• Manage the Accounts Receivable accounts within the region by acting on the aging of the open balances
• Communicate with dealers and internal organizations (Sales and Customer Service mainly).
• Risk assessment on new orders supported by systems.
• Proactively act on events that impact  AR balance.
• Report payment delays and specific information to the credit insurance partner.
• Create credits on returns, warranties, disputes, and transfers.
• Prepare a weekly Direct Debit SEPA file. 
• Communicate the foreseen amounts with the dealer and act on feedback.
• Join Sales meetings within the region and share AR topics.
• Visit dealers and/or Sales events in the region to meet dealers and discuss topics.
• Risk assessment on a portfolio to prepare for the following commercial year.

Skills: Accounts Receivable Management, Risk Assessment and Mitigation, Stakeholder Communication, Payment Reporting and Analysis, Credit and Dispute Resolution, SEPA Direct Debit Processing, Cross-functional Collaboration, Client Relationship Management

• Manage the collection efforts on a portfolio of small and mid-sized organizations in addition to corporate key accounts.
• Request payment for past due invoices to meet company and individual goals and objectives by clearly communicating with customers and sales teams. 
• Escalate issues to management
• Identify, research, and resolve all customer deductions and short-pays
• work closely with sales, sales support, product return, and accounting teams for timely resolution.
• Release credit holds using good judgment
• Reviewing root cause and determining if account comments indicate resolution of past due invoices
• evaluate customer’s sales and payment history.
• Complete credit reviews for new customers in accordance with the Credit Policy
• Utilize information from business credit bureaus, trade references, and other sources
• Identify and decide customer’s requiring credit limit increases within approval authority
• Escalate credit limit requests outside authority or when risk data doesn’t support to management.
• Accurately enter electronic invoices in online billing portals

Skills: Accounts Receivable Management, Customer Communication, Issue Escalation, Cross-Functional Collaboration, Credit Hold Management, Root Cause Analysis, Credit Evaluation, Online Billing Proficiency.

• Apply customer payments to accounts on a timely basis.
• Reconcile discrepancies between amounts received from the customer and the open accounts receivable balance.
• Regularly review accounts receivable aging with a focus on collecting past due accounts receivable by phone, e-mail and other methods
• Assists in identifying potential problem accounts and sends follow-up correspondence.
• Provide weekly summaries of past due accounts and status to Management.
• Monitors and resolves customer deductions in a timely manner.
• Assists with the review of new customer credit applications to determine credit availability
• Obtaining required information from credit organizations/banks/references.
• Assists with annual bank and external audit requests by providing invoice copies and payment application details as requested.
• Organize and file daily cash receipts.

Skills: Accounts Receivable Management, Collections and Follow-up, Problem Resolution, Reporting and Analysis, Credit Assessment, Audit Support, Organizational Skills, Communication Skills

• Optimizing the performance of debts in arrears by supporting the design, production, and implementation of collection strategies
• Streamlining processes on how the company contacts customers from a collections perspective
• Maintaining an accurate and up-to-date customer database and record of all developments
• Maintaining and reporting up-to-date Collections status of relevant clients
• Developing a deep understanding of customers, products, and all available service options
• Making suggestions on how to improve contact and collection strategies
• Implementing recovery and other restructuring outcomes via the loan operations platform
• Providing support, where required, in general customer liaison
• Identify areas for process improvements.
• Follow internal and external audit controls and company policies as set by CSG and job function.
• Contribute to the success of CSG by assisting with other projects and tasks continuously striving for improvement.

Skills: Collections Strategy Design, Process Optimization, Customer Database Management, Status Reporting, Customer and Product Insight, Strategic Improvement Suggestions, Recovery Implementation, Compliance Adherence

• Follow Departmental Documents, Manuals, Policies, and Procedures for Credit Reviews and/or New Account Set Ups in the current system
• Manage Inbox of New Credit Applications
• Gather complete information for analysis, determination, and resolution - including escalation, requesting additional information, and communicating where necessary
• Address order release and/or order hold requests from Customer Service
• Analyzes new and existing accounts' credit status to ensure customers maintain a good credit rating maintaining payments within terms.
• Handle a portfolio of assigned accounts, liaising with customers and accounting departments, and coordinating account details while maintaining positive and productive working relationships.
• Handle soft collections with customers to ensure payments are received promptly and “days to pay” are positively reflected.
• Liaise with the sales and accounting departments to process and resolve adjustments related to customer accounts within established procedures and deadlines. 
• Completes all relevant documentation as necessary.
• Reconcile customer accounts, handling discrepancies in a timely manner to ensure company errors are kept minimal.
• Perform daily administrative duties including running reports, providing supporting documents for auditors, and handling requests for sales and customers.

Skills: Credit Management, Customer Relationship Management, Administrative Tasks, Problem Resolution, Soft Collections, Interdepartmental Communication, Document Compliance, Account Reconciliation

• Receive and process requests for job account setups submitted by branches, paying attention to detail and completeness
• Activate job credit accounts within a pre-determined approved list
• Forward completed job accounts for final review and approval
• Review new credit applications, run necessary credit reports and submit them to the Credit Department for final disposition
• Create new customer accounts
• Review lien waiver requests from the Credit Department and external customers.
• Perform account receivables analysis and research on requests for lien waivers.
• Process lien waiver requests and submit lien waivers
• Follow closely the payments for waiver processing
• Communicate regularly with the Credit Department and the Regional Credit Managers
• Resolve deficiencies by using standard procedures or returning incomplete documents to the appropriate authority for resolution
• Contributes to team effort by accomplishing related results

Skills: Attention to Detail, Credit Account Management, Account Creation, Lien Waiver Processing, Communication Skills, Analytical Skills, Document Handling, Team Collaboration

• Experience in credit collections, creation of new customer accounts, releasing credit holds
• Strong organizational skills, detail orientated and attention to accuracy
• Advanced skills in Microsoft Office programs
• Ability to set up new accounts.
• Ability to generate releases of credit holds according to Aqua Lung policies
• Ability to research payment discrepancies and create credit and debit memos.
• Ability to make collection calls and generate emails as appropriate.
• Ability to process credit card payments in a timely manner.
• Experience with ERP Systems (ASI experience a plus).
• Experience creating credit memos on valid vendor entitlements.
• Experience reviewing and analyzing Accounts Receivable and Credit reports
• Experience in payment discrepancies-short payments, chargebacks and pricing discrepancies.

Qualifications: BA in Finance with 4 years of Experience

• Ability to follow internal controls and company policies as set by CSG and job function.
• Ability to Contribute to the success of CSG by leading or assisting with other projects and tasks
• Strong knowledge of accounting rules and principles.
• Fluent in Spanish and English, both written and verbal (knowledge of the Dutch language is an advantage).
• Knowledge of software such as Microsoft Excel and ERP systems, preferably SAP.
• Able to execute multiple projects and assignments without error and with high attention to detail.
• Strong project management, organizational, decision-making, and problem-solving skills.
• Strong interpersonal skills and ability to work across cultures and functions.
• Strong communication, presentation, and relationship-building skills.
• Experience working for a global brand and multi-national business.

Qualifications: BS in Business Administration with 3 years of Experience

• Experience as an Invoice or Billing Processor, Accountant or any similar position
• Extensive experience in processing invoices and billing.
• Understanding of basic accounting principles and SOX/GAAP standards
• Excellent communication and interpersonal skills
• Meticulous and detail-oriented, with high standards of accuracy and organizational skills
• Ability to coordinate internally with multiple departments
• Ability to multitask on various projects simultaneously
• Advanced ability to collaborate, manage client requests, and answer queries
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Knowledge of NetSuite financial and accounting software

Qualifications: BA in Economics with 3 years of Experience

• Basic knowledge of accounting
• Ability to excel in a team environment and individually
• Proven record of exceeding daily, weekly, and monthly objectives
• Proficient with Microsoft Office products including Excel
• Advanced Excel, analytical, and modeling skills
• Excellent attention to detail
• Strong interpersonal and communication skills to effectively manage internal and external relationships
• Ability to work independently and multi-task in a fast-paced and demanding environment
• Ability to research using a variety of services including S&P, Moody’s, Bloomberg, Reuters, Credit Risk Monitor
• Ability to walk property locations and travel via car, train, and plane
• Able to complete forms, read and review reports and a wide variety of
• Able to communicate over the telephone and in person with various people and levels of management

Qualifications: BS in Accounting with 2 years of Experience

• Exposure to commercial real estate, specifically the residential sector, preferred
• Experience in both debt and equity transactions preferred
• Exposure to underwriting/structuring of multifamily debt and equity transactions a plus
• Attention to detail and strong organizational and coordination skills
• Excellent verbal and written communication skills
• Ability to work independently, with limited support to deliver results
• Ability to influence and persuade, using a variety of approaches appropriate for the situation and party being influenced
• Excellent computer skills and proficiency with Microsoft suite of products, Yardi (helpful)
• Investment analytical skills and advanced Excel modeling capabilities
• Stand and walk or sit alternatively depending on the specific needs of the day

Qualifications: BA in Management with 3 years of Experience

• Excellent customer service skills.
• Knowledge of MS Word, Excel, credit decisions, contract management and/or loan application software
• Excellent interpersonal skills and ability to build strong relationships
• Outstanding analytical and problem-solving skills
• Ability to execute in high-pressure situations and periods.
• Strong analytical and problem-solving skills and strong organizational skills. 
• Ability to maintain accurate records with the ability to meet deadlines. 
• Able to use computer applications including Microsoft Word, Excel and Outlook
• Advanced financial analysis skills
• Strong interpersonal and communication skills for working cooperatively with individuals at all levels both within Foods as well as with our customers.
• Able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate an appropriate course of action

Qualifications: BS in Risk Management with 4 years of Experience