Job Summary:

• Manage and facilitate the recognition awards program
• Develop and manage employee benefits procedures
• Overseeing the maintenance of employee benefits records
• Ensuring benefits and compensation practices are compliant with laws and regulations
• Planning, organizing and directing the activities related to employee medical aid, provident fund, and fringe benefits
• Manage the salary increase process in collaboration with finance
• Coordinate the workflow and procedures between employee benefits and other departments (e.g. Payroll)
• Developing and maintaining a system of procedures to administer the employee fringe benefits program
• Review performance agreements/service level agreements with service providers to ensure that it meet the requirements of employees
• Manage and oversee HR data input and processes
• Conduct periodic audits, prepare and present reports
• Coordinate the gathering of information required for reporting
• Analyse consolidated data and provide recommendations to line manager

Skills on Resume:

• Compliance Knowledge (Hard Skills)
• Project Management (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• HR Data Management (Hard Skills)
• Data Analysis (Hard Skills)
• Audit and Compliance (Hard Skills)
• Reporting Skills (Hard Skills)
• Problem-Solving (Soft Skills)

Job Summary:

• Offering exceptional internal customer service to employees, helping them navigate benefits
• Advising Heads of School and direct reports regarding benefit changes when an employee changes employment levels e.g., moving between part-time and full-time
• Ensuring a smooth benefit open enrollment, onboarding and offboarding experience for every employee
• Working with benefit providers to complete regularly scheduled plan audits and required statutory filings
• Maintain and organize confidential company data related to benefits
• Working with payroll team for updating benefit deductions during the payroll process and being the primary support for payroll team
• Assist the HR Manager with employee onboarding, offboarding, and other status changes using HRIS, BambooHR
• Managing all employee benefits, including health/dental insurance enrollment, maternity leave, sick/vacation time, tuition reimbursement, long-term disability insurance, and life insurance
• Working with staff to answer any and all questions regarding employee benefits
• Conducting New Hire Orientation to advise on benefit eligibility, plan provisions and options
• Preparing and reconciling premium billing to various benefit vendors
• Identifying opportunities and defining problems and recommending viable solutions with respect to all employee benefits

Skills on Resume:

• Customer Service (Soft Skills)
• Advisory Skills (Soft Skills)
• Onboarding/Offboarding Management (Hard Skills)
• Data Management (Hard Skills)
• Payroll Coordination (Hard Skills)
• Employee Benefits Administration (Hard Skills)
• Communication Skills (Soft Skills)
• Problem-Solving (Soft Skills)

Job Summary:

• Maintain exceptional customer service by handling day to day service activity following agency best practices
• Ensure successful implementation of renewals and new business by thoroughly reviewing the current benefit portfolio, understanding long-term objectives, and making recommendations for improvement based on current market conditions, all while meeting or exceeding agency timelines
• Expand lines of coverage with the existing book of business and identifying opportunities to cross sell employee benefits, human resource solutions, and third-party administrative services.
• Accurately maintain up-to-date information in the client management system for all client-related activities using agency best practices, up to and including timely caseloads
• Build relationships with others through solid, timely communication and useful information to build credibility
• Provide customized solutions to current and prospective clients which align with Evans Core Value and best practices
• Have high standards for work along with the self-discipline and motivation to accomplish goals
• Demonstrate great follow through on tasks, ability to manage multiple competing priorities
• Evaluate and recommend revisions to internal business processes to reduce costs and increase efficiency.
• Partner with third-party benefit insurers and vendors to expedite the processing of employee and dependent eligibility data, claim payment, and resolve problems within the context of plan documents and policies.
• Maintain working knowledge of PPACA, ERISA, FMLA, COBRA, and Internal Revenue Code within the privacy considerations of HIPAA and the impact of state and local law.
• Conduct research, manage projects and create internal communications
• Backup to Employee Benefits Administrators.

Skills on Resume:

• Customer Service (Soft Skills)
• Business Analysis (Hard Skills)
• Cross-Selling and Upselling (Soft Skills)
• Client Management (Hard Skills)
• Relationship Building (Soft Skills)
• Solution-Oriented Thinking (Soft Skills)
• Time Management (Soft Skills)
• Compliance Knowledge (Hard Skills) 

Job Summary:

• Oversee benefits administration for the organization
• Serve as the point of contact for questions from colleagues related to all benefits
• Manage employee leaves of absence
• Administer worker's compensation claims
• Ensure compliance with laws relating to benefits and leaves of absence
• Process all benefits-related transactions
• Work with benefits providers
• Assist with open enrollment and annual audits
• Supports benefit program maintenance from enrollment to termination by processing eligibility data, reconciling payroll deductions, and preparing necessary reports and performing data audits (i.e. weekly, monthly, quarterly, or annually).
• Processes monthly benefit premium invoices and breakdowns for the finance department and maintains annual benefits invoice totals for reporting purposes.
• Performs bi-weekly audits of 401K plan, processes adjustments and assists with data production for annual external 401K audit.
• Assist with other annual reporting.
• Compile detailed reports and documents
• Monitor and control data integrity in all databases in area of responsibility

Skills on Resume: 

• Benefits Administration (Hard Skills)
• Employee Relations (Soft Skills)
• Leave of Absence Management (Hard Skills)
• Workers' Compensation Management (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Payroll Coordination (Hard Skills)
• Data Analysis and Reporting (Hard Skills)
• Data Integrity Management (Hard Skills)

Job Summary:

• Provides technical assistance and information regarding IRC Section 125 Flexible Benefits Plan, Medical Flexible Spending Account, Dependent Care Spending Account, Pre-tax Insurance Premium Plan (PIPP), health, dental, prescription drug plan, life insurance, Long Term Disability, Long Term Care Insurance, Defined Benefit Pension Plan (ERA), U.S. Savings Bonds, extended leave of absence and 403(b) tax-sheltered annuities and 457(b) deferred compensation plan.
• Provides technical information regarding group insurance options and costs to active and retired employees, dependents, principals, supervisors, administrators, group insurance and annuity carriers and collective bargaining units.
• Provides technical assistance in the interpretation of eligibility, covered expenses, limitations and exclusions and termination of coverage.
• Applies technical and analytical skills to research, interpret, compute and resolve benefit plan premium adjustments for employee benefit premium contributions.
• Provides technical assistance to benefit plan insurance vendors in communications, verification of eligibility, enrollment changes, member claims and coverage issues for resolution.
• Provides technical assistance in response to Qualified Medical Child Support Orders, Medicaid and Medicare coordination of benefits and Social Security Confirmation of Benefit Coverage.
• Provides technical assistance in employee benefit issues, research and resolution.
• Communicates with the retiree and leave status personnel
• Responsible for communication and oversight of COBRA administrative issues.

Skills on Resume: 

• Benefits Expertise (Hard Skills)
• Customer Support (Soft Skills)
• Coverage Interpretation (Hard Skills)
• Problem Solving (Soft Skills)
• Vendor Management (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Communication Skills (Soft Skills)
• COBRA Administration (Hard Skills)

Job Summary:

• Performs technical applications and data entry into HR/Pay system for enrollment, employment status changes, qualifying event status changes, and disenrollment following established procedures and guidelines.
• Provides technical assistance to employees and dependents for changes to group insurance coverage.
• Performs monthly benefit premium plan reconciliations with insurance vendors to validate eligibility and enrollment.
• Administers retirement plan ERA refunds and coordinates processing through the Educational Retirement Board.
• Provides technical assistance to beneficiaries of deceased active and retired participants regarding life insurance processes, rules and regulations.
• Prepares and maintains salary history files for use in preparing death claims and retirement benefit applications.
• Recommends changes in policies and procedures to the immediate supervisor.
• Assists in the training of personnel within the department.
• Ensures communication and information packets are accurate and available.
• Provides assistance to other Employee Benefit Specialists
• Cross-trains with other Benefits Specialist positions by the supervisor
• Communicates with the retiree and leave status personnel

Skills on Resume:

• Data Entry (Hard Skills)
• Technical Support (Soft Skills)
• Reconciliation Verification (Hard Skills)
• Plan Administration (Hard Skills)
• Claims Processing (Hard Skills)
• Procedure Improvement (Soft Skills)
• Training Development (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Oversee and administer employee leave requests and accommodations regarding specialized attention under the Family and Medical Act (FMLA) and the Americans with Disabilities Act (ADA), state and local leave laws, short-term disability plans for PITT OHIO and US Cargo employees
• Prepare benefit-related letters and mail to homes for any life status changes
• Present the plan design and counsel employees and spouses regarding benefit programs
• Add/terminate or make changes to employees and/or eligible dependents on healthcare into the HRMS system and online insurance carriers
• Administration of COBRA, including reconciliation and auditing
• Review and follow up all benefit enrollment paperwork for accuracy with employees
• Review benefit-related HRMS workflows
• Conduct and assist with the annual Open Enrollment
• Conduct and assist with annual spouse certification
• Conduct semi-annual student certifications

Skills on Resume: 

• Leave Management (Hard Skills)
• Pension Plan Administration (Hard Skills)
• Benefit Communication (Soft Skills)
• HR System Management (Hard Skills)
• COBRA Administration (Hard Skills)
• Benefits Enrollment (Hard Skills)
• Open Enrollment Coordination (Hard Skills)
• Certification Management (Hard Skills)

Job Summary:

• Conduct and assist with annual FSA open enrollment
• Assist with Life Insurance open enrollment
• React to change productively and handle other essential tasks
• Order and manage retirement watches for employees
• Order ID cards for employees
• Coordinate with the following projects (once/year) such as administration of flu shots, Blood Drive and Kids Day
• Audit healthcare enrollment
• Annually complete two on-line classes through HRThink
• Provide backup to the Employee Benefits Manager
• Assists employees and dependents with changes to group insurance coverage.
• Assists employees in the application of ERB retirement plan refunds and/or rollover requests in conjunction with the ERB policies and procedures.
• Assists beneficiaries of deceased participants regarding life insurance processes, rules and regulations.

Skills on Resume:

• Open Enrollment Coordination (Hard Skills)
• Project Management (Soft Skills)
• Healthcare Enrollment Auditing (Hard Skills)
• Benefits Administration (Hard Skills)
• Employee Assistance (Soft Skills)
• Compliance Knowledge (Hard Skills)
• Retirement Plan Assistance (Hard Skills)
• Backup Support (Soft Skills) 

Job Summary:

• Administer and analyze various benefit plans offered by the company which may including medical, dental, retirement, income continuation, etc.
• Advise employees on benefits eligibility, amounts of coverage, and claims procedures.
• Enroll employees in selected benefit programs annually during open enrollment, or due to status/qualifying event changes.
• Maintain employee information with the vendor websites including initial enrollment, status changes, qualifying events changes, and address changes.
• Oversee the maintenance of benefit records and documentation. 
• Maintain employee benefits filing system and ensure that benefit changes and enrollments are entered timely in the HRM System.
• Assist local HR Managers and employees with benefit-related issues to include claims and enrollment.
• Counsel employees on benefit programs.
• Review, verify, audit and process payments for benefit billing monthly.
• Administer the company's disability and FMLA programs.
• Assist the Director in the annual renewal and negotiation with carriers.
• May conduct analyses on current benefit programs and make recommendations.
• Provide backup to the payroll department

Skills on Resume:

• Benefits Administration (Hard Skills)
• Employee Counseling (Soft Skills)
• Enrollment Management (Hard Skills)
• Data Management (Hard Skills)
• Record Keeping (Hard Skills)
• Claims Assistance (Soft Skills)
• Billing Processing (Hard Skills)
• Program Reporting (Hard Skills)

Job Summary:

• Work directly with clients and provide excellent day-to-day service on a wide variety of benefit topics and issues with little to no involvement from the practice leader, consultant or associate.
• Answer or get assistance to answer client questions on a variety of benefit topics including coverages, plan structure, renewal rates, claims issues including union, retiree and/or Medicare coverage and coordination, dependent audits, billing issues, compliance questions and others.
• Review plan documents, summary plan descriptions, benefit outlines, summary benefit descriptions and other benefit plan materials for accuracy for clients for all lines of business.
• Assist with the preparation of client work products including compiling reports, responding to and acting on awarded RFPs, and updating presentations for clients and other products, before final review by consultants or practice leaders.
• Manage interactions with carriers to ensure needed and accurate data and reports are received on a timely basis for renewals, analysis, issue resolution and other client servicing needs.
• Negotiate with carriers and communicate with clients on ancillary lines from initiation through renewal, either independently or in conjunction with the consultant or associate.
• Work with Wellness, Communication and Compliance teams to develop Wellness programs and events, materials and brochures for OE,
• Respond to compliance questions and review 5500’s and other tactical and strategic deliverables for final review by a consultant for presentation to the client.
• Attend client meetings, carrier functions and other off-site meeting to ensure strong relationships (with client team or independently)
• Update Benefit Point and Image Right
• Attend training classes and career programs as suggested by the supervisor.
• Perform other tasks, duties and functions from time to time by management in the routine client management process
• Work independently on special projects related to client-facing or departmental tasks

Skills on Resume:

• Client Service (Soft Skills)
• Problem Solving (Soft Skills)
• Document Review (Hard Skills)
• Report Preparation (Hard Skills)
• Carrier Management (Hard Skills)
• Negotiation Skills (Soft Skills)
• Compliance Knowledge (Hard Skills)
• Project Management (Soft Skills)