DESIGN PROGRAM MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Oct 18, 2024 - The Design Program Manager showcases expertise as a Jr PM/Producer in digital design and marketing, adept at coordinating across Marketing, Product, Creative teams, and partners. Demonstrates strong project management capabilities, excellent attention to detail, and the ability to meet tight deadlines in dynamic settings. Holds a Scrum Master certification and excels in using tools like Jira, Confluence, and Wrike, facilitating robust team collaboration and project success.

Essential Hard and Soft Skills for a Standout Design Program Manager Resume
  • Project Management
  • Operations Management
  • Agile Methodologies
  • Scrum
  • Jira
  • Confluence
  • Wrike
  • Budgeting
  • Risk Management
  • Technical Writing
  • Leadership
  • Communication
  • Problem Solving
  • Flexibility
  • Detail Orientation
  • Team Collaboration
  • Diplomacy
  • Influencing
  • Time Management
  • Adaptability

Summary of Design Program Manager Knowledge and Qualifications on Resume

1. BA in Advertising with 5 Years of Experience

  • Experience guiding Interaction Designers, Visual Designers, Content Strategists, Product Designers to produce online and mobile customer experiences
  • Design agency or consulting experience with F100 companies
  • Experience with Confluence and Jira (Atlassian Agile Management applications)
  • Strong project management skills with ability to manage multiple projects in a cross-functional environment to include project planning, scoping, sizing and ongoing project cost tracking and reporting
  • Working knowledge of the customer experience roles and deliverables
  • Proven track record for managing complex creative design efforts
  • Demonstrated record of working as an Design Program or Project Manager.
  • Strong written, verbal and interpersonal and presentation skills.
  • Excellent organisational skills, able to think proactively and prioritise work.
  • Able to work independently in a fast-paced environment.

2. BS in Graphic Design with 9 Years of Experience

  • UX design program management experience in a medium to large UX organization working with UX Designers, Product Managers and Engineers
  • Excellent verbal and written communication skills interacting at all levels of the organization
  • Ability to effectively lead and manage projects involving cross-functional teams working across multiple time zones
  • Deep and thorough understanding of project management methodologies including Agile
  • Thorough knowledge of user-centered design processes and iterative development processes
  • Proven ability to multitask, analyze opportunities, define successful approaches, and proactively solve problems
  • Extensive knowledge of project management software tools: Jira, Confluence and Google Suite
  • Knowledge and familiarity with design software tools such as DSMs, Sketch, InVision and Zeplin

3. BA in Marketing with 6 Years of Experience

  • Ability to work collaboratively in a fast paced environment while keeping projects on schedule and within budget.
  • Ability to lead well under pressure and to lead a program team to ensure deadlines and budget are met while exceeding clients’ expectations.
  • Ability to effectively review project plans with project managers and make recommendations or provide feedback based on the needs of the program.
  • Ability to audit project plans and provide constructive feedback on ways to improve.
  • Ability to tailor communications approach based on the situation.
  • Possess excellent decision-making skills for problem identification and solution recommendation
  • Excellent communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives
  • Advanced analytical, conceptual, and problem solving abilities.

4. BS in Project Management with 9 Years of Experience

  • IT and/or Business experience.
  • Experience managing projects or programs.
  • Experience working with external agencies, vendors or partners.
  • Experience working with design teams 
  • Hands-on experience working with customers to build and formulate business requirements.
  • Understanding and experience working in an Agile environment.
  • Familiarity with user-centered design approach and methodology.
  • Experience with project management methodologies and practices.

5. BA in Digital Media with 11 Years of Experience

  • Experience in architecture and program management
  • Building design & construction project management experience from programming, design, construction, and operations including project planning for scope, schedule, and costs
  • Building design program management experience
  • Ability to lead and manage a team of internal subject matter expert stakeholders and external vendors
  • Proven experience implementing and managing a building design program including development of templates (aka prototypes), technical specifications, and design standards
  • Highly skilled in verbal and written communications
  • Deep understanding of design practice and process in order to advocate for design and plan realistic commitments
  • Experience working directly with UX designers, UX researchers, product managers, and tech leads
  • Demonstrated managerial and influencing skills to ensure projects deliver as planned in an agile environment

6. BS in Business Administration with 5 Years of Experience

  • Experience in working as a digital producer, program manager, project manager or similar
  • Experience working with product designers and design frameworks
  • Experience working with JIRA
  • The ability to develop lightweight, repeatable processes, standards and workflows
  • The ability to operate independently
  • Excellent communication skills, both written and verbal
  • Excellent organization & time management skills
  • Experience working with engineering and product teams
  • Good fundamentals in Electrical/Electronics systems
  • Hands-on development experience in electronics products or systems.
  • Working experience in multi-national corporations.
  • Working experience in R&D or product development organizations
  • In-depth knowledge of professional standards and precedents in area of specialty.

7. BA in Advertising with 5 Years of Experience

  • Experience as digital producer or program manager with a background in product, digital, or tech (plus with experience in design ops or design program management).
  • Demonstrate an understanding of product design, design research, and content strategy.
  • Understand and appreciate current industry product design systems.
  • Have clear communication skills, both written and verbal
  • Attention to detail and capturing the big picture to achieve product goals
  • Be a team-player, always bring a smile and a limitless determination to succeed and grow.
  • Experience leading an internal team through multiple development cycles
  • Excellent project management, and organizational skills.
  • Passion for process, innovation and experience developing strong design programs

8. BS in Graphic Design with 6 Years of Experience

  • Professional experience, including: design operations, design people operations, project/program management of design deliverables
  • Experience leading and supporting high-performing, collaborative design teams
  • Deep understanding of fundamentals of the design development processes
  • Knowledge of designers’ day to day, and design life cycle
  • Demonstrated experience owning and leading multiple initiatives at the same time
  • Excellent systems thinker
  • Demonstrated problem solving abilities
  • Strong verbal and written communication skills
  • Ability to present and sell ideas, create coalition, and build support

9. BA in Marketing with 8 Years of Experience

  • Experience in operating as a project manager in the website or digital product design (agency-side, design studio, or in-house).
  • Experience managing complex, multi-disciplinary UX projects with cross-functional partners, and ensuring successful delivery for all parties involved.
  • Excellent communication and organizational skills with the ability to prioritize, monitor and manage workload.
  • Experience creating lean and scalable workflows and implementing process improvements.
  • Understanding of the project management principles, design process, and development workflows in relation to digital design systems, website design, content management, and engineering.
  • Experience working with Project Management software familiarity with Wrike 
  • Experience simultaneously leading multiple projects of varying scales and timeframes.
  • Thrive on direct, honest, and supportive communication.
  • Experience working with international territories/global stakeholders.
  • Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
  • Familiarity with UX design and engineering tools such as Figma, Jira, and Confluence.
  • Experience managing and analyzing data, including qualitative research data and website analytics.

10. BS in Project Management with 7 Years of Experience

  • Experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting
  • Experience building partnerships and consulting effectively with leadership DQO0003974
  • Ability to consult, build, and maintain solid working relationships in and outside of immediate department
  • Ability to provide leadership to a virtual or remote team DQO0004807
  • Ability to manage vendor relationships for products or services including contract negotiation, oversight, and SLA management DQO0004734
  • Experience articulating a complex problem, design, or build strategy DQO0010986
  • Financial Services Industry experience DQO0004046
  • Ability to negotiate, influence, and collaborate to build successful relationships DQO0004756
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members DQO0004903
  • Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills DQO0012189
  • Project Management Professional (PMP) DQO0007571
  • Adobe Creative Suite productions (Adobe CS6 suite of software) DQO0004922
  • Knowledge and understanding of project management and implementation in an internet or mobile banking environment DQO0006484
  • Experience with user centered design principles DQO0010749

11. BA in Digital Media with 7 Years of Experience

  • Experience managing simultaneous projects and coordinating the efforts of multiple teams across the company
  • Customer-centric mindset with a solid understating of the importance of qualitative and quantitative research and experience turning research outcomes into product success stories
  • Deeply passionate about the human centered design process and facilitating its use in product development
  • Ability to thrive in ambiguous, fast-paced, global organizations
  • Excellent organization, communication, relationship management and networking skills
  • Enjoys and excels at design process, project management and working closely with engineers
  • Flexibility and adaptability 
  • Self-starter with expertise in user experience and human centered culture creation
  • Familiarity and working knowledge of current design tools (Figma, Sketch, Invision, Adobe suite and others)
  • Familiarity with agile or lean methodologies
  • Understands how to utilize design specialties and how/when to integrate with partner teams (PM, engineering, data science, marketing, and content teams)
  • Fluent in English

12. BS in Business Administration with 3 Years of Experience

  • Experience as a junior PM/Producer in a digital design or marketing/advertising industry or similar role.
  • Excellent hard skills in project management and operations.
  • Self-starting, flexible, highly organized, detail-oriented, reliable, and has the ability to multi-task and meet tight deadlines.
  • Ability to work cross-team and synthesize feedback and input from Marketing, Product, Creative and partners.
  • Team player with refined leadership skills and ability to positively influence change through solid rationale, supporting data, and diplomacy.
  • Strong excel skills and experience working with project management software 
  • Scrum Master certification
  • Jira, Confluence and Wrike knowledge