CREDENTIALING COORDINATOR RESUME EXAMPLE

Published: September 9, 2024 - The Credentialing Coordinator is tasked with maintaining up-to-date knowledge of current credentialing requirements and processing both initial and reappointment applications efficiently for One Call. This role involves building a knowledge base of payer requirements, tracking provider licenses and liability expirations, and ensuring all documentation is timely according to NCQA standards. Additionally, the coordinator handles escalated credentialing cases, ensures compliance with policy timelines, and provides exceptional customer service to both internal and external stakeholders.

Tips for Credentialing Coordinator Skills and Responsibilities on a Resume

1. Credentialing Coordinator, Healthway Services, Greenville, SC

Job Summary:

  • Assisting new physicians with acquiring DEA and state licenses, completing malpractice insurance applications, and board certification
  • Credentialing and re-credentialing all physicians with commercial health plans and managed care companies
  • Confirms correct linkage and effective dates with commercial health plans for all physicians and mid-levels
  • Responsible for enrolling physicians and mid-levels with Medicaid, Medicaid CMO’s, and Medicare
  • Responsible for assisting physicians with completing applications to acquire and maintain hospital privileges at local hospitals and surgery centers
  • Utilizes CAQH (online credentialing databank) and credentialing software to keep track of physicians' credentialing information
  • Acts as a liaison with Office Managers to obtain necessary credentialing information and signatures from physicians on an ongoing basis
  • Reserves the right to add or change duties at any time.
  • Creatively and collaboratively resolve technical and non-technical processing issues with carriers
  • Open to taking on additional tasks to ensure the success of the team


Skills on Resume: 

  • Credentialing Expertise (Hard Skills)
  • Regulatory Knowledge (Hard Skills)
  • Credentialing Software Proficiency (Hard Skills)
  • Attention to Detail (Soft Skills)
  • Effective Communication (Soft Skills)
  • Problem-Solving Abilities (Soft Skills)
  • Organizational Skills (Soft Skills)
  • Adaptability (Soft Skills)

2. Credentialing Coordinator, Premier Medical Solutions, Mesa, AZ

Job Summary:

  • Manage and monitor enrollment and terminations of new and existing providers, ensuring all regulations and documentation requirements are met.
  • Complete provider credentialing and re-credentialing applications, monitor applications and follow
  • Database maintenance, update accordingly with information regarding employee training, licenses, education, continuing education, and relevant job experience.
  • Verification of both individual and facility accreditation, maintaining records of verification and working with auditors
  • Conduct full-cycle credentialing process for new and existing providers, ensuring all are credentialed with the appropriate health plans for practice location.
  • Create accounts for providers and enroll providers into EMR & EHR system, updating changes
  • Provides regular credentialing status reports to corresponding departments in a timely manner.
  • Staying abreast of all current health plans and company requirements for credentialing providers to ensure successful audits.
  • Keeps current with legal issues necessary for the implementation of the bylaws etc. 
  • Oversees provider information in online credentialing databases and systems.


Skills on Resume: 

  • Regulatory Knowledge (Hard Skills)
  • Credentialing Expertise (Hard Skills)
  • Database Management (Hard Skills)
  • Verification Skills (Hard Skills)
  • System Integration (Hard Skills)
  • Reporting (Hard Skills)
  • Knowledge of Health Plans (Hard Skills)
  • Legal Compliance (Hard Skills)

3. Credentialing Coordinator, BrightCare Management, Naperville, IL

Job Summary:

  • Obtain all necessary credentialing information and documentation required for the payer enrollment process and verify complete standard applications for new hires
  • Ensure the timely submission and completion of new hire PSV initial and re-credentialing events
  • Facilitate the pre-filling, sending and receiving of accurate and complete credentialing information
  • Tracks and reports progress in the credentialing database, and performs follow-up activities until the enrollment profile is completed
  • Notify payers of professional and clinical staff updates such as service locations, periodic roster updates, name changes, official notices, etc. on an ongoing basis
  • Completes all re-credentialing and revalidation commercial and government requests for individual providers, service locations and organization
  • Ensures all individuals meet the qualifications of NCQA Credentials Verification Organization (CVO) standards as well as other regulatory requirements and agreements.
  • Works proactively to resolve issues before providers and/or patients are impacted.
  • Performs primary source verification for applicants.
  • Collaborates with personnel in other departments and organizations.
  • Ensures appropriate documentation is maintained and that information is easily retrievable.


Skills on Resume: 

  • Attention to Detail (Soft Skills)
  • Organizational Skills (Soft Skills)
  • Communication Skills (Soft Skills)
  • Regulatory Knowledge (Hard Skills)
  • Problem-Solving Skills (Soft Skills)
  • Database Management (Hard Skills)
  • Document Management (Hard Skills)
  • Verification Skills (Hard Skills)

4. Credentialing Coordinator, CarePathway Network, Fort Wayne, IN

Job Summary:

  • Maintains knowledge of current requirements for credentialing providers.
  • Prepare and/or update the provider’s application for newly affiliated and existing providers.
  • Processes applications for appointment and reappointment for One Call.
  • Build a knowledge base for payer requirements and forms.
  • Tracks license, and professional liability expirations for appointed providers.
  • Completes provider credentialing and re-credentialing applications for escalated cases and monitors applications and follows-up
  • Ensures credentialing timeliness meets and/or exceeds the NCQA expectations by following up in a timely manner and escalating items as designated by the policy.
  • Maintains appointment files and information in credentialing.
  • Provides excellence in customer service for internal and external customers when handling communications, whether oral or written.
  • Ensure all workflow items are completed within the set turn-around time, meeting expectations.
  • Responsible for exceptions in committee decision follow-up.


Skills on Resume: 

  • Application Management (Hard Skills)
  • Regulatory Knowledge (Hard Skills)
  • Tracking and Monitoring (Hard Skills)
  • NCQA Compliance (Hard Skills)
  • Customer Service Excellence (Soft Skills)
  • Workflow Management (Hard Skills)
  • Committee Decision Follow-up (Hard Skills)

5. Credentialing Coordinator, VitalHealth Partners, Topeka, KS

Job Summary:

  • Successfully manages, coordinates, and monitors the EHN initial credentialing and re-credentialing processes for the organization (practitioners and facilities).
  • Maintains timelines on credentialing schedules, and communicates with practitioners and other departments to update information
  • Supports EHN Medical Director, Credentialing Committee, EHN staff and departments to meet business needs.
  • Works with CVO coordinating file transfers to implement credentialing and ensure accurate completion of credentialing to meet EHN leveling criteria.
  • Coordinates receipt of credentialing applications following processing and primary source verification
  • Performs review and analysis and identifies "red flag" items and prepares files for review and recommendation.
  • Prepares the Credentialing Committee agenda with EHN Medical Director, sends out meeting notices, takes minutes, and provides follow-up as directed by the Medical Director and Credentialing Committee members. 
  • Coordinates credentialing end-of-committee processes to ensure notification to health care providers, internal departments, and databases.
  • Identifies issues that require additional investigation and/or follow-up.
  • Processes other credentialing requests in accordance with established policies and procedures
  • Monitors and maintains health care provider credentialing expires.


Skills on Resume: 

  • Credentialing Process Management Hard Skills
  • Attention to Detail Soft Skills
  • Communication and Coordination Soft Skills
  • Committee Support Hard Skills
  • Regulatory Compliance Hard Skills
  • Problem-Solving Soft Skills
  • Data Management Hard Skills
  • Time Management Soft Skills

6. Credentialing Coordinator, AccessPoint Healthcare, Tallahassee, FL

Job Summary:

  • Responds to correspondence both internally and externally
  • Ensures compliance with State and Federal requirements and Accreditation standards.
  • Generates queries and reports from the provider database
  • Establishes professional relationships with EHN staff to ensure information is updated correctly and promptly.
  • Functions as a resource to customers and on credentialing issues as appropriate.
  • Develops credentialing policies by NCQA and regulatory standards.
  • Performs pre-delegation and annual audits by the organization.
  • Review credentialing delegation agreements to ensure compliance with NCQA Standards and Guidelines.
  • Demonstrates ability to listen, communicate effectively and express ideas clearly following appropriate channels of communication.
  • Communicates appropriately and clearly to providers, staff, director, and administrative team.
  • Maintains a good working relationship both within the department and with other departments.


Skills on Resume: 

  • Compliance Knowledge (Hard Skills)
  • Database Management (Hard Skills)
  • Communication Skills (Soft Skills)
  • Professional Relationship Management (Soft Skills)
  • Credentialing Expertise (Hard Skills)
  • Customer Service (Soft Skills)
  • Analytical Skills (Hard Skills)
  • Team Collaboration (Soft Skills)

7. Credentialing Coordinator, MediBridge Solutions, Knoxville, TN

Job Summary:

  • Credential and re-credential new Physicians, existing Physicians, and Allied Health Professionals with necessary hospitals and health plans
  • Determine the applicant’s eligibility for membership/participation
  • Gather all required documents, identify potential issues and determine if further investigation or information is necessary and make appropriate inquiries
  • Obtain and evaluate information from primary sources
  • Analyze application and supporting documents for completeness according to accreditation and regulatory standards
  • Compile, log, and submit the practitioner-specific data collected and assembled during the application process
  • Regularly follow up and provide responses to queries from entities to assist them in completing the credentialing process until approval
  • Coordinate orientations and EMR systems training, as applicable
  • Maintain regular reports and communications with company management, providers, and employees regarding network participation status and credentialing/contracting decisions
  • Audit and preserve credentials files and records according to policy and procedures
  • Ensure all provider TSCAs, licenses, and certificates are current while consistently keeping hospitals and MCOs up to date with these provider documents


Skills on Resume: 

  • Eligibility Determination (Hard Skills)
  • Document Gathering (Hard Skills)
  • Information Evaluation (Hard Skills)
  • Document Analysis (Hard Skills)
  • Data Compilation (Hard Skills)
  • Follow-up and Response (Soft Skills)
  • Coordination and Training (Soft Skills)
  • File Auditing (Hard Skills)

8. Credentialing Coordinator, CoreHealth Staffing, Des Moines, IA

Job Summary:

  • Facilitates all aspects of credentialing and privileging for initial appointments, reappointments, and privileging. 
  • Processes initial credentialing and re-credentialing for all agency health professionals (employees and volunteers) promptly and tracks the application from time of receipt to Committee/Board approval.
  • Reports changes in, all applicable standards, laws, regulations, and Credentialing and Privileging Policies and Procedures.
  • Responsible for the accuracy and integrity of credentialing and privileging database systems. 
  • Ensures tasks are performed to completion with minimal errors and are accurate, thorough, and timely.
  • Serves as CCH liaison to third-party payer plans for the credentialing of providers through CAQH Proview.
  • Maintains the confidentiality of all business/work and health staff/volunteer information. 
  • Assists in managing the flow of information between individual credentialed employees/volunteers, Human Resources and Revenue Cycle.
  • Works independently with internal and external colleagues enrolling providers in Medicaid and Medicare.
  • Assists providers in obtaining Medicaid and Medicare provider numbers for billing and reimbursement purposes.


Skills on Resume: 

  • Privileging Expertise (Hard Skills)
  • Database Management (Hard Skills)
  • Regulatory Knowledge (Hard Skills)
  • Detail-Oriented (Soft Skills)
  • Communication Skills (Soft Skills)
  • Confidentiality (Soft Skills)
  • Independence and Initiative (Soft Skills)
  • Provider Enrollment (Hard Skills)

9. Credentialing Coordinator, PrimePath Medical, Albany, NY

Job Summary:

  • Processes initial credentialing and re-credentialing applications
  • Screens provider's applications and supporting documentation to ascertain eligibility.
  • Collects information from National Practitioner Data Bank (NPDB), the applicant and malpractice insurer and other relevant sources.
  • Captures primary source documentation in computer databases
  • Ensures compliance with applicable laws, regulations, procedures and policies.
  • Assists in developing processes to drive efficiency across multiple corporate and operational teams
  • Coordinates and maintains CAQH and NPPES credentialing for all providers
  • Coordinates DOT registration, and maintains licensing annual checks
  • Coordinates with finance for insurance credentialing purposes
  • Collaborate with Operations and Legal Counsel to write NP/PA collaboration agreements
  • Coordinates provider relations processes including communication content development, Continuing Medical Education, Activities, contractual questions and administrative policy and procedure development.


Skills on Resume: 

  • Credentialing and Re-Credentialing Expertise (Hard Skills)
  • Data Management (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Process Improvement (Hard Skills)
  • Coordination and Communication (Soft Skills)
  • Attention to Detail (Soft Skills)
  • Project Management (Hard Skills)
  • Content Development (Soft Skills)

10. Credentialing Coordinator, Harmony Medical Group, Little Rock, AR

Job Summary:

  • Monitors NPDB continuous query summary reports.
  • Performs complete file reviews for credentialing audits. 
  • Validates that all required credentialing elements are complete and accurate.
  • Provides all necessary documentation for payer plan audits and provider enrollment denials.
  • Participates in organizational activities pertaining to Credentialing, Human resources, quality assurance, DATA, health and safety, and workforce development, and promotes good working relationships with all CCH and RPMC staff.
  • Makes him/herself available by cell phone to assist providers, CCH staff, and the Credentialing and Privileging Committee Members.
  • Completing enrollment applications for Medicaid, Medicare, and new commercial payers 
  • Initiating credentialing follow-up in response to business changes and M&A transactions 
  • Ongoing credentialing tasks including payer credentialing, Medicare/Medicaid revalidation, Accreditation credentialing, license renewals for all services, reporting, and registered agent maintenance 
  • Maintaining a filing system for all credential-related documentation 


Skills on Resume: 

  • File Review (Hard Skills)
  • Documentation for Audits (Hard Skills)
  • Communication (Soft Skills)
  • Collaboration (Soft Skills)
  • Credentialing Follow-Up (Hard Skills)
  • Filing System Management (Hard Skills)
  • Adaptability (Soft Skills)