ENFORCEMENT OFFICER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 02, 2025 - The Enforcement Officer possesses extensive experience in parking lot operations and applying policies, rules, and regulations to mediate escalated or sensitive issues effectively. This position demonstrates strong skills in accurate documentation, report writing, and proficiency with Microsoft Office applications, including Word, Excel, and Outlook. The officer exhibits exceptional customer service abilities, attention to detail, and effective communication in English, both verbally and in writing.
Essential Hard and Soft Skills for a Standout Enforcement Officer Resume
- Law Enforcement Procedures
- Conflict Resolution Techniques
- Investigative Skills
- Report Writing
- Legal Knowledge
- Data Analysis
- Surveillance Technology
- Public Safety Protocols
- Physical Fitness
- Evidence Collection
- Communication
- Problem-Solving
- Decision-Making
- Empathy
- Attention to Detail
- Critical Thinking
- Teamwork
- Time Management
- Stress Management
- Adaptability
Summary of Enforcement Officer Knowledge and Qualifications on Resume
1. BA in Sociology with 2 years of Experience
- Work experience with parking enforcement.
- Experience in note-taking and report writing.
- Experience dealing with the public explaining services and providing information.
- Knowledge of the geography of the area they are enforcing
- Knowledge of hazards and safety precautions
- The ability to write clearly and legibly when making manual records.
- Ability to deal with customers who may be upset, angry, or aggressive.
- Be able to use handheld computers to input, check, and update information.
- Must have a basic numeracy.
- Be physically fit and able to patrol on foot in all weather conditions, and be able to work weekends and evenings regularly.
2. BA in Law Enforcement with 3 years of Experience
- Previous security, parking enforcement, or related experience.
- Knowledge of university parking rules and regulations.
- Familiarity with Virginia Tech campus.
- Data entry working experience.
- Experienced use of a two-way radio.
- Previous experience working in the higher education environment.
- Previous customer service experience that includes the ability to work with diverse and irate customers.
- Have basic computer skills.
- Ability to use a handheld device and printer daily without constant supervision.
- The ability to safely operate a three-wheeled motorized vehicle and/or a bicycle.
- Ability to work in a variety of weather conditions as needed and report to work during inclement weather conditions.
3. BA in Homeland Security with 4 years of Experience
- Parking lot operations or related experience
- Experience in a position that requires the application of employer policies, rules, and regulations, during the mediation of escalated and sometimes, sensitive, issues raised by a customer, coworker, and/or another person(s).
- Law enforcement experience can be gained from working as a police officer, probation officer, or security.
- Experience working in requiring accurate documentation and/or attention to detail.
- Used Microsoft Office applications including Word, Excel, and Outlook.
- Effective application of the English language, both verbally and in writing, including the use of accurate grammar and spelling
- Experience with report writing to document daily activities.
- Experience in working in the Parking Industry.
- Experience in a customer service position.
- Demonstrate a sense of urgency and timeliness.
- Ability to interact with others in a courteous and tactful manner