CUSTODIAN SKILLS, EXPERIENCES, AND JOB REQUIREMENTS
Published: Jun 2, 2025 - The Custodian plays a vital role in maintaining a clean, safe, and organized environment across all facility areas. This role requires adaptability, strong communication skills, attention to detail, and full compliance with company policies and industry regulations. The position demands sound judgment, effective teamwork, and the ability to perform consistently in a fast-paced setting.Custodian
Essential Hard and Soft Skills for a Custodian Resume
- Trash Removal
- Floor Cleaning
- Window Washing
- Equipment Operation
- Inventory Control
- Surface Cleaning
- Restroom Cleaning
- Chemical Handling
- Report Writing
- Routine Maintenance
- Safety Compliance
- Instruction Following
- Customer Response
- Team Collaboration
- Conflict Resolution
- Task Coordination
- Behavior Correction
- Communication
- SLA Compliance
- Quality Awareness


Summary of Custodian Knowledge and Qualifications on Resume
1. BA in Industrial Hygiene with 2 years of Experience
- Previous experience in cleaning, maintenance, or other related fields
- Ability to handle physical workload
- Outstanding attendance and work ethic
- Strong attention to detail
- Strong organizational and communication skills
- Comfort and ability to work around various animals, animal enclosures, etc.
2. BA in Building Services Management with 1 year of Experience
- Work experience as a custodian
- Knowledge of safe operation and preventative maintenance of equipment is commonly used when performing custodial tasks
- Ability to perform manual tasks requiring moderate physical strength
- Knowledge of occupational hazards and safety precautions
- Capacity to read and interpret labels, follow oral and written communication, and work independently
- Ability to work effectively with diverse populations of students, faculty, staff and external constituencies
3. BA in Environmental Health with 3 years of Experience
- Knowledge of WorkSafeBC rules and regulations
- Demonstrated human relations and effective communication skills
- Ability to use basic electronic devices in the course of daily work
- Solid prior experience working in a custodial/janitorial capacity
- Must provide verifiable work history
- Demonstrated skill in cleaning methods and procedures, disinfecting, safety, security, and building maintenance
- Must know how to properly use and mix all cleaning supplies
- Demonstrated ability to follow instructions with minimal supervision
- Able to work on a team or independently
4. BA in Facility Management with 4 years of Experience
- Ability to learn and use established techniques for the efficient and compliant completion of duties
- Ability to present self in a highly professional manner to others and understands that honesty and ethics
- Ability to maintain a positive attitude
- Ability to communicate with co-workers and other departments with professionalism and respect
- Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives
- Ability to provide clear directions and respond accordingly to employees
- Must have basic phone and computer skills (email, texting, etc.)
- Good attention to detail
- Ability to work well under pressure
- Adequate/reasonable oral and written communication skills
- Ability to work well alone and in a team
- Ability to use all relevant electronic and communication devices
- Knowledge of and proficiency in all OSHA and local requirements related to all assigned work
5. BA in Occupational Safety with 6 years of Experience
- Knowledge of custodial practices and procedures including sanitation
- Experience working with people who use drugs and people experiencing homelessness
- Ability, willingness and sensitivity to work with a diverse population
- Sound judgment and good assessment skills
- Maturity, honesty, dependability, initiative and follow-through
- Ability and willingness to follow directions and work independently
- Ability and willingness to work tactfully under pressure
- Professionalism, compassion, flexibility and reliability are imperative
- Integrity to handle sensitive information confidentially
- Excellent organization skills and ability to multitask and juggle multiple priorities
- Outstanding ability to follow through with tasks
- Ability to work cooperatively and effectively as part of the interdisciplinary team and independently assume responsibility
- Awareness and sensitivity to diverse and marginalized populations
- Ability to speak candidly and knowledgeably about drug use
- Ability to implement de-escalation techniques, follow safety protocols, and use sound judgment in making independent decisions
- Ability to work in a fast-paced and sometimes chaotic environment with people who can be high, who may have untreated mental and/or physical health challenges
- Professionalism, compassion, flexibility and reliability are imperative
- Excellent verbal, written, and interpersonal skills
- Integrity to handle sensitive information confidentially
6. AAS in Custodial Maintenance with 3 years of Experience
- Experience in cleaning office buildings
- Experience with Green Cleaning methods and products
- Able to maintain facilities in a safe, clean and orderly condition
- Must have modern cleaning methods, including basic methods of cleaning and preserving floors, carpets, furniture, walls and fixtures
- Able to use and methods of storing equipment, materials and supplies, and chemicals
- Experience with Computerized Maintenance Management System
- Knowledge of Green Cleaning methods and processes
7. BA in Building Services Management with 7 years of Experience
- Knowledge of cleaning methods, safety precautions, techniques and proper use of materials and equipment
- Ability to properly use cleaning chemicals, equipment, and personal safety equipment
- Ability to perform manual tasks requiring moderate physical strength
- Ability to follow oral and written instructions
- Ability to establish and maintain professional working relationships with co-workers, faculty, staff, students, and the general public
- Knowledge and ability with personal computing applications – specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional)
- Excellent customer service skills
- Ability to communicate clearly with a variety of people, in one-to-one and small group settings - either face-to-face, by telephone, or by other electronic means
- Ability to communicate in an informative manner, effectively listen, and be able to handle escalating situations with concern and confidence
- Ability to support time-based requests
- Able to function effectively in a multi-tasking, fast-paced environment with deadlines, frequent interruptions, and some interpersonal pressure
- Ability to respond to common inquiries from college faculty and staff, regulatory agencies, vendors, regional business community
- Knowledge of basic office equipment including (but not limited to) personal computer and associated peripherals, fax machine, multi-line telephone, voice recorders, and other electronic devices
- Ability to effectively and professionally execute the essential functions of this position
- Proven capabilities in establishing appropriate professional rapport, communicating with courtesy and tact, and following through
- Ability to read and interpret instructions in oral, written, or diagrammatic form (e.g., a flow chart of a process) and consider possible applications
- Skills and abilities to perform as an organized self-starter
- Ability to work with limited supervision
- Ability to use computers and basic software programs
8. BA in Hospitality Management with 5 years of Experience
- Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense
- Compassionate and strong work ethic
- Adapts and thrives in a demanding, start-up, fast-paced environment
- Able to communicate and interpersonal skills (verbal, non-verbal, written)
- Ability to build relationships at all levels
- Highly motivated, able to work among a team with keen judgement, common sense and resourcefulness
- Adapts and thrives in a demanding, start-up, fast-paced environment
- Must understand and comply with the rules, regulations, policies, and procedures of GTI
- High attention to detail, time management and accuracy
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must be approved by the DOH to receive an Agent badge
9. BA in Facility Management with 1 year of Experience
- Custodial experience in an industrial environment
- Working knowledge of the methods, materials and equipment used when performing minor equipment maintenance and custodial duties
- Basic computer skills including the use of MS Office (Outlook, Word and Excel)
- Basic knowledge of safety practices related to general custodial work
- Demonstrated working knowledge of Material Safety Data Sheets and WHMIS
10. BA in Environmental Health with 4 years of Experience
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Experience as a Custodian, or similar building maintenance experience
- Must be able to understand how to safely work with caustic chemicals and cleaning materials
- Ability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative clients
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards
- Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards
- Basic knowledge of hand tools used in building repairs
- Must have basic building maintenance skills
- Custodial or building maintenance experience in a shelter or a school setting
- Ability to read and write instructions in English
- Proven familiarity with homelessness and related issues
11. BA in Industrial Hygiene with 2 years of Experience
- Great interpersonal and communication skills
- Proactive with the ability to work independently
- Knowledge of health and safety standards and the ability to handle cleaning chemicals safely
- Excellent time management skills
- Ability to multitask and maintain a schedule while responding to incidents
- Ability to effectively elicit/provide information to and from appropriate individuals
- Proficiency in the English language
12. BA in Community Health with 3 years of Experience
- Demonstrated skill and comfort in proactively building relationships
- Innovative thinker with a track record for translating and executing strategic plans
- Strong written and verbal communication skills
- Ability to effectively interface with all levels of management
- Ability to work and multitask independently or in a collaborative environment
- Ability to utilize a wide array of custodial chemicals, general cleaning chemicals
- Ability to safely operate custodial equipment (vacuum, backpack vacuum, cardboard bailer)
- Ability to follow instructions
- Computer literacy to use business software, the Internet, and enter/retrieve data
- Must have Human relations skills to build effective working relationships
13. BA in Environmental Health with 2 years of Experience
- Proven experience as a custodian, janitor or in a similar role
- Knowledge of the use and maintenance of industrial cleaning equipment and appliances
- Knowledge of the safe disposal of chemical liquids and other hazardous components
- Familiarity with basic landscaping and handyman practices
- Must pay attention to detail and conscientiousness
- Very good physical condition and strength
- Knowledge of the proper and safe use of applicable custodial equipment
- Willingness to be open to learning and growing
- Maintains high standards for work areas and appearance
- Ability to work a flexible schedule
14. BA in Human Services with 3 years of Experience
- Good work ethic, including punctuality and good attendance
- Positive attitude and willingness to continuously learn new skills and knowledge
- Ability to demonstrate increasing competence
- Ability to read and comprehend training materials and correctly instruct others
- Ability to read, understand, and follow safety instructions and correctly instruct others
- Good verbal and written communication skills
- Ability to work flexible schedules to accommodate after-hours school-related functions and activities
- Demonstrated values of inclusion
15. BA in Facilities Planning with 5 years of Experience
- Ability to access, input, and retrieve information in various software systems
- Ability to establish and maintain effective working relationships with supervisors, coworkers, staff, students, parents, and the general public
- Ability to follow oral and written instructions
- Ability to manage simultaneous demands
- Ability to operate and care for mechanized cleaning equipment
- Ability to operate standard custodial equipment, performing a wide range of custodial tasks
- Ability to recognize safety issues in the workplace
- Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities
- Ability to work independently on assignments
- Ability to work well with individuals from many diverse backgrounds and professions, as well as the student body
- Demonstrates discernment, excellence, honesty, integrity, patience, perseverance, respect, responsibility, and trustworthiness
- Excellent cooperative, collaborative, and problem-solving skills
- Knowledge of or willingness to learn about cleaning equipment, supplies, and chemicals
- Strong organizational, interpersonal, written, listening, and verbal communication skills
16. BA in Facility Safety with 2 years of Experience
- Ability to work independently and as a member of a team
- Must be detail-oriented and able to take direction
- Willingness to acquire new skills and utilize technology to streamline processes and problem solve
- Ability to meet the highest attendance requirements
- Ability to communicate effectively, both written and verbal
- Ability to handle multiple assignments on a timely basis with a high degree of accuracy
- Ability to use a personal computer, calculator, etc.
17. BA in Maintenance Supervision with 4 years of Experience
- Ability to read and interpret documents and comprehend instructions
- Ability to effectively present information to departmental management, employees, tenants, and outside contacts
- Ability to apply common sense understanding to carry out instructions furnished in written or oral form
- Ability to define problems, collect information, and establish facts
- Self-starter with the ability to work independently and multitask
- Knowledge of safety rules, hazards, and application of accident prevention measures
- Previous custodial or janitorial experience
- Flexibility to work in an environment that changes quickly
- Able to work frequently with cleaning chemicals
- Ability to understand and communicate in verbal and written English
18. BA in Technical Management with 3 years of Experience
- Ability to carry out detailed oral or written instructions
- Ability to effectively communicate with internal and external customers
- Ability to acquire job skills with three months of on-the-job training
- Understanding of and strong commitment to all health, safety, and environmental regulations
- Ability to work independently
- Ability to communicate and work well with fellow workers in a team environment
- Experience as a custodian or equivalent combination of education and experience
- Ability to understand, remember and apply oral and/or written instructions
- Ability to understand and follow basic instructions and guidelines
- Must be able to see and speak with customers and observe equipment operation
- Able to work in a fast-paced environment with frequent interruptions
19. BA in Emergency Management with 2 years of Experience
- Ability to read, write, and understand the English language
- Proficiency in using web-based technologies, including database systems
- Ability to work independently and in a team environment, with or without direct supervision
- Excellent communication, interpersonal, customer service, and organizational skills
- Able to work safely with a variety of cleaning supplies
- Able to use basic cleaning equipment
- Ability to troubleshoot routine building and building system issues
- Working experience in industrial cleaning
- Working experience in plant facilities and maintenance duties in a manufacturing environment
20. BA in Community Health with 3 years of Experience
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong organizational skills with attention to detail
- Capable of handling multiple tasks at once
- Able to respond appropriately to changes in direction or unexpected situations
- Possesses strong communication skills
- Works effectively with peers and supervisors to accomplish tasks
- Working experience in retail customer experience
- Ability to read, write, comprehend, and communicate basic instructions
21. BA in Facility Management with 4 years of Experience
- Knowledge of the Microsoft Office Suite
- Ability and willingness to learn new software applications
- Excellent organizational, time management, and communication skills as well as the ability to adapt to change
- Ability to listen and communicate effectively to a diverse group of people in the spirit of compassion
- Attention to detail and ability to prioritize tasks, track and follow up on tasks
- Attention to detail and the ability to safely use cleaning equipment and supplies
- Ability to work independently
- Ability to work within the mission, goals and objectives of Catholic Community Services and Catholic Housing Services
- Must be a team player and have a positive attitude
- Able to demonstrate commitment to the mission, goals and values of CCS/CHS
- Able to meet CHS criminal history background check requirements
22. BA in Environmental Health with 1 year of Experience
- Experience working with at-risk youth and/or non-profit experience
- Ability to work with an economically and culturally diverse population
- Organizational and communication skills including attention to detail
- Ability to meet deadlines and written and oral communication skills
- Skills in operating custodial and cleaning equipment and tools
- Knowledge of solutions, chemicals and pertinent cleaning supplies
- Ability to read and understand label instructions
23. BA in Occupational Safety with 4 years of Experience
- Working experience in general maintenance and custodial
- Strong knowledge of methods for cleaning equipment and buildings
- Must have mechanical ability for minor repair of equipment
- Good physical coordination and mechanical aptitude are sufficient to perform assigned duties
- Experience with hand and power tools
- Basic computer skills, including use of MS Office Suite (Word, Excel, Outlook)
- Knowledge of safety hazards and proper use of various cleaning and sanitizing solutions
- Ability to perform basic repairs and operate tools or equipment used in routine maintenance
- Ability to work under limited supervision
24. BA in Public Health with 5 years of Experience
- Professional experience in the custodial field, or an equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved
- Knowledge of occupational hazards and standard safety practices
- Familiarity with FCPS policies, goals, and programs
- Previous experience in cleaning, maintenance, or other related fields
- Ability to handle physical workload
- Strong attention to detail and organizational skills
- Ability to understand simple written and verbal instructions as evidenced by the completion of an elementary school education
- Ability to understand and follow instructions
- Ability to learn materials, methods, and equipment used in assigned work
- Ability to operate cleaning equipment
- Ability to perform physically demanding work for extended periods
25. BA in Building Services Management with 4 years of Experience
- Demonstrated related qualifications acquired either in a formal apprenticeship, or related vocational training or equivalent work experience
- Ability to communicate (read, write, speak) in English
- Effective verbal and written communication skills for the role and scope of work performed
- Ability to communicate clearly in writing, orally, over the telephone and by two-way radio with Supervisor, work leads, peers, and customers regarding work assignments/safety issues
- Ability to follow oral and written policies, procedures, and instructions
- Ability to read and comply with posted safety warnings
- Demonstrated ability to use computers and applicable software effectively for record-keeping and communication
- Experience working as part of a team in a diverse work environment within all levels of the organization
- Excellent customer service skills and ability to promote customer relations through partnering with customers and colleagues
- Ability to make sound decisions using problem-solving and analysis skills for the role and scope of work performed
26. BA in Industrial Hygiene with 1 year of Experience
- Knowledge of how to properly carry out custodial, housekeeping or grounds keeping tasks.
- Knowledge of safety practices relevant to the area of employment
- Skill in the use of cleaning or gardening hand tools
- Skill in the safe operation of power cleaning or gardening equipment
- Experience in custodial operations or related field
- Ability to communicate effectively
- Must be proficient in speaking, reading and writing English including reading and using English language building diagrams and technical manuals
27. BA in Environmental Science with 2 years of Experience
- Prior experience cleaning facilities
- Knowledge of safe handling procedures for various chemicals and cleaning agents
- Ability to read and understand written work orders
- Must have excellent time management skills, and be detail-oriented and dependable
- Excellent customer service orientation
- Excellent communication skills both oral and written
- Experience in multi-family apartments as a Custodian/Janitor
- General understanding of maintenance work
- Ability to use cleaning tools and equipment
- Must be able to take direction, to work with minimal supervision, and to function cooperatively as part of a team
28. BA in Property Management with 1 year of Experience
- Working experience in a custodial role in a Hospital setting
- Basic knowledge of cleaning procedures
- Excellent interpersonal skills and ability to work well with people, projecting a positive image for the Hospital
- Excellent communication, organizational and detail skills
- Ambitious, motivated, able to work independently and to follow written and verbal directions
- Knowledge and adherence to the START and HEART Standards
- Attention to detail, a pride in delivering excellent service, organization, and high levels of energy and endurance
29. BA in Hospitality Management with 3 years of Experience
- Experience in custodial or general maintenance work
- Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as license/certification/registration
- Must be able to wear proper Personal Protective Equipment (PPE)
- Must be able to follow written and/or verbal instructions and communicate in English regarding the use of chemicals, supplies, and equipment
- Able to comply with safety policies and procedures
- Ability to work in a potentially hazardous environment
- Able to access confined spaces and heights using approved safety measures
- Successful experience in managing short and long-term projects in terms of coordination/administration/management skills
- Experience in handling several projects in parallel
- Ability to work within tight deadlines
- Proven experience in digital tools
- Ability to work autonomously, make things happen, take ownership and initiative
30. BA in Sanitation Science with 1 year of Experience
- Able to arrive for each scheduled shift on time, in uniform and ready to work
- Ability to follow verbal instructions and read written instructions, especially as relates to cleaning products and SDS
- Must be knowledgeable of and able to operate the following equipment - rug shampoo machine, vacuum cleaner, buffer, dishwasher, and other related equipment
- Must be able to stand for long periods
- Must be able to work efficiently and productively on their own, with little to no supervision
- Must be able to deal with customers pleasantly, upholding a high level of customer service
- Previous custodial or cleaning experience
31. BA in Urban Studies with 4 years of Experience
- Experience in hospitals, hotels or industrial janitorial cleaning
- Ability to read, write and follow simple oral and written instructions
- Ability to clean and maintain assigned areas in conformance with established procedures and standards
- Good working knowledge of appropriate cleaning methods
- Ability to apply appropriate cleaning methods and techniques in special areas, following given guidelines
- General knowledge of equipment in emergencies such as floods, disasters or fires
- Demonstrated excellent attendance and reliability
- Ability to maintain harmonious working relationships with associates, supervisor and hospital staff members
- Flexibility to orient and work at all UCSF Medical Center locations
32. BA in Community Health with 2 years of Experience
- Honesty and an exceptional work ethic
- Ability to solve problems independently
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- Ability to use equipment and chemicals in the prescribed manner
- Ability to stay alert to potential safety problems
- Ability to carry out the daily custodial checklist independently
- Ability to get along with people of diverse backgrounds
- Thorough knowledge of the custodial trade
- Knowledge of all cleaning standards and methods, materials, and equipment
- Knowledge of and compliance with the operation of all mechanical cleaning equipment
- Proven customer service experience
- Ability to communicate effectively in English
- Able to present oneself professionally, in line with the higher education environment
33. BA in Health and Safety with 3 years of Experience
- Familiarity with basic carpentry, plumbing, HVAC and electrical systems
- Must have good communication skills, ability to read instructions and write responses
- Must possess good internal customer service skills and professional appearance
- Demonstrated ability to manage multiple priorities simultaneously
- Time management/organizational/multi-tasking skills
- Ability to maintain an upbeat Credit union image
- Demonstrated ability to work collaboratively across all levels and functions of the organization to coordinate solutions
- Ability to work independently and also as a team member
34. BA in Facilities Planning with 4 years of Experience
- Previous school custodial/janitorial experience
- Ability to follow oral and written instructions
- Must be able to speak, read and write English to communicate effectively with others
- Ability to cooperate with co-workers and facility staff
- Willingness to perform routine, repetitive tasks continuously
- Must be able to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals
- Ability to take on new opportunities and challenges, with a passion to continue to develop and grow oneself
- Skills to set clear objectives and hold oneself accountable to reach full capability and maximize capacity
- Applicable certifications in cleaning chemicals and supplies and associated safety standards
- Ability to operate light to heavy cleaning equipment including floor scrubber, floor vacuum, pressure washer and lawn mower
- Must be able to work indoors or outdoors in varying weather conditions
35. BA in Human Services with 2 years of Experience
- Work history showing flexibility and willingness to accept additional projects or challenges
- General knowledge of cleaning products, supplies, and techniques for cleaning
- Must be able to work independently, safely, and set priorities
- Must complete a State/Federal background check and fingerprinting
- Must possess a strong work ethic and be reliable
- Knowledge of a variety of building maintenance procedures and techniques
- Skills in following safety practices and recognizing hazards
- Ability to write simple correspondence
- Ability to maintain confidentiality and absolute reliability and honesty
- Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices
36. BA in Organizational Leadership with 5 years of Experience
- High-level proficiency in Microsoft Office, Excel, etc.
- Strong knowledge of Microsoft Dynamics
- Experience in planning and leading strategic initiatives
- Excellent analytical and communication skills (both written and oral)
- Excellent time management skills, ability to multitask effectively
- Comfortable working in a fast-paced, dynamic environment
- Knowledge of best practices and principles for data modeling, dashboards, report design, analytics, and data mining
- Ability to organize, interpret and present data to assist in the evaluation of business performance
- Strong data extraction and project reporting skills
- Strong interpersonal skills and proven ability to handle deadlines
- Proven ability to interface successfully at all levels of an organization
- Strong organizational effectiveness skills and attention to detail
- Ability to manage multiple key projects with minimal direct supervision
- Ability to work with large amounts of data and utilize multiple systems to research and analyze information
37. BA in Business Administration with 3 years of Experience
- Interpersonal and basic communication skills
- Knowledge of basic cleaning methods and procedures and cleaning equipment
- Operating knowledge of floor scrubber/water extractor, carpet shampooer, waxer, and hand tools
- Must be able to pass a post-offer, pre-employment physical
- Experience working as a janitor, custodian, or housekeeper for a professional janitorial company, office complex, hotel, hospital or school
- Ability to be flexible, work at a fast-paced and multitask in a job
- Must be able to communicate in English
- Ability to read cleaning instructions
- Ability to differentiate between cleaning products and uses
Editorial Process and Content Quality
This content is part of Lamwork's career intelligence platform and is developed using structured analysis of real-world job data, including publicly available job descriptions, skill requirements, and hiring patterns.
Lam Nguyen, Founder & Editorial Lead, defines the research framework behind Lamwork's career intelligence platform, including job role analysis, skills taxonomy, and structured career insights.
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Content is developed through a structured process that includes data analysis, role and skill mapping, standardized content formatting, editorial review, and periodic updates.
Content is reviewed and updated periodically to reflect changes in skills, role requirements, and labor market trends.
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