• Setup and install network and server hardware according to business requirements
• Develop and implement consistent processes and visibility measurements
• Consistent and effective management of infrastructure
• Monitor network and hardware issues in data centers
• Repair and maintain data center equipment
• Maintain and monitor infrastructure system health and fix any issues that arise
• Manage data center assets and inventories
• Maintaining VMware vCloud infrastructure
• Create supporting documentation, help manuals and how-to guides
• Interface directly with customers to design and implement solutions

Skills: Hardware Installation, Process Development, Infrastructure Management, Network Monitoring, Equipment Maintenance, System Health Management, Asset Management, Customer Interface

• Take calls from the network team for assistance
• Hands-on support & engineering
• Handle router restarts and being hands-on
• Installing & cabling switches, servers & appliances.
• Replacing hard drives/memory/transceivers and other hardware
• Facilitating installation of servers and network equipment with smart hands in remote co-locations
• Suggesting improvements for the data center and being a critical thinker, in general, to help improve latency
• Providing technical support to clients
• Set up create Volumes/LUNs, configure servers (Win/Linux)
• Install backup software. 
• Configure software for remote data replication, load balancing and high availability failover

Skills: Technical Support, Hands-on Engineering, Hardware Installation, Network Equipment Setup, Critical Thinking, Data Center Improvements, Volume Configuration, Backup Software Management

• Management of or contribution to global projects aiming for implementation or provision of global IT services
• Development of the strategic IT architecture for IT applications and infrastructure 
• Evaluation of business requirements regarding new applications, services and technologies
• Review and/or design of IT services and processes
• Development and implementation of automation interfaces for new workloads in the area of Data Center Automation
• Proactively monitor backups and server logs
• Keeping the IT security concept up-to-date
• Planning, control and execution of migrations
• Monitoring system reliability/status, and coordinating equipment replacement between the operator, site owner, and the on-site technicians
• Manage support cases with suppliers (3rd level support) and control of service providers

Skills: Global Project Management, IT Architecture Development, Business Requirement Evaluation, IT Service Design, Data Center Automation, Backup Monitoring, IT Security Management, Migration Planning

• Responsible for BAU Data Center activities such as hardware installations/repairs, configurations, troubleshooting (Intel/Linux/Network/Mainframe), upgrades (firmware) and optimization.
• Responsible for the proper implementation and closure of all assigned IT Trouble, Install or Change Requests within Data Center Safe Times.
• Proper disposal and management of IT media such as disk drives and memory.
• Ensuring quality assurance checks and procedures are completed and/or updated in a timely manner.
• Maintaining, installing and removing Data Center fiber and copper cabling.
• Escalating issues or tasks, on the clients’ behalf.
• Taking direction from Senior Engineers.
• Escorting and managing IT Vendor Field Engineers and System Analysts.
• Design and architect data storage and backup solutions
• Diagnose and Troubleshoot Virtualization, Storage arrays, and networking (L2)
• Building and maintaining ESXi hosts

Skills: Hardware Installation, IT Troubleshooting, Media Management, Quality Assurance, Cabling Maintenance, Issue Escalation, Vendor Management, Data Storage Design

• Acts as the interface between local contractors and employees responsible for the maintenance and operation of the facility, including electrical systems, mechanical systems, security contractors, and all other aspects of data centre facility operation.
• Monitor and manage incoming Field service reports (FSRs) of critical data centre facilities units and ensure that all schedule visits are met within time tolerances of +/- 10 business days.
• Review all data centre components and devices so as to ensure accuracy of serial numbers, passwords, IP addresses, connectivity and reporting.
• Partake in internal and external audits involving high level clients.
• Act as the SME and first point of contact for data centre relates issues and queries.
• Ensure all data centre facility devices are registered and monitored via management tools.
• Maintaining technical documentation, reports, records, contacts, device passwords regarding all datacentres, server rooms, communication rooms and communication cabinets.
• Conducting acceptance tests upon DC equipment given correct testing procedure.
• Acting as an interface between the organisation and suppliers/carriers/vendors regarding high level technical issues.
• Monitoring the performance of the organisation’s communications carriers/network providers in relation to established service level agreements (SLAs) and business needs.
• Communicating with both internal and external clients when, and where, appropriate.
• Partaking in TaPS meetings, sharing technological information with colleagues.

Skills: Contractor Coordination, Field Service Management, Data Centre Auditing, Subject Matter Expertise, Device Registration, Technical Documentation, Acceptance Testing, SLA Monitoring

• Working with brokers and exchanges to gather networking and systems requirements
• Working autonomously to troubleshoot server and network issues
• Coordinating with Systems team to manage shipments, equipment orders, and connections at global data center locations which includes frequent communication with telecommunications providers and equipment vendors regarding order statuses, returns, and support
• Creating and maintaining documentation of all technology and processes
• Keeping data centers and shared spaces clean and organized
• Monitoring and reporting on technical project progress and track project deliverables 
• Promptly report all equipment or system anomalies and create escalation procedures
• Maintain logs, record readings, document equipment histories, and prepare engineering documentation
• Oversee and continuously work on tickets or requests and process demands proactively
• Participate in a 24/7 on-call rotation

Skills: Networking Requirements, Troubleshooting, Shipment Coordination, Documentation Management, Data Center Organization, Project Monitoring, Anomaly Reporting, Ticket Management

• Participate in the design, analysis, implementation, and integration of IT Infrastructure solutions to ensure efficient system functionality and meet stakeholder expectations.
• Provide expertise in IT Infrastructure systems including server administration, directory services, email, email filtering, virtualisation, remote computing, security, archiving and backups.
• Provide second and third level technical support.
• Independently undertake advanced system diagnosis and proactively troubleshoot potential system issues.
• Respond to support requests submitted by customers within service level agreement (SLA) timeframes.
• Provide onsite and remote support for Dell datacenters
• Conduct installation and configuration of technical solutions for Dell Products within the datacenter.
• Perform troubleshooting, parts replacement, system upgrades and deployments
• Update the datacenter documentation using standardized tools.
• Install, patch, manage and maintain various Operating Systems within the datacenter (Windows, Linux, ESX)
• Work within a global team to drive common directive for the datacenters

Skills: IT Infrastructure Design, Server Administration, Technical Support, System Diagnosis, Customer Support, Installation and Configuration, Documentation Management, Operating Systems Management

• Play a leading role in the design and planning of network infrastructure that focuses on security, availability, and performance.
• Operation and maintenance of Fortinet data centers network in APAC region.
• Focus on continuous improvement, always looking for improvement, automation, and optimization opportunities.
• Troubleshoot and resolving various technical problems in networks and virtualization, both individually and as part of the broader team.
• Provide technical leadership, actively share knowledge across the team and support peers.
• Document tasks, processes, areas of responsibility for configuration, troubleshooting, and maintenance.
• Assist with hardware procurement and deployment 
• Provide on-call support on a rotational basis 
• Ensure continuous operation of the IT infrastructure in a high-availability enterprise IT environment
• Manage virtual environments using VMware/HyperV
• Perform daily routine maintenance, such as review NetBackup reports, Nagios logging, and Splunk analyses

Skills: Network Design, Data Center Operations, Continuous Improvement, Troubleshooting, Technical Leadership, Documentation, Hardware Procurement, Virtual Environment Management

• Collaborate with the on-site data center operation teams to improve workflow efficiency of structured & patch cable system testing & troubleshooting
• Support and collaborate with partner teams to assist with network connectivity outages
• Review and develop Method of Procedures & Change Management Requests and communicate activities with potential impacts to external and internal teams
• Participate in incident review meetings, root cause analysis investigations and discussions
• Respond as-needed during data center outages and incidents
• Review operation configurations in compliance with SLAs
• Review with partner teams and reliability engineering to ensure continued service delivery during structured cable retrofits and maintenance
• Perform required datacenter maintenance as directed on all specified equipment
• Provide access and supervision to subcontractors working in engineering areas
• Respond quickly and appropriately to all emergencies occurring in the Datacenter or IT environment
• Conduct all work in a professional manner and respond courteously to all client requests

Skills: Collaboration, Workflow Efficiency, Network Connectivity, Change Management, Incident Review, Root Cause Analysis, Compliance, Professionalism

• Collaborate with Hardware and Network Engineering to understand future structured cable requirements and deployments
  
• Collaborate with internal teams to develop standards for structured cable systems and topology
• Drive structured cable innovation within Uber’s data centers and across the industry
• Review structured cable designs for feasibility & operational uptime
• Prepare cost analysis and business cases for structured cable build-outs, retrofits and infrastructure improvement
• Prepare conceptual design documents illustrating structured cabling & networking systems and topology requirements
• Prepare structured cabling & networking system design criteria and specifications for data center build-outs
• Assist with preparation of detailed structured cable design documents and specifications for competitive pricing, permitting, and build-out
• Travel to data center sites to oversee structured cabling system build-out, testing and network turn-up
• Review structured cable test scripts, procedures, and results
• Assist in managing relationships with data center service providers, contractors, manufacturers and suppliers

Skills: Structured Cabling Design, Network Topology Standards, Feasibility Analysis, Cost Analysis and Business Cases, Conceptual Design Documentation, Infrastructure Specifications, Project Oversight, Vendor Relationship Management

• Experience in configuration, management and triage.
• Knowledge of change management processes.
• Solid working knowledge of the TCP/IP stack and layer 2 / layer 3 protocols.
• Experience in deploying/managing production network changes.
• Strong concept of security practices and experience implementing such.
• Experience working with application vendors to understand, implement and maintain applications in a Linux environment
• Experience with any of the following: VMware, Citrix, database, backup, cluster and storage
• Classified support experience STIG (Security Technical Implementation Guidance) familiarity or experience
• Strong affinity with hardware and operating systems
• Experience in developing, building, and operating highly reliable and efficient data centers in a production environment (preferably Linux-based).
• Solid understanding of installing and maintaining equipment for data centers, such as servers, switches, and routers. 
• Are able to communicate in English.

Qualifications: BA in Cybersecurity with 5 years of Experience

• Knowledge of Linux and hardware systems support in a Datacenter operations environment.
• Knowledge of the interdependencies of data center functions and technologies.
• Knowledge of enterprise level Server, networking and storage equipment installs.
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console.
• Time and project management experience.
• Experience modifying and developing scripting or programming languages.
• Strong multitasking, critical thinking and problem-solving skills.
• Excellent analytical and communication/soft skills 
• Should be a quick learner, willing to take initiative, enthusiastic about work, determined and hard workers.
• Flexibility to perform and deliver desired results in a 24x7 working environment in off production and beyond standard working or business hours.
• Strong relationship and vendor management skills.
• Excellent verbal and written communication skills.

Qualifications: BA in Network Administration with 4 years of Experience

• Hands-on experience in a fast-paced IT
• In-depth knowledge of end user computers and the network connectivity them.
• Experience with design, deployment, and management of Cisco UCS compute platform including UCS CentralExperience with VMware vSphere and enterprise storage/compute environments
• Experience with IP network connectivity 
• Working knowledge of multiple routing protocols including BGP, OSPF, EIGRP 
• Experience with Multicast and Unicast traffic.
• Knowledge of SAN and NAS storage and storage networking solutions
• Experience installing, deploying, and managing Linux family operating systems
• Must be detail oriented, meticulous and able to maintain confidentiality.
• Must be able to lead small teams as necessary and possess good interpersonal and communication when interacting with team members and outside user groups.
• Demonstrate the tact, diplomacy, decisiveness, and superior people skills required to effectively work and multi-task in the 7/24/365 pressurized environment of live television.
• Ability to work independently, prioritize and be a proactive
• Experience in the television, advertising, affiliate sales, or production industries 

Qualifications: BA in Electrical Engineering with 7 years of Experience

• Experience with information technology and new technology trends including Network, Compute, Storage
• Experience with design and implementation of data center power grids, cooling systems, ventilation and airflow, structured cabling and floor space layouts
• Experience using industry leading DCIM software packages
• Experience implementing Data Center Management best practice monitoring
• DCFOM or DCFOS or similar certification
• Excellent written and verbal communication skills.
• Knowledge of current Commercial Cloud and Data Center technologies and practices.
• A working understanding of space systems and how interact with ground systems.

Qualifications: BA in Information Technology with 10 years of Experience

• Strong organization and planning skills
• Experience or Industry certification in two or more VMWare, Linux, Windows and/or Networking
• Experience with DELL Server, Storage and Networking products, Dell EMC SAN Storage and switches
• Ability to architect, deploy and document Dell Solutions
• Experience with TCP/IP networking, VLAN’s, and firewalls
• Understanding of datacenter security
• Strong deployment tools such as Ansible (Linux) and/or PDQ (Windows)
• Understanding and management of VMWare’s Learning Platform (VLP)
• Training/Experience in Data Center industry standards (NEC, DCIM, EIA, ANSI/TIA-942-A, ANSI/BICSI 002-20XX).
• Understanding of AC/DC Power/Grounding Principles/OHMs Law.
• Extensive knowledge and experience in the installation and termination of a wide variety of cabling types (CAT-6, Coaxial, Multi-Conductor, Single Mode and Multi-Mode Fiber).
• BICSI Installer certification (or equivalent training and experience)
• Manufacturing certifications (Panduit, Hubbell, TE)

Qualifications: BA in Computer Science with 11 years of Experience

• Experience with supporting Data Center and mission critical services 24/7, responding to service interruptions at any time.
• Strong DCIM tools experience with development, management, and operation, including the ability to ensure data quality and training of day to day operators.
• Ability to work with minimal supervision and proactively identify and respond to issues before they impact service
• Expert knowledge of Data Center terminology and traditional Data Center solutions
• Must be able to function well under pressure with multiple priorities
• Experience with completing quality assurance procedures and checking the final product for errors
• Strong knowledge of high availability best practices and implementation
• Experience designing and deploying infrastructure solutions supporting Servers, Storage, and Virtualization technologies across multiple vendors in a heterogeneous environment.
• Proficient in hardware component integration in data center systems.
• Skilled in Data Center plant installation processes.
• Expert knowledge of Data Center terminology and traditional Data Center solutions
• Strong computer soft skills required (Windows, Word, Excel, Visio, PowerPoint, Data Center Infrastructure (DCIM) tools, and ticketing software (ServiceNow/Remedy)
• Full working knowledge and experience using network test equipment for electrical and optical transport methods (CAT-6, Coaxial, Multi-Conductor, Single Mode and Multi-Mode Fiber, DS-1/3s, OC-3/OC-192, GIG-E, Fast Ethernet).

Qualifications: BA in Cybersecurity with 8 years of Experience

• Experience with maintaining computer hardware components, PCI/HBA/DIMM/drive replacement, and drive destruction.
• Solid understanding of TCP/IP and Layer1, 2 and 3 protocols
• Knowledge of IPMI interfaces and configuring iDRAC/IMM/ILO interfaces
• Understanding of server set up (BIOS/UEFI) RAID, boot order, legacy/UEFI PXE
• Experience with opening hardware support cases with vendor and following through to resolution
• Experience certifying copper/fiber cables with Fluke tester. RJ45 cat6, LC/SC SM/MM fiber
• Experience with Remedy asset mgmt. and workflow ticketing system.
• Experience with Visio/confluence helpful
• Possess excellent verbal and written communication
• Data Center experience working In a large enterprise mission-critical data center environment.
• Experience with telecom equipment installation
• Experience working with (208V AC), and (48V, 24V DC) power systems
• Experience in the communications industry or experience working in a MTSO/Central Office Environment

Qualifications: BA in Network Administration with 5 years of Experience

• Experience in critical systems design, construction, operations, and maintenance for data centers
• Must have cross-discipline knowledge and conceptual design capabilities for all critical infrastructure, including electrical, mechanical, and control systems. 
• Familiar with construction and cost estimating processes
• Knowledge of industry standards, building codes and safety standards including NEC, ASHRAE, NETA, ANSI, IEEE, NFPA, UL, UFC and UBC
• Knowledge of international standards including IEC, CE and EN
• Working knowledge of the data center technology stack: compute, network, storage, and software architectures
• Working knowledge of high-voltage electrical transmission, distribution, and utility interconnection processes
• Experience with evaporative cooling and psychrometrics

Qualifications: BA in Electrical Engineering with 10 years of Experience

• Demonstrates a solid discipline for consistent operational housekeeping. Clerical duties are just as important as engineering duties.
• Sufficient knowledge of information technology systems including data center specific systems, power and UPS systems. 
• Understanding of power operation for both 2 and 3 phase power. 
• Understanding of power draw and ability to size UPS devices based on power and load requirements.
• Knowledge of server room hardware, cabinets, PDUs, server room layout types and power design is recommended.
• Strong communication and interpersonal skills required for illustrating technical/complex engineering concepts.
• Ability to adapt to fast pace work environment and rapidly changing priorities. 
• Experience in information technology field. 
• Experience with data centers or server rooms is highly recommended.
• Firm knowledge of 3D manufacturing CAD software (preferably Autodesk Inventor) and detailed manufacturing drawing creation.
• Works in conjunction with Engineering leadership and Project Manager to execute an RK Mission Critical Data Center.
• Reports to the Engineering Manager.

Qualifications: BA in Information Technology with 3 years of Experience

• Experience with network infrastructure, implementing and maintaining switches, routers Cisco and Juniper
• Good Knowledge of F5, Cisco ASA and Check point, F5 GTM and Infoblox
• Good Knowledge of scripting automation
• Designing and implementing Checkpoint Firewalls
• Experience in Data Centre projects implementations
• Good knowledge of Network, Service Provider and Security domains.
• Knowledge of Network, Administration and Management Services.
• Capable of working in a multi-vendor environment (Cisco / Juniper)
• Stong written and verbal communication skills
• Excellent problem-solving and diagnosis skills
• Firm knowledge of Microsoft Suite products including Teams, Planner, and Excel.
• Strong computer literacy and organizational skills 

Qualifications: BA in Computer Science with 4 years of Experience