Job Summary: 

• Take responsibility for supervising all staff
• Providing training and coaching and identifying training needs
• Providing accurate reports that highlight any challenges or successes
• Working closely with the management team to identify potential risks
• Maintaining a high level of health and safety at all times
• Ensuring compliance with legislation and company policy
• Ensure that all warranty and policy/goodwill claims are raised and pursued to completion.
• Engage with vehicle & equipment manufacturers regarding vehicle in-service problems and agree resolution plans.
• Provide technical appraisal of vehicles and component failures, in line with Vehicle Supply Chain and the vehicle build process.
• Manage vehicle maintenance costs within budget.
• Contribute to and implement Engineering and H&S Policies

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Training and Coaching (Soft Skills)
• Report Writing (Hard Skills)
• Risk Assessment (Hard Skills)
• Health and Safety Management (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Technical Appraisal (Hard Skills)
• Budget Management (Hard Skills)

Job Summary: 

• Ensure all employees are properly trained for their position
• Manage time off requests and schedules in coordination with the yard coordinator
• Perform quarterly reviews of the yard coordinators to ensure expectations are being met
• Partner with the yard coordinators to assess the quarterly reviews from the forklift operators
• Onsite Management, travel to all assigned distribution yards
• Develop a travel schedule that will be approved by the Director of Distribution
• Book travel events while being responsible and cost-effective (a company credit card will be issued)
• Effectively manage time while traveling and maximize activities when visiting the sites
• Responsible for replenishment of all assigned distribution locations
• Define accurate MIN MAX levels per site by using tools within AX and PowerBI

Skills on Resume: 

• Employee Training (Soft Skills)
• Schedule Management (Soft Skills)
• Performance Review (Soft Skills)
• Onsite Management (Soft Skills)
• Travel Scheduling (Soft Skills)
• Cost-Effective Planning (Hard Skills)
• Time Management (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Review MIN MAX levels monthly to ensure the proper service levels and turnover ratios are being met and make necessary improvements
• Firm MRP demands and any backorders at least 4 times daily according to the predetermined MRP run times
• Create replenishment trucks to the sites from their respective hubs creating a consistent stream of traffic
• Inventory Management, ensure inventory is accurate and properly packaged and positioned
• Enforce a regular inventory count in each yard to verify physical counts match the inventory in the AX
• Validate counts when onsite by spot-checking several items
• Put a plan in place per site to ensure all pallets are properly packaged and stored according to TB standards
• Monitor items with poor turnover and present a strategy to the Director of Distribution to move these items
• Create designated areas that are protected from debris to store marketing material
• Work with yard coordinators on yard layouts to increase loading and unloading efficiencies
• Validate that the team is keeping the yard from debris (IE, shrink wrap, bags, connectors, pallets)

Skills on Resume: 

• Inventory Review (Hard Skills)
• MRP Management (Hard Skills)
• Replenishment Planning (Hard Skills)
• Inventory Accuracy (Hard Skills)
• Spot-Checking (Hard Skills)
• Packaging Standards Compliance (Hard Skills)
• Turnover Strategy Development (Hard Skills)
• Yard Layout Optimization (Soft Skills)

Job Summary: 

• With work yard coordinators to identify areas of the yard that need to be repaired and propose the plan to the Director of Distribution to have these corrected
• Secure the lawn maintenance contracts per site if required
• Secure cleaning contract for office space if required or put a plan in place with the onsite team to ensure office area is kept clean
• Educate the team on the expectations of product quality when pulling orders and samples
• Validate orders are completed within the allotted time frame and work with the yard coordinators to maximize productivity
• Monitor loading accuracy, and work with yard coordinators to put a plan in place that will reduce/eliminate loading errors
• Approve and forward all monthly invoices to the AP department promptly
• Approve purchase requisitions from yard coordinators and place orders for all supplies required at the site (IE, Staples, Uline)
• Receive all O’s created in AX and attach the appropriate information, allowing AP to properly process the payments
• Ensure a safe work environment for both employees and customers

Skills on Resume: 

• Repair Planning (Soft Skills)
• Contract Management (Hard Skills)
• Team Education (Soft Skills)
• Order Validation (Hard Skills)
• Productivity Maximization (Soft Skills)
• Loading Accuracy Monitoring (Hard Skills)
• Invoice Approval (Hard Skills)
• Safety Management (Hard Skills)

Job Summary: 

• Maintain accurate forklift certification records for the team at each site
• Purchase all required PPE and train the team on proper use
• Meet with local municipalities/cities and fire marshals’ when yearly inspections are completed to ensure compliance
• Equipment maintenance - keep records and schedule maintenance for equipment
• Ensure the team is completing all daily onsite maintenance functions (IE, grease chains, check tire pressure and fluids)
• Secure vendors for maintenance and repairs to existing equipment
• Ensure the H&S standards of the organization are met
• Participate in any Engineering change management projects
• Participate in the development of tender responses
• Provide active leadership and drive the performance of the Branch Operations Managers within their region to manage their resources including technical, operations assistant and branch driver workforce

Skills on Resume: 

• Forklift Certification (Hard Skills)
• PPE Training (Hard Skills)
• Compliance Coordination (Soft Skills)
• Equipment Maintenance (Hard Skills)
• Maintenance Oversight (Hard Skills)
• Vendor Management (Soft Skills)
• Safety Compliance (Hard Skills)
• Leadership Management (Soft Skills)

Job Summary: 

• Implement and manage operations.
• Lead, manage and develop staff.
• Work closely with the local sales teams to maximize the growth potential.
• Provide clear and accurate reporting of business performance.
• Deliver operational efficiencies through the use of digital, asset utilization and cost control. 
• Manage customer relationships, as well as all financial aspects, and the Waste Transfer Station.
• Drive innovation and business competition.
• Provide strategic thinking and understanding of markets.
• Be visible on site, actively engaging with the sales and operational teams to create ‘one team’.
• Drive retention and growth of customers ensuring sales and operational teams are aligned/clear on priorities and challenges.
• Oversee Profit and Loss accounts, including forecasting, sales growth and profits.
• Develop and improve customer offerings to drive business growth and development as well as positive change. 

Skills on Resume: 

• Operations Management (Hard Skills)
• Staff Development (Soft Skills)
• Sales Collaboration (Soft Skills)
• Performance Reporting (Hard Skills)
• Operational Efficiency (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Strategic Thinking (Soft Skills)
• Profit and Loss Oversight (Hard Skills)

Job Summary: 

• Maximize the service, cost and quality performance of the distribution center.
• Putting Customers first and providing excellent Customer service.
• Ensure targets and KPIs are achieved, and where possible exceeded, through effective control, monitoring and review.
• Introduce and execute productivity improvement, promoting increased efficiencies and service and quality performance in the operation.
• Communicate, implement and maintain company policy and procedures throughout the service center.
• Establish and deploy robust control mechanisms to facilitate all service center spending in line with company procedure and agreed budgets.
• Develop and manage commercial relationships with customers and suppliers through the maintenance of service/product processes 
• Deliver excellent customer service, promoting organic growth and reducing customer attrition.
• Participate in cross-functional teams to identify and deploy pipeline improvements to underpin overall Company and business objectives.
• Lead colleagues through change activity by deploying and implementing positive communication plans.

Skills on Resume: 

• Performance Optimization (Hard Skills)
• Customer Service Excellence (Soft Skills)
• KPI Management (Hard Skills)
• Productivity Improvement (Hard Skills)
• Policy Implementation (Hard Skills)
• Budget Control (Hard Skills)
• Relationship Management (Soft Skills)
• Change Management (Soft Skills)

Job Summary: 

• Responsible for Health and Safety within the warehouse operations, ensuring compliance and daily reporting for all H&S concerns
• Support the Warehouse staff and supervisor to ensure all products are packed and dispatched on time working to strict timescales
• Manage daily and weekly operational challenges, resolve customer concerns and provide support to the Transport and Logistics team
• Manage the implementation of warehouse changes, implement and design warehouse and management systems and working practices to ensure continuous improvement
• Work closely with the Transport supervisor to ensure that all transport activities are monitored and managed
• Ensure that vehicle maintenance is in place and safety inspections are completed
• Ensure all warehouse staff and drives are fully trained and focused on delivering excellent customer service
• Organise and plan rotas to cover operation needs within budget, manage staff performance levels
• Assist with the recruitment of warehouse and driving staff where necessary
• Works with HR to recruit appropriate individuals, following all relevant procedures.

Skills on Resume: 

• Health and Safety Compliance (Hard Skills)
• Staff Support (Soft Skills)
• Operational Management (Hard Skills)
• Continuous Improvement (Hard Skills)
• Transport Coordination (Soft Skills)
• Vehicle Maintenance Oversight (Hard Skills)
• Staff Training (Soft Skills)
• Recruitment Assistance (Soft Skills)

Job Summary: 

• Manages the overall sales personnel & activity within the depot on a day-to-day basis, ensuring all sales KPIs are achieved.
• Develops new sales opportunities and business from both existing and new customers.
• Builds and maintains strong relationships with customers.
• Ensures customer needs are fulfilled and customer satisfaction is achieved.
• Manages and monitors staff to ensure all activities are completed to the correct standard and on time.
• Motivates staff to achieve goals by maintaining and growing morale within the branch.
• Achieves objectives, KPIs and financial requirements such as revenue and profitability targets.
• Attends the weekly company sales review meeting to report on sales performance.
• Work closely with the internal teams to resolve customers' issues.
• Aware of financial indicators of performance and works towards increasing profitability via cost control.

Skills on Resume: 

• Sales Management (Hard Skills)
• Business Development (Soft Skills)
• Relationship Building (Soft Skills)
• Customer Satisfaction (Soft Skills)
• Staff Supervision (Soft Skills)
• Staff Motivation (Soft Skills)
• Financial Performance Monitoring (Hard Skills)
• Cost Control (Hard Skills)

Job Summary: 

• Takes responsibility for all aspects of the management and organization of the branch such as facilities, security, workshop and equipment
• Train & monitor staff on equipment, processes and procedures.
• Work closely with the Operations team to ensure that appropriate tasks are being scheduled & completed to the FTH Standard.
• Ensures that the operations side of the depot runs efficiently.
• Ensure that quality checks are undertaken on all equipment before hire and upon collection
• Ensure all equipment is of the highest standards, cleaned, tested & ready for hire (as per the FTH Standards), reporting any damages to equipment to customers promptly.
• Ensures stock takes are completed and stock levels meet customer needs as outlined in the guaranteed availability element of the FTH Promise (Core stock).
• Ensures compliance with the relevant policies and procedures.
• Works closely with the health and safety department by carrying out weekly walk-round checks to safeguard staff, customers and third parties.
• Develops relationships with other branches, supporting them as appropriate.

Skills on Resume: 

• Branch Management (Hard Skills)
• Staff Training (Soft Skills)
• Operations Coordination (Hard Skills)
• Quality Control (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Stock Management (Hard Skills)
• Compliance Assurance (Hard Skills)
• Relationship Development (Soft Skills)

Job Summary: 

• Responsible for the correct deployment of testing and documentation, test planning in coordination with the production and the consortium member
• Manage the customer site employees planning and coordinating their work, resource planning for the customer site, technical and administrative support for the employees
• Coordinating and collaborating with appropriate teams e.g. Project Management, Engineering, Software Engineering, etc.
• Implements and enforces HSE requirements on-site with the support of HSE team representatives
• Ensuring that HSE specifications are maintained, ensuring the security of the teams
• Regular reporting on status, special problems, shortages, etc.
• Regularly participates in Product Introduction Management meetings
• Manage all personnel and stock, and administrative duties of the depot
• Control over fuel consumption, fuel received and dispatch thereof
• Manage and control processes of the warehouse to ensure continuous operational standards and procedures are met.
• Lead by example by maintaining knowledge of the management systems and ensuring compliance with the applicable standards.
• Provide a weekly narrative on variances to budgeted labor, vehicle costs, general haulage revenue and sub-contractor revenue, suggesting resolutions and corrective actions

Skills on Resume: 

• Test Planning (Hard Skills)
• Resource Coordination (Soft Skills)
• Team Collaboration (Soft Skills)
• HSE Compliance (Hard Skills)
• Status Reporting (Hard Skills)
• Personnel Management (Soft Skills)
• Process Control (Hard Skills)
• Budget Analysis (Hard Skills)

Job Summary: 

• Lead and manage the cost-efficient operation of the Region including the workshops, the management of technical suppliers (Through NPE) and the enforcement of Engineering policies
• Ensure KPIs and operating standards are achieved for Compliance/Customer/Vehicle Operating Costs
• Deliver Best in Class Service for all Customers
• Ensure all scheduled and unscheduled activities and events carried out in the workshop location are done to the standards required to meet company policies and procedures and DVSA for roadworthy vehicles
• Manage all repairs and their associated costs in line with company policies and best practices to ensure the most cost-efficient delivery of service. People Management
• Direct line management responsibilities for the employees at the workshop location.
• Liaise with the company’s customers regularly regarding queries, recharges and general information relating to those customers' vehicles and operations to ensure we are providing a fit-for-purpose service.
• Manage the Regional NPE to support the rationalization program of third-party providers to deliver a best-in-class service.
• Ensure that all branches adhere to agreed company LRQA operating and statutory maintenance requirements and standards and deliver best-in-class service
• Where performance against KPI (Customer Dashboard) is adverse, analyze and implement corrective measures.
• Actively engage with key stakeholders and colleagues in establishing optimum repairer coverage.

Skills on Resume: 

• Cost-Efficient Operations (Hard Skills)
• KPI Management (Hard Skills)
• Customer Service Excellence (Soft Skills)
• Workshop Compliance (Hard Skills)
• Repair Management (Hard Skills)
• People Management (Soft Skills)
• Stakeholder Liaison (Soft Skills)
• Performance Analysis (Hard Skills)

Job Summary: 

• Ensure the distribution operation runs smoothly and as efficiently as possible.
• Be responsible for inspiring and developing the teams to deliver an outstanding customer experience directly to the customers.
• Take responsibility for the day-to-day management of staff within the warehouse and transport function, to ensure the Company's targets and objectives are met to meet customer requirements.
• Oversee the warehouse and transport functions of the business.
• Deal with back-of-house aspects which include Audits, Health and Safety and Environmental, Reviews, Security, Stock, Compliance and Waste Management.
• Implement the strategic plans of the business 
• Develop and translate strategy for the business into clear operating plans that reflect the longer-term objectives and priorities of the business, for sign-off by the Managing Director, and then responsible for implementing these effectively
• Support and coach teams, ensuring the development and implementation of any necessary corrective actions, in order to meet short and long-term business objectives.
• Full ownership of the depot's planning KPI performance and P&L.
• Work collaboratively with the other deports and be prepared to continuously review and change schedules to accommodate cross-depot planning, assessing and implementing the most commercially beneficial options for the business

Skills on Resume: 

• Operational Efficiency (Hard Skills)
• Team Development (Soft Skills)
• Staff Management (Soft Skills)
• Warehouse Oversight (Hard Skills)
• Compliance Management (Hard Skills)
• Strategic Planning (Hard Skills)
• KPI Performance Management (Hard Skills)
• Cross-Depot Collaboration (Soft Skills)