• Serve as an expert on DevOps practices and components 
• Assist in establishing and maturing DevOps practices 
• Mentor and lead clients in DevOps engagements 
• Work with clients to improve DevOps environments across functional areas 
• Recommend and implement DevOps pipeline tools in support of client needs 
• Quickly become an expert in the products across the DevOps spectrum 
• Work closely with different organizations at clients 
• Implement solutions for automation of application build, test, deployment, configuration management, and orchestration 
• Document DevOps processes, procedures, and environments 
• Communicate with key stakeholders on project engagements 

Skills: DevOps Expertise, Mentorship, Continuous Improvement, Tool Implementation, Automation, Documentation, Collaboration, Stakeholder Communication

• Support the release management process, ensuring that all product changes and releases of in-house and third-party applications 
• Develop and manage the CI/CD pipeline for multiple applications across all departments.
• Develop automation scripts and scheduled jobs.
• Provide hands-on technical support for business applications and processes.
• Maintain and monitor the data operations and data integrity across multiple platforms.
• Maintain and monitor system health and application availability.
• Respond timely to technical tasks and client requests.
• Effectively prioritize and manage the resolution of client requests
• Proactive communications, responsive follow-through, and advocacy for client requests.
• Ensure the highest level of Security best practices are used, including access controls, authentication, network boundaries, etc.

Skills: Release Management, CI/CD Pipeline Development, Automation Scripting, Technical Support, Data Integrity Management, System Health Monitoring, Client Request Management, Security Best Practices

• Assess application readiness for DevOps onboarding
• Have technical expertise in the Buildout of CI/CD pipelines
• Work with DevOps technologies (e.x. Azure DevOps, Jenkins, Openshift, Ansible, Selenium, Docker)
• Working in an Agile Methodology workflow with applications teams.
• Supports knowledge transfer to the client.
• Take responsibility for developing and presenting solutions
• Perform root cause analysis, resolution, and reporting.
• Collaborate extensively with peers, Business Analysts, Development, Infrastructure teams, and other business units.
• Help build consensus around the data delivery solution with the client and developers.
• Proactive and diligent in identifying and communicating scope, design, and development issues and recommending potential solutions.

Skills: App Readiness Assessment, CI/CD Development, DevOps Expertise, Agile Experience, Knowledge Transfer, Solution Development, Root Cause Analysis, Collaboration

• Provide workshops and training on Network Analyzer features
• Provide installations, integrations of Network Analyzer applications
• Design and architecture of customer-specific solutions
• Prepare and deliver presentations and demos 
• Participate in Incident Management and processes. 
• Quickly discern client environments, business needs, and culture 
• Assist sales, and actively participate in the DevOps Practice
• Author contributions to Center of Excellence Knowledge Center and growth of others.
• Implement information security management systems controls for appropriate GRC.
• Hands-on creation and maintenance of applicable environments and product capabilities.
• Environment provisioning scripts and playbook management

Skills: Workshop Facilitation, Installation, Solution Design, Presentation Delivery, Incident Management, Client Assessment, DevOps Support, Security Management

• Modernize, transform, and maintain legacy and micro-segment capabilities 
• Continuously improve quality, performance, availability, reliability, testability, security, scalability, and supportability (qPARTS) of production and pre-production solutions.
• Proactively monitor services and respond to and troubleshoot issues.
• Provide insights from monitoring logs to identify recurring issues.
• Establish or maintain value stream process-KPI-capability maps.
• Provide SRE RCA to resolve incidents in the context of CI and/or CD sub-domains.
• Identify opportunities to implement orchestrated automation to improve Activity Ratios.
• Build and support CDP telemetry and configurations to orchestrate policy-based gating of CIs throughout the entire product lifecycle on-premises, hybrid-, and multi-cloud.
• Support Digital Transformation Roadmap development and adoption.
• Support coaching and growth of Agile-DevSecOps Maturity for the Enterprise to adopt the Digital Transformation Roadmap prescribed principles, patterns, and practices.

Skills: Legacy Modernization, Quality Improvement, Service Monitoring, Log Analysis, Value Stream Mapping, Incident Resolution, Orchestrated Automation, Digital Transformation Support

• Relevant and proven experience in large technical software development environments.
• Hands-on experience with the Atlassian tools Jira and Bitbucket.
• Hands-on experience with CI/CD tools like Jenkins and Bamboo.
• Hands-on experience with artifact management tools such as JFrog Artifactory.
• Hands-on experience with version control systems such as Git and Subversion.
• Experience with monitoring systems such as Dynatrace and Zabbix.
• Hands-on experience with scripting languages like Python and Bash.
• Excellent organizational and time management skills, and the ability to work on multiple projects
• Awareness of DevOps and Agile principles
• Strong verbal and written communication skills

Qualifications: BS in Software Engineering with 4 years of Experience

• Hands-on experience in a Linux/Unix environment.
• Hands-on experience with Agile methodologies such as Scrum and Kanban.
• Experience with container technologies like Kubernetes, Docker, Helm
• Hands-on experience with testing and testing frameworks
• Experience with SAFe is handy and good to have.
• Excellent teamwork and communication skills
• Knowledge of programming languages
• Excellent communication skills with strong problem-solving skills
• Must have good attention to detail
• Experience with Coding and Best Practices for the full Software Development Life Cycle (SDLC)

Qualifications: BS in Cloud Computing with 2 years of Experience

• Experience as an Azure DevOps engineer supporting Microsoft, web and Azure Cloud solutions and infrastructure including SharePoint, ASP.NET MVC, Angular, Python, etc.
• Hands-on end-to-end experience planning, provisioning, and managing Azure infrastructure
• Undertake infrastructure security monitoring and management
• Leverage Azure DevOps solution for end-to-end build and management of infrastructure
• Experience managing Azure Microsoft Azure Cloud, SQL, Storage, Cloud identity, Azure Backup, Virtual Machines, Active Directory
• Experience using ARM templates, Azure CLI, PowerShell scripting and Terraform
• Experience in virtualization and container coordination such as Docker, Kubernetes or similar
• Strong understanding of multiple source control systems, including Team Foundation Server
• Experience with multi-tier system development
• Experience working with teams in disparate geographic locations
• Experience with database design, querying, stored procedures, views, joins, performance management, etc.

Qualifications: BS in Systems Engineering with 8 years of Experience

• Experience working in a dynamic, cross-functional team
• Experience administering complex Salesforce organization
• Experience deploying custom code, configurations, and data across a Salesforce environment
• Ability to perform root cause analysis for merge conflicts and deployment issues independently
• Good knowledge of Salesforce Metadata API
• Experience with SFDC ANT Migration Tool, SFDC DataLoader, Salesforce DX, MS VSTS, Jenkins, TeamCity, GitLab, Maven/Gradle, JIRA, Bamboo, GitHub Actions
• Good knowledge of Windows and Unix-Like OS
• Good knowledge of docker/Kubernetes
• Strong analytical thinking capabilities and creative problem-solving skills
• The ability to speak and write English fluently

Qualifications: BS in Computer Engineering with 1 year of Experience

• Exceptional customer-facing support and fault resolution skills.
• Experience provisioning and operating infrastructure in Azure
• Experience with Azure DevOps and Azure Pipelines
• Experience setting up CI/CD pipelines enabling zero downtime deployments
• Competent with Git and comfortable managing large git repositories Experience migrating between DevOps platforms
• Experience working in an Agile Environment
• A passion for technology and a thirst for knowledge, with an openness to learning new and emerging DevOps and cloud technologies
• Knowledge of key DevOps concepts – continuous integration and delivery
• Experience running containerized workloads with Docker and Kubernetes
• Good understanding of Infrastructure as Code using –ARM, Terraform
• Ability to Script with Powershell and BashKnowledge of Azure Policy and Azure Governance

Qualifications: BS in Network Engineering with 9 years of Experience