Job Summary:

• Process Credit Applications and establish credit limits. 
• Communicate with Sales team regarding credit decisions.
• Interpret customer and subcontractor financial information. 
• Determine credit worthiness and periodically review and adjust credit limits 
• Process request for lien waivers timely
• Complete requests for credit references
• Produce and maintain various reports & spreadsheets
• Provide prompt and accurate response to customer inquiries
• Ensure adequate internal controls are in place
• Work with other departments to resolve any credit and collections issues

Skills on Resume:

• Credit Processing (Hard Skills)
• Team Communication (Soft Skills)
• Financial Analysis (Hard Skills)
• Risk Management (Hard Skills)
• Document Processing (Hard Skills)
• Reporting Skills (Hard Skills)
• Customer Service (Soft Skills)
• Cross-functional Collaboration (Soft Skills)

Job Summary:

• Assist in gathering documents for customer setup, compile necessary documentation and information relevant to credit underwriting decisions
• Provide necessary data to credit group for ongoing customer accounts
• Participate in discussions around existent customers regarding credit decisions
• Analyzing daily aging with credit group and follow up on past due invoices
• Customer service (providing statements, BOLs, customer inquiries and additional information needed)
• Work with multiple departments including sales, logistics, accounting, credit to resolve customer issues and outstanding items
• Request prepayments from wire-in-advance customers 
• Reconcile provisionally priced contracts with customers
• Assist with resolving payment issues and pricing discrepancies
• Ensure the orderly flow of contracts, movement orders and collections.

Skills on Resume:

• Document Management (Hard Skills)
• Data Provision (Hard Skills)
• Credit Analysis (Hard Skills)
• Accounts Receivable Management (Hard Skills)
• Customer Support (Soft Skills)
• Interdepartmental Coordination (Soft Skills)
• Payment Reconciliation (Hard Skills)
• Contract Administration (Hard Skills)

Job Summary:

• Follows processes and performs transactions with a high degree of accuracy
• Handles a large volume of basic transactions
• Help run basic reports following routine processes
• Assist customers with invoice & billing discrepancies
• Maintain files, approvals, and supporting documentation by credit policies and procedures
• Assist with compliance with credit policies and procedures
• Calculate Metrics including, but not limited to, DSO, outstanding AR reports, Exception analysis percentage
• Develop knowledge around customers and business units
• Work on Outstanding Invoices, Sales Tax Issues, and payment reconciliation
• Use internal portal system knowledge to work with internal customers on proper entry, follow-up, and payment confirmation procedures

Skills on Resume:

• Transaction Accuracy (Hard Skills)
• Volume Handling (Soft Skills)
• Report Generation (Hard Skills)
• Customer Assistance (Soft Skills)
• Documentation Management (Hard Skills)
• Policy Compliance (Hard Skills)
• Metric Calculation (Hard Skills)
• System Proficiency (Hard Skills)

Job Summary:

• Responds to incoming communications including e-mails, inbound calls from customers and field associates, and direct mail.
• Uses critical decision-making skills to ensure orders are approved or held to ensure relationships are maintained while still balancing risk
• Provides timely reporting to internal and external customers
• Investigates and resolves aged receivables balances, disputes, and invoice issues
• Recommends accounts for placement with 3rd party agency
• Working on sales tax forms to upload, do mailings, make calls on incorrect forms, resolve issues relating to taxed invoices, and other projects relating to tax.
• Help to handle collections in one territory and other items relating to short pays or overpays.
• Creating credit memos and returns for dept.
• Help with phone overload for charges, sending invoice copies, and other credit-related questions.

Skills on Resume:

• Communication Management (Soft Skills)
• Decision Making (Soft Skills)
• Reporting Skills (Hard Skills)
• Receivables Resolution (Hard Skills)
• Credit Analysis (Hard Skills)
• Tax Documentation (Hard Skills)
• Collections Management (Hard Skills)
• Credit Support (Hard Skills)

Job Summary:

• Working collaboratively across collections teams ensuring that department objectives are met.
• Ensuring effective collection activity on delinquent accounts through thorough review of accounts.
• Handling and administration of deceased customer accounts.
• Liaising with external agents and vendors as required.
• Assisting the Fraud Coordinator in investigating and reporting all fraudulent activity to Senior Management.
• Identifying accounts for Forward Flow, outsourcing, or write-off submission in accordance with defined policy and procedure criteria.
• Instructing on Return of Goods in accordance with legal requirements and policy & procedure.
• Meeting or exceeding targets for quality and quantity.
• Understanding and promoting the policy on treating customers fairly (TCF)
• Ensure ongoing adherence to all relevant compliance regulations that may govern the business and complete all regulatory knowledge training where applicable in a timely fashion

Skills on Resume:

• Team Collaboration (Soft Skills)
• Delinquency Management (Hard Skills)
• Account Administration (Hard Skills)
• Vendor Coordination (Soft Skills)
• Fraud Investigation (Hard Skills)
• Account Decision Strategy (Hard Skills)
• Compliance Management (Hard Skills)
• Regulatory Adherence (Hard Skills)

Job Summary:

• Manage numerous customer accounts through the entire order to cash process.
• Maximize Accounts Receivable turnover through credit management, collections, and process improvements.
• Analyze and resolve customer deductions.
• Collaborate with customer service, sales team, pricing and other various teams in the order to cash process.
• Assist in cash application.
• Answer customer inquiries relating to invoices and payments.
• Generate invoices and credit memos.
• Assist the AR and Credit team in other related duties 

Skills on Resume:

• Account Management (Hard Skills)
• Credit Management (Hard Skills)
• Deduction Analysis (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Cash Handling (Hard Skills)
• Customer Service (Soft Skills)
• Invoice Processing (Hard Skills)
• Team Support (Soft Skills)

Job Summary:

• Manage a portfolio of accounts: Create customer accounts, Collect on past due accounts
• Identify, investigate and recommend action concerning overdue accounts
• Communicate with Customer Service / Sales departments regarding new and existing customer accounts
• Analyze and research customer risk through credit tools available 
• Assign appropriate credit limits for existing and potential customers
• Follow up promptly on A/R and credit inquiries from both internal and external customers
• Resolve any discrepancies and issues in a proactive and professional manner
• Make decisions on releasing/holding orders in accordance with company guidelines
• Provide backup to other positions in the credit department

Skills on Resume:

• Account Management (Hard Skills)
• Collections Management (Hard Skills)
• Interdepartmental Communication (Soft Skills)
• Credit Risk Analysis (Hard Skills)
• Inquiry Response (Soft Skills)
• Discrepancy Resolution (Soft Skills)
• Decision Making (Soft Skills)
• Team Support (Soft Skills)

Job Summary:

• Account maintenance: collection calls, emails, negotiate and secure payment on delinquent accounts and address issues
• Continuously review aging and make timely calls to customers with delinquent balances
• Facilitate solutions for customer discrepancies
• Reach acceptable payment solutions with issuers of bad checks
• Resolve outstanding balances
• Review credit memos for accuracy/duplication
• Support Accounts Receivable in best practices, investigations, price errors, account reconciliation, billing errors, and research
• Contact sales regarding orders and pricing discrepancies
• Minimize bad debt by staying informed and maintaining contact, identifying those who have a potential to become delinquent, and escalating problem accounts promptly
• Place accounts on or remove from credit hold, review and assign credit limits
• Facilitate a weekly aging meeting with the sales team to review problematic accounts

Skills on Resume:

• Account Collections (Hard Skills)
• Aging Analysis (Hard Skills)
• Discrepancy Resolution (Hard Skills)
• Payment Negotiation (Soft Skills)
• Credit Review (Hard Skills)
• Accounts Receivable Support (Hard Skills)
• Risk Management (Hard Skills)
• Team Coordination (Soft Skills)

Job Summary:

• Assist HQ Senior Credit Manager to develop specific procedures
• Develop collaborative relationships with business units and the various groups within a company to ensure accurate and relevant data is shared
• Use working relationships to coordinate problem-solving across business unit teams to meet deadlines
• Assist and consolidate reports for management meetings.
• Attend regular credit meetings
• Maintain adequate turnover of receivables and DSO
• Assist HQ Senior Credit Manager with various tasks 
• Maintain and update deduction management database
• Receive customer inquiries and answer routine questions on department policies

Skills on Resume:

• Procedure Development (Hard Skills)
• Relationship Management (Soft Skills)
• Cross-functional Coordination (Soft Skills)
• Report Consolidation (Hard Skills)
• Meeting Participation (Soft Skills)
• Receivables Management (Hard Skills)
• Task Assistance (Soft Skills)
• Database Management (Hard Skills)

Job Summary:

• Perform collection calls to achieve results while maintaining customer relationships.
• Perform online order releases in an effective and timely manner in order to meet customer needs.
• Perform timely and accurate account reconciliation of portfolio.
• Perform deduction resolution and report any findings to management, Conduct credit limit review/recommendations.
• Minimize risk while maintaining customer service and sales relationships.
• Work with customers to resolve past due balances, billing discrepancies, and short payments.
• Process new credit applications
• Request and provide trade and bank references 
• Work with Accounts Receivable to assure the proper application of payments and credit memos
• Resolve deductions and disputed items through internal contact and follow up with customers for prompt collection

Skills on Resume:

• Collections Management (Hard Skills)
• Order Management (Hard Skills)
• Account Reconciliation (Hard Skills)
• Deduction Resolution (Hard Skills)
• Risk Management (Soft Skills)
• Discrepancy Resolution (Soft Skills)
• Credit Application Processing (Hard Skills)
• Payment Coordination (Hard Skills)