DISCHARGE PLANNER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Dec 10, 2024 – The Discharge Planner has extensive clinical experience in acute care, home care, and discharge planning ensuring expertise in managing the medical and psychosocial needs of patients, particularly the elderly. Strong communication, negotiation, and leadership skills support effective problem-solving, decision-making, and collaboration within healthcare teams to address competing priorities. Proficiency in Microsoft applications, regulatory interpretation, and clinical criteria application enables efficient planning and documentation of care transitions.

Essential Hard and Soft Skills for a Standout Discharge Planner Resume
  • Case Management
  • Discharge Planning
  • Medical Terminology
  • Electronic Health Records Management
  • Care Coordination
  • Patient Advocacy
  • Healthcare Regulations
  • Risk Assessment
  • Medical Billing
  • Data Analysis
  • Communication
  • Empathy
  • Problem-Solving
  • Critical Thinking
  • Time Management
  • Teamwork
  • Organization
  • Adaptability
  • Attention to Detail
  • Emotional Intelligence

Summary of Discharge Planner Knowledge and Qualifications on Resume

1. BS in Nursing with 5 years of Experience

  • Completion of an accredited nursing education program
  • Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA)
  • Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
  • Previous experience in the Discharge Planner role
  • Appropriate competency in Meditech, Care Manager and RAI-HC programs, Microsoft Office, and general computer skills
  • Prior nursing experience (community or acute care)
  • Community nursing working experience
  • Broad knowledge of provincial, regional, and local community resources
  • Knowledge of how/when to access clinical resources through a variety of means
  • Exemplary communication skills – verbal and written, including utilizing technology and completing computerized assessment and planning tools
  • Ability to negotiate with other healthcare team members to achieve positive outcomes.

2. BS in Social Work with 3 years of Experience

  • Experience working in healthcare-related fields
  • Knowledge of patient appointment and procedure scheduling rules
  • A good understanding of insurance
  • Knowledge of Medicare and Medicaid, Health Insurance Portability and Accountability Act (HIPAA), and medical terminology.
  • Knowledge of discharge planning regulations, patient choice, and insurance authorization
  • Familiar with electronic health records and documentation.
  • Strong interpersonal and communication skills (both verbal and written)
  • The ability to interface with both public and private agencies
  • Strong problem-solving skills, time management, and priority setting
  • Must have strong computer skills 

3. BS in Healthcare Administration with 6 years of Experience

  • Clinical experience in an acute care setting, home care, or discharge planning.
  • Must have excellent clinical knowledge.
  • Demonstrate strong communication, negotiation, and leadership skills.
  • Ability to solve problems, make decisions, and take action in partnership with other members of the healthcare team.
  • Ability to manage changes effectively, set priorities, and organize activities when faced with competing demands.
  • Possesses a basic understanding of applying clinical criteria when determining medical necessity.
  • Broad clinical knowledge of the medical, and psychosocial needs of the elderly.
  • Computer literate in Microsoft Windows applications, software, and Internet.
  • Excellent verbal and written communication skills.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to speak, read, and write in English and Spanish