of the policy requested and the scope of services rendered by the company. 
• Examines records such as deeds, deeds of trust, liens, judgments, easements, and plot and map books to determine ownership and encumbrances and verifies legal description of property.  
• Communicate with escrow staff and/or customers concerning any discrepancies. 
• Analyzes chain of title and prepares a preliminary report outlining matters affecting title and actions required to clear title. 

Skills: Title Review, Client Relationship Management, Title Practices, Legal Understanding, Document Approval, Curative Requirements, Policy Assessment, Record Examination

• Manage residential closings, from initial order through post-closing in a professional, timely and accurate manner 
• Ensure timely submission and accurate recording and execution of all files 
• Ensure compliance with agency policies and escrow terms for each closing 
• Responsible for oversight of receipt and disbursement of escrow funds 
• Enter and manage data within the title production system 
• Support and collaborate with other escrow closers and notaries 
• Interact and coordinate with industry contacts such as realtors, loan officers, underwriters, brokers, buyers, and sellers
• Review collateral documents such as trusts and powers of attorney, and court documents 
• Engage in WFG company culture that emphasizes engagement in the 4 Cs, quality of work, and high performance. 
• Back-up for the recording desk and customer services

Skills: Closing Management, File Accuracy, Compliance, Fund Disbursement, Data Management, Collaboration, Document Review, Customer Engagement

• Acts as the face of the organization during interaction with attorneys, realtors and lenders during the real estate closing
• Assists in the preparation of the required title and closing documents with 100% accuracy for each closing
• Review the title commitment and all title clearance presented at the real estate closing to clear all title exceptions/matters
• Preps loan documents and ensures all documents are accurate, executed correctly, and notarized
• Responsible for making revisions and additions to the Closing Disclosure Form and Master Statement  during the closing
• Watches for and is able to identify red flags and brings them to management for review
• Efficiently collects and transmits all required documents to the Lender to obtain funding authorization
• Positively communicates updates to parties involved in the transaction. 
• Communicates with all parties effectively and efficiently
• Ensures that the ledger is in balance, all funds have been received and disbursed according to the signed final Closing Disclosure Form and/or Master Statement
• Completes all necessary tasks post-closing to transmit a clean package to the Lender and recordable documents to the county
• Review closing package and coordinate closing/signing

Skills: Client Relations, Document Accuracy, Title Clearance, Loan Preparation, Detail-Oriented, Red Flag Identification, Efficient Communication, Financial Reconciliation

• Follow up on check reissue and outstanding disbursements
• Return all calls, voicemails, and emails in a timely manner
• Prepares documents for all types of transactions and closing statements.
• Review escrow reports against escrow records to ensure the accuracy of posted escrow transactions.
• Order title reports, resolve title defects, and coordinate satisfaction/release of existing liens and encumbrances against property or Sellers.
• Completing a review of escrow documents to ensure are checked for accuracy, signatures are collected, and acknowledgments and legal descriptions are correct.
• Responsible for supervisory duties such as hiring, firing, performance evaluation, coaching, training, disciplinary action, handling grievances, etc
• Calculate and confirm taxes
• Assists escrow staff and customers with questions regarding the insurability of title orders. 
• Obtain necessary releases, payoffs, and documents from outside parties.
• Review and confirm that all requirements have been completed prior to closing

Skills: Financial Tracking, Timely Communication, Document Preparation, Accuracy Verification, Problem Resolution, Supervisory Management, Tax Calculation, Stakeholder Engagement

• Prepare the Settlement Statement and all other closing documents necessary for the transaction
• Review title commitments and surveys for accuracy
• Clear Schedule C and address all matters on a title commitment
• Obtain approval from and work cohesively with lenders, builders, and real estate agents
• Order updates from the underwriter and examiner(s), and obtain a “clear to close”
• Meet with clients to execute closing and complete paperwork
• Assist in the growth and development of processing staff
• Assist in daily business development and marketing strategies and campaigns
• Review title commitments and purchase/sale agreements
• Communicate with all parties in the transaction
• Draw escrow closing documents
• Prepare funding packages and balance files for closings for and with lenders

Skills: Document Preparation, Title Review, Problem Solving, Collaboration, Communication, Client Interaction, Staff Development, Marketing Strategy

• Good working knowledge of computers
• Good understanding of residential real estate transactions, title, and escrow closing procedures
• Strong communication skills and an optimistic, enthusiastic and professional attitude are required to coordinate related activities, motivate and convince internal and external customers to successfully achieve end results
• Knowledge of specific office procedures, company terminology, organizational structure and areas of responsibilities and assignments
• Must be able to determine and utilize the level of knowledge and job duties of company personnel, in order to maintain good service level and/or comply with special requests of internal or external customers
• The impact of work is directly relevant to the revenue dollars of the Company and subject to normal instructions and frequent supervisory review of goals, progress, and end results
• The ability to develop rapport with customers is critical to maintain a competitive market share
• Outgoing personality and service orientation to maintain and help grow market share in a competitive business
• Self-starter with excellent time management and organizational skills to shift schedules and offer prompt, reliable service
• Ability to facilitate independence, accountability, creativity, and a sense of professionalism, and maintain confidentiality.

Qualifications: BA in Business Administration with 5 years of Experience

• Knowledge of RBJ or similar escrow software 
• Strong attention to detail.
• Knowledge and processing experience of the complete escrow process.
• Proficient in working with escrow software such as RBJ.
• Ability to meet deadlines.
• Ability to work in fast fast-paced environment.
• Excellent written and oral communication skills.
• Problem-solving skills.
• Ability to deliver results while maintaining a fun and positive teamwork environment.
• Friendly and outgoing personality with a high level of energy.
• Attention to detail, time management skills
• Microsoft Suite is proficient.

Qualifications: BA in Law with 8 years of Experience

• Experience directly handling escrow transactions as an escrow assistant, escrow officer, or escrow closer is preferable
• Resware or similar que-based software experience 
• Knowledge of Microsoft Office applications
• Familiar with standard concepts, practices, and procedures within the escrow/title industry field
• Detail-oriented and professional, able to handle confidential information
• Excellent communication skills (verbal and written) and interpersonal skills
• Ability to deal with multiple types of roles such as real estate sellers, buyers, lenders, agents and brokers
• Ability to deal with high volume and multiple processes
• Ability to multitask and shift attention quickly as business needs change

Qualifications: BA in Accounting with 4 years of Experience

• Escrow officer experience 
• Experience with MS Office including Word and Excel 
• Excellent written and verbal skills to effectively communicate and present at all levels, both internally and externally.
• Ability to manage multiple priorities and effectively prioritize and execute in a fast-paced environment with minimal supervision.
• High level of demonstrated customer service, and time management skills.
• Ability to read and interpret documents such as underwriting guideline matrix, lender’s instructions, trust agreements and preliminary title reports/commitments.
• Ability to work as a critical member within a team environment
• Customer service, problem-solving, and multitasking skills
• Excellent communication skills via email and phone
• Escrow processing experience and management experience
• Technical knowledge of the closing process
• Request system knowledge helpful

Qualifications: BA in Real Estate with 6 years of Experience

• Proficient with RamQuest and Ready2close
• Experience with Pavaso eRoom
• Proficient in MS Office (Word, Outlook, Excel, etc.).
• Good communication skills, including spelling and grammar.
• Aptitude for self-development and learning.
• Strong mathematical skills
• High-level understanding of title exceptions and curative actions.
• Strong knowledge of standard concepts, practices, and procedures within the escrow/title industry
• Strong planning and organization skills, including strong attention to detail and the ability to multi-task, prioritize, and complete a high volume of tasks and projects with minimal supervision.
• React with appropriate levels of urgency and awareness to deadlines and situations/events that require quick response or turnaround.
• Demonstrated ability to work in a team environment.
• High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information
• Able to work with a team in a fast-paced, high-volume environment.

Qualifications: BA in Finance with 7 years of Experience