CUSTOMS BROKER RESUME EXAMPLE

Published: September 9, 2024 – The Customs Broker supports compliance with international trade regulations by managing classification, documentation, and audits according to The Harmonized Tariff Schedule of the United States, Department of Commerce, and U.S. Customs and Border Protection guidelines. This role involves overseeing communication with U.S. Customs and Border Protection, ensuring prompt responses to inquiries, seizures, or investigations. The broker also coordinates with internal departments, customs brokers, and freight forwarders to ensure seamless import/export processes and timely clearance.

Tips for Customs Broker Skills and Responsibilities on a Resume

1. Customs Broker, Horizon Freight Solutions, Miami, FL

Job Summary: 

  • Preparing customs entries to work out import taxes and duties payable to NZ Customs
  • Liaising with clients and delivering excellent support through on-time and accurate service delivery
  • Classifying commodities with the correct HS codes and concessions
  • Applying for MPI clearance or any other relevant border agency releases
  • Preparing customs entry documentation based on paperwork supplied with the shipment.
  • Checking if all customs documentation is completed correctly.
  • Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance.
  • Ensure the correct identification and accurate input of shipment information into appropriate systems.
  • Produce and validate customs data and paperwork to support the achievement of regulatory and internal compliance standards and to ensure timely clearance.
  • Ensuring accuracy within a fast-paced goal goal-orientated environment


Skills on Resume: 

  • Customs Entry Preparation (Hard Skills)
  • Client Liaison (Soft Skills)
  • HS Code Classification (Hard Skills)
  • MPI Clearance Application (Hard Skills)
  • Documentation Accuracy (Hard Skills)
  • Communication with Clients (Soft Skills)
  • Data Input Accuracy (Hard Skills)
  • Regulatory Compliance (Hard Skills)

2. Customs Broker, Global Trade Logistics, Houston, TX

Job Summary: 

  • Prime responsibility to provide a professional service on all matters concerning customs clearance functions.
  • Framing of customs entries in Compu-Clearing/Cargo Wise for both import, as well as export shipments, for all modes of transport (Ocean, Air, Road and Cross-border).
  • Drafting and submission of road manifests which are required to accompany cross-border road transportation entries.
  • Assist customers with tariff requests and any assistance regarding customs matters.
  • Ensure that all entries, submitted to customs are accurate. 
  • Quality checking of customs entries, including import permits and tariff determinations that are required.   
  • Peruse Government Gazettes for amendments/proposals and submission of recommendations to clients.
  • Inspect clients’ documents and verify the category of bills of entries for customs clearance purposes.
  • Analyze foreign invoices in terms of trade name, and chemical composition and liaise with chemists, engineers and/or company directors, to ensure accurate and correct classification.
  • Decide on appropriate customs tariff subheadings for customs clearance purposes.
  • Ensure that the correct endorsements are shown on the customs documentation


Skills on Resume: 

  • Customs Clearance (Hard Skills)
  • Framing Entries (Hard Skills)
  • Drafting Manifests (Hard Skills)
  • Tariff Assistance (Soft Skills)
  • Submission Accuracy (Hard Skills)
  • Quality Check Entries (Hard Skills)
  • Gazette Review and Recommendations (Soft Skills)
  • Invoice Analysis (Hard Skills)

3. Customs Broker, Pacific Gateway Shipping, Long Beach, CA

Job Summary: 

  • Develop and maintain a talent management framework based on corporate standards and design/provide or leverage talent management processes, tools and systems
  • Conduct regular executive, identify potential, development focus and target roles. 
  • Facilitate talent and opportunities matching through talent broker network and Key Vacancy Process
  • Provide 360 feedback, career coaching, mentoring programs, support employees in identifying career paths and roles within the Group and appropriate development plans to enable them to attain their career goals and aspirations
  • Ensure quality of succession bench strength, and recommend interventions to address shortages, define critical roles and feeder/destination positions, analyze pipelines and reporting
  • Develop and maintain career frameworks for functions, define career paths, and maintain a career portal
  • Provide career development tools and solutions e.g. career plans, Career & Development Planning guides
  • Portray a professional, courteous and helpful attitude in all dealings with internal and external customers
  • Provide the DHL finance department with guidelines about the payment and collection of duties and taxes
  • Assist other departments with technical advice or presentations
  • Take responsibility for Customs Authorities, Tax Office, External Customs Brokers, TAGS


Skills on Resume: 

  • Talent Framework (Hard Skills)
  • Executive Development (Hard Skills)
  • Talent Matching (Soft Skills)
  • Feedback and Coaching (Soft Skills)
  • Succession Planning (Hard Skills)
  • Career Frameworks (Hard Skills)
  • Career Tools (Hard Skills)
  • Professional Attitude (Soft Skills)

4. Customs Broker, Atlantic Maritime Services, Savannah, GA

Job Summary: 

  • Liaise with Customs to resolve disputes/claims/queries.
  • Take responsibility for Customs Clearance Management
  • Ensure that entries are cleared following Customs compliance agreements
  • Prioritize the clearance flow to achieve the fastest transit time possible
  • Maximize pre-clearance opportunity following established service guidelines
  • Ensure clearance authority is held, and clearance is completed following the owner’s instructions
  • Ensure that correct lodgement declarations are made on behalf of customers, whilst satisfying the legislation set by customs, VAT laws and other regulatory agencies
  • Ensure accurate and up-to-date information is held on the customer database
  • Take responsibility for Facility Management
  • Help maintain a clean and safe working environment


Skills on Resume: 

  • Customs Liaison (Soft Skills)
  • Clearance Management (Hard Skills)
  • Compliance with Customs Agreements (Hard Skills)
  • Clearance Prioritization (Hard Skills)
  • Maximizing Pre-Clearance (Hard Skills)
  • Lodgement Declarations (Hard Skills)
  • Customer Database Accuracy (Hard Skills)
  • Facility Management (Hard Skills)

5. Customs Broker, Cross-Border Trade, Laredo, TX

Job Summary: 

  • Manage VAT 56B certificates.
  • Complete Customer Customs reporting.
  • System updating and maintenance.
  • Take responsibility for maintaining Customer databases.
  • Participate in internal auditing.
  • Take responsibility for intrastat completion.
  • Build strong relationships with C&E/Revenue to ensure that Revenue expectancies are recognized, recorded and delivered.
  • Follow the TAN account process and ensure funds are received or acknowledged before outlaying VAT and duties.
  • Assist in the development of a CDZ product offering for potential and existing customers.
  • Ensure that all entries are completed following the DGF Customs procedure remembering that the first responsibility is to Revenue.
  • Ensure entries are completed within the agreed time limit and the completed file is returned to operations on receipt of routing.


Skills on Resume: 

  • VAT Certificate Management (Hard Skills)
  • Customs Reporting (Hard Skills)
  • System Maintenance (Hard Skills)
  • Database Management (Hard Skills)
  • Internal Auditing (Hard Skills)
  • Intrastat Completion (Hard Skills)
  • Relationship Building with Revenue (Soft Skills)
  • TAN Account Process (Hard Skills)

6. Customs Broker, Blue Sky Logistics, Seattle, WA

Job Summary: 

  • Take responsibility for Representative Document maintenance.
  • Support customers where they have Customs Audits.
  • Provide weekend or out-of-hours coverage where necessary.
  • Advise operations where the DGF TAN account is used.
  • Maintain knowledge of all regulation changes and any new processes that may arise.
  • Meet KPI targets concerning entry completion.
  • Liaise with clients and/or overseas suppliers about tariff disputes, ensure that goods are classified correctly, and obtain catalogs, literature, analysis certificates, etc.
  • Assist other CEVA Logistics branches with customs clearance functions, if required and if capacity allows.
  • Ensure operational compliance to all revenue and international trade legislative requirements, and all requirements under Data Protection Legislation in addition to all DGF IE policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment program.


Skills on Resume: 

  • Document Maintenance (Hard Skills)
  • Customs Audit Support (Soft Skills)
  • Out-of-Hours Coverage (Soft Skills)
  • TAN Account Advice (Hard Skills)
  • Regulation Knowledge (Hard Skills)
  • KPI Achievement (Hard Skills)
  • Tariff Dispute Resolution (Soft Skills)
  • Compliance with Regulations (Hard Skills)

7. Customs Broker, Eastern Shores Freight, Baltimore, MD

Job Summary: 

  • Provide broker support to customers within the Resources sector, both Mining and Oil & Gas
  • Provide exceptional customer service ensuring seamless and stress-free experience for all clients
  • Ensure compliance with applicable laws and that all cargo is being moved as efficiently through the Australian border as possible.
  • Provide Duty minimization options through expert analysis for both general and project cargo whilst ensuring compliance with local importation regulations/laws
  • Work as a part of a small team to support the flow of delivering time-critical cargo to the site, on time and on budget
  • Manage portfolio clients and build a relationship
  • Responsible for all aspects of customs including performing final assessments of declarations, and lodgement of custom entries
  • Initiate applications for refund claims arising from dual clearances, short-shipped cargo, damaged cargo, etc.
  • Keep a record of all files that have been stopped by Customs, and ensure that stopped shipments are correctly released. 
  • Challenge Customs with incorrect interpretation and motivate appeals if necessary.     


Skills on Resume: 

  • Broker Support for the Resources Sector (Hard Skills)
  • Exceptional Customer Service (Soft Skills)
  • Compliance with Border Laws (Hard Skills)
  • Duty Minimization Analysis (Hard Skills)
  • Time-Critical Cargo Delivery (Soft Skills)
  • Client Relationship Management (Soft Skills)
  • Customs Declarations and Lodgement (Hard Skills)
  • Refund Claims and Stopped Shipments (Hard Skills)

8. Customs Broker, MidWest Trade Brokers, Chicago, IL

Job Summary: 

  • Review/lodgement and post-lodgement management of Customs/DAWR clearances
  • Assist clients with exchange rates and appraisals
  • Work closely with Customs, be fully aware of and uphold regulations and requirements
  • Professional provision of customer service
  • Internal liaison with SEAWAY departments 
  • Integrate operational data and perform both real-time and batch analyses to ensure operational service levels and client expectations are met.
  • Monitor and drive key metrics such as Customs Clearance, Last Mile, end-to-end lead time, delivery completion rates, operational data quality, etc.
  • Cover all Customs Clearance processing and transportation for Import and Export shipments.
  • Recommend process improvements for everyday operating procedures.
  • Prepare project and regular reports to management for discussion and implementation.
  • Compliance on Key Performance Indices.


Skills on Resume: 

  • Customs/DAWR Clearance Management (Hard Skills)
  • Client Assistance with Exchange Rates (Soft Skills)
  • Regulatory Compliance (Hard Skills)
  • Customer Service Provision (Soft Skills)
  • Internal Liaison with Departments (Soft Skills)
  • Operational Data Analysis (Hard Skills)
  • Customs Clearance and Transportation (Hard Skills)
  • Process Improvement Recommendations (Soft Skills)

9. Customs Broker, Northern Commerce Services, Buffalo, NY

Job Summary: 

  • Support international trade compliance regulations, policies, procedures, training, and audit programs. 
  • Act as point of contact as a functional expert in Trade Compliance for offices around the globe, with a focus on the USHTS.
  • Ensure that all company products are properly classified and documented according to the Department of Commerce and the Bureau of Industry and CBP Compliance audit, training and answer day-to-day compliance questions.
  • Work proactively and heavily classifying with multiple different commodities
  • Guide internal departments to ensure international business activities are conducted in compliance with applicable regulations, General Notes, General Rules of Interpretation, General Statistical Notes.
  • Coordinate with U.S. Customs and Border Protection to manage shipment seizures, inquiries, or investigations.
  • Assists the administration of the import/export process by continually reviewing import/export administration regulations for changes that affect the Company's business.
  • Respond to inquiries regarding classification, duty rates, documentation requirements, or other import issues to ensure timely clearance.
  • Primary interface with the Company's customs brokers and freight forwarders on import issues.


Skills on Resume: 

  • Trade Compliance (Hard Skills)
  • Trade Compliance Expert (Hard Skills)
  • Product Classification (Hard Skills)
  • Commodity Classification (Hard Skills)
  • Regulatory Guidance (Hard Skills)
  • Customs Coordination (Soft Skills)
  • Import/Export Administration (Hard Skills)
  • Broker Interface (Soft Skills)