Published: September 12, 2024 - The Credit Control Specialist dispatches statements and ensures that invoices and credit notes align with customer specifications. This role involves creating Enterprise Risk Management policies and actively participating in risk assessment to develop comprehensive risk maps and action plans. Additionally, the specialist prepares and analyzes credit aging reports, oversees the customer assurance structure, and manages risk modeling processes to safeguard the organization's financial health.


Tips for Credit Control Specialist Skills and Responsibilities on a Resume
1. Credit Control Specialist, Eastern Financial Solutions, Boston, MA
Job Summary:
- Monitor accounts receivables and manage collection activities in accordance with credit control procedures, to ensure prompt payment from customers
- Confirm acceptance of bank drafts according to company policy.
- Follow up on overdue accounts and propose an action plan for overdue reduction.
- Undertake regular reporting to the management, including debtor levels and overdue accounts
- Control customer credit exposure and release delivery according to contract payment terms
- Interact with customers within the credit administration procedures
- Be responsible for regular customer credit limit review processes
- Raise red flag for potential risk in the whole order execution
- Actively participate in continuous process improvement of the credit control area.
- Ensure timeously collection of outstanding amounts per customer as outlined in Trading Agreement
- Allocate payments from customers
Skills on Resume:
- Credit Risk Management (Hard Skills)
- Collection Strategies (Hard Skills)
- Reporting and Analysis (Hard Skills)
- Customer Interaction (Soft Skills)
- Bank Draft Management (Hard Skills)
- Process Improvement (Hard Skills)
- Risk Identification (Hard Skills)
- Payment Allocation (Hard Skills)
2. Credit Control Specialist, Greenfield Debt Recovery, Austin, TX
Job Summary:
- Proactive debtor management over several ledgers
- Assess credit reports and apply credit terms for new customers
- Review the credit terms for existing clients
- Issue monthly statements for multiple entities
- Follow up with clients with payment reminder letters
- Prepare reports and commentary for weekly debtor review
- Respond to client requests and reconcile customer accounts
- Providing general support and assistance within the Finance team on Credit Control related matters
- Ensure the effective collection, control & administration of outstanding invoices to the company within credit terms.
- Management of multi-currency ledgers and key corporate customer accounts.
- Arrange credit checks on new customers and agree on payment terms.
Skills on Resume:
- Proactive Debt Management (Hard Skills)
- Credit Assessment (Hard Skills)
- Account Reconciliation (Hard Skills)
- Financial Reporting (Hard Skills)
- Communication (Soft Skills)
- Multi-Currency Management (Hard Skills)
- Credit Control Support (Soft Skills)
- Credit Risk Management (Hard Skills)
3. Credit Control Specialist, Horizon Financial Services, Tampa, FL
Job Summary:
- Ensure statements are sent to customers as per customer requirements
- Produce reconciliations on In-house system for allocated accounts
- Ensure invoices and credit notes are sent as per customer requirements
- Attending to the creation of Enterprise Risk Management policies, procedures, directives, and roadmaps
- Taking charge of determining and measuring the risks of the company and departments and creating risk maps and action plans,
- Attending to the preparation of the reports presented to the Risk Committee,
- Participating in analysis studies on different risk issues,
- Ensuring that risk studies are measured and recorded in the database to examine the company's financial data and limit risk analysis,
- Preparing credit aging reports and making them readable
- Examining and following the customer assurance structure
- Following up risk modeling processes
Skills on Resume:
- Customer Communication (Soft Skills)
- Account Reconciliation (Hard Skills)
- ERM Policy Creation (Hard Skills)
- Risk Measurement (Hard Skills)
- Report Preparation (Hard Skills)
- Database Management (Hard Skills)
- Credit Aging Analysis (Hard Skills)
- Risk Modeling (Hard Skills)
4. Credit Control Specialist, Pinnacle Revenue Management, Denver, CO
Job Summary:
- Credit block and release on SAP
- Credit limit implementation and monitoring as per the authorization matrix and global credit policy
- Customer validation as per the global policy and creation on SAP
- Review and posting of the financial Credit Notes
- Review and follow of the credit terms/credit facilities
- Clearing of the posted payments with the invoices on SAP
- Align with the sales team on the disputed payments
- Reconciliation of the AR balances with the customers
- Management of the customer master data in SAP
- Support the sales team in negotiation with the customers on related topics by sending relevant recommendations in adherence with the Adidas global policies
- Ensure that credit goals are achieved, and accurate business records and sound bookkeeping procedures are maintained on the credit control memo
Skills on Resume:
- SAP Expertise (Hard Skills)
- Credit Management (Hard Skills)
- Financial Analysis (Hard Skills)
- Customer Validation (Hard Skills)
- Payment Reconciliation (Hard Skills)
- Dispute Resolution (Soft Skills)
- Data Management (Hard Skills)
- Negotiation (Soft Skills)
5. Credit Control Specialist, Evergreen Credit Solutions, Seattle, WA
Job Summary:
- Follow-up with the customers on the due dates
- Send recurrent reminders to delinquent customers
- Align with the legal department for bad debt legal cases
- Trade terms upload and follow-up
- Tight interaction with customer service to enable business continuity
- Follow up with customer service on the export documentation
- Review accounts receivables allowances every month and ensure that we comply with GFM policy.
- Preparation of the bad debt provision every month
- Build and maintain a strong stakeholder network to share credit risk expertise and insight across the organization
- Responsible for administration duties related to banking and customer data management
- Maintain awareness of relevant financial, regulatory, and industry information
- Escalate to management any critical credit limit exposures
Skills on Resume:
- Customer Follow-Up (Soft Skills)
- Reminder Management (Soft Skills)
- Legal Coordination (Hard Skills)
- Trade Terms Management (Hard Skills)
- Customer Service Interaction (Soft Skills)
- Export Documentation (Hard Skills)
- Financial Review (Hard Skills)
- Stakeholder Networking (Soft Skills)
6. Credit Control Specialist, Summit Credit Consulting, Chicago, IL
Job Summary:
- Preparation of the statement of account for the customers
- Preparation of the end-of-season return provision
- Follow up with sales on contracts and Trade term signatures.
- Answer ad-hoc customer requirements
- Adheres to internal and external deadlines.
- Support both internal and external auditors during financial and operational audits.
- Monitor aged debt and have ownership of overdue invoices.
- Dealing with customer queries
- Running weekly and monthly KPI reports for senior management.
- Assisting with month end & accounts/finance duties
Skills on Resume:
- Account Reconciliation (Hard Skills)
- Financial Reporting (Hard Skills)
- Contract Management (Hard Skills)
- Customer Service (Soft Skills)
- Deadline Management (Soft Skills)
- Audit Support (Hard Skills)
- Debt Collection (Hard Skills)
- Financial Operations (Hard Skills)
7. Credit Control Specialist, Riverstone Financial, Columbus, OH
Job Summary:
- Perform risk assessments on customers and have the ability to make informed decisions based on sound assessments
- Consult and negotiate with clients and internal stakeholders regarding financial transactions, payment terms and credit limits
- Ability to handle multiple requests and disputes in collaboration with internal stakeholders.
- Provide resolution to customer account queries
- Preparation of customer account statements.
- Completion of account reconciliations in a timely manner
- Reconciling large volumes of credit notes with customer deductions.
- Develop and maintain processes to improve internal debt
- Investigate and correctly apply internal credits to customer accounts using multiple resources and systems
- Develop standard and ad-hoc business reports for the team, upper management and executives.
Skills on Resume:
- Risk Assessment (Hard Skills)
- Consultation (Soft Skills)
- Negotiation (Soft Skills)
- Dispute Resolution (Soft Skills)
- Account Query Resolution (Hard Skills)
- Account Reconciliation (Hard Skills)
- Credit Note Management (Hard Skills)
- Reporting (Hard Skills)
8. Credit Control Specialist, Crestview Credit Solutions, Nashville, TN
Job Summary:
- Assist in managing the credit granting process
- Ensure compliance with accounts receivable working controls
- Assist and work with the Risk Management Team
- Assist with risk management processes and decisions
- Check on pending items in the credit control module (CCM) and complete releases as per financial guidelines and catalog of competence
- Run and complete analysis for the credit limit and credit control report (CCM vs CL)
- Analyze delayed invoices and submit the report to business units for follow-ups
- Complete internal control system checks as per finance guidelines
- Assist with the KPIs for the credit section on a monthly basis (i.e., Exceed Report)
- Coordinate communication with Credit Insurance for Credit coverage
- Liaise with the Collection Team regarding the ultimate escalation of the credit limit or overdue situation
Skills on Resume:
- Credit Risk Management (Hard Skills)
- Compliance and Controls (Hard Skills)
- Financial Analysis (Hard Skills)
- Communication (Soft Skills)
- Report Generation (Hard Skills)
- Internal Controls (Hard Skills)
- Problem Solving (Soft Skills)
- Collaboration (Soft Skills)