DOORMAN RESUME EXAMPLE

Job Summary: 

• Understand and respond to all guest needs and requests in a timely and professional manner.
• Follow all specified procedures to provide personal, sincere customer service to hotel guests, including parking and securing guest vehicles
• Attending the hotel front doors, greeting and orienting arriving guests, assisting guests to and from rooms, picking up and delivering amenities, laundry, mail, parcels, and other requested items
• Giving directions and assisting in arranging guest transportation.
• Assist hotel departments, as requested, including mail and parcel delivery.
• Actively promote the hotel's services and facilities to visiting guests.
• Visually examine cars for pre-existing damage and scratches prior to parking a guest vehicle and to make notations, as necessary.
• Be available to work irregular hours, including evenings, weekends and holidays.
• Comply with the department's uniform policy.
• Follow all policies and procedures of JC Resorts LLC.
• Immediately report all suspicious occurrences and hazardous conditions.
• Maintain the cleanliness and safety of work areas at all times.
• Practice safework habits at all times, to avoid injury to self and others, including the safeioperation of all power-driven machinery.
• Comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.

Skills on Resume: 

• Customer Service (Soft Skills)
• Vehicle Inspection (Hard Skills)
• Directional Assistance (Hard Skills)
• Interdepartmental Coordination (Hard Skills)
• Sales Promotion (Soft Skills)
• Scheduling Flexibility (Soft Skills)
• Policy Adherence (Hard Skills)
• Safety Management (Hard Skills)

Job Summary: 

• Adhere to the Hotel’s grooming standards at all times
• Projects a professional and courteous image to guests and clients alike.
• Monitor activities at the driveway and entrance of the lobby, stay alert during an entire shift in order to screen for security.
• Assist in opening and close car doors for all arriving and departing guests of the hotel
• Answer guests’ questions about hotel amenities, restaurants, and attractions
• Carry luggage, newspapers, and other items to rooms of guests
• Perform a variety of activities such as hailing taxi, receiving packages and any other tasks assigned by the Concierge Team Leader
• Be kept informed of the activities in the Hotel such as entertainment, promotions, or any other special events and all facilities of the Hotel including having good knowledge of tourist information.
• Attend all mandatory meetings as directed.

Skills on Resume: 

• Professional Etiquette (Soft Skills)
• Security Monitoring (Hard Skills)
• Customer Service (Soft Skills)
• Logistical Support (Hard Skills)
• Local Area Knowledge (Hard Skills)
• Communication Skills (Soft Skills)
• Task Management (Hard Skills)
• Meeting Attendance (Hard Skills)

Job Summary: 

• Keep professional and ethical relationships with guests, suppliers and colleagues.
• Take care of sorting bags and suitcases of arriving and departing guests, and when necessary, attach identification tags for guests.
• Deliver messages, objects and more to the rooms in accordance with the instructions received from reception/concierge.
• Run errands on behalf of guests in accordance with the instructions received from the reception.
• Manage the car parking as per specific procedure.
• Constantly inspect shared areas and ensure that everything is always in order, clean and meets quality standards.
• Help in the setting up of events.
• Assist the Reception department and Concierge, and when required the Housekeeping staff.
• Proactively be involved in teamwork and cooperate with every co-worker.
• Work in compliance with all hygiene, health, and safety regulations
• Correctly use and upkeep the equipment and materials supplied.
• Implement all the information shared during training.

Skills on Resume: 

• Interpersonal Skills (Soft Skills)  
• Logistics Management (Hard Skills)  
• Task Coordination (Hard Skills)  
• Quality Control (Hard Skills)  
• Event Setup and Support (Hard Skills)  
• Health and Safety Compliance (Hard Skills)  
• Team Collaboration (Soft Skills)  
• Training Application (Hard Skills)

Job Summary: 

• Maintaining organization and cleanliness for the entire entry area
• Maintain knowledge of hours of operation, daily scheduled activities, visitors log
• Open door for clients and report boutique traffic count
• Complete the shift checklist in a timely and thorough manner
• Follow all company policies and procedures 
• Report accidents, injuries, and unsafe work conditions
• Manage and direct all deliveries and packages
• Attend store meetings or training 
• Welcome and acknowledge all arriving clients
• Bid farewell and thank all departing clients
• Speak to clients using etiquette and professional language
• Assist individuals with disabilities
• Escort clients to private vehicles if parked outside the boutique
• Relay accurate information to clients about the neighborhood, store services, and other guest inquiries

Skills on Resume: 

• Attention to Detail (Soft Skills)  
• Customer Service Skills (Soft Skills)  
• Time Management (Hard Skills)  
• Report Writing (Hard Skills)  
• Safety Awareness (Hard Skills)  
• Disability Assistance (Hard Skills)  
• Communication Skills (Soft Skills)  
• Policy Adherence (Hard Skills)