DOORMAN RESUME EXAMPLE
Published: Dec 10, 2024 - The Doorman ensures a welcoming and organized entry area, assisting clients with professionalism and etiquette. Maintains knowledge of daily operations, manages deliveries, and monitors boutique traffic. Upholds safety standards, support individuals with disabilities, and provides exceptional client service, including escorting clients to vehicles.

Tips for Doorman Skills and Responsibilities on a Resume
1. Doorman, Riverfront Residences, Louisville, KY
Job Summary:
- Understand and respond to all guest needs and requests in a timely and professional manner.
- Follow all specified procedures to provide personal, sincere customer service to hotel guests, including parking and securing guest vehicles
- Attending the hotel front doors, greeting and orienting arriving guests, assisting guests to and from rooms, picking up and delivering amenities, laundry, mail, parcels, and other requested items
- Giving directions and assisting in arranging guest transportation.
- Assist hotel departments, as requested, including mail and parcel delivery.
- Actively promote the hotel's services and facilities to visiting guests.
- Visually examine cars for pre-existing damage and scratches prior to parking a guest vehicle and to make notations, as necessary.
- Be available to work irregular hours, including evenings, weekends and holidays.
- Comply with the department's uniform policy.
- Follow all policies and procedures of JC Resorts LLC.
- Immediately report all suspicious occurrences and hazardous conditions.
- Maintain the cleanliness and safety of work areas at all times.
- Practice safework habits at all times, to avoid injury to self and others, including the safeioperation of all power-driven machinery.
- Comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
Skills on Resume:
- Customer Service (Soft Skills)
- Vehicle Inspection (Hard Skills)
- Directional Assistance (Hard Skills)
- Interdepartmental Coordination (Hard Skills)
- Sales Promotion (Soft Skills)
- Scheduling Flexibility (Soft Skills)
- Policy Adherence (Hard Skills)
- Safety Management (Hard Skills)
2. Doorman, Grandview Suites, Charleston, SC
Job Summary:
- Adhere to the Hotel’s grooming standards at all times
- Projects a professional and courteous image to guests and clients alike.
- Monitor activities at the driveway and entrance of the lobby, stay alert during an entire shift in order to screen for security.
- Assist in opening and close car doors for all arriving and departing guests of the hotel
- Answer guests’ questions about hotel amenities, restaurants, and attractions
- Carry luggage, newspapers, and other items to rooms of guests
- Perform a variety of activities such as hailing taxi, receiving packages and any other tasks assigned by the Concierge Team Leader
- Be kept informed of the activities in the Hotel such as entertainment, promotions, or any other special events and all facilities of the Hotel including having good knowledge of tourist information.
- Attend all mandatory meetings as directed.
Skills on Resume:
- Professional Etiquette (Soft Skills)
- Security Monitoring (Hard Skills)
- Customer Service (Soft Skills)
- Logistical Support (Hard Skills)
- Local Area Knowledge (Hard Skills)
- Communication Skills (Soft Skills)
- Task Management (Hard Skills)
- Meeting Attendance (Hard Skills)
3. Doorman, Maplewood Towers, Des Moines, IA
Job Summary:
- Keep professional and ethical relationships with guests, suppliers and colleagues.
- Take care of sorting bags and suitcases of arriving and departing guests, and when necessary, attach identification tags for guests.
- Deliver messages, objects and more to the rooms in accordance with the instructions received from reception/concierge.
- Run errands on behalf of guests in accordance with the instructions received from the reception.
- Manage the car parking as per specific procedure.
- Constantly inspect shared areas and ensure that everything is always in order, clean and meets quality standards.
- Help in the setting up of events.
- Assist the Reception department and Concierge, and when required the Housekeeping staff.
- Proactively be involved in teamwork and cooperate with every co-worker.
- Work in compliance with all hygiene, health, and safety regulations
- Correctly use and upkeep the equipment and materials supplied.
- Implement all the information shared during training.
Skills on Resume:
- Interpersonal Skills (Soft Skills)
- Logistics Management (Hard Skills)
- Task Coordination (Hard Skills)
- Quality Control (Hard Skills)
- Event Setup and Support (Hard Skills)
- Health and Safety Compliance (Hard Skills)
- Team Collaboration (Soft Skills)
- Training Application (Hard Skills)
4. Doorman, Harborview Condominiums, Portland, ME
Job Summary:
- Maintaining organization and cleanliness for the entire entry area
- Maintain knowledge of hours of operation, daily scheduled activities, visitors log
- Open door for clients and report boutique traffic count
- Complete the shift checklist in a timely and thorough manner
- Follow all company policies and procedures
- Report accidents, injuries, and unsafe work conditions
- Manage and direct all deliveries and packages
- Attend store meetings or training
- Welcome and acknowledge all arriving clients
- Bid farewell and thank all departing clients
- Speak to clients using etiquette and professional language
- Assist individuals with disabilities
- Escort clients to private vehicles if parked outside the boutique
- Relay accurate information to clients about the neighborhood, store services, and other guest inquiries
Skills on Resume:
- Attention to Detail (Soft Skills)
- Customer Service Skills (Soft Skills)
- Time Management (Hard Skills)
- Report Writing (Hard Skills)
- Safety Awareness (Hard Skills)
- Disability Assistance (Hard Skills)
- Communication Skills (Soft Skills)
- Policy Adherence (Hard Skills)