ENDPOINT ENGINEER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 02, 2025 - The Endpoint Engineer has expertise in Windows Endpoint Engineering, specializing in Intune, Azure, Autopilot, BitLocker, and Active Directory to optimize enterprise-level technology solutions. This position demonstrates proficiency in PowerShell scripting, public cloud services, and implementing large-scale endpoint management rollouts. The engineer has strong experience in mobile device management, macOS integration with Jamf Pro, and designing innovative software solutions for enhanced operational efficiency.

Essential Hard and Soft Skills for a Standout Endpoint Engineer Resume
  • Endpoint Security
  • Network Configuration
  • Operating Systems Management
  • IT Troubleshooting
  • Vulnerability Assessment
  • Patch Management
  • Encryption Technologies
  • Active Directory
  • Endpoint Monitoring
  • Systems Integration
  • Problem-Solving
  • Communication
  • Time Management
  • Critical Thinking
  • Teamwork
  • Adaptability
  • Attention to Detail
  • Customer Service
  • Collaboration
  • Decision Making

Summary of Endpoint Engineer Knowledge and Qualifications on Resume

1. BS in Computer Engineering with 7 years of Experience

  • Deep technical understanding of Windows operating systems up to and including Windows 10, Server2019
  • Deep technical understanding of Microsoft SCCM.
  • Desktop/Laptop or Server Hardware Knowledge and Management in an enterprise environment.
  • Strong troubleshooting mindset (i.e. parsing event logs, SysInternals tools, analyzing memory dumps, etc).
  • Scripting skills with PowerShell.
  • Experience Designing Technical Solutions To Meet Complex Business Requirements.
  • Ability to write technical and operational management documentation (system design and engineering documents, operational runbooks).
  • Knowledge of Cloud-based services (Azure, AWS)
  • Knowledge of common Windows Infrastructure e.g. Active Directory/GPO
  • Experience with large-scale OS, software, and patch deployment tools and techniques in globally distributed organizations.
  • Knowledge of common third-party tools used to manage/support large environments e.g. AppSense/Splunk
  • Experience with system life cycle management
  • Experience with security-related products used in the lifecycle management of systems ( e.g. decommission, disk hygiene)

2. BS in Cybersecurity with 6 years of Experience

  • Experience working in the banking industry
  • Technical support experience, with Windows skills
  • Experience in PowerShell, VB scripts, and Batch Scripting
  • Must demonstrate a strong sense of urgency regarding solving critical business application issues
  • Excellent customer service, telephone, listening, and communication skills, with strong problem-solving, pattern recognition, and critical thinking skills
  • Aptitude to automate manual processes and validations with scripting languages
  • Must be able to process multiple sources of input and troubleshoot at all layers of the OSI model to determine the root cause
  • Ability to understand and communicate technical information to non-IT personnel
  • Must be able to minimize downtime by rapidly diagnosing and resolving problems
  • Be able to track and document information regarding troubleshooting techniques
  • Specialize in problem identification and proposal of alternative solutions
  • Familiarity with using troubleshooting utilities such as log parser, windbag, Fiddler, PCAP, debugging, etc

3. BS in Electrical Engineering with 8 years of Experience

  • Advanced knowledge of Microsoft Systems Center Configuration Manager (SCCM), Autopilot, and Intune.
  • Experience building and using moderately complex PowerShell and Shell scripts for automation.
  • Advanced knowledge of the creation and maintenance of operating system images (physical and Virtual), application packages, and task sequences.
  • Strong experience with Windows Software Update Services (WSUS) and Windows Update for Business (WUfB). Qualys experience
  • Advanced knowledge of end-user computing environments, Microsoft Active Directory, and GPOs.
  • Working knowledge of Windows OS Management (Windows 10) physical and virtual.
  • Experience in Microsoft 365/Office 365 implementation and migration experience in both small and large environments that include messaging and/or remote desktop deployments
  • Experience with Microsoft Azure implementations, integrations, and support
  • Infrastructure experience in complex, multi-site environments.
  • Experience with Microsoft Windows 10 operating system, Microsoft Systems Center Configuration Manager (SCCM), Autopilot and Intune.
  • Experience with PowerShell, Shell Scripting, Python, and other scripting tools.
  • Microsoft Windows operating system configuration experience and other systems administrator work.
  • Experience working in Qualys and VDI

4. BS in Software Engineering with 2 years of Experience

  • Experience in Endpoint security.
  • Experience working with MS O365/M365 suite technologies
  • Experience with endpoint security assessment tools.
  • Working knowledge of server and desktop operating systems to include Windows, Linux, and MacOS.
  • Understanding of various authentication mechanisms.
  • In-depth understanding of how users impact endpoint security.
  • In-depth knowledge of endpoint security principles and attack vectors.
  • Experience deploying and maintaining EDR Security Solutions.
  • Experience creating and deploying packages within Client Management tools (SCCM, Ivanti, IBM BigFix, etc.)
  • Technical and functional knowledge of computer hardware.
  • Must have excellent verbal and written communication skills.

5. BS in Information Systems with 7 years of Experience

  • Experience managing and supporting Windows desktop OS, and MAC OS, managed endpoint administration at scale across an enterprise-sized environment.
  • Strong understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (SCCM, MDT, PowerShell), MS Office Suite, Active Directory, GPO, Citrix, and Bitlocker administration.
  • Strong understanding of the macOS architecture, packaging, scripting, and automated deployment tools (JAMF).
  • Experienced managing desktop environments using Microsoft and macOS technologies for user and computer management, software updates, application installations, and environment monitoring.
  • Experience with Windows Server, Windows Desktop OS, macOS configuration, and deployment in a large enterprise environment.
  • Ensuring physical and virtual systems are compliant with required security standards.
  • Passionate about delivering exceptional client experience and tier-three support.
  • Able to work independently in a fast-paced environment with the ability to change priorities on the fly.
  • Adheres to the department and IT protocols, procedures, and service level agreements.
  • Experience working with application deployment and packaging tools (SCCM, Flexera AdminStudio, Wise Package Studio, JAMF)
  • Strong working knowledge of scripting languages – PowerShell, VBScript, shell scripting/batch files.
  • Strong diagnostic and root cause analysis skills

6. BS in IT Security with 1 year of Experience

  • Information Security work experience.
  • Detailed understanding of holistic endpoint system design, configuration, and operation.
  • A strong desire to improve endpoint security and endpoint deployment practices.
  • Ability to work well with various levels of management across departments, with detailed and process-oriented.
  • Strong organizational skills and analytical/problem-solving skills.
  • Ability to manage deadlines and work effectively under pressure.
  • A self-starter, adaptive, and flexible to change.
  • Ability to stay up-to-date in the ever-changing security environment.
  • CompTIA Security+ and Microsoft Certified IT Professional (MCITP)
  • Certified Information Systems Security Professional (CISSP) certification 

7. BS in Software Development with 3 years of Experience

  • Experience managing enterprise fleet operations at scale
  • Enterprise experience with one of the following - Jamf, InTune, MDM
  • Experience with security tooling such as device encryption, anti-malware tooling, digital certificates, patching, and application allow/deny listing
  • Experience procuring, configuring, and implementing modern SaaS technology
  • Experience with scripting and API usage with Golang, Ruby, Python, UNIX shell, or PowerShell
  • Exposure to version control system
  • Clear communication and demonstrating the ability to explain technical concepts simply
  • Demonstrate critical thinking under pressure
  • Familiarity with open source endpoint management tooling such as Chef, Puppet, Munki, Autopkg
  • Familiarity with cloud infrastructure (AWS, GCP, Azure)
  • Be a thought leader in the industry and contribute to open-source projects

8. BS in Data Science with 6 years of Experience

  • Deep knowledge and experience with macOS and other operating systems
  • Prior experience in a Support Engineering role and the ability to manage daily functions while assisting on projects and handling recurring tasks independently.
  • Expertise not only in troubleshooting issues and finding their root causes but also clearly documenting steps taken to troubleshoot and ensuring they don’t reoccur.
  • A deep understanding of the usual OSs and endpoints - how to provision, deploy, and maintain them, what protects them, and the software that runs on them.
  • Advanced familiarity with endpoint management tools and/or modern MDM/UEM style tools.
  • Experience scripting with at least 1 language such as Python or Shell with demonstrable results, can speak to how they can be used to deploy packages and automate tasks.
  • Know `git,` what it does, and how ci/cd pipelines function enough to troubleshoot.
  • Experience working with collaboration tools, conferencing systems, remote IT tools, and ticketing systems
  • Possess a “no task too small” attitude - the type of person who will code a solution one day and swap a keyboard the next, or travel between sites to do whatever.
  • An understanding of networking and server systems, along with expert troubleshooting techniques when connecting to them.
  • The ability to speak in technical and non-technical jargon, and translate both into comprehendible documentation and requirements company-wide.
  • The ability to empathize with the end user and craft solutions to help them swiftly while under stress.

9. BS in Cloud Computing with 7 years of Experience

  • Proven experience in managing technologies in enterprise with a drive for understanding customer needs and operational excellence.
  • Depth in Windows operating systems with a strong understanding of virtual operating environments.
  • Working knowledge of the use of public cloud services.
  • Experience with large end-user rollouts of Endpoint management solutions.
  • PowerShell scripting experience
  • Experience with Windows Endpoint Engineering with proven technology expertise in more than one relevant core area - Intune, Azure, Autopilot, BitLocker, Active Directory, Windows Endpoint Image Engineering, Software Distribution, and Microsoft Office 365.
  • Experience in mobile device management for Windows Endpoint management.
  • Experience with macOS and Jamf Pro will be advantageous.
  • Experience planning, designing, and implementing new software solutions.
  • Endpoint engineer experience (versus system administration or support center)
  • Real exposure to endpoint management platforms, specifically Intune, Azure, Autopilot, Conditional Access
  • Experience scripting using PowerShell
Relevant Information
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