CUSTOMS BROKER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jan 12, 2025 - The Customs Broker has extensive knowledge of U.S. Customs Regulations and the customs clearance process, with expertise in classification, valuation rules, and customer service. This role requires proficiency in verbal and written communication, including the ability to manage complex correspondence, edit reports, and organize data from multiple sources. The broker is also proficient in using company-standard software to generate reports and is capable of performing the duties of an Import Specialist.

Essential Hard and Soft Skills for a Standout Customs Broker Resume
  • Customs Laws
  • Tariff Classifications
  • Import/Export Documentation
  • Compliance Procedures
  • Trade Regulations
  • International Freight Management
  • Risk Assessment
  • Cargo Insurance
  • Customs Software
  • Trade Agreements
  • Problem-Solving
  • Attention to Detail
  • Communication
  • Time Management
  • Negotiation
  • Customer Service
  • Adaptability
  • Analytical Thinking
  • Teamwork
  • Stress Management

Summary of Customs Broker Knowledge and Qualifications on Resume

1. BA in International Trade with 5 Years of Experience

  • Previous operational customs experience, ideally at the supervisory level, in a freight forwarding, customs broker, customs agency, or customs department
  • Good working knowledge of the compliant production of UK export declarations, UK import declarations, and the preparation and processing of corresponding documentation
  • A detailed understanding of import/export procedures, tariff classification and duty structures, valuation, origin, export controls, and specialized regimes (CFSP, IPR, OPR)
  • Experience working with Credit Default Swap (CDS)
  • The ability to troubleshoot, problem-solve, and proactively manage the compliance of the entire customs process
  • Able to work with all necessary elements of the business to deliver compliance with the overall objective of achieving 100% compliance for all declarations created
  • Speaking to customers proactively, assisting them with their queries, sharing knowledge and expertise, and instilling customer confidence
  • People person, who can communicate, verbally and in writing
  • Able to work effectively as part of a team, with a strong ethic to support and help to achieve team objectives as well as individual role objectives
  • The ability to manage time, prioritize tasks, and work under tight deadlines

2. BA in Logistics and Supply Chain Management with 1 Year of Experience

  • A team player who works well with others – being respectful to teammates is a core value
  • A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role
  • Be passionate about your craft, always looking for ways to improve yourself and the company, be open to change and doing things differently
  • Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
  • Accurate and rapid data entry
  • Strong attention to detail, and ability to multi-task
  • Excellent verbal and written communication skills
  • Proven organizational skills
  • The ability to project a professional image to the customer and to represent the company in a positive manner
  • Bilingual in English and Chinese, Vietnamese, or other

3. BA in International Business with 3 Years of Experience

  • Knowledge of U.S. Customs Regulations regarding Customs Brokers and the Customs clearance process, classification and valuation rules
  • Good verbal communication skills 
  • Past customer service experience
  • Experience with extensive phone contact with carriers and other parties concerning the import process.
  • Good written communication skills to compose complex letters regarding Customs problems and proposed resolutions. 
  • Must have the ability to edit and proof business correspondence and reports.
  • The ability to organize, prepare, and assemble documents or reports containing data from several sources.
  • The ability to use Company-standard software for word processing, spreadsheets, etc., to generate more elaborate reports, charts, and graphs as applicable.
  • The ability to perform the functions of an Import Specialist I, II, or III as needed.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.