Job Summary: 

• Process orders with a high level of accuracy for assigned customer(s) retailers through the AS400 order management system.
• Communicate all order issues on a timely basis & proactively seek solutions.
• Manage order exceptions regarding inventory availability (e.g. shorts, ETA, allocations, timing, risk).
• Reduce retailer’s fines by adhering to the customer client’s requirements.
• Develop & maintain strong customer relationships that provide insightful & collaborative interaction.
• Work collaboratively with peers and other departments, keeping appropriate individuals informed to assure positive customer relations are maintained.
• Support a continuous improvement culture.
• Successfully complete required training and attend required meetings.
• Provide a professional service to trade and internal customers and be responsible for all aspects of export order management with CIS region.
• Ensure that Distributors and company service level targets are met.

Skills on Resume:

• Order Processing Accuracy (Hard Skills)
• Issue Resolution (Soft Skills)
• Inventory Management (Hard Skills)
• Compliance Adherence (Hard Skills)
• Customer Relationship Development (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Continuous Improvement (Soft Skills)
• Export Order Management (Hard Skills)

Job Summary: 

• Accountable for all aspects of service for a portfolio of defined distributors for which the Customer Fulfilment Analyst is completely responsible.
• Work with other members of the Customer Fulfilment Team, Business partners and Stakeholders 
• Provide outstanding service to all customers within the region.
• Ensure the accurate and timely processing of manual orders through local Sales interfaces and receipt and processing of manual orders
• Ensure controls are implemented and followed
• Accountable for maximising the company and customer case fill levels (and on-time delivery if appropriate) in line with departmental and customer targets
• Professionally manage allocations, liaison with local Sales, Supply teams, Logistics, LSPs, freight forwarders and communication with customers in short or out of stock situations.
• Ensure the efficient management of new product listings and delists into customers through liaison with local Sales and Logistics Service Providers.

Skills on Resume: 

• Customer Service Management (Soft Skills)
• Order Processing (Hard Skills)
• Compliance Management (Hard Skills)
• Supply Chain Coordination (Hard Skills)
• Inventory Optimization (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Product Listing Management (Hard Skills)
• Crisis Management (Soft Skills)

Job Summary: 

• Responsible for improving processes related to inventory accuracy across the Foremost Farms network. 
• Process management and oversight of all finished goods inventories, starting at the date of make, and oversight of materials and component inventory levels across multiple facilities. 
• Key objectives are to mMdowngrade product loss. 
• Maintaining accurate inventory levels before production, order reservation and shipment release, the deployment of finished goods between plants and the Distribution Center, where applicable. 
• Provides a critical cross-functional linkage between Operations, Supply Chain, and Sales Account Coordinators, in accordance with company policies and procedures. 
• Determining if customer fulfillment is at risk at the date of make (inventory life cycle day 1).
• Monitoring inventory levels and finished good deployment to maximize customer service and minimize downgrade product loss and supply chain costs (includes all grades of inventory across the network), including, but not limited to, First Expire First Out (FEFO) management, order reservation process, batch group management, cycle, and physical count processes. 
• Overseeing and supporting tactical product availability issues.
• Assisting the Inventory Coordinators with order shortage reporting, communicating, tracking, and root cause analysis.
• Working closely with Quality contacts to ensure First Pass Quality adherence and impact to fulfillment.
• Supporting customer fulfillment processes, including training, track, trace, and follow up.

Skills on Resume: 

• Inventory Process Improvement (Hard Skills)
• Inventory Oversight (Hard Skills)
• Cross-functional Communication (Soft Skills)
• Risk Management (Hard Skills)
• Inventory Monitoring (Hard Skills)
• Problem Resolution (Soft Skills)
• Quality Control Coordination (Hard Skills)
• Training and Development (Soft Skills)

Job Summary: 

• Working with Sales and Sales Account Coordinator to manage and minimize excess inventory levels.
• Monitoring accuracy of Grade Lot status combinations and work with Quality on resolution.
• A key point of contact for inventory and customer fulfillment reoccurring issues.
• Maximizing inventory life cycle (includes reviewing variations and discrepancies with shelf and maturity dates).
• Assisting in the setup and maintenance of item parameters to support accurate inventory deployment.
• Working collaboratively on process improvements with cross-functional teams to reduce cost, improve service and eliminate downgraded product loss.
• Supporting and managing process improvement and standardization across all plants, Distribution Center, and 3rd party warehouses (includes various types of desk audits).
• Coaching, assisting, and mentoring Inventory Coordinators in problem-solving and root cause analysis.
• Downgrade management, inventory accuracy, customer fulfillment, days of supply (finished goods and materials).
• Supporting long-range fulfillment planning by reviewing projected on-hand inventory levels due to future monthly demand changes.
• Auditing inventory processes to ensure compliance and adherence to standards.

Skills on Resume: 

• Inventory Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Customer Issue Resolution (Soft Skills)
• Data Analysis (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Process Standardization (Hard Skills)
• Mentoring and Coaching (Soft Skills)
• Compliance Auditing (Hard Skills)