DENTAL DIRECTOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Mai 21, 2025 - The Dental Director holds an active state dental license in good standing, backed by substantial clinical dentistry experience and expertise in reviewing claims and commercial dental benefits. Familiarity with Medicare Advantage and state Medicaid programs, as well as concepts of Utilization Management, enhances the ability to effectively manage dental care services. The director also has proficiency in MS Word, Excel, and PowerPoint, along with adaptability to learn new software, to support consistent application of coverage guidelines and community standards in oral health care delivery.

Essential Hard and Soft Skills for a Standout Dental Director Resume
  • Dental Procedures
  • Oral Surgery
  • Patient Management
  • Radiography
  • Dental Software Proficiency
  • Budget Management
  • Regulatory Compliance
  • Treatment Planning
  • Infection Control
  • Staff Training
  • Leadership
  • Communication
  • Problem-Solving
  • Empathy
  • Time Management
  • Conflict Resolution
  • Teamwork
  • Adaptability
  • Critical Thinking
  • Decision-Making

Summary of Dental Director Knowledge and Qualifications on Resume

1. BS in Dental Hygiene with 4 years of Experience

  • Previous Infection Prevention and Control experience
  • Knowledge of the practice of dentistry.
  • Strong leadership skills.
  • Ability to positively influence providers and others to rally behind clinic goals.
  • Knowledge of FQHC community clinic standards and operations.
  • Knowledge of managed care, Medicare, Medical Assistance (MA), and third-party payers.
  • Skill in gathering and interpreting data.
  • Knowledge of business practices.
  • Skill in researching, preparing, and presenting comprehensive reports.
  • Ability to work effectively with staff, patients, providers, and public and external agencies.
  • Sensitivity to low-income, disenfranchised, immigrant, and refugee populations.
  • Competence with computer systems including familiarity with Microsoft Word, Excel, Dentrix

2. BS in Public Health with 3 years of Experience

  • Must demonstrate initiative and analytical aptitude
  • Must demonstrate ability to work well independently and as a contributing member of a team
  • Demonstrate strong communication skills - excellent listener, superior and detailed verbal and written communication, competent speaker and negotiator
  • Project management exposure with the ability to create and implement plans successfully
  • In-depth knowledge of commercial and managed care delivery systems, reimbursement mechanisms, state regulatory and legislative landscape and quality improvement initiatives
  • Ability to work in a team providing leadership when needed, and implementing the consensus or organizational required activities
  • Ability to recommend and/or create solutions to specific problems. 
  • Ability to analyze major objectives and break down into meaningful steps as part of a documented action plan
  • Excellent organizational skills
  • Strong professional presence in the dental community
  • Good interpersonal and presentation skills for interacting with staff and patients.
  • Good analytical and problem-solving skills.

3. BS in Dental Education with 4 years of Experience

  • Experience with surgical placement and restoration of dental implants.
  • Experience with Dentrix Enterprise software.
  • In-depth knowledge of current best practices within the dental and healthcare industry.
  • Excellent interpersonal and oral and written communication skills.
  • The ability to remain organized and detail-oriented while working in a fast-paced environment.
  • The skill to multi-task effectively without compromising the quality of work.
  • Good analytical and problem-solving skills with the disposition to thrive under pressure.
  • Self-motivation and ability to work both independently and as a reliable team member.
  • Ability to be impartial and separate DD role from clinical dentist role when dealing with fellow dentists on clinical or administrative initiatives.
  • Ability to learn new duties and adjust to new situations encountered on the job within a reasonable amount of time.
  • Ability to negotiate conflict and maintain constructive working relationships with people at all levels of an organization.
  • Ability to travel throughout dispersed geographical regions.

4. BS in Dentistry with 5 years of Experience

  • Active state dental license in good standing (must pass credentialing no probation or listed sanctions)
  • Clinical dentistry practice working experience
  • Working experience reviewing claims
  • Experience with commercial dental benefits
  • Experience with Medicare Advantage and state Medicaid dental programs
  • Familiar with concepts of Utilization Management and Utilization Review
  • Computer skills - MS Word, Excel, and PowerPoint skills with the ability to learn HSP proprietary software
  • Computer literacy with the ability to easily acquire a working knowledge of new system applications.
  • Can take direction regarding clinical criteria and guidelines
  • Ability to assimilate and apply coverage guidelines consistently
  • Flexible availability based on need, demand and volume
  • Knowledge of the state and its community standards of oral health care delivery and dental care benefit administration
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