CREDENTIALING COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jan 12, 2025 - The Credentialing Coordinator possesses extensive experience in multi-tasking administrative roles within healthcare settings, skilled in database management, and proficient in Microsoft Office applications. This position demonstrates strong capabilities in handling high-stress situations, with a proven track record in processing healthcare applications and reappointments efficiently and accurately. This role exhibits a professional demeanor in all interactions, ensures confidentiality, and excels in both independent and team environments, effectively communicating in both verbal and written forms.

Essential Hard and Soft Skills for a Standout Credentialing Coordinator Resume
  • Medical terminology
  • Data entry
  • Credentialing software proficiency
  • Regulatory compliance
  • Document management
  • Database management
  • Report generation
  • Privacy laws understanding
  • Microsoft Office proficiency
  • Record keeping
  • Attention to detail
  • Communication
  • Organizational skills
  • Time management
  • Problem-solving
  • Adaptability
  • Interpersonal skills
  • Teamwork
  • Integrity
  • Analytical thinking

Summary of Credentialing Coordinator Knowledge and Qualifications on Resume

1. BS in Health Information Management with 3 years of Experience

  • Knowledge/experience with MD-Staff Credentialing Database preferred
  • Excellent oral communication skills
  • Able to articulate complex concepts to audiences of varying levels of knowledge
  • Strong written communication skills
  • Capable of producing documentation with proper outlining and grammar followed
  • Ability to independently organize workload and manage multiple projects within deadlines
  • Effective team player with the ability to effectively collaborate across and outside the organization to support clinical operations, interacting with staff, executives, telemedicine providers, clients, and others
  • Meticulous follow-through of delegated tasks, including follow-up with staff to ensure completion, quality, and meeting deadlines
  • Ability to excel in a fast-paced, high-pressure environment
  • Strong organizational skills, including time management and ability to manage high-volume email correspondence
  • Working knowledge of NCQA Standards and Guidelines in Credentialing/Recredentialing and other regulatory/compliance requirements is highly desirable

2. BS in Healthcare Administration with 2 years of Experience

  • Experience in credentialing or comparable work experience
  • Experience working in the healthcare industry
  • Familiarity with California credentialing statutes and regulations
  • Strong knowledge of credentialing process and procedures
  • Familiarity with EHR/EMR software
  • Excellent customer service towards colleagues and providers.
  • Able to speak fluent Spanish
  • Ability to possess CPCS certification
  • Advanced skill level required in computers and various software programs. 
  • Good typing, ability to communicate in English, English composition, spelling, and grammar Knowledge and understanding of medical terminology.

3. BA in Business Administration with 3 years of Experience

  • Knowledge of TJC/CMS/Title 22 /NCQA standards and requirements.
  • Ability to interact courteously, with tact, patience and cooperation. Ability to organize and manage time effectively as well as functioning in a team atmosphere.
  • Ability to maintain confidentiality is essential to this job. Compliance with HIPAA requirements.
  • Experience with computer software such as Microsoft Office products to include, MSO/MSOW, Excel, Word, Outlook, Access, and Internet software.
  • Familiarity with personal computers and Windows.
  • Strong analytical skills, including troubleshooting and problem-solving.
  • Detail-oriented with good organizational skills and able to maintain accuracy while meeting deadlines and production requirements.
  • Able to work independently with minimal supervision
  • Excellent interpersonal skills and commitment to quality improvement.
  • Experience with stable healthcare credentialing

4. BS in Health Services Administration with 2 years of Experience

  • Experienced in MS Word, Excel, Outlook, and OneDrive such as EMR, EHR
  • Basic understanding of technology utilized in the Healthcare Credentialing field, including data collection, and credentialing sites i.e., CACTUS, CAQH, NPPE, etc.
  • Ability to be process-driven, time management, and meticulous
  • Ability to possess a certified Professional in Medical Staff Management (CPMSM) OR Certified Provider Credentialing Specialist (CPCS) or Achievement of certification (CPMSM/CPCS) within 24 months of becoming eligible.
  • Experience required in CVO or Medical Staff Services in an acute healthcare setting.
  • Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
  • Able to meet tight deadlines and respond to rapidly changing demands
  • Excellent organizational skills and prioritizing skills
  • Able to complete work within allotted time frames and able to multi-task
  • Experience in a hospital, surgery center, or centralized verification organization.

5. BA in Human Resources Management with 3 years of Experience

  • Experience with multi-specialty credentialing
  • Experience should include responsibilities for primary source verifications and delegated credentialing requirements that adhere to policies & procedures
  • Able to handle sensitive and confidential information with discretion and trust
  • Excellent oral and written communication and interpersonal skills with efficient follow-up
  • Demonstrated ability to work under pressure and be adaptable to growth and change
  • Proficiency with MS Office applications and web-based technologies
  • Certified Provider Credentialing Specialist (CPCS)
  • Experienced with Credentialing MSO databases
  • Attention to detail and accuracy
  • Dedication to quality, teamwork and professionalism

6. BS in Public Health with 4 years of Experience

  • Experience in multi-tasking administrative support positions in a Healthcare environment.
  • A good working knowledge of databases, and excellent computer skills including Word, Excel, and Outlook.
  • Ability to multi-task in an often high-stress environment.
  • Experience in answering phones, filing, typing, forms/letters development
  • Ability to take and transcribe meeting minutes, data entry
  • Experience in processing applications and reappointments in an efficient manner with minimal errors.
  • Flexible and have the ability to work in and promote a teamwork environment.
  • Exhibits proper behavior and professionalism in activities and discussions with fellow workers, physicians, and the public, and responds courteously to requests from supervisory personnel.
  • Ability to work in a highly confidential area and ability to work independently
  • Ability to communicate effectively both verbally and in written format

7. BA in Health Policy with 3 years of Experience

  • Ability to operate a computer and other office equipment to coordinate work.
  • Ability to communicate with clients and coworkers and must be able to share information effectively.
  • Ability to use close visual acuity and operate computer equipment to prepare and analyze and transmit data.
  • Experience in a credentialing office or related healthcare environment
  • Knowledge of health plan and governmental payer credentialing process and requirements
  • Proficient in Microsoft Word, Excel, Outlook & Adobe
  • Strong database management skills including querying, reporting, and document generation
  • Ability to possess current Certified Provider Credentialing Specialist (CPCS) with the National Association of Medical Staff Services
  • Ability to assist in the preparation of Traveler & Per Diem employee Profiles
  • Ability to prepare client-specific required credentials & documents

8. BS in Nursing with 2 years of Experience

  • Experience in credentialing and privileging functions and is actively enrolled in a Bachelor’s degree program.
  • Able to effectively prioritize activities to meet required deadlines for committee and board reviews.
  • Good working knowledge of computers and related software programs
  • Experience in database management
  • Strong organizational, written, and oral communication skills
  • Able to work effectively with members of the medical staff and with the medical staff leaders.
  • Establishes rapport easily and is approachable for counsel.
  • Knowledge of computers and department-specific software (i.e. Healthstream, internet, etc.)
  • Comfortable operating in a collaborative, shared leadership environment.
  • Excellent interpersonal skills and ability to work effectively in a hard-working office environment
  • Experience with healthcare registry/agency or hospital compliance 

9. BA in Communications with 3 years of Experience

  • Knowledge of JCAHO requirements
  • Ability to respond promptly to external and internal compliance requests
  • Experience in implementing corrective actions as appropriate.
  • Extensive knowledge of each client’s credential requirements is mandatory
  • Ability to maintain employee files in audit-ready condition
  • Ability to multi-task with busy telephones, computer tracking, and meeting with field employees in the office
  • Ability to balance multiple priorities simultaneously and meet deadlines
  • Strong customer service skills
  • Ability to hear what the client needs by telephone, quickly follow through and excellent problem-solving actions
  • Experience with computer literature will teach custom programs
  • Experience in Vendor Management Systems such as Fieldglass, Shiftwise, Staffer Link, and WorkForce 
Relevant Information
Credentialing Specialist Skills, Experience, and Job Requirements